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922-093 exam Dumps Source : Communication Server 1000 Rls.5.0 System Admin and Management
Test Code : 922-093
Test Name : Communication Server 1000 Rls.5.0 System Admin and Management
Vendor Name : Nortel
: 25 Real Questions
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Nortel has released the newest version of its Unified Communications Server, the CS a thousand unencumber 6.0.
The commercial enterprise degree server has the ability to run LAN and WAN in addition to proposing wireless VoIP and SIP/IP technology. New elements during this up-to-date edition include superior centralisation of management, enabling you to manage your network from one vicinity, and Linux-based utility featuring diagnostics.
Ian Komor, portfolio chief of enterprise voice at Nortel, mentioned: "unlock 6.0 is the subsequent essential utility free up of the communication server 1000 platform and a key enabler in addressing today's business considerations of redefining operational charge increasing company effectivity and adorning consumer event."
Nortel also claimed the brand new release is greater cozy and 40 per cent greater energy efficient than equivalent Cisco items.
The unencumber is high-quality news for a corporation dealing with decline within the existing local weather. remaining month, Nortel sold some of its instant assets, particularly its CDMA and LTE businesses, to Nokia Siemens. The business additionally tested it changed into trying to promote more of its organizations sooner or later.
To guide telephony-primarily based unified communications
Nortel, a issuer of networking items, has introduced the conversation Server 1000 (CS one thousand) 6.0 to assist telephony-based mostly unified communications.
Nortel observed that CS 1000 offers centralisation of functions which are anticipated to enable businesses to reduce the overall cost of ownership (TCO) of their network techniques.
The business noted that the Unified Communications administration answer, a element of liberate 6.0, manages CS 1000 because the network’s unified communications base and offers a framework that enables management of converged community features.
The release 6.0 additionally expands CS a thousand alternatives for COTS structures, including IBM x3350 and Dell R300.
The communication Server a thousand is a software-primarily based IP PBX. It reportedly offers converged community and telephony elements. dispensed over IP LAN and WAN infrastructure, it helps purposes together with unified messaging, customer contact centre, interactive voice response, wireless VoIP and SIP/IP telephony.
informationMicrosoft and Nortel latest Alliance Roadmap
the two organizations first announced their collaboration ultimate summer time.
The highway map includes three new joint solutions “to dramatically improve business communications by using breaking down the boundaries between voice, e-mail, rapid messaging, multimedia conferencing and different sorts of verbal exchange,” in line with an announcement with the aid of the two businesses.
additionally blanketed in the announcement are 11 new implementation features from Nortel and the outlet of greater than 20 joint demonstration facilities the place valued clientele can experience the technology, the commentary persisted.
in addition, both companies mentioned they've signed agreements with dozens of purchasers, and have developed a “pipeline of a whole bunch of possibilities who are looking to know the benefits of unified communications.”
From Microsoft's viewpoint, it's all part of the business's long-term play to merge all kinds of communications and messaging into a single framework. A 12 months ago, the enterprise announced that it was merging its alternate Server group with its actual-Time Collaboration (RTC) community, and that it had begun to suppose of the two technologies comprising a "platform."
the brand new neighborhood become named the Unified Communications community (UCG) and resides in Microsoft's business Division. The idea for the new community emanated from a imaginative and prescient of including continuity to a myriad of communications gadgets, technologies and modes -- from e-mail and fast messaging to Voice over information superhighway Protocol (VoIP), audio/video and net conferencing -- in a unified manner.
The three new joint solutions introduced by the alliance this week are named Unified Communications integrated branch, Unified Messaging, and Conferencing.
When it's available in the fourth quarter, UC built-in department will include Nortel and Microsoft know-how on a single piece of hardware that supplies VoIP and unified communications in faraway places of work.
Coming a little bit past within the 2nd quarter, Unified Messaging will aim to simplify client deployments, native session initiation protocol (SIP) interoperability between the Nortel conversation Server a thousand and Microsoft trade Server 2007. The answer includes Nortel expert functions for design, deployment and assist.
additionally coming within the fourth quarter, Conferencing will prolong Nortel Multimedia Conferencing to Microsoft workplace Communicator 2007. It goals to give a single client event constant throughout applications reminiscent of voice, instant messaging, presence, and audio- and videoconferencing.
This year, the businesses also plan to prolong their present unified communications answer — a unified desktop and tender telephone for VoIP, email, instant messaging and presence — to the Nortel conversation Server 2100, a carrier-grade business telephony product assisting as much as 200,000 clients on a single equipment, in line with business statements.
As for the road map, the two companies have outfitted more than 20 joint demonstration centers in North the usa, Europe and Asia, with greater than a hundred extra facilities scheduled to open with the aid of midyear.
Nortel has additionally introduced 11 core integration functions to support shoppers construct, set up and guide joint unified communications solutions, together with conclusion-to-end mission management. Nortel claims it has already expert more than 2,200 VoIP consultants to bring these functions and should add extra as deployment ramps up.
Stuart J. Johnston has covered technology, mainly Microsoft, when you consider that February 1988 for InfoWorld, Computerworld, counsel Week, and computer World, as well as for business Developer, XML & web functions, and .web magazines.
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CASE STUDYSSA goes big on VOIP
Agency’s program is one of the world’s largest voice-over-IP implementations
By late February, the VOIP system had handled more than 1.6 million calls. SSA officials expect to add as many as 16 offices a week to the new system during the next two years, said Roderick Hairston, deputy associate commissioner of SSA's Office of Telecommunications and Systems Operations. When completed, the system will be one of the largest VOIP deployments in the world.
"For SSA to go with VOIP to this extent, they had to have a lot of faith in it," said Benjamin Moses, vice president of solutions at Nortel Government Solutions, the project's lead contractor.
The agency needed technology that could help increase productivity during the labor crunch officials expect in the coming years. "They are losing employees, and they are getting ready to deal with the baby boom explosion of retirees," Moses said.
SSA's network of field offices has 63,000 employees and a budget of about $10 billion a year. The agency paid $650 billion in Social Security benefits to 55 million people in 2008, and for years, it has been preparing for a wave of baby boomer retirements. SSA will be hit twice because many of its employees will reach retirement age at the same time the agency's workload spikes.
That process has already started. SSA's field office staff decreased by 4.4 percent from 2005 to 2008, according to a recent study by the Government Accountability Office. Visits to SSA offices increased from 42 million in 2006 to 44.4 million in 2008. Forty-four percent of the agency's staff is expected to retire by 2016, while the agency expects to be processing 1 million additional claims a year from retiring boomers by 2017.
Meanwhile, the agency's telephone infrastructure was aging. It had never been a single system but rather a collection of separate systems with different carriers at each office.
"Our system was more than 12 years old," Hairston said. "Some of it was past its end of life, and other parts were approaching it. They have been running out of parts," and the tasks of adding, dropping or moving lines were lengthy and labor-intensive. "We really had to do something to replace them. This was a perfect opportunity to look at what kind of system they needed."
What officials needed was a single system that could be centrally managed and offer a common look and feel for employees and customers. They wanted to be able to balance traffic among offices and re-route calls in case of an outage, and they wanted to be able to consolidate trunk lines to save money. The result of that assessment was the 10-year, $300 million Telephone Systems Replacement Project (TSRP).
Because it was a wholesale replacement rather than an upgrade, "it was pretty much a no-brainer" to go with VOIP, Hairston said. "We made the decision in 2003 to do it, but only after they did a pilot. It was a fairly new technology when they made the decision."
The pilot project was conducted from 2004 to 2006 at 43 offices, with separate systems operated by AT&T and Nortel as primary vendors. The results were satisfactory, and Nortel Government Solutions was awarded the TSRP contract in 2007. Implementation began in March 2008.
The system uses Nortel's Contact Center Manager Server, Communication Server 1000 for switching, Media Processing Server 500 for interactive voice response, Unified Messaging 2000 for voice mail and IP Phone 1100 Series handsets. Other members of the contractor team include General Dynamics, Black Box Network Services, Shared Technologies, York Telecom, High Wire Networks, NetIQ, Netcom Technologies, AttivaSoft and Pal-Tech.
There are separate parts to an IP phone system, Moses said. The IP telephony functions — the core switching and applications such as interactive voice response and call records — reside on the network and are independent of the means used to transport calls.
"VOIP is really transport," he said. "All we're doing is pointing to a [Session Initiation Protocol] trunk rather than to a [public switched telephone network] trunk. The applications are available either way." But VOIP allows trunk consolidation and better bandwidth use for improved pricing. "VOIP is a cost issue — it's not about application availability."
Combining the applications with the transport is the trickiest part of the implementation.
"If it was just providing a dial tone, it wouldn't be much more than putting a few servers on the network," Moses said. "This customer has an extremely interesting application environment."
One of the most unusual features of SSA's systems is the ability to partition call and performance data for each level of management. Managers log on through a Web front end, using SSA's authentication system, for access to the data that they are authorized to see. An office manager has access to data and security controls only for that office. District, regional and headquarters managers have access to progressively broader swaths of data.
Applications and dial tone are provided from four redundant service delivery points at Richmond, Calif.; Kansas City, Mo.; Durham, N.C.;and the SSA computer center in Baltimore. The service delivery points provide automatic failover in case of an outage.
"We have experienced an outage," Hairston said. "It works very well."
Each office has a separate gateway to the public switched telephone network for additional failover. In case of a local-area or wide-area network outage, the phone can automatically re-register to the PSTN. Emergency 911 service is directed through the PSTN gateway on a local trunk, so that the public safety answering point receives accurate information about the number and address from which the call is being made.
The handsets also do their part to ensure quality of service. Each acts as a voice quality agent, and when quality moves outside acceptable parameters, the system automatically alerts the service delivery point. Calls can be re-routed, problems identified and solutions launched without interrupting the call.
Ultimately, the quality of voice service depends on the quality of the network transporting it. Nortel works with SSA's Division of Network Engineering to analyze network health and troubleshoot problems before an office implements VOIP.
"In most cases, they are in pretty good shape," Moses said. "Our solution is somewhat tolerant" of network conditions.
"We learned from the pilot how to tune the network and get voice traffic where it needed to be," Hairston said.
SSA was fortunate that it had done a major network upgrade shortly before TSRP, during which it implemented Multiprotocol Label Switching. MPLS supports multiple services and simplifies traffic management for applications such as voice and video that are sensitive to latency. A few years ago, it was an expensive, leading-edge technology used primarily by large service providers to provision multiple services, but affordable high-performance MPLS routers now are available in a variety of sizes, making the technology practical for other organizations.
SSA still has a lot of work to do to transition field offices to VOIP, said Andre Pinto-Lobo, program manager at Nortel Government Solutions. "We are coming to the end of Year One," he said. The rate of implementation will increase during the second and third years and then slow again as the implementation concludes.
But "we're seeing the advantages already," Hairston said. System management has been simplified, there is better redundancy, and calls can be better routed to the proper person or automated service, which should please both employees and retiring baby boomers.
William Jackson is a Maryland-based freelance writer.
Imagine that criminals broke into headquarters and bugged your executive offices for insider information—and then made millions trading on that information. That's what can happen if you jump into a Board Communication Systems too quickly. It has already happened: They silently monitor your Board of Directors communications until they hear insider information that they can use to strike it rich on the stock market.
A Board Communication System, often called a Board Portal, is supposed to be a secure cloud system that your CEO, CFO and board of directors use to communicate with one another to make sure any highly sensitive information about the company is protected—from insiders, the IT department, and bad guys. Information that is shared between board members can range from company strategy, to M&A plans, to non-public financial performance details. Imagine the havoc that could ensue if anyone was able to access sensitive knowledge and then use it to their advantage.
[Also read Nasdaq hack brings security issues into the boardroom]
As I have been speaking with other CSOs the subject of a Board Portal is coming up more and more frequently, especially within publicly traded companies. The Securities and Exchange Commission (SEC) has now issued guidance mandating that public companies disclose privacy and data breaches because they can be material events. A material event is an incident that can impact your company in a financially meaningful way.
When faced with the problem of protecting board member communications from threats, your immediate reaction might be to implement a Board Portal. Well, here's the problem: Most Board Communications Systems are set up by Legal and Investor Relations teams—without the CSO's knowledge and approval. This is a recipe for disaster.Why BCSs Need Proper Security Measures
We've all read the surveys and reports on the high cost of data breaches and the associated remediation, lawsuits, and penalties. The cost could also increase as a result of the precedent set by Krottner v. Starbucks. As I understand it, in order to get a class action suit to trial, plaintiffs don't need to show actual harm from a breach. They just have to show an increased risk of harm. If a Board Portal is breached, this could mean every one of your shareholders is a potential plaintiff (arguing that their investment has been placed at increased risk of harm due to insider trading or other stock price manipulation).
And this doesn't just affect public companies. Private companies that do business with public companies may need to start disclosing breaches to keep corporate customers as clients.
I examined some of the Board Portal companies—many of which are startups offering cloud-based services. The barriers to entry are low and new ones keep popping up. That raises a warning flag to me; I am a bit concerned with the ability of these companies to safeguard sensitive data. Many aren't making security the top priority—even though it's mission-critical. The Board Portals are a gold mine for organized crime looking to make a large quick profit. This is not speculation; it has already happened.
In fact, I talked to a few of the top Board Communication Portals in the market today to ask them a few questions about their security. The answers were frightening to say the least. None of them could provide a good answer to more than two of the ten questions I asked.
One leading company provided two alarming examples:
1) My question: Do you log when an admin accounts gets created and do you alert on it?Their answer: They do not have an active directory system, they just have five Admin accounts created on each workstation and server.
My thoughts: They have no Active Directory—nor any Identity and Access Management system whatsoever!
2) My question: The most common way a bad guy is going to try and break into your network and get their hands on your customers' information would be leveraging advanced malware. Walk me through how you protect against this threat model.Their answer: They have never had a malware problem to date, and they use a top anti-virus/endpoint security product to stop malware.
My thoughts: Ok, anyone that knows anything about malware knows that everyone has, or has had, a malware problem at some point. If you think you have never had one, that means you do not have any good malware detection technology. Second, AV is insufficient protection against malware; in fact Websense Labs finds 640 to 1,000 new malware per day that AV doesn't stop.10 Questions for BCS Providers
Here are 10 questions to ask BCS providers to ensure that they are taking the proper steps to keep you safe. Speak to their IT security contact directly—don't waste time with the sales staff. If you are the CSO of a public company, ask your legal and investor relations team what BCS platform they are using, why they chose that one, and ask for a meeting to assess the risk.
Do you have a SIEM and logging system in place?(You need to understand how they are keeping an eye on your data.)
Do you have a managed security system in place 24/7?(Again, this goes to the vigilance of their team.)
What sort of intelligence do you have that correlates actions beyond a firewall and AV?(It's commonly accepted that these are insufficient protections for material of this type. What more do they have?)
What sort of web security do you have in place internally?(The web is the most common vector for malware. You need to know how they are protecting their computers and servers from malware infection.)
What about externally facing web—what have you done to secure the application or harden the interface? Do you have regular application penetration tests to assess the real-world security of your internet-facing applications? Can I see the report?(This speaks to their maturity of Web Application Security. Ask if you can see a copy of the report.)
How do you protect the data and know where it is going? Are you using DLP technology? What kind of encryption scheme do you use to protect my data? How is my data segregated from other customers?(You want to make sure data is only going to approved users. Make sure the data is encrypted at every stage in the transaction, not just via SSL while in transit.)
What systems do you have in place to prevent spear phishing?(Any breach is an invitation to phish your executives, Board, and others. Bad guys take advantage of user trust and will make an email look like it is coming from the BCS platform)
Where are the servers physically located? What type of physical security is in place to protect these servers?(If you wouldn't put your intellectual property there, you don't want your Board communications there either. You will be surprised in some of the answers you get to this question.)
Does the contract state that customers must be informed of any data breach, regardless of whether there are local laws require it?(Some states and countries don't have data-breach disclosure laws. You need to make sure that you are notified immediately if your data is exposed.)
Have you ever had a problem with malware before?(This is a bit of a trick question. Everyone has dealt with a malware issue at some point. If the service says they have never had a problem, there are two possibilities, and both are bad signs. One, you know they aren't being candid, or two, they have no idea that they have a malware issue. This calls into question their other responses.)
Note: All the BCS solutions seemed to have a decent level of application controls within the communication app itself. The main concerns I found were around the infrastructure that the application (and your company's data) sits on.
We all know the importance of securing intellectual property (IP). Securing Board of Directors communications is absolutely essential. You have to take the time to do it right.
Remember, many organizations have put these systems in place without speaking to IT, and many of the companies that provide these services are just getting off the ground. While some of these portal providers may be built with the highest security in mind, many will not. You can't afford to be with one that has not built upon a strong security foundation.
Jason Clark is CSO of Websense.
Sun Microsystems and Oracle offer insight into the motives behind accelerating their involvement in open source projects. Matthew Sacks describes how these major players are pioneering their own software products by more actively using open source and virtualization technologies.
Matthew Sacks is a System Administrator and Technical writer for TheBitsource.com.
Many large software companies are beginning to embrace open source technologies for software infrastructures and products that previously have been based largely on proprietary software and technologies. The recent bad economic weather in the U.S. is further persuading large enterprises to consider integrating open source technologies (and consolidation technologies such as virtualization) into the solutions supporting their business systems and processes.
This article is based on interviews with major players in the technology industry such as Sun Microsystems, Oracle, and SourceForge.net. The information gathered during these interviews provides a glimpse into what some large enterprises are doing with open source technology, why they're doing it, and their results.
Enterprises can gain valuable development efforts by open sourcing a product and making it available to the community. The open source community benefits because developers get access to software and code with which they can improve their own software designs. In exchange for corporate contribution to an open source project, a company benefits by getting bug fixes and software engineering hours that trickle back in as a result of the open source community's efforts. As a value-add and source of income, a company can sell support and professional services contracts on community-supported open source products and services, and most companies add features that introduce additional value to a standard open-source software solution.The Classic Argument: Open or Closed Source?
There are a few schools of thought when it comes to how to develop software and power innovation:
Both software engineering methodologies have their advantages. One type of software cannot be deemed to be better than the other, because there are too many different kinds of businesses with different needs for one methodology to serve for all.
Open source can sometimes have a "fanatical" connotation to it, but that is due more to stereotype than fact. Open source software has been around since computers were created. A more modern example is the open sourcing of UNIX with the Berkeley Software Distribution (BSD) project.
Open source is increasingly important in the way that companies do business today, because more large corporations that produce software are beginning to welcome open source into their product lines. Many companies offer both an open source version of their product and an "enterprise" version, which comes with special features and enhanced customer support. The benefit of this approach is that the open source community is constantly working on the open source version of the product, while the in-house development team is integrating whatever the company determines to be beneficial to the quality of the product—reducing the number of redundant work hours of a potentially overburdened software engineering team. It's the difference between having 1,000 developers versus 1,000 backed by a worldwide team of potentially tens of thousands of developers—all integrating and contributing to the software.
Many large software companies also use a methodology of getting involved with a specific open source software product and reselling a commercial version of that product under their own brand, with additional support contracts and features that may be specific to the independent software company. For example, Sun Microsystems and Oracle are members of the Xen.org advisory board. Xen is an open source software solution that allows for the virtualization of hardware; that is, taking a single physical server and partitioning it into several "virtual machines," effectively extracting better performance utilization with less power consumption and easier management of independent servers.Virtualization for Cost Savings and Flexibility
Virtualization holds a key part in the current state of technology. Many software companies (and other technology-based companies with software engineering teams) leverage virtualization technologies to make efficient use of hardware for their software engineering practices.
Virtualization offers the benefit of rapidly producing computing platforms for software development projects, which in turns allows for rapidly producing, testing, and releasing new technological products and services.
Until recently, commercial virtualization had typically been a proprietary market with Microsoft and VMware. The widespread adoption of the Xen hypervisor, which is an open source virtualization platform, has changed that dynamic.The State of Innovation at Sun Microsystems
Dr. Tim Marsland is a Sun Fellow, Vice President, and Systems Software CTO at Sun Microsystems. Marsland believes that the process of widespread adoption of open source technologies is accelerating, and many large companies are reevaluating proprietary software solutions. Companies will not simply drop their software licenses and the large investment in them and convert to open source right away, however, according to Marsland.
Sun built its business on the basis of being an open systems company, developing high-quality implementations of open software specifications. In the late 1990s, Sun began opening up those implementations and their development activities to open source communities, as well as participating in many other open source communities—a strategy that is the logical conclusion of "open systems" at the core of the company, and continues to be the business practice of Sun Microsystems. Sun has even open sourced the silicon designs for one of its processors, the Niagara chip.
When asked why virtualization is important to Sun, as a producer of a widely used operating system, Marsland responded with the following comments:
Hypervisor technology is a key component of hardware virtualization, but operating systems are key components too—in fact, there are two roles for the operating system in virtualization software stacks. One key role is as an infrastructure component that provides and coordinates services and data movement by the hypervisor—usually managing storage and network services to guests. They think OpenSolaris is really good at those things, and we're working on making it better—the Crossbow project is the latest example of that. The other role is as a guest, which is initially a "passive" thing, though obviously we've been working on optimization and tuning. They think Solaris, with its enormous set of applications and solutions, fits really well there, too.
Sun has been a pioneer in virtualization with Solaris Containers (a.k.a. Zones) and Logical Domains (LDoms), yet still looks to the open source community with the Xen project in order to expand opportunities for creating better software products. In house, Sun uses the VirtualBox product, an open source desktop-based virtualization solution, which allows Sun developers to build and test software on a variety of operating systems without having a dedicated physical machine for each operating system type.
I asked Marsland how contributing to projects such as Xen benefits Sun as a company and improves the quality of Sun products. He responded that being part of a community allows Sun to deliver value to its customers at a lower cost, as well as giving customers and partners a more direct influence on product features and capabilities. In return, Sun commits changes and contributions into the Xen community's software projects. Sun's product offerings are able to combine the strengths of the Xen project and the OpenSolaris project to provide better quality and features in both parties' software.
Sun Microsystems has been a member of the Xen advisory board since its founding. (Other members include Citrix, IBM, Novell, Intel, AMD, Red Hat, and Oracle.) According to Marsland, Sun's virtualization technology is being used in Sun's network-facing infrastructure, and will be part of its recently announced cloud computing offering, which includes the acquisition of Q-layer.
In addition to creating better-quality software, which results in better profitability as a company, Sun also offers technical support and training on open source technologies that provide additional value to Sun customers. Marsland admits that making open source software profitable is tricky, though MySQL offers a useful insight into how this benefit can be achieved—MySQL is a core open source platform that is widely distributed, with for-profit services and product enhancements to the core open source platform. The substantial core platform is selling enhancements to open source products.The State of Innovation at Oracle Corporation
Oracle's Wim Coekaerts (Vice President of Linux Engineering) and Monica Kumar (Senior Director of Linux and Open Source Product Marketing) explain that Linux, server virtualization, and open source technologies play a key part in Oracle's business and product offerings. For example, Oracle's server virtualization product, Oracle VM, is based on Xen and Oracle Enterprise Linux, which in turn are derived from open source technologies; Oracle Enterprise Linux is source- and binary-compatible with Red Hat Enterprise Linux.
Linux is strategically important due to Oracle's competition with Microsoft. Competitive edge is based on providing enterprise-class support and offering additional features. Linux also allows Oracle to offer the best product to its customers by taking an existing technology and contributing back to it, rather than creating it from scratch. Oracle brings in additional features and customer support, which gives customers an advantage over a pure open-source solution while providing the flexibility of being based on an open source distribution.
While Oracle is notorious for dealing in proprietary software, it has also become one of the largest contributors to and consumers of open source technology, due to the quality of and demand for open source technologies such as Xen and Linux. Oracle contributes to open source software as well as consumes it, and has made many contributions to the Linux kernel and Xen hypervisor, among other open source middleware products, according to Kumar and Coekaerts. Kumar believes that Oracle contributes just as much as Red Hat to the Linux kernel. Oracle's Unbreakable Linux support program came out of customer demand for support from a single company; because it prevents the customer from having to ping-pong between operating system vendor and database vendor, this approach minimizes support costs.
Oracle's own internal IT department uses Oracle Enterprise Linux and Oracle VM for consolidation of resources as well as rapidly deploying applications. The benefit to Oracle of using open source technologies (and the technologies desired by Oracle customers) is that these systems offer better integration with other database and application software products, which Oracle can support and back with its own service guarantees because these products have gone through Oracle development and quality processes. The common thread seems to be that if an open source product meets Oracle's needs, there's every reason to use that open source technology and consider integrating it into Oracle products.
According to Kumar, business sees open source as a cost-saving decision, but without proper support this may not always be the result. The amount of time spent troubleshooting an unsupported product may impose a greater cost than not paying for support on an open source technology.
Coekaerts states that open source software is not one homogeneous entity, and in general open source technologies should be treated like any other software product. If it's a good technology that's good for the customer, adoption should be considered, regardless of whether the product is open source or proprietary.The State of Innovation at OpenGear
Opengear specializes in communications (telecom), power and cooling, and console server management. Because Opengear's products are based on hardware appliances that use open source, it represents the profile of a smaller company that leverages open source technologies to drive product solutions and offer better-quality products to its customers.
Bob Waldie, Chairman and CEO of Opengear, offers some insights into its usage of open source software for powering innovation and developing products. Waldie states that most CIOs don't consider the cost of power and cooling in their budgets; Opengear helps managers of IT infrastructure to manage and monitor these perspectives, using open source technology.
Opengear is joining together different proprietary markets for better standardization of data center management appliances and software, by integrating open source technologies into their products. Opengear's data center management appliances now interface with 78 proprietary vendors.
As far back as 2006, Gartner Research predicted that the cost of power would eventually outweigh the cost of actual computing hardware, and Waldie states that today most systems burn 50% of their energy sitting idle. Open source software helps Opengear to create solutions that will allow for better power savings and data center management.
Opengear uses virtualization technologies for its software engineering processes and is developing the ability to run console server clients on virtual machines. Waldie warns of the dangers of virtualization, however, in the increased complexity and management overhead of maintaining a virtualized computing platform. In a midsize company, he notes, there's a large cost in managing the complexity of computing infrastructure for virtualization, and that solution therefore tends to make more sense for larger businesses.
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