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920-807 Nortel Unified Communications Solutions: Business & Technology Fundamentals

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920-807 exam Dumps Source : Nortel Unified Communications Solutions: Business & Technology Fundamentals

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Test Name : Nortel Unified Communications Solutions: Business & Technology Fundamentals
Vendor Name : Nortel
: 56 Real Questions

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Nortel Nortel Unified Communications Solutions:

The true Unified Communications Relationship between Microsoft and Nortel | Real Questions and Pass4sure dumps

The real Unified Communications Relationship between Microsoft and Nortel With all the IP communications trade focus on ITEXPO final week it become elaborate to get an opportunity to share my innovations on happenings from the prior week – above all between Nortel and Microsoft. I basically had a good time in manhattan taking note of Steve Ballmer the CEO of Microsoft and Mike Zafirovski the CEO of Nortel discuss their collaborative Unified Communications method. What you may also no longer be aware of since you weren’t on the press convention is barely how passionate Steve Ballmer is ready communications. he is concerned about their market and this can be a very good thing. after I requested Steve about instructing the market about Unified communications he acquired animated and his eyes lit up. He pointed out, “when you demonstrate people these items, they get it. It isn’t anything summary like SOA.” i'll have paraphrased just a little but that changed into the gist of his comments. what's even more surprising about this information is Steve is driving much of the communications imaginative and prescient in my view. There can be joint building and demo facilities worldwide as an example. My contacts inform me there are divisions below Ballmer that don’t have the autonomy you could suppose they have got. Steve is asking the pictures. for instance there are some within Microsoft who consider Interactive Intelligence’s Vonexus product line or Mitel’s choices are currently a more robust fit for the Redmond-primarily based business. The difficulty is these other IP-PBX organizations can simplest go to this point within Microsoft because they bump up towards a “Ballmer ceiling.” I requested just a few people why Microsoft selected Nortel and the consensus changed into that Nortel turned into willing to work collaboratively with the utility tremendous. The implication was that Cisco and Avaya weren’t as involved. i can see Cisco having much less of a need for a Microsoft partnership as they can present equivalent solutions without the want for a partner. At Avaya, perhaps the administration shakeup ultimate 12 months ended in a void which Nortel took knowledge of. Time will inform if Avaya made an incredible error by way of no longer fitting the primary Microsoft companion. background might also look lower back on this as a horrific mistake through the new Jersey-based business however due to the fact that the administration become altering around the time of the negotiations there may be no single adult to assign blame to. moreover Zafirovski and Ballmer seem to be shut chums as they labored collectively when the previous become at Motorola. The duo had powerful chemistry onstage and their speeches intertwined in a form of verbal choreography. photograph two backup singers in a tune video (for the sake of argument they are able to say Janet Jackson) using words in its place of dance moves and you’ll get the thought. Ballmer’s enthusiasm could do wonders for the communications market as there is so a whole lot knowledge to link company communications to Xbox-primarily based home communications servers and Microsoft-based wise phones. The ability to make use of Microsoft construction equipment to build communications functions is large news and they can probably expect communications frameworks from Redmond soon. These frameworks will likely summary a good deal of the communications infrastructure permitting builders to build effective enterprise-class communications options. another excuse Nortel makes feel as a accomplice for Microsoft is that Nortel’s carrier provider division enables joint unified communications solutions between Microsoft and Nortel to be scaled to lots of of heaps of ports so as to be offered as a hosted solution. Avaya and Cisco would be terrible partners from this perspective. truly this can be the greatest reason behind why Microsoft selected Nortel. again in March of 2002 I wrote an editorial where questioned why Lucent would spin off Avaya. My pondering became twofold. Joint building is a magnificent force in know-how and a big campus PBX is not not like a carrier swap. moreover the commercial enterprise and service issuer markets tend to counterbalance every different’s spending. What I didn't predict on the time turned into that no longer having a provider issuer division can be a liability for Avaya. Time will tell if this is the case. Alcatel-Lucent might have been a accomplice for this initiative as Alcatel performs within the enterprise PBX area. The difficulty is Alcatel is almost unknown in the US and within the home business space they have minimal share. but when Microsoft continues to in reality spend on communications initiatives as Ballmer threatens to do, what can the smaller PBX providers are expecting to look occurring to their market share. I admit to being biased however I consider the market has nowhere to go but up – for almost all gamers. provided that IP-PBX makers are innovating and giving shoppers solutions they need, they might be in good shape. My information to the small guys is stay focused on being cutting edge and don’t lose sight of your customer’s needs and wants. make certain to have compelling the explanation why your solutions still make sense in an international lately dominated through Microsoft and Nortel information. additionally, do not stop branding and marketing. You deserve to be very seen for your key goal market(s) otherwise you will get steamrolled. what is most likely most astonishing is that Interactive Intelligence’s Vonexus division integrates greater seamlessly with Microsoft products than anything Nortel (or anybody) currently has. One would imagine this unified communications relationship may still have been with Interactive Intelligence. however the purpose I3 turned into not noted changed into likely as a result of they aren’t as gigantic as Nortel and they don’t have pretty much as good a relationship with Ballmer. but I think about I3 will leverage the Microsoft/Nortel relationship to enhance sales by means of explaining they are years ahead of the bigger, slower gamers. really I even have witnessed them do this efficiently over the last six months at seminars around the US eventually week’s ITEXPO where their sales space became mobbed for three straight days. nevertheless it could be unique to see how a whole lot selling of unified communications products may be finished by means of Microsoft channels. If SMEs start to purchase greater communications options through Microsoft resellers and these products are all in response to Nortel’s telephone systems then different PBX vendors may additionally need to beginning purchasing their aspirin at Costco. it's unclear how helpful the Microsoft channel will be in selling telecom solutions. i am bound some resellers will excel in telecom but most will probably now not. i discussed this new relationship puts Nortel on an equal footing with Cisco and Avaya however it is feasible it basically gives Nortel an abilities. This may be good for the enterprise as there are many gifted people at Nortel who had been introduced down by way of the past senior management scandal. It appears just like the Canadian-primarily based communications device company ultimately has an opportunity to proceed a growth curve that was interrupted a number of years back by a fiscal mess. So I feel the result of this new relationship is Nortel will gain further and further share. it's inevitable. they're going to doubtless take most of it from Avaya followed with the aid of Cisco. The smaller gamers may not see this relationship hurting them for some time as it will take years for lower conclusion items to trickle down the pipeline. basically if this new UC initiative is even marginally a hit, communications solutions will turn into extra useful and prices per seat at companies will raise drastically. So while Nortel features share, all carriers will seemingly generate better regular revenue per system/seat bought. Of course there is all the time the knowledge that Microsoft will not be so a hit with this initiative. in spite of everything, their CRM options are not surroundings the area on hearth. but then again Steve Ballmer certainly not gave CRM the TLC unified communications is now receiving. as long as Ballmer is at the helm, they will see the unified communications market develop all of a sudden and they will see Nortel driving the abilities tsunami-sized wave created with the aid of this new partnership. Oh and incidentally, Microsoft’s speech, CRM and mobile machine solutions will experience this wave as smartly. i counsel Cisco and Avaya to get on the horn with Oracle and SAP earlier than you conclude studying this text and get an identical deal finished straight away. My experience in this area over the past 25 years (has it been that lengthy?!) tells me we're seeing an incredible shift of vigor in communications against Nortel and Microsoft – until of direction the different essential gamers counteract this initiative right now. a few of you who're most skilled in communications will point out these unified communications applied sciences aren’t new and consequently i'm making a good deal ado about nothing. whereas technically you are proper – you are useless wrong from a advertising point of view. bear in mind, Skype’s success is not its technology (tons of which they owe to world IP solutions) but its marketing. I used items like Skype years earlier than there become a Skype. it is what impressed me to launch internet Telephony journal in late 1997! Ditto for Vonage – It become Jeff Citron’s marketing genius… His ability to acquire capital and spend it faster than he obtained it -- that made Vonage a household name. predict ongoing coverage of the unified communications market here on TMCnet as well as TMC’s print publications. additionally there can be giant focus on these traits at web Telephony convention & Expo West this September 10-12, 2007 at the la conference center in California.

Nortel and Microsoft form Strategic Alliance to accelerate Transformation of enterprise Communications | Real Questions and Pass4sure dumps

REDMOND, WASH., and TORONTO–July 18, 2006–The convergence of the communications and IT industries took a major step ahead today as Microsoft Corp. and Nortel announced a strategic alliance in line with a shared vision for unified communications. by way of enticing the businesses on the technology, advertising and company tiers, the alliance will permit each companies to drive new increase opportunities and has the capabilities to sooner or later radically change groups communications, cutting back prices and complexity and enhancing productivity for customers.

via combining Nortel’s world-classification network quality and reliability with Microsoft® software’s ease of use, the alliance will speed up the provision of unified communications — an industry thought that uses superior technologies to ruin down today’s gadget- and network-centric silos of conversation (akin to e-mail, instant messaging, telephony and multimedia conferencing) and makes it handy and efficient for workers to attain colleagues, partners and purchasers with the devices and purposes they use most.

Taking a decisive step further, Nortel and Microsoft will transition average company mobile methods into utility, with a Microsoft unified communications application platform and Nortel software items to give further superior telephony functionality. This utility-centric strategy will deliver the simplest transition route for businesses, helping allow them to reduce the whole charge of ownership and enhanced protect existing and future investments. it'll also more without delay permit the advent of new, imaginitive purposes.

“Nortel and Microsoft have each and every led simple transformations in their personal market — Nortel’s digital innovation and Microsoft’s utility on each desktop,” talked about Mike Zafirovski, president and CEO of Nortel. “by means of combining their pleasing strengths, Microsoft and Nortel will accelerate the start of unified communications — providing to their customers a higher-pleasant consumer journey, with better reliability and reduce total cost of ownership. That’s the place they can make a true change.”

“we are investing together since the communications trade is at an inflection element,” stated Steve Ballmer, CEO of Microsoft. “we are able to have deep collaboration in product development with Nortel, enabling us to abruptly bring exceptional, enormously reputable solutions with a purpose to help mission-critical communications. The possibility for their clients is miraculous. they are able to enable them to realize gigantic economic and enterprise merits from unified communications.”

“here's a gutsy play for Nortel — accelerating the flow of their voice technology into application and dealing with the realm’s utility chief as a part of their broader company strategy to transform the enterprise into a software and functions chief,” Zafirovski pointed out. “From this transaction, they agree with they can capture well past $1 billion in new income, ramping up with accelerated momentum through 2009 by way of expert features, voice items and purposes, as well as records pull-through within the enterprise.”

“Unified communications will drive the subsequent main develop in particular person, team and organizational productiveness in today’s 24×7, at all times-connected and more and more cell work ambiance,” mentioned Jeff Raikes, president of the business Division at Microsoft. “Our software-based strategy places people on the center of communications via a single identification across electronic mail, voice mail, voice over information superhighway protocol (VoIP) name processing, instant messaging and video, and intuitively embeds communications capabilities into people’s regularly occurring work approaches, including the Microsoft workplace system and third-party software functions.”

accessories of the agreement

  • Strategic alliance

  • The businesses will enter into a 4-yr alliance contract, with provisions for its extension.

  • Nortel might be Microsoft’s strategic partner for advanced unified communications options and methods integration.

  • the two businesses will form the resourceful Communications Alliance as a go-to-market automobile.

  • Microsoft and Nortel will deploy the different’s technologies of their business networks.

  • options and techniques integration

  • Nortel turns into a strategic techniques integration companion for the superior unified communications solution.

  • Nortel believes it might probably catch titanic new revenue through provider choices reminiscent of convergence planning, integration, optimization, monitoring and managed functions.

  • Joint product building

  • Nortel and Microsoft will kind joint teams to collaborate on product construction that spans commercial enterprise, cell and wireline service options.

  • the two corporations will cross-license intellectual property.

  • Nortel and Microsoft will interact in early-stage integration and checking out.

  • Nortel will carry options that complement Microsoft’s unified communications platform, including business contact core purposes, mission-essential telephony features, advanced mobility capabilities and statistics networking infrastructure.

  • Go-to-market initiatives

  • Microsoft and Nortel will jointly promote the advanced unified communications answer and integration features. The plan is to enhance a training and incentive application for the businesses’ revenue groups.

  • both businesses will invest huge materials in advertising and marketing, company development and beginning.

  • Microsoft and Nortel will construct a joint channel ecosystem the use of each agencies’ programs integrator, reseller, and repair provider relationships.

  • both agencies will increase a series of compelling options for various valued clientele, including small and medium-sized company, colossal businesses and repair providers.

  • About Nortel

    Nortel (NYSE/TSX “NT”) is a diagnosed chief in providing communications capabilities that enhance the human experience, ignite and vigor international commerce, and comfy and give protection to the world’s most important guidance. Their next-generation applied sciences, for each service providers and agencies, span access and core networks, aid multimedia and business-crucial functions, and aid get rid of these days’s limitations to efficiency, pace and performance with the aid of simplifying networks and connecting people with tips. Nortel does business in more than 150 nations. For greater counsel, seek advice from Nortel on the web at For the newest Nortel news, visit

    About Microsoft

    headquartered in 1975, Microsoft (Nasdaq “MSFT”) is the international leader in software, capabilities and options that assist individuals and agencies realize their full abilities.

    certain statements in this press liberate may additionally contain phrases similar to “might,” “expects,” “can also,” “anticipates,” “believes,” “intends,” “estimates,” ”goals,” “envisions,” “seeks” and other an identical language and are regarded ahead-looking statements or counsel under applicable securities legislation. These statements are in accordance with Nortel’s existing expectations, estimates, forecasts and projections about the operating environment, economies and markets through which Nortel operates. These statements are area to crucial assumptions, dangers and uncertainties, which might be complicated to predict, and the actual result may be materially diverse. In instruction of its financial outlook during this press unlock, Nortel has made a number of assumptions concerning its talents extra capabilities revenues generated from its strategic alliance with Microsoft, together with: an absence of latest aggressive applied sciences to displace or shrink the salary capabilities of the joint unified communications solution; stable regional market dynamics for this answer, with the ideal income alternatives existing in North the united states and Europe; fundamental focal point of future capabilities revenues on integration and network monitoring, and a set market solid hourly carrier cost in 2007; Nortel capturing a big volume of the income linked to the carrier and product earnings generated from any Converged office deployment the place Nortel is concerned; successful evolution of alternate Server and linked software from Microsoft to a unified messaging platform; capacity to leverage Nortel’s latest put in base market and trap a significant quantity of the IP conversion market for this put in base via 2009; colossal boom in Nortel’s global income in VoIP solutions yr over yr for the next four years, partially offset by a discount in salary per sale resulting from Nortel’s multipartner strategy; the endured success of Nortel evolving its technologies in a complementary vogue with its existing and future suppliers; and sustained dedication of the parties to develop aggressively this market probability. The above assumptions, although considered reasonably-priced by means of Nortel at the date of this press unencumber, might also show to be inaccurate, and in consequence Nortel’s exact outcomes might differ materially from its expectations set out during this press unencumber.

    extra, specific outcomes or events might range materially from those pondered in ahead-looking statements on account of right here: (i) risks and uncertainties relating to Nortel’s restatements and related concerns including Nortel’s most recent restatement and two previous restatements of its financial statements and connected routine; the poor have an impact on on Nortel and NNL of their most recent restatement and extend in filing their monetary statements and connected periodic reports; prison judgments, fines, penalties or settlements, or any great regulatory fines or other penalties or sanctions, concerning the ongoing regulatory and crook investigations of Nortel in the U.S. and Canada; any massive pending civil litigation actions no longer encompassed by Nortel’s proposed classification motion contract; any massive money price and/or huge dilution of Nortel’s current equity positions as a consequence of the finalization and approval of its proposed category action contract, or if such proposed class action agreement isn't finalized, any greater settlements or awards of damages in recognize of such class movements; any unsuccessful remediation of Nortel’s fabric weaknesses in inside manage over economic reporting leading to an inability to report Nortel’s outcomes of operations and monetary situation accurately and in a timely method; the time required to enforce Nortel’s remedial measures; Nortel’s lack of ability to entry, in its latest form, its shelf registration filed with the us Securities and trade commission (SEC), and Nortel’s under-investment-grade credit standing and any further antagonistic impact on its credit rating as a result of Nortel’s restatements of its monetary statements; any opposed affect on Nortel’s enterprise and market expense of its publicly traded securities bobbing up from continuing negative publicity involving Nortel’s restatements; Nortel’s advantage lack of ability to attract or preserve the personnel critical to achieve its enterprise pursuits; any breach via Nortel of the persisted record necessities of the NYSE or TSX inflicting the NYSE and/or the TSX to start suspension or delisting strategies; (ii) hazards and uncertainties concerning Nortel’s company together with yearly and quarterly fluctuations of Nortel’s operating consequences; decreased demand and pricing pressures for its items due to international financial situations, colossal competitors, competitive pricing practice, cautious capital spending with the aid of clients, improved industry consolidation, hastily changing applied sciences, evolving business specifications, everyday new product introductions and brief product existence cycles, and different trends and industry features affecting the telecommunications trade; the sufficiency of the restructuring actions announced during this press unencumber, together with the expertise for better exact charges to be incurred in reference to restructuring actions in comparison to the estimated fees of such actions and the potential to achieve the centered can charge discount rates and discounts of Nortel’s unfunded pension liability deficit; any material and adversarial affects on Nortel’s efficiency if its expectations involving market demand for particular products prove to be wrong or because of certain boundaries in its efforts to expand internationally; any reduction in Nortel’s working outcomes and any linked volatility in the market rate of its publicly traded securities bobbing up from any decline in its gross margin, or fluctuations in foreign forex alternate quotes; any negative developments associated with Nortel’s supply contract and contract manufacturing agreements including on account of the use of a sole agency for key optical networking solutions accessories, and any defects or blunders in Nortel’s present or deliberate items; any negative have an impact on to Nortel of its failure to achieve its business transformation goals; further valuation allowances for all or a element of its deferred tax assets; Nortel’s failure to offer protection to its highbrow property rights, or any adversarial judgments or settlements arising out of disputes related to intellectual property; changes in rules of the web and/or different elements of the industry; Nortel’s failure to efficaciously function or integrate its strategic acquisitions, or failure to consummate or succeed with its strategic alliances; any bad effect of Nortel’s failure to evolve appropriately its financial and managerial control and reporting programs and tactics, manipulate and grow its business, or create an exceptional risk management strategy; and (iii) risks and uncertainties regarding Nortel’s liquidity, financing preparations and capital together with the influence of Nortel’s most contemporary restatement and two outdated restatements of its monetary statements; any lack of ability of Nortel to control money circulate fluctuations to fund working capital necessities or obtain its company pursuits in a timely manner or reap extra sources of funding; high levels of debt, limitations on Nortel capitalizing on enterprise alternatives as a result of credit score facility covenants, or on acquiring further secured debt pursuant to the provisions of indentures governing definite of Nortel’s public debt issues and the provisions of its credit score amenities; any boost of restrained money requirements for Nortel whether it is unable to comfy option guide for responsibilities coming up from definite average route enterprise actions, or any inability of Nortel’s subsidiaries to deliver it with adequate funding; any poor effect to Nortel of the should make better described improvement plans contributions in the future or publicity to consumer credit score dangers or inability of clients to meet charge responsibilities under consumer financing preparations; any terrible affect on Nortel’s capability to make future acquisitions, raise capital, issue debt and maintain personnel arising from inventory cost volatility and extra declines in the market expense of Nortel’s publicly traded securities, or any future share consolidation resulting in a decrease complete market capitalization or hostile effect on the liquidity of Nortel’s regular shares. For additional info with respect to certain of these and different factors, see Nortel’s 2005 10-okay/A, Quarterly document on kind 10-Q and different securities filings with the SEC. except in any other case required with the aid of relevant securities laws, Nortel disclaims any intention or duty to replace or revise any forward-searching statements, no matter if because of new guidance, future events or in any other case.

    Microsoft is a registered trademark of Microsoft Corp. within the united states and/or other international locations.

    Nortel is a registered trademark of Nortel Networks Ltd.

    The names of precise organizations and products outlined herein may well be the emblems of their respective homeowners.

    be aware to editors: if you are interested in viewing additional information on Microsoft, please visit the Microsoft web web page at on Microsoft’s corporate suggestions pages. web links, phone numbers and titles had been relevant at time of booklet, however may also for the reason that have changed. For extra information, journalists and analysts can also contact Microsoft’s fast Response crew or other appropriate contacts listed at

    Microsoft CEO Steve Ballmer (R) and Nortel President and CEO Mike Zafirovski nowadays introduced a strategic alliance between both groups at Microsoft headquarters in Redmond, Wash.

    Nortel to give community groundwork for Vancouver Canucks area | Real Questions and Pass4sure dumps




    August 25, 2008 10:00 ET

    improve of standard Motors area to enhance Fan event

    VANCOUVER, BRITISH COLUMBIA--(Marketwire - Aug. 25, 2008) - Vancouver hockey lovers will soon have more to cheer about as Nortel(1) (TSX:NT)(NYSE:NT) works with Canucks sports & enjoyment(2) to put in force a brand new Unified Communications solution in their home arena.

    beginning in September 2008, Nortel is launching a three-12 months assignment to outfit customary Motors location(2) - Canada Hockey vicinity for the Vancouver 2010 Olympic and Paralympic winter games and residential of the Vancouver Canucks(2) - with the foundation for a complete Unified Communications solution. The solution is designed to enhance enviornment operations and to deliver a whole lot of fan facilities.

    "Canucks sports & enjoyment is committed to offering world-type amusement and carrying routine to their fanatics and companions during British Columbia," observed Chris Zimmerman, president and chief executive officer, Canucks sports & entertainment.

    "Nortel is the reliable converged community equipment employer for the Vancouver 2010 wintry weather video games and has event in outfitting sports arenas," Zimmerman mentioned. "That actually helped us make the decision to select Nortel as the provider for regularly occurring Motors region."

    Nortel's Unified Communications answer will allow govt suite purchasers to entry fast replays together with team and player facts. it will also permit them to order tickets, Canucks crew save merchandise and concessions in the government suite, cutting back time spent in traces and increasing time to enjoy the action.

    in the latter ranges of implementation, Nortel's Unified Communications solution will use the put in wireless infrastructure to lengthen fast replay and other fan amenities to cell contraptions all through time-honored Motors vicinity, and to boost enviornment operations with asset monitoring and management and mobile security options.

    "like several of their contemporary activities area wins, the solution we're enforcing at accepted Motors place shows that Unified Communications is about enjoyment and productivity," observed Joel Hackney, president, business options, Nortel.

    "fanatics get more leisure alternate options, more amenities, extra enjoyment and fewer hassles," Hackney noted. "And enviornment group of workers get the tools they deserve to be extra productive - in some situations, as a lot as 18 p.c more productive in keeping with third-celebration stories."

    Nortel's Unified Communications answer for commonplace Motors vicinity will consist of a number Unified Communications capabilities from Nortel's international capabilities portfolio in addition to Nortel's Communications Server a thousand for VoIP, Ethernet Routing change 8600 for statistics and desktop unified messaging, and Nortel wireless LAN items.

    Nortel improvements help activities stadiums and arenas bring video games nearer to the fanatics by way of offering new, media-rich functions and functions. Nortel solutions have been selected for a few of North the us's most desirable-regularly occurring sports arenas and stadiums, together with the Louisiana Superdome in New Orleans, area in Phoenix, Bell Centre in Montreal, and Citi field in Flushing, N.Y. Nortel is additionally the professional Converged network device organization for the Vancouver 2010 Olympic and Paralympic wintry weather games and the legit network Infrastructure associate for the London 2012 Olympic games and Paralympic games.

    About Nortel

    Nortel is a identified chief in supplying communications capabilities that make the promise of business Made essential a fact for their consumers. Their subsequent-generation technologies, for both provider provider and business networks, assist multimedia and business-important applications. Nortel's applied sciences are designed to assist eliminate today's boundaries to effectivity, pace and performance through simplifying networks and connecting americans to the assistance they need, after they want it. Nortel does business in more than a hundred and fifty international locations around the globe. For extra tips, visit Nortel on the net at For the newest Nortel news, visit

    definite statements during this press release might also include words reminiscent of "may", "expects", "might also", "anticipates", "believes", "intends", "estimates", "targets", "envisions", "seeks" and different equivalent language and are considered forward-searching statements or information under relevant securities legislation. These statements are based on Nortel's current expectations, estimates, forecasts and projections concerning the operating environment, economies and markets through which Nortel operates. These statements are area to crucial assumptions, hazards and uncertainties, that are difficult to predict and the actual outcome can be materially different from those contemplated in forward-searching statements. For more information with appreciate to definite of those and other factors, see Nortel's Annual report on Form10-ok, Quarterly reports on kind 10-Q and different securities filings with the SEC. until in any other case required by way of applicable securities legal guidelines, Nortel disclaims any intention or duty to replace or revise any forward-searching statements, whether on account of new information, future activities or in any other case.

    (1)Nortel, the Nortel brand and the Globemark are trademarks of Nortel Networks.

    (2)here's a 3rd celebration hyperlink as described in their net linking practices.

    Use of the terms "accomplice" and "partnership" doesn't suggest a felony partnership between Nortel and another celebration.

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    Nortel Unified Communications Solutions: Business

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    Microsoft, Nortel launch unified communications plan | real questions and Pass4sure dumps

    Microsoft, Nortel launch unified communications plan

    Enterprise users will soon be able to tie in the Nortel Networks PBX technology running their phone systems with the Microsoft Office productivity tools on their desktops, the companies promised Wednesday.

    In the first glimpse of their combined product roadmap since announcing a wide-ranging partnership six months ago, the companies announced native session initiation protocol (SIP) interoperability between the Nortel Communication Server 1000 and Microsoft Exchange Server 2007 Unified Messaging, to be available in the second quarter. By the end of the year, they said they will offer a combination of Nortel’s Multimedia Conferencing product with Microsoft’s Office Communicator 2007. At the same time, Nortel will unveil a new product, UC Integrated Branch, which will allow large companies to easily set up unified communications tools that run on voice over Internet protocol.

    Speaking from a Webcast event from New York, Microsoft president Steve Ballmer said the portfolio of products will allow IT departments to extend the solutions they provide and drive complexity out of the related infrastructure. Nortel and Microsoft have laid out a roadmap that will see a complete portfolio of unified communications technologies by 2010. 

    “I’m not saying everybody should move by 2010, but they think the full transformation will be in full swing by then,” Ballmer said. “The bridging of the (PC and back-end) worlds is having ad-hoc communications integrate with line of business processes.”

    When the partnership was announced last August, Nortel estimated the work with Microsoft could account for an additional $1 billion in revenue.

    Since then, Nortel CEO Mike Zafirovski said there are dozens of new customers already signed up and hundreds in the pipeline, stretching across verticals in financial services, oil and gas and education.

    “We really believe we’re working on a platform that’s open, that’s extensible and that’s real,” Zafirovski said.

    In a demo, Microsoft showed how users would be able to use voice commands to access their calendar in Outlook and dictate a message to be sent if a meeting time had to be changed. The two companies will offer other technologies that will allow mixed use of voice, e-mail, instant messaging and video, Ballmer said.

    “This is a move to get to single notion of a user, their name and their presence. Am I Steve Ballmer? Not to my son,” he said, noting that systems need to recognize the different ways they are identified depending on who is communicating with us.

    Zafirovski emphasized the UC Integrated Branch product, which he said would help consolidate the number of boxes IT departments are dealing with.

    “In a typical branch, there are seven network devices for IT groups to manage with no resources on site,” he said. “This is going to allow easier deployment of new branches, which for many companies is a big engine of growth.”

    Early adopters of the Microsoft-Nortel products will include Royal Dutch Shell, whose group IT architect Johan Krebbers joined the two companies during the Webcast. Krebber said Royal Dutch Shell is counting on improved communications across its highly-distributed workforce. In the 1990s, when oil was only priced at about US$10 a barrel, he said investments in employee headcount were minimal. Now it is starting to see the effects of that as employees retire and expertise is hard to come by.

    “We struggle nowadays to find staff to work in this environment. They need to use their communications tools far more efficiently than we’re doing today,” he said, adding that the integration of telephony with desktop tools is a key element. “Users use Outlook today – they know that world.”

    Eduardo Kibel, an analyst with Toronto-based Frost & Sullivan, said the Microsoft-Nortel roadmap should resonate with users.

    “Once they deploy the first solutions, (Nortel and Microsoft) will be shocked with the response from the public,” he predicted. “The enterprises are the ones who are driving this market for convergence, for a single solution that will allow employees and high-level executives to be more productive and to cut telecom costs.”

    Nortel said it would add 11 core integration services to help customers set up the new products and would have 2,200 VoIP experts on top of its 10,000 services staff to work with users.


    Unified communications runs into business processes | real questions and Pass4sure dumps

    "Unified communications" might describe a genuine technological advance but the term is wide open to abuse by marketers.

    There can hardly be a company involved in voice or data networking that does not have a product with a unified communications badge on it. Cisco has over 90.

    Microsoft can take much of the blame for that. The company kick started the unified communications movement two years ago with the launch of Office Communications Server.

    But the process of integrating voice and data began well before that, with the technology that underpins most unified communications - voice over IP (VoIP). Unified messaging gave an additional boost to the emerging technology.

    But it was not until suppliers began trying to remove the distinction between fixed and mobile communications and introduce services such as presence software (dashboards tells the user how best to contact someone), instant messaging and desktop video conferencing that unified communications got going.

    "Microsoft's entry helped unified communications to really take off, as hard as it might be for a competitor to admit that," acknowledges Jirina Yates, EMEA solutions marketing director at Avaya. "However, Microsoft is on release one, they are on release 50 and they are not approaching unified communications from the desktop but from a business need."

    The key product for Avaya is its Communication Manager server-based call processing software.

    This year Avaya launched Intelligent Presence, software that collects presence information from telephony and desktop applications from third parties including Microsoft and IBM. The company also introduced Unified Communications Solutions, lower priced packages for different types of businesses including stores and banks.

    Meanwhile, Microsoft has built its portfolio around three core software products: Exchange, its Office Communications Server and Live Meeting. Microsoft Exchange handles e-mail, fax and voice mail. One fifth of Exchange deployments now have an element of unified communications in them, says Mark Deakin, unified communications product manager for the company.

    Office Communications Server delivers instant messaging, presence services, as well as audio, video and web conferencing. In many ways it is Microsoft's version of the private branch exchange. Live Meeting is a web presentation tool that allows users to exchange information during meetings.

    NHS trust United Bristol Healthcare is a showcase for Microsoft's unified communications, says Deakin. Clinical staff - often resistant to new technology - can locate and consult specialists during clinical emergencies using Exchange 2007 and Office Communications Server. "As long as they see enough advantage, people will adopt the new technology," comments Deakin.

    Despite the fuss, unified communications remains at the early adopter stage. Last year just 5 per cent of UK businesses had adopted the technology and only 18 per cent had prepared roll-out plans, says analyst firm PMP.

    Cost, complexity and problems with incompatible systems are among the stumbling blocks for IT managers. The industry is responding with partnerships, joint research and developing open standards.

    Suppliers are keen to stress they are targeting mid-size and small businesses, which arguably have most to gain from more agile communications.

    Private branch exchange (PBX) company Nortel's four-year research and development alliance with Microsoft - signed two years ago - underlines the big effort needed to weld traditional telephony with data communications. The pact involves integrating Nortel's IP telephony services with Office Communications Server and Exchange.

    "Since January, they have been the first and only vendor - on their Communication Server 1000 - to reach Microsoft's IP PBX qualification for Office Communications Server," says Paul Rowe, Nortel's unified communications product marketing leader, EMEA.

    Nortel has set up a collaboration centre with Microsoft in Maidenhead, where 500 Microsoft sales staff who serve unified communications customers across the UK.

    Not all the big players are keen to collaborate. Cisco, for example, keeps its portfolio proprietry with a hardware-oriented approach. The company's flagship product is Unified Communications Manager, designed to deliver voice, video, mobility and presence services to devices that include IP phones, voice over IP gateways, mobile devices, and multimedia applications.

    Another key element in Cisco's strategy is WebEx, a subscription service for web-based conferences and data sharing, which the company acquired last year.

    Despite its 'not invented here' attitude, Cisco - in common with all the major players - supports the Session Initiation Protocol (SIP), a unified communications standard for making calls.

    However, the company's UK communications sales manager, Mark Forster, stresses the importance of business processes. "In future, unified communications is going to be about collaboration and it will exist in applications such as SAP and Oracle. When someone working on accounts in SAP hits a snag they will be able to identify a colleague who can help them, find out if they are available and call them."

    Cisco is not alone in wanting to embed presence functions in business processes. It is likely to be the next big thing in unified communications, as suppliers strive to deliver on earlier promises to boost productivity and improve customer service.

    Read more about unified communications:

    Unified communications offers security, ROI and effectiveness>>

    VoIP and unified communications study reveals challenges>>

    VoIP and unified communications prompt new technologies and threats>>

    Leicester College develops e-strategy around unified communications>>

    Microsoft unveils new SME server platforms>>

    Microsoft pushes unified communications though software | real questions and Pass4sure dumps

    Unified communications through software or hardware manufacturers?

    That’s the choice Microsoft suggested that network managers have to make during North American events Tuesday touting its recently-launched Office Communications Server 2007.

    In Toronto, the company pulled in partners including Nortel, Bell Canada and MTS Allstream to help boost OCS’s image to reporters and industry analysts. But conspicuously absent was Cisco Systems, another partner who most observers agree will be Microsoft’s biggest competitor for enterprise customers.

    “We think we’re on the verge of the next big evolution of business communications,” said Jordan Chrysafidis, Microsoft Canada’s vice-president of business and marketing. “Typically the [office communications] solutions have been largely hardware-based,” he said. But enterprise hardware-based solutions are “very, very high cost,” he insisted.

    OCS’s software-based attempt to merge voice, messaging and conferencing through the ubiquitous Office productivity suite offers many benefits, he said.

    Among them is giving users the choice of the right communications tool – voice, e-mail, instant messaging, conferencing – to get work done without moving through several applications, he said.

    Today’s desktop phones only have limited integrated with the desktop, Chrysafidis argued. OCS integrates voice onto the desktop through Office Communicator 2007 (which includes a softphone and is available in enterprise editions of Office 2007), as well as phones made by manufacturers like Nortel.

    In an interview announcing new OCS-based servers and handsets, Ruchi Prasad, general manager of Nortel’s partnership with Microsoft, declared that “we are well ahead of their competitors [making OCS-based solutions] and in a very unique position.”

    The company announced Nortel Converged Office, which integrates its IP-PBX with OSC 2007; Nortel Multimedia Conferencing 5.0, a customer premise audio-visual solution; UC Integrated Branch, which integrates WAN routing, Ethernet switching and VoIP for extending unified communications to branches; and the LG-Nortel IP Phone 8500 series desksets that are optimized for OCS.

    Rob Helm, director of research at Directions on Microsoft, said the software giant has a lot riding on OSC, which succeeds Live Communications Server 2005. By adding voice and other capabilities, it “takes on entirely new markets.”

    “It’s Microsoft’s entry into a market for unified communications of tens of billions of dollars,” he said. Still, he said, most enterprise customers are more comfortable with hardware vendors – such as Cisco and Avaya — when it comes to communications.

    “Microsoft has a pretty tough road to follow to catch up to those vendors who have been in the field for a while.”

    Microsoft’s solution leverages a host of the company’s applications – Exchange for managing e-mail and IM, Outlook and on the desktop, which gives the company a foot in the door, said Helm. Voice and e-mail can be integrated into one list. Communicator can show a list of staff and their status (busy, offline, out of office), and, through a link with Active Directory, their position in the organization. With a click or two people can be contact and even added to a conference.

    Because many users are familiar with Office, Chrysafidis argued, learning new unified communications functions “is not that big a leap.”

    That may or may not be true. In an interview at the Toronto event, Eric Fletcher, Allstream’s senior vice-president of marketing for enterprise solutions, acknowledged that software often comes with many menus of features most users have trouble wading through. “But you’ll find the ones that work with you and they’ll be the ones you’ll use,” he said.

    Allstream is enthusiastic about Microsoft’s approach. “I think the concept of consolidating the directories so you’ve got a seamless directory, eventually getting it to work in your mobile platform, will change the way they communicate,” said Fletcher. “I see it as a journey.”

    Allstream was the integrator of an OSC-based beta project at the Ontario Association of Community Care Access Centres, a group which supports 14 government organizations that provide in-home health care services for 650,000 across the province, including the staff’s computer needs.

    “We saw this as a good way for us to be able to move from previous versions (of Microsoft products) and meet some emerging business needs with their centres, which are distributed all over the province,” said Ken Sutcliffe, the association’s IT director, said in an interview at the Microsoft Canada event.

    Among the tools his department offered association members were Microsoft’s Live Communications Server (OSC’s predecessor) and Live Meeting for collaborating in the field. However, as hosted services they were deemed not secure enough for conversations about personal and medical matters. OSC 2007 solves that by allowing organizations to do internal Web conferencing.

    Sutcliffe also likes the new ability to do multi-party voice or video conferencing. “We know there are gains there,” he said of the new system.

    However, Helm cautioned that Microsoft’s unified communications solution is not for small companies. “Even companies with strong IT departments are going to have to be wary because this technology cuts across areas that normally don’t work together tightly.”

    Most organizations will want to work with the help of an integration firm that has expertise in Microsoft products, voice and Web conferencing, he said.

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