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920-177 Nortel Contact Center Rls. 7.0(R) Administration and Scripting

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920-177 exam Dumps Source : Nortel Contact Center Rls. 7.0(R) Administration and Scripting

Test Code : 920-177
Test Name : Nortel Contact Center Rls. 7.0(R) Administration and Scripting
Vendor Name : Nortel
: 54 Real Questions

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Nortel Nortel Contact Center Rls.

Nortel Transforms client Care With New Contact core solutions for enterprises | killexams.com Real Questions and Pass4sure dumps

Nortel

TSX : NTOTC Bulletin Board : NRTLQ

Nortel

March 25, 2009 06:00 ET

enterprise tactics blend with Communications to increase income, reduce charges and increase consumer satisfaction

OTTAWA, ONTARIO--(Marketwire - March 25, 2009) - Nortel(1) (TSX:NT)(OTCBB:NRTLQ) is unleashing a bunch of latest contact middle items and functions arming cutting-edge corporations with essentially the most advanced capabilities accessible. Heading up the brand new offering is Contact center 7.0 followed via enhancements to Nortel's interactive voice response answer, the Interactive Communications Portal (ICP) and brought functionality to the company's Agile verbal exchange atmosphere (ACE) platform.

totally resilient and redundant, Contact middle 7.0 is a native SIP-based answer with tightly built-in unified communications (UC) capabilities and a whole bunch of new facets, together with integration with Microsoft workplace Communications Server (OCS) 2007. As a Microsoft Gold licensed partner, Nortel is recognized for demonstrating the highest level of competency and competencies in designing, integrating, and aiding Microsoft applied sciences.

"Nortel is doing resourceful issues within the client contact market and their strategy for making it primary to blend purposes with business strategies is right on the mark," pointed out Steve Lemak, vp of IT, excelleRx, a Nortel contact core customer and company of remedy management for the hospice market. "They be mindful what needs to be completed to help agencies like ours in the reduction of costs and pace their ability to enhanced serve their customers."

"These bulletins underscore Nortel's focus on offering advanced consumer care options that now not only simplify company manner and utility integration however also spotlight Nortel's persisted dedication to deliver innovative capabilities to their purchasers," noted Ravi Chauhan, widely wide-spread manager, Communications Enabled business solutions, Nortel.

Key aspects of Contact middle 7.0 include:

- Open Interfaces - besides the openness delivered by using SIP, Contact core 7.0 provides open software Programming Interfaces using a services Oriented architecture (SOA), which allows for integration of the contact middle into a corporation's business applications and procedures. With net carrier interfaces for queuing, computer Telephony Integration (CTI), and database integration, a company can automate workflow between entrance and back workplace applications to eliminate tedious guide approaches.

- UC in the Contact middle - With Contact core 7.0 and Microsoft OCS integration, it is convenient for shoppers to interact with a enterprise the use of a number of modes of verbal exchange. This entertaining integration provides a single, unified agent laptop interface for inbound/outbound voice, e-mail, internet chat, and speedy messaging. for instance, Contact core 7.0 can intelligently route customer contacts to available brokers using SIP-based mostly presence. brokers can also use presence to right away verify which of their consultants is accessible to support with a customer request, enabling first contact resolution.

- Predictive Outbound Dialing - usually provided as a separate utility, Nortel has wholly integrated this know-how within Contact middle 7.0 to improve the effectivity of agents by way of enabling the device to intelligently predict when an agent will develop into purchasable and region an outbound name to coincide with their availability. And, because it is integrated with Contact core 7.0, reporting and management are seamless.

- carrier advent ambiance (SCE) - Contact center 7.0 also elements a graphical 'drag and drop' tool that takes the work out of contact center and self-service workflow creation. With SCE, the workflow orchestration between diverse applications is simplified the usage of open, internet services interfaces, which reduces the cost and velocity of deployment. Nortel estimates use of this tool to be 5 times quicker than usual workflow introduction strategies.

- services - Contact center 7.0 solution is complemented by using an superior set of recent features spanning all points of contact center operations. These consist of: Consulting and Design; development and Customization; Implementation and Integration; control and renovation; and Optimization capabilities.

For extra particulars, seek advice from http://www.nortel.com/options/ccvp/collateral/nn124079.pdf

besides the Contact middle 7.0 solution, Nortel is also making advancements to its ICP offering with characteristic Pack 1. Enhancements encompass outbound detection for discerning between an individual and an answering computer; co-residence of the Nuance speech server, casting off the want for a separate server; and extension of SIP CTI interworking to aid Avaya AES.

"To call a brand new product subsequent-gen has become cliche, but Nortel has basically put its Interactive Communications Portal in a class through itself in terms of resourceful design, openness, interoperability requisites aid and ease-of-use," talked about Joe Outlaw, important contact middle analyst, Frost & Sullivan. "lengthy-time market chief Nortel demonstrates with ICP, it's committed to bringing leading solutions to the market."

Nortel also continues to pursue an open utility atmosphere including here functionality as a part of ACE release 1.2:

- extended guide of Microsoft OCS 2007 for more suitable presence capabilities (e.g. telephony presence) across heterogeneous PBX environments;

- Integration with IBM Lotus Sametime customer eight.0.1 for click to conference and more advantageous presence capabilities;

- And, capabilities for utility customization, prototyping, and custom utility construction.

"further and further agencies are discovering that having the skill to automate features and techniques, while having assorted channels of conversation accessible, can increase efficiencies, lessen operating expenses, and construct consumer loyalty," observed Joel Hackney, president, enterprise solutions, Nortel. "UC-enablement is evidently the course forward and now they have supplied a simple roadway for their valued clientele to attain this purpose."

With Nortel contact centers managing greater than 200 million calls a day, the company offers the broadest application portfolio, together with contact center, self-service, advanced speech, and workforce optimization options. It additionally adheres to an open, dealer-agnostic approach that allows for essential integration of the UC event across applications and instruments complemented by means of a wealthy functions observe that can personalize options in keeping with a customer's wonderful business wants.

About Nortel

Nortel is a recognized leader in providing communications capabilities that make the promise of company Made primary a reality for their consumers. Their next-generation applied sciences, for both service provider and commercial enterprise networks, guide multimedia and company-crucial purposes. Nortel's technologies are designed to aid dispose of ultra-modern obstacles to efficiency, pace and performance via simplifying networks and connecting people to the guidance they need, after they want it. Nortel does enterprise in additional than a hundred and fifty countries around the world. For extra tips, talk over with Nortel on the web at www.nortel.com. For the newest Nortel news, consult with www.nortel.com/news.

certain statements during this press release may additionally comprise words akin to "may", "expects", "might also", "anticipates", "believes", "intends", "estimates", "ambitions", "envisions", "seeks" and different identical language and are considered forward-looking statements or tips beneath relevant securities law. These statements are in accordance with Nortel's current expectations, estimates, forecasts and projections in regards to the working environment, economies and markets during which Nortel operates. These statements are discipline to crucial assumptions, dangers and uncertainties, which can be tricky to predict and the exact result can be materially distinctive from these reflected in forward-looking statements. For additional information with appreciate to definite of these and different elements, see Nortel's Annual report on Form10-okay, Quarterly reviews on kind 10-Q and other securities filings with the SEC. unless in any other case required by means of applicable securities laws, Nortel disclaims any intention or obligation to replace or revise any ahead-looking statements, even if as a result of new assistance, future events or in any other case.

(1)Nortel, the Nortel emblem and the Globemark are logos of Nortel Networks.

Use of the terms "accomplice" and "partnership" does not indicate a criminal partnership between Nortel and some other birthday celebration.


VoIP certification tracks - Nortel's assist certifications | killexams.com Real Questions and Pass4sure dumps

As outlined in a old tip, groups are enforcing IP telephony extra often on their statistics infrastructures. The extended deployment has created a necessity for licensed IP telephony engineers to supply confirmed, finest-of-breed know-how.

The IP telephony certifications Nortel at the moment presents are divided into four classes: aid expert, Design specialist, assist expert, and Design expert. This tip discusses the Nortel guide music.

assist specialist

The assist expert certifications are supposed to display a person's means to implement, operate, and troubleshoot a Nortel Networks IP Telephony solution. The help specialist certification reflects a candidate with three to 6 months of journey that may address events technical issues of a common Nortel IP Telephony answer.

NNCSS - VoIP Succession BCM 3.0

This certification assessments the potential to enforce, operate, and troubleshoot the company Communications supervisor three.0. This certification covers hardware, start-up, facts and voice networking, purposes, and troubleshooting the BCM. To move the certification, two assessments ought to be correctly accomplished: technology specifications and Protocols for IP Telephony options, and Succession BCM three.0. The know-how requisites and Protocols for IP Telephony solutions exam is an overview of convergence applied sciences.

NNCSS - CallPilot Rls. 2.0

This certification assessments the potential to implement, function, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and safety of a single web page CallPilot equipment. To pass the certification, two assessments need to be successfully completed: Meridian Database and CallPilot 2.0.

NNCSS - Symposium name center Server or Symposium name middle Server setting up and renovation

These two certifications test the skill to put in force, function, and troubleshoot the Symposium call center Server. both certifications cover hardware, software installing, administration, and protection of Symposium call middle Server four.2, Symposium web customer four.0, and Symposium express three.0. however, the Symposium call core Server certification also checks the architecture, custom configuration and integration of the server. To circulate either of these certifications, one exam need to be correctly achieved: Symposium call center or Symposium call core installation and protection, respectively.

NNCSS - Symposium name center TAPI/Agent or call core TAPI/Agent installing and upkeep

These two certifications check the means to implement, function, and troubleshoot the Symposium call core TAPI/Agent. each certifications cover hardware, utility installing, administration, and preservation of Symposium TAPI 2.3 and Symposium Agent 2.three. besides the fact that children, the Symposium call center TAPI/Agent certification also assessments the structure, integration, and customized configuration of the TAPI/Agent. To move both of these certifications, one exam must be successfully achieved: Symposium name core TAPI/Agent or Symposium name core TAPI/Agent Inst/main, respectively.

NNCSS - Symposium categorical call core or Symposium express name center installing and renovation

These certifications examine the capacity to put into effect, operate, and troubleshoot the Symposium express call core. each certifications cover hardware, application installation, administration, and maintenance of Symposium specific name center 4.2. besides the fact that children, the Symposium express call center certification also exams the structure and integration of the call middle. To pass both of the certifications, one exam ought to be successfully achieved: Symposium express name middle or Symposium categorical call center Inst and Maint respectively.

NNCSS - VoIP Multimedia verbal exchange Server (MCS) 5100 2.0

This certification checks the ability to put into effect, function, and troubleshoot the VoIP Multimedia conversation Server (MCS) 5100 2.0. This certification covers installing of the hardware and software, configuration, preservation, and administration of the Multimedia communique Server (MCS) 5100 2.0. To pass the certification, two assessments need to be efficiently completed: technology necessities and Protocols for IP Telephony solutions, and VoIP Multimedia verbal exchange Server (MCS) 5100 2.0. The technology requisites and Protocols for IP Telephony solutions examination is a top level view of convergence technologies.

NNCSS - VoIP Succession one thousand/1000M Rls. 3.0 DB Administrator

This certification tests the ability to keep and troubleshoot the VoIP Succession a thousand/1000M Rls. three.0 DB Administrator. This certification covers the architecture, configuration, protection, and administration of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0 the use of fundamental Alternate Route option (BARS) and network Alternate Route preference (NARS). To flow the certification, two checks ought to be successfully achieved: expertise necessities and Protocols for IP Telephony options, and Succession a thousand/1000M Rls. three.0 DB Administrator.

NNCSS - VoIP Succession 1000/1000M Rls. 3.0 installation and protection

This certification tests the means to set up, configure, and preserve the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the setting up, structure, configuration, renovation, and administration of the Meridian 1, Succession 1000 Rls. three.0, and Succession 1000M Rls. three.0, internet Telephones i2xxx, and Optivity Telephony manager (OTM) 2.1. To pass the certification, three checks have to be efficiently achieved: technology requisites and Protocols for IP Telephony solutions, and Succession 1000/1000M Rls. three.0 for Technicians, and Succession one thousand/1000M Rls. three.0.

aid professional

The support knowledgeable certifications construct on the expert's capabilities by way of demonstrating their skill to put in force, function, and troubleshoot an superior Nortel Networks IP Telephony answer. The support skilled certifications mirror a candidate with six to 12 months of hands-on journey with the means to steer or aid intermediate-level personnel to retain complex Nortel IP Telephony solutions.

NNCSE - CallPilot 2.0 Unified Messaging solutions

This certification exams the ability to implement, operate, troubleshoot and optimize the VoIP CallPilot Unified Messaging solution 2.0. This certification covers the installation, administration, interoperability, security, improve strategies and have utilization for a multi site CallPilot gadget. To circulate the certification, the candidate have to first achieve their NNCSS - CallPilot Rls. 2.0. as a result, the CallPilot 2.0 Unified Messaging options should be successfully accomplished to reap this certification.

NNCSE - Contact center

This certification assessments the potential to implement, operate, troubleshoot and optimize the Contact middle products. This certification covers the candidate's capabilities on the Symposium call center Server (SCCS)/Symposium categorical name middle/Symposium web customer, Symposium TAPI carrier company (TAPI SP), Symposium Agent, and the Symposium net middle Portal. To move the certification, the candidate ought to first achieve their NNCSS - Symposium call middle Server and the NNCSS - Symposium call middle TAPI/Agent certification. as a result, the Contact middle examination must be correctly completed to obtain this certification.

NNCSE - IP Convergence Succession 1000/1000M Rls. 3.0

This certification exams the ability to deploy, configure, keep, and optimize the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the configuration, succession branch office (BO), far off office, operation, and Meridian 1 to Succession 1000M three.0 migration processes for the Succession one thousand/1000M Rls. three.0, cyber web Telephones i2xxx, far flung workplace 91xx, and Optivity Telephony manager (OTM) 2.1. To pass the certification, the candidate have to first gain their NNCSS - VoIP Succession CSE 1000 Rls. 2.0 or the VoIP Succession one thousand/1000M Rls. 3.0 installation & preservation certification. in consequence, an additional greater complex version of the Succession 1000/1000M Rls. three.0 exam ought to be effectively completed to attain this certification.

within the IT industry, certifications are a way to validate an individual's expertise inside a detailed enviornment. The above Nortel IP Telephony certifications are one of the crucial tools that can reveal the capabilities of an IP Telephony aid expert. These certifications couldn't substitute years of business experience, but they do give the basis to assist and manage Nortel Voice over IP options.

The next tip will discuss Nortel's Design IP Telephony certification tune.

Richard Parsons (CCIE#5719) is a supervisor of expert capabilities for Callisma Inc., a unconditionally owned subsidiary of SBC. He has built a fantastic foundation in networking ideas, superior troubleshooting, and monitoring in areas akin to optical, ATM, VoIP, routed, routing, and storage infrastructures. prosperous resides in Atlanta GA, and is a graduate of Clemson university. His heritage includes senior and important consulting positions at international community features, Lucent, and Callisma.


Nortel: Nortel, Microsoft ingenious Communications Alliance positive factors Momentum with New business choices, customer Wins | killexams.com Real Questions and Pass4sure dumps

TMCNet: Nortel: Nortel, Microsoft Innovative Communications Alliance Gains Momentum with New Commercial Offerings, Customer Wins

TORONTO, Jul 15, 2009 (M2 PRESSWIRE by the use of COMTEX) -- 5 new business choices for the Nortel* [OTC: NRTLQ] and Microsoft inventive Communications Alliance (ICA) had been introduced at the Microsoft international companion conference. the new solution applications are tailor-made to the particular wants of firms to convey the simplicity and superior pace of operations enabled with the aid of unified communications. the brand new applied sciences enable groups to realize enormous productivity positive aspects and operational efficiencies that deliver a competitive area.Nortel has experienced significant success deploying Microsoft telephony solutions for international corporations as a part of the Microsoft voice pilot software. the new commercial presents show the continued innovation, funding and dedication to the ICA relationship.

"Transitioning to a unified communications ambiance doesn't should be complicated, and these new ICA options are designed to supply a simple, budget friendly means for groups to make that transition," said Craig Schuman, director of enterprise building and approach for the unified communications group at Microsoft. "Nortel's dedication to providing unified communications solutions that integrate with ease with Microsoft office Communications Server and Microsoft change Server has been a key ingredient within the success of the resourceful Communications Alliance." "Unified communications take enterprise operations to a brand new realm," spoke of Joel Hackney , president, enterprise options, Nortel. "CXOs are realizing a new approach - one that goes past enterprise continuity and extends into realm of enterprise chance. ICA options carry the capabilities that allow this fundamental shift. businesses can not stand still in this environment, and want every capabilities available. Nortel and Microsoft are supplying the ability to understand that potential straight away, holistically and economically. Being the top Microsoft companion is of key magnitude to supplying these capabilities to their customers - and they look forward to nurturing the connection in the years ahead." New solution Bundles provide UC basis The 5 new industrial offerings for the creative Communications Alliance are designed to accelerate deployment and simplify the transition to unified communications. The built-in programs lower the barrier to entry, simplify their buy and deployment, and provide a value-advantageous means to evaluate the know-how to prove their value within the client's networking ambiance. New answer bundles include: - SIP Contact middle 7.0 + Microsoft office Communications Server: The Contact core 7.0 free up brings unified communications into the contact core through its integration of OCS2007 presence skill, providing the ability to automatically contact the applicable field remember professional resulting in larger first name decision prices.

- net capabilities: focused at companies with a hundred-500 users, this answer contains UC capabilities that permit seamless user adventure with presence and click-to-name into different business purposes and tactics.

- business Lighthouse: This providing provides a cost-positive choice for the massive enterprise to take abilities of the superior productiveness that unified communications offers. The offer contains deployment functions to enable UC integration, including workplace Communications Server Voice and Conferencing and Microsoft exchange Voicemail for deployments of improved than 2,000 users.

- enterprise Mini Lighthouse: This providing gives a cost-helpful option for the small enterprise to take advantage of the more suitable productiveness that unified communications gives. The present includes deployment services to permit UC integration, workplace Communications Server Voice and Conferencing and Microsoft change Voicemail for deployments beginning at 250 users.

- UC Conferencing: for extremely giant-scale conferencing capabilities, this kit gives a price-valuable option for companies to take talents of the superior productiveness that unified communications offers via Microsoft workplace Communications Server 2007 unlock 2. The offer contains consulting and the crucial deployment capabilities to permit the workplace Communications Server conferencing capacity for not less than 500 clients.

New consumers power Momentum in addition to the 1,300 ICA consumer wins over the three 12 months agreement between the groups, Movares and SQLSoft+ are essentially the most fresh consumers to recognise the benefits of deploying ICA options.

"We assume a fast ROI on this deployment," spoke of Steve Brugger, president, SQLSoft+. "we are realizing mark downs of 30 p.c every month on reduced mobilephone and facts fees by myself. Their distant places employees dwell linked transparently and have all however eradicated their cell phone expenses when contacting their US workplace. since they had already deployed ECALS on the client machines, their customer hardware fees have been confined to cost-effective USB handsets, that have been one-third the rate of most IP phones. Being in a position to run their historical and new cell systems in parallel during deployment made for a very fast practising and adoption cycle in addition to a smooth cutover. The conferencing facets have also reduced their costs." SQLSoft+ chosen Nortel professional services to support put into effect the answer. Nortel is a Gold certified systems integrator for Microsoft UC options.

Peter Dubbelman, senior IT advisor, Movares, an engineering consultancy company based within the Netherlands mentioned, "We chose Nortel on account of their collaboration with Microsoft, as this offered a low possibility and seamless integration for Unified Communications with their present Microsoft ambiance. Their purpose turned into to permit working any place each time, the usage of built-in voice and records functions on each computer systems and smartphones. After the pilot, 96 p.c of their employees would now not want to go lower back to their old device, and scaling as much as the complete enterprise yielded lots of compliments for their ICT department." "Nortel continues to be a stalwart Microsoft partner and is dedicated to the success of ICA as a way to assisting their valued clientele clear up their business complications," observed Susan King, chief, ingenious Communications Alliance, Nortel. "we have sharpened their execution with a focus on offering essential application and services to increase Microsoft's unified communications offering. These new capabilities are assisting their valued clientele streamline and truncate their operations with the aid of extending their unified communications capabilities deeper within their company's enterprise functions and techniques." About Nortel Nortel promises communications capabilities that make the promise of business Made simple a reality for their purchasers. Their subsequent-era technologies, for both service company and commercial enterprise networks, support multimedia and company-essential applications. Nortel's applied sciences are designed to assist get rid of latest boundaries to efficiency, pace and performance by using simplifying networks and connecting americans to the suggestions they need, once they want it. For extra advice, discuss with Nortel on the internet at www.nortel.com . For the newest Nortel information, visit www.nortel.com/information .

definite statements in this press unlock may also contain phrases such as "could", "expects", "may additionally", "anticipates", "believes", "intends", "estimates", "aims", "envisions", "seeks" and other an identical language and are considered forward-searching statements or suggestions beneath applicable securities legislations. These statements are in keeping with Nortel's present expectations, estimates, forecasts and projections concerning the working environment, economies and markets in which Nortel operates. These statements are discipline to crucial assumptions, dangers and uncertainties, that are complicated to foretell and the specific outcome may be materially distinctive from these reflected in forward-looking statements. For more information with recognize to certain of those and other components, see Nortel's Annual report on Form10-k, Quarterly reviews on kind 10-Q and different securities filings with the SEC. until otherwise required via relevant securities legal guidelines, Nortel disclaims any intention or obligation to replace or revise any forward-looking statements, no matter if as a result of new information, future events or in any other case.

*Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

Use of the phrases "companion" and "partnership" does not suggest a felony partnership between Nortel and any other birthday celebration.

CONTACT: Pat Cooper Tel: +1 425 450 7523 e-mail: pat.cooper@nortel.com Greta Brown Tel: +44 (0)1628 432968 email: gretab@nortel.com ((M2 Communications disclaims all legal responsibility for assistance offered inside M2 PressWIRE. statistics provided via named birthday party/events. additional suggestions on M2 PressWIRE can be received at http://www.presswire.net on the world wide internet. Inquiries to info@m2.com.

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Nortel Contact Center Rls. 7.0(R) Administration and Scripting

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VoIP certification tracks - Nortel's support certifications | killexams.com real questions and Pass4sure dumps

As mentioned in a previous tip, companies are implementing IP telephony more frequently on their data infrastructures. The increased deployment has created a need for certified IP telephony engineers to provide proven, best-of-breed technology.

The IP telephony certifications Nortel currently offers are divided into four categories: Support Specialist, Design Specialist, Support Expert, and Design Expert. This tip discusses the Nortel Support track.

Support Specialist

The Support Specialist certifications are intended to demonstrate an individual's ability to implement, operate, and troubleshoot a Nortel Networks IP Telephony solution. The Support Specialist certification reflects a candidate with three to six months of experience that can handle routine technical issues of a standard Nortel IP Telephony Solution.

NNCSS - VoIP Succession BCM 3.0

This certification tests the capability to implement, operate, and troubleshoot the Business Communications Manager 3.0. This certification covers hardware, start-up, data and voice networking, applications, and troubleshooting the BCM. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession BCM 3.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.

NNCSS - CallPilot Rls. 2.0

This certification tests the ability to implement, operate, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and security of a single site CallPilot system. To pass the certification, two exams must be successfully completed: Meridian Database and CallPilot 2.0.

NNCSS - Symposium Call Center Server or Symposium Call Center Server Installation and Maintenance

These two certifications test the ability to implement, operate, and troubleshoot the Symposium Call Center Server. Both certifications cover hardware, software installation, administration, and maintenance of Symposium Call Center Server 4.2, Symposium Web Client 4.0, and Symposium Express 3.0. However, the Symposium Call Center Server certification also tests the architecture, custom configuration and integration of the server. To pass either of these certifications, one exam must be successfully completed: Symposium Call Center or Symposium Call Center Installation and Maintenance, respectively.

NNCSS - Symposium Call Center TAPI/Agent or Call Center TAPI/Agent Installation and Maintenance

These two certifications test the ability to implement, operate, and troubleshoot the Symposium Call Center TAPI/Agent. Both certifications cover hardware, software installation, administration, and maintenance of Symposium TAPI 2.3 and Symposium Agent 2.3. However, the Symposium Call Center TAPI/Agent certification also tests the architecture, integration, and custom configuration of the TAPI/Agent. To pass either of these certifications, one exam must be successfully completed: Symposium Call Center TAPI/Agent or Symposium Call Center TAPI/Agent Inst/Main, respectively.

NNCSS - Symposium Express Call Center or Symposium Express Call Center Installation and Maintenance

These certifications test the ability to implement, operate, and troubleshoot the Symposium Express Call Center. Both certifications cover hardware, software installation, administration, and maintenance of Symposium Express Call Center 4.2. However, the Symposium Express Call Center certification also tests the architecture and integration of the call center. To pass either of the certifications, one exam must be successfully completed: Symposium Express Call Center or Symposium Express Call Center Inst and Maint respectively.

NNCSS - VoIP Multimedia Communication Server (MCS) 5100 2.0

This certification tests the ability to implement, operate, and troubleshoot the VoIP Multimedia Communication Server (MCS) 5100 2.0. This certification covers installation of the hardware and software, configuration, maintenance, and management of the Multimedia Communication Server (MCS) 5100 2.0. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and VoIP Multimedia Communication Server (MCS) 5100 2.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.

NNCSS - VoIP Succession 1000/1000M Rls. 3.0 DB Administrator

This certification tests the ability to maintain and troubleshoot the VoIP Succession 1000/1000M Rls. 3.0 DB Administrator. This certification covers the architecture, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0 using Basic Alternate Route Selection (BARS) and Network Alternate Route Selection (NARS). To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession 1000/1000M Rls. 3.0 DB Administrator.

NNCSS - VoIP Succession 1000/1000M Rls. 3.0 Installation and Maintenance

This certification tests the ability to install, configure, and maintain the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the installation, architecture, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0, Internet Telephones i2xxx, and Optivity Telephony Manager (OTM) 2.1. To pass the certification, three exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession 1000/1000M Rls. 3.0 for Technicians, and Succession 1000/1000M Rls. 3.0.

Support Expert

The Support Expert certifications build on the specialist's abilities by demonstrating their skill to implement, operate, and troubleshoot an advanced Nortel Networks IP Telephony solution. The Support Expert certifications reflect a candidate with six to twelve months of hands-on experience with the ability to lead or assist intermediate-level personnel to maintain complex Nortel IP Telephony solutions.

NNCSE - CallPilot 2.0 Unified Messaging Solutions

This certification tests the ability to implement, operate, troubleshoot and optimize the VoIP CallPilot Unified Messaging Solution 2.0. This certification covers the installation, administration, interoperability, security, upgrade procedures and feature usage for a multi site CallPilot system. To pass the certification, the candidate must first obtain their NNCSS - CallPilot Rls. 2.0. Subsequently, the CallPilot 2.0 Unified Messaging Solutions must be successfully completed to obtain this certification.

NNCSE - Contact Center

This certification tests the ability to implement, operate, troubleshoot and optimize the Contact Center Products. This certification covers the candidate's capabilities on the Symposium Call Center Server (SCCS)/Symposium Express Call Center/Symposium Web Client, Symposium TAPI Service Provider (TAPI SP), Symposium Agent, and the Symposium Web Center Portal. To pass the certification, the candidate must first obtain their NNCSS - Symposium Call Center Server and the NNCSS - Symposium Call Center TAPI/Agent certification. Subsequently, the Contact Center Exam must be successfully completed to obtain this certification.

NNCSE - IP Convergence Succession 1000/1000M Rls. 3.0

This certification tests the ability to install, configure, maintain, and optimize the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the configuration, succession branch office (BO), remote office, operation, and Meridian 1 to Succession 1000M 3.0 migration procedures for the Succession 1000/1000M Rls. 3.0, Internet Telephones i2xxx, Remote Office 91xx, and Optivity Telephony Manager (OTM) 2.1. To pass the certification, the candidate must first obtain their NNCSS - VoIP Succession CSE 1000 Rls. 2.0 or the VoIP Succession 1000/1000M Rls. 3.0 Installation & Maintenance certification. Subsequently, another more difficult version of the Succession 1000/1000M Rls. 3.0 Exam must be successfully completed to obtain this certification.

In the IT industry, certifications are a means to validate an individual's expertise within a specified area. The above Nortel IP Telephony certifications are some of the tools that can demonstrate the capabilities of an IP Telephony support professional. These certifications could not replace years of industry experience, but they do provide the foundation to support and manage Nortel Voice over IP solutions.

The next tip will discuss Nortel's Design IP Telephony certification track.

Richard Parsons (CCIE#5719) is a Manager of Professional Services for Callisma Inc., a wholly owned subsidiary of SBC. He has built a solid foundation in networking concepts, advanced troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. Rich resides in Atlanta GA, and is a graduate of Clemson University. His background includes senior and principal consulting positions at International Network Services, Lucent, and Callisma.


Telecom Argentina S.A. announces consolidated results for the annual period ('FY17') and fourth quarter for fiscal year 2017 ('4Q17') | killexams.com real questions and Pass4sure dumps

BUENOS AIRES, Argentina, March 7, 2018 /PRNewswire/ --

  • Consolidated Revenues amounted to P$65,186 million (+22.4% vs. FY16); Service Revenues reached P$56,971 million (+25.6% vs. FY16); Fixed Voice Services and Internet Services +41.5% and +28.7% vs. FY16, respectively; and Mobile Services in Argentina +22.2% vs. FY16.
  • Mobile subscribers in Argentina: 19.0 million in FY17.
  • Mobile Internet in Argentina +57.4% vs. FY16; 49.7% of Service Revenues.
  • Mobile ARPU in Argentina increased to P$142.3 per month in FY17 (+26.8% vs. FY16).
  • ADSL ARPU raised to P$359.6 per month in FY17 (+32.7% vs. FY16); monthly churn reached 1.4% in FY17.
  • Consolidated Operating costs -including D&A and disposals and impairment of PP&E- totaled P$53,207 million (+17.0% vs. FY16).
  • Operating Income before Depreciation and Amortization ('EBITDA') reached P$19,356 million (+34.2% vs. FY16), 29.7% of consolidated revenues.
  • Net Income amounted to P$7,724 million (+92.9% vs. FY16). Net Income attributable to Telecom Argentina amounted to P$7,630 million (+91.9% vs. FY16), influenced by the growth in EBITDA and better financial results.
  • Capex reached P$11,143 million in FY17, equivalent to 17.1% of Consolidated Revenues.
  • Net Financial Debt Position: P$3,260 million, an improvement of P$2,632 million vs. FY16, mostly due to an increase in operating cash flow.
  •  

     (in million P$, except where noted)

    As of December, 31

    2017

    2016

    Δ $

    Δ %

    Consolidated Revenues

    65,186

    53,240

    11,946

    22.4%

                Mobile Services

    44,726

    38,226

    6,500

    17.0%

                Fixed Services

    20,460

    15,014

    5,446

    36.3%

    Operating Income before D&A  

    19,356

    14,424

    4,932

    34.2%

    Operating Income

    12,112

    7,843

    4,269

    54.4%

    Net Income attributable to Telecom Argentina

    7,630

    3,975

    3,655

    91.9%

    Shareholders' equity attributable to Telecom Argentina  

    23,086

    19,336

    3,750

    19.4%

    Net Financial Position - (Debt) / Cash

    (3,260)

    (5,892)

    2,632

    -44.7%

    CAPEX (excluding spectrum)

    11,143

    11,386

    (243)

    -2.1%

    Fixed lines in service (in thousand lines)

    3,795

    3,920

    (125)

    -3.2%

    Mobile customers (in thousand)

    21,430

    22,052

    (622)

    -2.8%

                Personal (Argentina)

    18,980

    19,514

    (534)

    -2.7%

                Núcleo (Paraguay) -including Wimax customers-

    2,450

    2,538

    (88)

    -3.5%

    Broadband accesses (in thousand)

    1,744

    1,738

    6

    0.3%

    Average Billing per user (ARBU) Fixed Telephony / voice  (in P$)

    152.3

    97.9

    54.4

    55.5%

    Average Revenue per user (ARPU) Mobile Services in Arg. (in P$)

    142.3

    112.3

    30.0

    26.8%

    Average Revenue per user (ARPU) ADSL (in P$)

    359.6

    270.9

    88.7

    32.7%

    Telecom Argentina S.A. ('Telecom Argentina') - (NYSE: TEO; BASE: TECO2), one of Argentina's leading telecommunications companies, announced today a Net Income of P$7,724 million for the annual period ended December 31, 2017, or +92.9% when compared to FY16. Net income attributable to Telecom Argentina amounted to P$7,630 million (+P$3,655 million or +91.9% vs. FY16).

    During FY17, Consolidated Revenues increased by 22.4% to P$65,186 million (+P$11,946 million vs. FY16), mainly driven by Fixed Voice Services, Fixed Internet Services and Mobile Services in Argentina. Moreover, Operating Income reached P$12,112 million (+P$4,269 million or +54.4% vs. FY16).

    Consolidated Operating Revenues

    Mobile Services

    As of December 31, 2017, mobile clients amounted to 21.4 million.

    Third Parties Revenues amounted to P$44,726 million (+17.0% vs. FY16), of which the services revenues represented P$37,174 million (+22.2% vs. FY16). The commercial strategy was focused on the innovation, which promotes the consumption of mobile internet services through an updated offer of plans suitable for all market segments. 

    Personal in Argentina

    As of December 31, 2017, Personal reached 19.0 million subscribers in Argentina, where postpaid clients represented 35% of the subscriber base.

    In FY17, Third Parties Revenues reached P$41,797 million (+P$6,197 million or +17.4% vs. FY16) while Service Revenues (excluding equipment sales) amounted to P$34,289 million (+22.2% vs. FY16), with 49.7% corresponding to mobile internet revenues (vs. 38.6% as in FY16), as Mobile Internet Revenues amounted to P$17,048 million (+57.4% vs. FY16). Revenues from Outbound Mobile Services reached P$29,980 million (+20.6% vs. FY16), mainly due to price increases in postpaid client segments and, to a lesser extent, due to the increases in the amount of online recharges of prepaid subscribers. Meanwhile, Revenues from Inbound Mobile Services amounted to P$2,710 million (+58.4% vs. FY16), increase that was mainly generated by price increases in CPP and TLRD. In addition, equipment sales decreased by 1.2% vs. FY16, reaching P$7,446 million, equivalent to 17.8% of total revenues.

    The average monthly revenue per user ('ARPU') amounted to $142.3 during FY17 (+26.8% vs. FY16).

    Commercial Initiatives

    Following the changes in customer consumption and working towards proposals focused on higher availability of data, Personal developed 'Gigas compartidos', the first offer of plans in the Argentine market which allows the sharing of data included in the plan between different mobile lines. Likewise, the proposal of free Whatsapp usage for customers who recharge credit continued, becoming a benchmark for the industry.

    At the same time, the promotion of the update of their clients' devices with discounts and special financing continued, with a strong focus on e-commerce marketing. In this framework, Personal participated in the Cyber Monday 2017 where customers could access to 4G devices with discounts of up to 50% and 18 installments without interest.

    As part of the actions associated with the brand positioning within the youth segment, Personal and Huawei presented the 12th edition of 'Personal Fest 2017', where over 50,000 people enjoyed during two days music and outdoor entertainment, while more than 1.2 million followed it via streaming.

    Personal in Paraguay ('Núcleo')  

    As of December 31, 2017, Núcleo's subscriber base reached around 2.5 million clients. Prepaid and postpaid customers represented 83% and 17%, respectively.

    Núcleo generated revenues from Third Parties equivalent to P$2,991 million during FY17 (+13.2% vs. FY16). Internet revenues amounted to P$1.294 million (+32.3% vs. FY16) representing 44.9% of FY17 service revenues (vs. 41.1% in FY16).

    Fixed Services (Voice, Internet and Data)

    During FY17, Revenues generated by Fixed Services reached P$19.797 million, +32.7% vs. FY16; with Voice revenues increasing by +41.5% vs. FY16, mainly due to price increases in monthly fees. Meanwhile, Internet revenues grew by +28.7% vs. FY16 and Data Revenues were up by +22.5%.

    Voice

    Total Voice revenues reached P$8,505 million in FY17 (+41.5% vs. FY16). This increase was mainly explained by monthly fee price increases that came into effect for both corporate and residential fixed line customers, and additionally due to the bundled offer of packs that include voice and internet services ('Arnet + Voz'), that aim to achieve higher levels of customer loyalty and churn reduction.

    As a result, the average monthly revenue billed per user ('ARBU') reached P$152.3 in FY17, +55.5% vs. FY16.

    Internet

    As of December 31, 2017, Telecom Argentina reached more than 1.7 million ADSL accesses. These connections represented 46.0% of Telecom's fixed lines in service. Additionally, ADSL ARPU reached P$359.6 per month in FY17, +32.7% when compared to FY16, while the average monthly churn rate for the period reached 1.4% in FY17 vs. 1.7% in FY16. Clients with service of 15Mb or higher currently represent 20% of the total customer base as of FY17

    Data

    Data revenues (services mainly offered to Corporate customers, SMEs, Government and to other operators) amounted to P$3,577 million (+P$658 million or +22.5% vs. FY16), generated in a context that evidence the strong position of Telecom as an integrated ICT provider. This increase was mainly driven by FX rate variations that affected those contracts that were adjusted by the $/U$S exchange rate and due to the increase in the number of clients.

    Telecom continues to evolve its portfolio of security services with the PenTest service, a tool that seeks to assess the security level of a company's computer systems, identifying vulnerabilities in its network infrastructure in the front of growing companies' concerns to safeguard critical information for their businesses.

    Moreover, as part of its connectivity strategy for corporate clients, it was developed 'Integra 4G', a solution that provides Internet access using the resources of the 4G/LTE Personal mobile network, that can be used in a transitory mode (access that allows a temporary connection to Internet to be used in cases of extended provision times) as well as back up (allows providing an Internet access to support the main service).

    Consolidated Operating Costs

    Consolidated Operating Costs totaled P$53,207 million in FY17, an increase of P$7,727 million, or +17.0% vs. FY16 (including 'Disposals and impairment of PP&E' that resulted in a loss of P$316 million in FY17 vs. a loss of P$383 million in FY16). Continuing with the trend observed during the lasts quarters, this overall increase is below inflation levels and moreover Revenue growth, which allowed a significant increase in the Company's EBITDA and to improve its margin. This was a result of a higher level of efficiency in the cost structure. Higher costs are mainly associated to the effect of higher revenues, a highly competitive environment in the mobile and Internet businesses, the impact of higher direct and indirect labor costs generated by the operations in Argentina, the increase in fees for services related to price adjustments in supplier contracts, increases in taxes and in provisions. These increases were partially offset by lower VAS (Value Added Services) costs, commissions, and bad debt expenses, among others.

    The cost breakdown is as follows:

    - Employee benefit expenses and severance payments totaled P$12,718 million (+29.8% vs. FY16), mainly impacted by increases in salaries to unionized and non‐unionized employees together with the associated social security contributions. In addition, severance indemnities and termination benefits experienced a rise of +P$423 million or +81% vs. FY16. Finally, total employees at the end of FY17 amounted to 15,396.

    - Interconnection costs and other telecommunication charges (including TLRD, Roaming, Interconnection, international settlement charges and lease of circuits) amounted to P$3,148 million, +23.3% vs. FY16. This increase resulted mainly from higher costs related to TLRD due to price increases, partially offset by lower roaming costs.

    - Fees for services, maintenance, materials and supplies amounted to P$6,600 million (+31.8% vs. FY16), mainly due to greater expenses in fixed telephony and broadband connections and to higher costs in software maintenance in the fixed segment and systems' licenses in the mobile segment. There were also increases in costs associated with fees for services, mainly related to call centers and higher costs recognized to suppliers in both mobile and fixed segments.

    - Taxes and fees with regulatory authorities reached P$6,107 million (+19.2% vs. FY16), impacted mainly due to the increase in fixed and mobile services revenues, and therefore the increase in turnover tax, as well as higher bank debit and credit taxes related to collection flows and payments to suppliers, partially offset by lower fees with the regulatory authorities.

    - Commissions (Commissions paid to agents, prepaid card commissions and others) totaled P$3,631 million (-5.7% vs. FY16). The decrease in commissions (before SAC capitalization, P$4,617 million in FY17 vs. P$5,252 million in FY16) is mainly due to a reduction in commissions paid to commercial channels, thanks to a more efficient new agent compensation model, and a reduction in collection commissions, CPP and other fees. Agent commissions capitalized as SAC amounted to P$986 million (-29.7% vs. FY16), being this reduction related to a lower level of additions.

    - Cost of handsets sold totaled P$6,684 million (+8.0% vs. FY16), this increase was mainly due to greater equipment sales in the fixed segment as a consequence of the implementation of certain projects, and in the mobile segment due to higher costs per device partially offset by a reduction in the quantity of handsets sold, given the modification in strategy where the effort was centered more in the change of devices in order to achieve higher mobile plans upselling and less on capture operations. Deferred costs as SAC amounted to P$80 million (-38.5% vs. FY16). Lower deferred costs were related to the referred lower quantities of equipment sold during FY17.

    - Advertising amounted to P$1,218 million (+39.4% vs. FY16), due to new advertising campaigns launched by the Company during 2017, and in particular due to higher advertisement in media.

    - Depreciation and Amortization reached P$6,928 million (+11.8% vs. FY16). PP&E depreciation amounted to P$5,039 million (+15.6% vs. FY16) resulting from the incorporation of assets related to the investment plan that the Company has been executing; the amortization of SAC and service connection costs that totaled P$1,524 million (+3.4% vs. FY16); the amortization of 3G/4G licenses that amounted to P$325 million (-3.8% vs. FY16), due to the extension in the duration of the licenses, and the amortization of other intangible assets that reached P$40 million (+42.9% vs. FY16).

    - Other Costs totaled P$6,173 million (+4.9% vs. FY16), of which Provisions expenses reached P$590 million (+215.5% vs. FY16), increasing mostly due to higher labor claims followed by civil and commercial claims during FY17, as well as other operating costs that totaled P$3,280 million, growing by 26.6% vs. FY16 mainly due to the effect of price increases in transactions with suppliers in Argentina and the increase in prices of property and site leases, principally due to additions and contract renegotiations. These increases were partially offset by a decrease on VAS costs that totaled P$874 million (-41.7% vs. FY16), due to a redesign in the offer of these services.

    Consolidated Financial Results

    Net Financial Results totaled a loss of P$486 million, which represented an improvement of P$1,758 million vs. FY16. This was mainly explained by lower losses from net interests of P$529 million in FY17 (+P$954 million vs. FY16), due to lower cost from financial liabilities; and in addition, due to greater gains on mutual funds and other investments, which reached P$1.100 million (+P$752 million vs. FY16), driven by higher yields and invested amounts.

    Consolidated Net Financial Debt

    As of December 31, 2017, Net Financial Debt Position (Cash, Cash Equivalents plus Financial Investments and Financial NDF minus Loans) totaled P$3,260 million, an improvement of P$2,632 million when compared to the Net Financial Debt as of December 31, 2016, this latter due to a better Company's cash flow generation related to  the increase in EBITDA and a greater efficiency in working capital management.

    Capital Expenditures

    During FY17, the Company invested P$11,143 million (-2.1% vs. FY16). Of this amount, P$5,407 million were allocated to Fixed Services and P$5,736 million to Mobile services, focusing on projects that maximize the network capacity and on the development of products and services that contribute to address the customers needs that today demand for connectivity and data availability. In relative terms, Capex reached 17.1% of consolidated revenues.

    In terms of infrastructure, during 2017 the Company continued enhancing the evolution of services with the deployment of the Personal 4G/LTE network, together with the technological reconversion of 2G/3G networks, and the deployment of fiber optics to increase home broadband connection. The deployment of 4G reaches 1,173 locations with coverage of 85% of the population of Argentina (94% of the population of capital cities). Also, the deployment of 4G+ services continued to advance throughout the country, thanks to the solution of 4G Carrier Aggregation (use of two simultaneous frequency bands). This benefits their customers with a better service experience and speeds that reach 100 Mbps.

    In this context, the first 4G site in 2.6Ghz spectrum band was inaugurated, giving coverage to the Hilton Hotel area of Puerto Madero. The deployment of this infrastructure allows the increase of simultaneous traffic capacity of the network, allowing to provide greater connection capacity, besides improving the quality of the mobile data service.

    Relevant Matters

    Merger by absorption of Sofora Telecomunicaciones S.A., Nortel Inversora S.A. and Telecom Personal S.A. into Telecom Argentina S.A.

    On December 1, 2017 at 12:00am, Telecom Argentina absorbed the operations of Nortel Inversora S.A. ('Nortel'), Sofora Telecomunicaciones S.A. ('Sofora') and Telecom Personal S.A. ('Personal') (all together 'The Companies'), in accordance with the Preliminary Reorganization Agreement, dated March 31, 2017, and the Final Reorganization Agreement, dated November 13, 2017, pursuant to which The Companies agreed to merge Nortel, Sofora and Personal into Telecom Argentina as the surviving company (the 'Reorganization'). As a result, the Reorganization became effective.

    Additionally, in accordance with the authorization provided by the General Ordinary and Extraordinary Shareholders' Meeting of Telecom Argentina S.A. held on May 23, 2017, on December 15, 2017, 161,039,447 Class 'A' shares have been converted into an equal number of Class 'B' shares of Telecom Argentina. Moreover, pursuant to the terms of the merger by absorption of Nortel into Telecom Argentina, on December 15, 2017 it was completed the exchange of the Preferred Class 'B' book-entry Shares, with no voting rights and with a nominal value of ten Argentinian pesos ($10.-), each issued by Nortel ('Nortel Preferred B Shares'), for the corresponding book-entry, ordinary, Class 'B' Shares, with one vote per share and with a nominal value of one Argentinian peso, each issued by Telecom Argentina ('Telecom Argentina Class B Shares'). As a consequence, the holders of Nortel Preferred Shares received a total of 197,871,855 Telecom Argentina Class B Shares.

    General Ordinary Shareholders' Meeting of Telecom Argentina held on November 30, 2017 and dividend distribution

    The General Ordinary Shareholders' Meeting held on November 30, 2017 approved the delegation of powers into the Board of Directors of the Company to withdraw up to the amount of 6,940.5 million Pesos from the 'Reserve of Future Cash Dividends' and to arrange the distribution of the withdrawn funds in concept of cash dividends, in one or more installments and in the amounts and dates determined by the Board of Directors. Moreover, the Company's Board of Directors on its meeting held on December 18, 2017 and in accordance to the powers delegated to it by the aforementioned Shareholders' Meeting, decided to withdraw the amount of P$4,150,312,272 of the 'Reserve for Future Cash Dividends' and to distribute such amount as cash dividends, that were made available to Shareholders on December 29, 2017.

    Merger by Absorption between Telecom Argentina S.A. (the Surviving Company) and Cablevisión S.A. (the Absorbed Company) - ENACOM´s approval

    On December 22, 2017, Telecom Argentina S.A. was notified of Resolution No° 5,644-E/2017, by which the Ente Nacional de Comunicaciones ('ENACOM') resolved:

    1- SECTION 1.- The company CABLEVISIÓN S.A. is hereby authorized to transfer in favour of the company TELECOM ARGENTINA S. A. the Broadcasting Registry by physical and / or radioelectric link, including the permissions / frequencies necessary for the provision of the broadcasting service by subscription through radioelectric link, as well as the authorizations of areas for the provision of those services (physical and radioelectric link), which may operate in Area II, defined in accordance with the provisions of Decree No. 1,461/93 and its amendments, and in the cities of Rosario, Santa Fe province and Córdoba, in the same province, as of January 1, 2018, in accordance with the provisions of section 5 of the National Decree No. 1,340/2016, and in the rest of the areas authorized on the dates and with the modalities provided by ENACOM Resolution No. 5,641/2017 dated December 20, 2017.2-SECTION 2.- The company CABLEVISIÓN S. A. is hereby authorized to transfer the registration of the Radio-Electric Trunking Services License ('SRCE') to the company TELECOM ARGENTINA S. A.3 -SECTION 3.- The company CABLEVISIÓN S.A. is hereby authorized to transfer in favour to the company TELECOM ARGENTINA S. A the authorizations and permits for the use of frequencies and the assignments of numbering and signaling resources for the provision of the referred services that are owned by the absorbed company CABLEVISIÓN S.A., under the terms of the current legislation (Annex IV of Decree 764/2000), and of the agreement signed by the company NEXTEL COMMUNICATIONS ARGENTINA S.R.L., on April 12, 2017 (IF-2017-08818737- APN-ENACOM#MCO), according to which TELECOM ARGENTINA S.A., in its capacity as surviving company of CABLEVISIÓN S. A, must, within TWO (2) YEARS of the merger's approval by the NATIONAL COMMISSION FOR THE DEFENSE OF COMPETITION and the ENACOM or the organizations that in the future will replace them in their functions, return the radioelectric spectrum that exceeds the limit provided in Article 5º of the Resolution Nº 171-E/17 of the MINISTRY OF COMMUNICATIONS and / or the norm that replaces it in the future. To this end, the company must submit to the ENTE NACIONAL DE COMUNICACIONES, with a minimum of one year's notice before the expiration of the TWO (2) year term, a proposal for adaptation to said cap. ENACOM may accept the proposal, reject it and / or request a new presentation with the modifications it deems pertinent.4-SECTION 7.- The change of corporate control in accordance with section 33 of the General Corporate Law N°19,550  in the company TELECOM ARGENTINA S. A. is hereby authorized and will occur once the merger becomes effective and the Shareholders' Agreement dated July 7, 2017 accompanied in its presentation of September 21, 2017 enters into force, as a result of which CABLEVISIÓN HOLDING S.A. will be the controlling entity of TELECOM ARGENTINA S. A. as a surviving company of CABLEVISIÓN S. A.

    General Ordinary Shareholders' Meeting of Telecom Argentina held on December 28, 2017

    The General Ordinary Shareholders' Meeting held on December 28, 2017 approved the Medium Term Note Program ('the Program'), up to a maximum outstanding amount as of the date of issuance of each class or series of three thousand million American dollars (U$S3,000,000,000.-) or its equivalent in other currencies. Additionally, the Shareholders' Meeting approved the delegation of powers into the Board of Directors of broad powers to determine and modify the terms and conditions of the Program and the Notes that will be issued under the Program within the maximum outstanding amount authorized by this Shareholders' Meeting, as well as to establish the opportunities of issuance and re-issuance of the Notes corresponding to each series or class to issue under the Program and all its issuance and re-issuance conditions, with adjustment of the maximum outstanding amount.

    Other Relevant Matters

    Merger by Absorption between Telecom Argentina S.A. (the Surviving Company) and Cablevisión S.A. (the Absorbed Company) - Minute of the transfer of operations and issuance of shares

    On January 1, 2018 having been fulfilled all the conditions to which the Merger was subject to according to Section Seventh of the Preliminary Merger Agreement and the Final Merger Agreement, on January 1, 2018 was signed the Minute of the Transfer of Operations from the Absorbed Company to the Surviving Company, which complements the Final Merger Agreement subscribed on October 31, 2017.

    As a consequence, as it was foreseen in the Preliminary Merger Agreement and in the Final Merger Agreement, since 12:00 am on January 1, 2018 (the 'Effective Merger Date'), the Merger became effective and, consequently, it has taken place the change of control of the Company, being Cablevisión Holding S.A. its new controlling shareholder since January 1, 2018.

    Moreover, in accordance with the Preliminary Merger Agreement and the Final Merger Agreement and the notification received from Fintech Telecom LLC ('Fintech Telecom') and Fintech Media LLC ('Fintech Media') on December 29, 2017 informing of a corporate reorganization process by which Fintech Telecom absorbed by merger with Fintech Media and VLG Argentina Escindida LLC (a spin-off of VLG Argentina LLC) with effect on the Effective Date of the Merger, the shares whose issuance was approved by the Board of Directors of Telecom Argentina were delivered on January 1, 2018: i) to Fintech Telecom LLC: 342,861,748 Class 'A' shares issued by the Company; ii) to Cablevisión Holding S.A .: 406,757,183 Class 'D' shares issued by the Company; and iii) to VLG Argentina LLC: 434,909,475 Class 'D' shares issued by the Company.

    Acceptance of the loan solicitation for up to U$S1,000,000,000

    On February 2, 2018 Telecom Argentina took due notice of the acceptance by Citibank, N.A., HSBC México S.A., Institución de Banca Múltiple, Grupo Financiero HSBC, Industrial and Commercial Bank of China Limited, JPMorgan Chase Bank, N.A. and Banco Santander, S.A, in their character as lenders, Citigroup Global Markets Inc., HSBC México, S.A., Institución de Banca Múltiple, Grupo Financiero HSBC, Industrial and Commercial Bank of China Limited, JPMorgan Chase Bank, N.A. and Banco Santander, S.A. as joint bookrunners and lead arrangers, Citibank N.A. as administrative agent and the Branch of Citibank N.A, established in the Republic of Argentina, as onshore custody agent, of the loan solicitation performed by the Company for an amount up to U$S1.000.000.000, as requested in a timely manner by the Company in one or more disbursements, and with a 12-month tenor.

    Relating to this, the Board of Directors of the Company has approved the financing in the terms described in the loan offer at its meeting held on January 31, 2018.

    Additionally, Telecom Argentina has received a disbursement of the loan in the amount of U$S650,000,000 on February 9, 2018.

    Due to the fact that since 12:00 am on January 1, 2018 the Merger by Absorption between Telecom Argentina S.A. (the Surviving Company) and Cablevisión S.A. (the Absorbed Company) has become effective, the Company wants to offer to the investor community the results of Cablevision S.A for fiscal years 2017 and 2016.

    Cablevisión S.A. ('Cablevisión')Consolidated results for the annual period ('FY17') and fourth quarter for fiscal year 2017 ('4Q17')

    Highlights

  • Revenues totaled P$40,952 million, an increase of 34.0% vs. el FY16 (P$30,571 million), mainly due to growth subscribers in internet access segment, and the increased ARPU in Cable TV and Internet access segment.
  • Adjusted EBITDA (1) increased 38.6% compared with FY16, reaching P$15,155 million, mostly driven by increased sales in the Internet Access segment, and a higher ARPU in Cable TV and Internet Access segment.
  • Cablevisión´s Adjusted EBITDA Margin (2) for FY17 was 37.0%, compared to 35.8% in FY16.
  • Income for the period for FY17 totaled P$5,895 million, up 43.5% compared with FY16 (P$4,107 million).
  • (1) Adjusted EBITDA is defined as Revenues minus cost of sales (excluding depreciation and amortization) and selling and administrative expenses (excluding depreciation and amortization). They believe that Adjusted EBITDA is a meaningful measure of their performance. It is commonly used to analyze and compare media companies on the basis of operating performance, leverage and liquidity. Nonetheless, Adjusted EBITDA is not a measure of net income or cash flow from operations and should not be considered as an alternative to net income, an indication of their financial performance, an alternative to cash flow from operating activities or a measure of liquidity. Other companies may compute Adjusted EBITDA in a different manner; therefore, Adjusted EBITDA as reported by other companies may not be comparable to Adjusted EBITDA as they report it.

    (2) Adjusted EBITDA Margin is defined as Adjusted EBITDA over Revenues.

    Operating Results

    Revenues reached P$40,952 million in FY17, an increase of 34.0% compared with FY16. The increase is mostly attributable to the growth in broadband subscribers, speeds upgrades to their current customer base and the up selling of value added services with price adjustments.

    Cost of Sales(Excluding Depreciation and Amortization) totaled P$15,489 million in FY17, up 30.9% from P$11,834 million in FY16, due to higher programming costs and higher payroll and social security charges and other personnel expenses, among others. 

    Selling and Administration Expenses(Excluding Depreciation and Amortization) reached P$10,308 million in FY17, increasing 32.0% vs. FY16 (P$7,806 million). The increase is mainly explained by higher costs due to inflation and higher fees for services, taxes, duties and contributions and salaries.

    Adjusted EBITDA reached P$15,155 million in FY17, growing 38.6% from P$10,931 million reported for FY16, driven by higher sales in Cable TV and Internet access segment.

    Depreciation and Amortization Expenses increased 54.0% to P$3.987 million in FY17, compared to P$2.588 in FY16.

    Net Financial Results totaled a loss of P$2,612 million in FY17, increasing from a loss of P$2,374 million in FY16. The increase is mainly explained by lower other financial results, net (which reached -P$370 million in FY17, from +P$222 million in FY16) due to lower income from interests and FX results on cash and cash equivalents.    

    Equity in earnings from unconsolidated affiliates were P$168 million in FY17, compared with P$131 million in FY16. 

    Other Income (expenses) totaled a gain of P$29 million in FY17, compared to a loss of P$11 in FY16.

    Income tax reached P$2,859 million in FY17, compared with P$2,095 million in FY16.

    Income for the period totaled P$5,895 million in FY17, showing an increase of 43.5% vs. FY16 (P$4,107 million). The increase was mainly due to higher EBITDA in the Cable TV and Internet Access segments.

    During FY17, the Company invested P$11,681 million, which represented an increase of 28.7% from P$9,076 million reported in FY16. These Capital Expenditures are mainly comprised by subscriber growth, network upgrades and digitalization.

    Clients

    As of December 31, 2017, total consolidated Cable TV subscribers reached 3,503 thousand, from 3,528 thousand registered in the same period of 2016. Internet subscribers totaled 2,335 thousand as of December 31, 2017 vs. 2,183 thousand as of December 31, 2016.

    Debt and Liquidity

    Total Financial Debt (1)increased from P$9,606 million in FY16 to P$10,905 million in FY17. On the other hand, Net Debt decreased from P$6,936 in FY16 to P$6,451 million in FY17. This represents an increase of 13.5% in Total Debt and a decline of 7.0% in Net Debt.  The decrease in Net Debt is mostly explained by an increase in cash and equivalents due to a higher operating cash flow generation.

    Debt Coverage Ratio (1) as of December 31th, 2017 was 0.43x in the case of Net Debt and of 0.72x in terms of Total Financial Debt.

    (1) Debt Coverage Ratio is defined as Total Financial Debt divided by Adjusted EBITDA (calculated in Ps. for the last twelve months). Total Financial debt is defined as financial loans and debt for acquisitions, excluding accrued interest.

    On October 30th, 2017, within the framework of the merger process between Cablevisión and Telecom, the company called for a Shareholders´ Meeting in order to request to the the holders of its Class A Notes, issued for a nominal amount of U$S500 million, the modification and/or elimination of certain clauses (or part of them) from the 'Indenture' celebrated on June 15, 2016 between Cablevisión, Deutsche Bank Trust Company Americas, Deutsche Bank S.A. and Deutsche Bank Luxembourg S.A.

    On December 11, 2017, it was celebrated the Extraordinary Shareholders´ Meeting of the Class 'A' Notes Holders which had a quorum of 81.8621626% of the total capital and vote amount of the Notes. In the aforementioned Shareholders´ Meeting it was unanimously determined to approve the modifications and/or eliminations of the clauses (or part of them) from the Indenture celebrated on June 15, 2016 between Cablevisión, Deutsche Bank Trust Company Americas, Deutsche Bank S.A. and Deutsche Bank Luxembourg S.A.

    On the occasion of the issuance and subsequent modification, aforementioned, of the Company´s Notes, certain commitments have been assumed including: (i) the limitation for the issuance of guarantees by the Company and its subsidiaries, (ii) merger by absorption and merger itself, (iii) limitation to indebtedness above approved ratios, (iv) limitation for the issuance and sale of shares from any significant subsidiary with certain exceptions, among others.

    Telecom Argentina is the parent company of a leading telecommunications group in Argentina, where it offers, either itself or through its controlled subsidiaries local and long distance fixed-line telephony, cellular, data transmission, and pay TV and Internet services, among other services. Additionally, Telecom Argentina offers cellular services in Paraguay and pay TV services in Uruguay. The Company commenced operations on November 8, 1990, upon the Argentine government's transfer of the telecommunications system in the northern region of Argentina.

    As of March 7, 2018, Telecom Argentina has 2,168,909,384 shares issued and 2,153,688,011 shares outstanding.

    For more information, please contact Investor Relations:

    Solange Barthe Dennin

    (5411) 4968 3752

    Luis F. Rial Ubago

    (5411) 4968 3718

    Antonella Papaleo

    (5411) 4968 6236

    Nahuel Monsalvo

    (5411) 4698 4448

    Voice Mail: (5411) 4968 3628Fax: (5411) 4968 3616E-mail: relinver@teco.com.ar

    For information about Telecom Argentina's services, visit:

    www.telecom.com.ar www.personal.com.ar www.personal.com.py www.arnet.com.ar www.cablevisionfibertel.com.ar www.nextel.com.ar

    Disclaimer

    This document may contain statements that could constitute forward-looking statements, including, but not limited to, the Company's expectations for its future performance, revenues, income, earnings per share, capital expenditures, dividends, liquidity and capital structure; the effects of its debt restructuring process; the impact of emergency laws enacted by the Argentine Government; and the impact of rate changes and competition on the Company's future financial performance. Forward-looking statements may be identified by words such as 'believes,' 'expects,' 'anticipates,' 'projects,' 'intends,' 'should,' 'seeks,' 'estimates,' 'future' or other similar expressions. Forward-looking statements involve risks and uncertainties that could significantly affect the Company's expected results. The risks and uncertainties include, but are not limited to, the impact of emergency laws enacted by the Argentine government that have resulted in the repeal of Argentina's Convertibility law, devaluation of the peso, various changes in restrictions on the ability to exchange pesos into foreign currencies,  and currency transfer policy generally, the 'pesification' of tariffs charged for public services, the elimination of indexes to adjust rates charged for public services and the Executive branch announcement to renegotiate the terms of the concessions granted to public service providers, including Telecom. Due to extensive changes in laws and economic and business conditions in Argentina, it is difficult to predict the impact of these changes on the Company's financial condition. Other factors may include, but are not limited to, the evolution of the economy in Argentina, growing inflationary pressure and evolution in consumer spending and the outcome of certain legal proceedings. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as the date of this document. The Company undertakes no obligation to release publicly the results of any revisions to forward-looking statements which may be made to reflect events and circumstances after the date of this press release, including, without limitation, changes in the Company's business or to reflect the occurrence of unanticipated events. Readers are encouraged to consult the Company's Annual Report on Form 20-F, as well as periodic filings made on Form 6-K, which are filed with or furnished to the United States Securities and Exchange Commission for further information concerning risks and uncertainties faced by Telecom.

    Contacts:Solange Barthe Dennin(54 11) 4968-3752

    Cision View original content:https://www.prnewswire.com/news-releases/telecom-argentina-sa-announces-consolidated-results-for-the-annual-period-fy17-and-fourth-quarter-for-fiscal-year-2017-4q17-300610382.html

    SOURCE Telecom Argentina S.A.


    Reportlinker Adds Global Information Security Products & Services Industry | killexams.com real questions and Pass4sure dumps

    NEW YORK, Nov. 16, 2010 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

    Global Information Security Products & Services Industry

    http://www.reportlinker.com/p092529/Global-Information-Security-Products--Services-Industry.html

    This report analyzes the worldwide markets for Information Security Products and Services in US$ Million by the following product segments: Information Security Software, Information Security Hardware, and Information Security Services. The sub-segments analyzed under the Information Security Software segment include Identity & Access Management (Public Key Infrastructure (PKI), Web Single Sign-On, Host Single Sign-On, User Provisioning, Directory Services, Legacy Authorization, Advanced Authentication), Secure Content Management (Antivirus, Web Filtering, Messaging Security), Intrusion Detection/Prevention, Security & Vulnerability Management, Firewall/VPN Software, and Other Security Software. The sub-segments analyzed under the Information Security Hardware segment include Hardware Authentication (Tokens, Smart Cards, Biometrics), Threat Management Security Appliances, Firewall/VPN Hardware/Appliances, SCM Appliances, Intrusion Detection/Prevention Appliances, and Unified Threat Management Appliances. The sub-product segments analyzed under the Information Security Services segment include Implementation Services, Consulting Services, Management Services, Education & Training, and Response Services. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2007 through 2015. A seven-year historic analysis is also provided for these markets. The report profiles 483 companies including many key and niche players such as ActivIdentity Corporation, AuthenTec, Inc., Check Point Software, Technologies Ltd ., Cisco Systems Inc., IronPort, Clearswift Ltd , CA Technologies, Inc., Crossbeam Systems, Inc., Entrust, Inc., F-Secure Corporation, Fortinet Inc., Fujitsu Ltd., Hewlett-Packard Development Company, L.P, IBM Corporation, BigFix, Inc., IBM Internet Security Systems, Juniper Networks, Inc., Keyware Technologies NV, Lumension Security, Inc., McAfee, Inc., Norman ASA, Nortel Networks Corporation, Novell, Inc., Ping Identity Corp., Proofpoint, Inc., RSA, SafeNet, Inc., Ingrian Networks, Inc., Aladdin Knowledge Systems Ltd., Secui.com Co., Ltd., SonicWALL, Inc., Sophos Plc, Utimaco Safeware AG, Stonesoft Corporation, Symantec Corporation, MessageLabs Ltd., Technology Nexus AB, Thales Group, Topsec Network Security Technology Co. Ltd., Trend Micro Incorporated, Trustwave, VeriSign, Inc., Verizon Business, WatchGuard Technologies, Inc., and WebSense, Inc. Leading Global Information Security Research Institutes Center for Education and Research in Information- Assurance and Security, and Information Security Group. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

    INFORMATION SECURITY PRODUCTS & SERVICES MCP-1410

    A GLOBAL STRATEGIC BUSINESS REPORT

    CONTENTS

    1. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS 1

    Study Reliability and Reporting Limitations 1

    Disclaimers 2

    Data Interpretation & Reporting Level 2

    Quantitative Techniques & Analytics 3

    Product Definitions and Scope of Study 3

    Information Security Software 4

    1. Identity & Access Management (I&AM) 5

    1a. Public Key Infrastructure (PKI) 5

    1b. Web Single Sign-On 5

    1c. Host Single Sign-On 5

    1d. User Provisioning 5

    1e. Directory Services 6

    1f. Legacy Authorization 6

    1g. Advanced Authentication 6

    2. Secure Content Management (SCM) 6

    2a. Antivirus Software 6

    2b. Web/Content Filtering 6

    2c. Messaging Security (E-mail Scanning) 6

    3. Intrusion Detection/Prevention (IDP) 6

    4. Security & Vulnerability Management 7

    5. Firewall/VPN Software 7

    6. Other Security Software 7

    Information Security Hardware 7

    1. Hardware Authentication Products 7

    1a. Tokens 8

    1b. Smart Cards 8

    1c. Biometrics 8

    2. Threat Management Security Appliances 8

    2a. Firewall/VPN Appliances 8

    2b. SCM Appliances 8

    2c. Intrusion Detection/Prevention Appliances 8

    2d. Unified Threat Management (UTM) Appliances 9

    Information Security Services 9

    1. Consulting Services 9

    2. Education and Training Services 9

    3. Implementation Services 9

    4. Management Services 10

    5. Response Services 10

    2. INDUSTRY OVERVIEW 11

    Recession Ups Risk of Cyber Crime 11

    Security - Scoring High on Corporate Agenda 11

    Threat from Social Networking Sites 12

    Virtualization - Enhancing Security Concerns 12

    Smartphone Security - A Growing Concern 13

    Information Security Market: Impact of Recession 13

    Impact of Economic Recession on Global Enterprises 14

    Recession Affects Purchasing Decisions 14

    Hosted Security: A Solution for Cash-Strapped Companies 14

    Growing Use of Two-Factor Authentication 15

    Low Footprint Anti-Virus - Prolonging Usable Life of PCs 15

    Shift from UTM to XTMs 15

    Encryption for Data Protection 15

    Internet Filtering Solutions: Protection at the Gateway 16

    Protecting Remote Work 16

    VoIP Security for Expanding VoIP 16

    Security for Converged Data and Voice Environments 16

    Cost Cutting Strategies in Recession 16

    Increased use of Open Source Tools 16

    Outsourcing of Select Security Functions 17

    Simplification of Information Security 17

    Eliminating Redundant Systems 17

    Outsourcing Limited During Recession 17

    Growing Commoditization of Security Products 18

    3. GROWTH FACTORS & MARKET RESTRAINTS 19

    Information Security Market - On a Growth Curve 19

    Table 1: Global Market for Information Security Products &

    Services (2007-2015): Geographic Regions Ranked by CAGR -

    Asia-Pacific (Excl. Japan), Europe, Latin America, US, Japan,

    and Canada (includes corresponding Graph/Chart) 19

    Table 2: Global Market for Information Security Products &

    Services (2007-2015): Information Security Segments Ranked by

    CAGR - Information Security Services, Information Security

    Hardware and Information Security Software (includes

    corresponding Graph/Chart) 20

    Factors Affecting Market Growth 20

    Rise in Business Over Internet 20

    Rising Frequency & Intensity of Threats 21

    Rapid Expansion in Security Technologies 21

    Regulatory Compliance Requirements 21

    Fading Boundaries 21

    On-Demand Computing 21

    Dearth of Trained Staff and Infrastructure 22

    Sophisticated Security Products 22

    Market Growth Inhibitors 22

    Hardware Security Appliances Outpaces Security Software Growth 22

    End Use Markets 23

    Information Security in Financial Services Sector 23

    Major External & Internal Breaches in Financial Services Sector 23

    Top Security Initiatives by Sector 23

    Security Technologies Find Favor Among Organizations 23

    Regulatory Compliance: A High Priority for Financial

    Institutions 24

    Growing Significance of Data Loss Prevention 24

    Lack of Alignment Between Business Objectives and Security 24

    Convergence Gains Strength 24

    Key Barriers in Information Security for Financial Services

    Sector 25

    4. MARKET DYNAMICS 26

    Information Security Market - Principal Characteristics 26

    Highly Competitive 26

    Consolidating Products 26

    Convergence - Another Form of Consolidation 26

    Rapid Change in Technologies 27

    Lack of Comprehensive Security Solutions 27

    Appliances Offer Multiple Applications 27

    Data Loss Prevention - Countering Internal Threats 27

    Industry Continues to Innovate Undeterred by Recession 27

    Ksplice 27

    IBM Proventia Endpoint Secure Control (ESC) 28

    Voicetrust 28

    Technology to Deal with Wireless DoS Attacks 29

    Quorum 29

    Check Point Software Blade Architecture 29

    Vera X512H RFID IC 29

    DesktopDirect 30

    Coverity Integrity Center 30

    BitLocker To Go 30

    5. INFORMATION SECURITY PRODUCTS & SERVICES - A MARKET INSIGHT 31

    Network Security Appliance and Software Market 31

    Table 3: Leading Vendors in the Global Network Security

    Market (Q1 2009): Percentage Share Breakdown of Revenues for

    Cisco, Juniper, Check Point, and Others (includes

    corresponding Graph/Chart) 31

    Rapid Growth of Virtual Security Appliance Market 31

    Information Security Software Market on a Growth Spree 32

    Consolidation Wave in Security Software Market 33

    Identity & Access Management Solutions 33

    Need for Identity and Access Management 33

    Table 4: Global Identity and Access Management Market

    (2009E): Percentage Share Breakdown of Revenues by

    Operating Environment (includes corresponding Graph/Chart) 34

    A Key Security Initiative for Enterprises 34

    An Integral Part of Corporate Strategy 35

    Growing Prominence of Identity-as-a-Service (IaaS) 35

    Cloud Services Boost IaaS 36

    Concerns with IaaS Implementation 36

    Lack of Unified Standards 36

    Problems Confronting SaaS Implementation 36

    PKI (Public Key Infrastructure) 37

    Legacy Authorization 37

    Secure Content Management Leads the Pack 37

    Antivirus Accounts for Lion's Share 38

    Web Filtering 38

    Messaging Security (E-mail Scanning) - A Promising Market 38

    Intrusion Detection/Prevention 38

    Security & Vulnerability Management 38

    Table 5: Global Vulnerability Management Market (2008):

    Percentage Share Breakdown of Revenues for Device

    Vulnerability Assessment and Application Scanners 39

    Small and Mid-Sized Businesses - An Under-Penetrated Segment

    for SVM 39

    Diverse Delivery Systems for SVM Products 39

    Growing Significance of Application-Level Security 40

    Unified Security Management 40

    Firewall/VPN Software 40

    Information Security Hardware 40

    Hardware Authentication - A Trivial but Embryonic Market 40

    Biometrics 41

    Table 6: Global Biometrics Market (2009): Percentage Share

    Breakdown of Revenues for Fingerprint Technology, Facial

    Scan Technology, and Others (includes corresponding

    Graph/Chart) 41

    Table 7: Global Biometrics Market By Application (2015P):

    Percentage Share Breakdown of Revenues for Identity

    Services, Logical Access, Physical Access, and Surveillance &

    Monitoring (includes corresponding Graph/Chart) 42

    Rapid Growth of Biometric Surveillance 42

    Tokens & Smart Cards 42

    Threat Management Security Appliances - Order of the Day 42

    Firewall/VPN Appliances 43

    VPN Market on an Upswing 43

    SSL VPN - A Nascent Market 43

    SCM Appliances 43

    Intrusion Detection/Prevention Appliances 43

    UTM Appliances - A Whip on Blended Security Threats 44

    Increasing Fascination for UTM Appliances in Large Enterprises 44

    Information Security Services - The Mushrooming Segment 44

    6. COMPETITIVE LANDSCAPE 45

    Technological Convergence Paves Way for Consolidation 45

    IT Security Software Market 45

    Table 8: Leading Vendors in the Global Security Software

    Market (2008): Percentage Share Breakdown of Revenues for

    Symantec, McAfee, Trend Micro, IBM, EMC, and Others

    (includes corresponding Graph/Chart) 45

    Table 9: Leading Vendors in the Global Identity and Access

    Management Market (2007): Percentage Share Breakdown of

    Revenues for IBM, CA, EMC, VeriSign, Oracle, Novell,

    SafeNet, Aladdin, Gemalto, HP, and Others (includes

    corresponding Graph/Chart) 46

    Table 10: Leading Vendors in the Global Secure Content

    Management (SCM) Appliances Market (2006): Percentage Share

    Breakdown of Revenues for IronPort, Secure Computing,

    Barracuda, and Others (includes corresponding Graph/Chart) 46

    Anti-Virus Software Market 47

    Table 11: Leading Vendors in the Global Anti-Virus Software

    Market (2009): Percentage Share Breakdown of Revenues for

    Symantec, McAfee, Trend Micro, Kaspersky Lab, and Others

    (includes corresponding Graph/Chart) 47

    Table 12: Leading Vendors in the Global Web Filtering

    Software Market (2006) - Percentage Share Breakdown of

    Revenues for Websense, SurfControl, Secure Computing,

    Symantec, WebWasher, and Others (includes corresponding

    Graph/Chart) 47

    Security and Vulnerability Management Market 48

    Table 13: Leading Vendors in the Global Vulnerability Market

    (2008): Percentage Share Breakdown of Revenues for IBM,

    Qualys, Symantec, Attachmate, HP, Fortify, McAfee, Klocwork,

    nCircle, Imperva, and Others (includes corresponding

    Graph/Chart) 48

    Table 14: Leading Vendors in the Global Device Vulnerability

    Assessment Market (2008): Percentage Share Breakdown of

    Revenues for Qualys, IBM, Symantec, Attachmate, McAfee, and

    Others (includes corresponding Graph/Chart) 48

    Table 15: Leading Vendors in the Global Application

    Vulnerability Assessment Market (2008): Percentage Share

    Breakdown of Revenues for IBM, HP, Fortify, Klocwork,

    Imperva, and Others (includes corresponding Graph/Chart) 49

    Table 16: Leading Vendors in the Global Intrusion

    Detection/Prevention Market (2006) - Percentage Share

    Breakdown of Revenues for ISS, Cisco, McAfee, TippingPoint,

    Juniper and Others (includes corresponding Graph/Chart) 49

    Table 17: Leading Vendors in the Global Market for Network

    Hardware Intrusion Detection/Prevention Software (2006) -

    Percentage Share Breakdown of Revenues for ISS, Cisco,

    TippingPoint, McAfee, Juniper, and Others (includes

    corresponding Graph/Chart) 49

    Table 18: Leading Vendors in the Global Market for Host

    Intrusion Detection/Prevention Software (2006) - Percentage

    Share Breakdown of Revenues for Cisco, ISS, McAfee,

    Symantec, and Others (includes corresponding Graph/Chart) 50

    Table 19: Leading Vendors in the Global Market for

    Firewall/VPN (2006): Percentage Share Breakdown of Revenues

    for Cisco, Check Point, Juniper, and Others (includes

    corresponding Graph/Chart) 50

    Table 20: Leading Vendors in the Global Market for High-End

    Firewall (2006): Percentage Share Breakdown of Revenues for

    Cisco, Juniper, Nokia, Nortel, Fortinet, Secure Computing,

    and Others (includes corresponding Graph/Chart) 50

    7. PRODUCT OVERVIEW 51

    Information Security - An Introduction 51

    Factors Affecting Implementation of Information Security

    Solutions by Enterprises Worldwide - Ranked in Order of

    Influence 51

    Industry Wise Implementation of Information Security Policy -

    Industries Ranked by Level of Implementation 52

    Key Security Issues and Implications 52

    Inadequate Budget - Main Constraint Against Effective

    Information Security 52

    External Threats Grab Limelight 52

    Organizations are Essentially Reactive Rather than Proactive 53

    Major Restraints to Efficient Information Security in

    Enterprises Worldwide -Ranked in Order of Influence 53

    Organization Size - A Key Factor in Security Decisions 53

    Organizational Security Strata 54

    Security Breaches 55

    Types of Internal Security Breaches in Organizations - Ranked

    in the Order of Frequency of Occurrence 55

    Types of External Security Breaches in Organizations - Ranked

    in the Order of Frequency of Occurrence 55

    Damages Caused by Security Breaches 55

    Proprietary Information Destruction 55

    Disruption in Systems Performance 56

    Data/Application Damage or Corruption 56

    Commonly Discussed Security Threats 56

    Managing Information Security 57

    Measures to Ensure Information Security 57

    Information Security Projects in Organizations - Ranked in

    the Order of Relative Importance 58

    8. AN UNDERSTANDING OF KEY PRODUCT SEGMENTS 59

    Information Security Software 60

    Identity & Access Management (I&AM) 60

    Key Functionalities of Identity & Access Management Solutions 61

    Authentication 61

    Authorization 61

    Administration 61

    PKI (Public Key Infrastructure) 61

    Benefits of PKI 62

    Glitches with PKI 62

    Single Sign-On (SSO) 62

    Web Single Sign-On 63

    Host Single Sign-On 63

    User Provisioning 63

    Directory Services 63

    Legacy Authorization 63

    Advanced Authentication 64

    Secure Content Management (SCM) 64

    Antivirus Software 64

    Web/Content Filtering 65

    Messaging Security (E-mail Scanning) 65

    Table 21: Principal Factors Affecting Installation of

    Web/E-mail Monitoring in Organizations (includes

    corresponding Graph/Chart) 65

    Intrusion Detection/Prevention (IDP) 66

    Security & Vulnerability Management 66

    Firewall/VPN 67

    Firewalls 67

    Major Firewall Types 68

    Packet Filter Firewall 68

    Stateful Packet Inspection Firewall 68

    Application Layer Gateways or Proxies 68

    Available Forms of Firewalls 68

    Software Firewalls 68

    Hardware Firewalls 68

    Virtual Private Networks (VPNs) 68

    Key Components of a VPN 69

    VPN Gateways 69

    Security Servers 69

    Keys 69

    Network 69

    Available Forms of VPN 69

    VPN Software 69

    VPN Hardware 69

    Types of VPN 69

    Remote-access VPN 69

    Site-to-Site VPN 70

    Technologies Supporting Delivery of VPN Services 70

    Internet Protocol Security (IPSec) 70

    Point-to-Point Tunneling Protocol (PPTP) 70

    Layer 2 Tunneling Protocol (L2TP) 70

    Secure Socket Layer (SSL) 70

    Multi Protocol Label Switching (MPLS) 71

    Firewall/VPN - The Need for Integration 71

    Encryption 71

    Other Security Software 71

    Information Security Hardware 71

    Hardware Authentication Products 72

    Tokens 72

    Smart Cards 72

    Biometrics 73

    Threat Management Security Appliances 73

    Firewall/VPN Appliances 73

    SCM Appliances 73

    Intrusion Detection/Prevention Appliances 73

    Intrusion Detection System (IDS) 74

    Types of IDS 74

    Network based and Host based IDS 74

    Misuse Detection and Anomaly Detection 74

    Passive System and Reactive System 74

    Intrusion Prevention System (IPS) 74

    Unified Threat Management (UTM) Appliances - The Viable Solution 74

    Benefits of UTM Appliances 75

    Information Security Services 75

    Information Security Services Life Cycle 75

    Stages of Information Security Life Cycle 76

    Initiation 76

    Assessment 76

    Solution 76

    Implementation 76

    Operations 76

    Closeout 76

    Security Policy 76

    Program Policies 76

    Issue-Specific Policies 77

    System-Specific Policies 77

    Security Services Management Tools 77

    Metrics 77

    Service Agreements 77

    Types of Information Security Services 77

    Consulting Services 77

    Education and Training Services 78

    Implementation Services 78

    Management Services 78

    Response Services 78

    9. PRODUCT INNOVATIONS/INTRODUCTIONS 79

    Netgear Introduces Prosecure UTM5 79

    WatchGuard Technologies Rolls Out WatchGuard XTM Multifunction

    Security 79

    Nokia Siemens Networks and Juniper Networks Launch New

    Security Solutions 79

    Netgear Introduces Prosecure UTM25 and UTM10 Security Solutions 80

    Global Secure Systems and QinetiQ Roll Out New Managed Digital

    Security Service 80

    Netmagic Solutions and iViZ Security to Unveil New Security

    Solutions 81

    SafeNet Introduces eSafe® SmartSuite(TM) Mail and Web Security

    Gateway 81

    Splunk and GlassHouse Technologies Develop Enterprise Security

    Suite 81

    10. PRODUCT INTRODUCTIONS/INNOVATIONS IN RECENT PAST -

    A PERSPECTIVE BUILDER 83

    NitroSecurity Launches New All-in-One NitroView ESM Variant 83

    Digital Defense Rolls Out SWAT(TM) Information Security Service 83

    ActivIdentity Releases 4TRESS Kerberos Agent 83

    ActivIdentity Launches 4TRESS(TM) Authentication Server 3.6.1 84

    Aladdin Launches eToken NG-FLASH 72K 84

    Clearswift Launches MIMEsweeper for Domino Edge Server 84

    IBM Unveils High Performance Network IPS Solution 84

    Fortinet Introduces FortiGate(TM)-310B Multi-threat Security

    Appliance 85

    Juniper launches Network Security Threat Management Solution 85

    McAfee Unveils High Performance Network Security Platforms 85

    RSA Expands Identity Assurance Product Line 85

    EMC Introduces Enhances Security and Risk Management Capabilities 85

    Symantec Launches New Service Offerings 86

    WatchGuard Unveils Next-Generation Network Security Solutions 86

    HP Expands Security Advantage Portfolio 86

    Liberty Alliance Introduces Digital Identity Management

    Applications 86

    McAfee Introduces Total Protection 87

    Bull Unveils StoreWay Calypso Data Management Software 87

    Digital Defense Unveils ISRS Portfolio 87

    Sun Microsystems Expands Identity Management Portfolio 87

    AirPatrol Introduces Wireless Security Product Line 87

    Quest Software Expands Identity & Access Management Product Range 88

    Clearswift Unveils Novel Email Firewall 88

    Crossbeam System Introduces Novel Web Security Solution 88

    Fortinet Launches FortiWifi(TM)-60B, FortiGate(TM)-60B 88

    Fortinet Expands FortiGate(TM)-3000 Line 89

    Proofpoint Launches Advanced Virtual Security Appliance 89

    Symantec Releases Norton AntiVirus 2008 & Norton Internet

    Security 2008 89

    Tumbleweed Launches Novel Email Security Solution 89

    IBM Expands Identity Management Services 89

    Microsoft and Experian Jointly Introduce Identity Management

    Product 90

    IBM Launches TSM 5.5 Version 90

    Above Security Unveils CSC2 Application 90

    IBM Introduces Novel Security Services and Products 90

    Symantec Launches Database Security 3.0 91

    Novell Launches Access Manager 3 91

    Quantum Introduces Q-EKM Solution 91

    Seagate Introduces 9 Security and Storage Devices 91

    NetWrix Introduces NetWrix Password Manager 92

    Wipro and Oracle Jointly Launch Identity Management Service 92

    Sun Microsystems and Deloitte Jointly Launch ERLM 92

    Cogneto Unveils UNOMI(TM) Ultra Lite Identity Management Solution 92

    SAP Expands SAP NetWeaver® Portfolio 93

    Sun Microsystems Launches New Identity Management Products 93

    Oracle Introduces Oracle® Management Pack 93

    IBM Unveils New Security Software, Identity Mixer 93

    Centeris Launches Likewise Identity 3.0 93

    Cyber-Ark Integrates PPM Solution into Oracle Identity

    Management Ecosystem 94

    ForeScout Integrates CounterACT Solution into Oracle® Identity

    Manager 94

    ActivIdentity Corporation Launches ActivIdentity Solutions for

    Sun 94

    Actividentity Adds New Securelogin Kiosk to its Range of

    Healthcare Solutions 95

    ActivIdentity Launches an Entire Line of MS-Windows Vista-

    Supporting Solutions 95

    ActivIdentity Debuts Comprehensive Solutions Targeting Novell 95

    Aladdin Knowledge Airs New Aladdin eToken PKI Client Versions 95

    Aladdin Launches Reasonably-Priced Appliance for the SMB Market 95

    Aladdin's ESafe WTA Offers Exclusive Security Audits for

    Assessing Web Protection 96

    Aladdin Consolidates Market Leadership through the Launch of

    Advanced eToken Authentication Solutions 96

    Aladdin Unleashes Industry's First-Ever Software Rights

    Managing Solution - HASP SRM 96

    EVault Web CentralControl Launched for Easy Management of Data

    Security Environments 96

    Barracuda Makes Third Generation Enhancement to the Company's

    Image Spam Defense 97

    Barracuda Web Filter Includes New Skype Management Features 97

    BorderWare Offers SIPassure VoIP Security on Sun Microsystems

    Technology US) 97

    BorderWare Launches Domain and User Reputation Patent Pending

    Technologies 97

    BorderWare Offers Multi Protocol Behavioural Analysis Systems 98

    EVault Launches EVault Web CentralControl 98

    Check Point Releases NGX R65, the Upgraded Version of Unified

    Security Architecture Platform with Additional Features and

    Enhanced Performance 98

    Check Point Introduces New UTM Security Appliances for Medium

    Scale Enterprises 98

    Check Point Launches New Adaptive Security Solution for

    Converged Carrier Communications 99

    Check Point Introduces ZoneAlarm Internet Security Suite 7.0 99

    Fortinet Launches a Security Software Agent for Mobile Devices 99

    Fujitsu and Softex Together Develop Integrated Authentication

    Device For Security Market 99

    Fortinet Raises The Bar For Multi-Threat Security With The

    Release of Fortigate-3600a 100

    Fortinet Releases Combined Security and Networking Platform,

    Fortigate-224B 100

    Enterasys Releases Upgraded Version Of Entrerasys Sentinel Nac

    Solution for Superior Network Access Control 100

    IronPort® Systems, Inc. Integrates Malware Filtering,

    Reputation Filtering and URL Filtering into its IronPort S-

    Series(TM) Web Security Appliances 100

    IronPort® Systems, Inc. Releases Advanced Context Adaptive

    Scanning Engine (TM) (CASE) 2.0 101

    IronPort® Systems, Inc. Launches the IronPort C650(TM) Email

    Security Appliance 101

    L-1 Identity Solutions, Inc. Launches Latest Version of IBIS 101

    Microsoft Corp. Introduces Range of Anti-Spam and Anti-Virus

    Products 101

    Mirage Networks® Introduces Next-generation Mirage NAC(TM) Version 3 102

    nCipher Plc Releases KeepSecure Product Suite 102

    nCipher Plc. Releases miniHSM(TM) 102

    NetIQ Corp. Introduces NetIQ® IntelliPolicy for Clients 1.7 102

    NetIQ Corporation Unveils NetIQ® DRA 8.0 102

    Norman Introduces New Online Security Solution to Prevent

    Malware Attacks 103

    Norman Introduces SandBox Analyzer 103

    Secure Computing Presents Sidewinder 7.0 103

    Sophos Unveils Sophos Mobile Security for Windows Mobile 103

    Secure computing Corporation Introduces Webwasher 6.5 in Its

    Unique Web Gateway Security 104

    Sophos Launches ES1000 Email Security Appliance for SMEs 104

    Sophos Launches WS1000 Web Control Platform 104

    Stonesoft Corp Launches New Generation StoneGate(TM) Security 104

    Symantec Launches New Security Information Manager 104

    Trend Micro Introduces New Beta Version of ScanMail for

    Microsoft Exchange 105

    Trend Micro Introduces New Versions of Worry- Free Security

    Products 105

    Trend Micro Introduces Security Suite Compatible with Windows

    Vista 105

    Trend Micro Introduces New Versions of InterScan Messaging

    Security Suite and InterScan Messaging Security Appliance 105

    Websense Launches Websense® Content Protection Suite 106

    Oakley Networks Introduces SureView(TM) 4.0 Software 106

    Ceelox Introduces New Email Encryption Solution 106

    Verizon Business Launches Verizon Managed Web Content Services 106

    EMC Expands Information Security Services Portfolio 107

    eSoft Unveils Desktop Anti-Virus/Spyware Suite 107

    Crossroads Launches Enhanced Database Security Appliance Version 107

    SAVVIS Launches Managed Security Service through Cisco

    Adaptive Security Appliance 107

    Velosecure Launches Identity Finder, a New Software Product to

    Prevent Identity Theft 107

    GFI Software Releases the New Version of GFI LANguard N.S.S. 8 108

    TippingPoint Announces Fine-Grained NAC Solution 108

    Utimaco Introduces SafeGuard Enterprise 5.0 108

    TippingPoint Offers Managed Security Service for TippingPoint IPS 108

    11. RECENT INDUSTRY ACTIVITY 109

    Oracle Corporation Takes Over Sun Microsystems 109

    Trustwave Takes Over Intellitactics 109

    AuthenTec Acquires Embedded Security Solutions Division of

    SafeNet 109

    Prolifics Takes Over Watson SCS 109

    ANXeBusiness Takes Over ETSec 110

    Cisco Acquires Rohati Systems 110

    EMC to Take Over Archer Technologies 110

    SHI International Enters into Partnership with Solutionary 110

    Torrid Networks and Beyond Security Enter Into Partnership 111

    CentraComm Selects eIQnetworks to Provide SecureVue 111

    WatchGuard® Technologies Takes Over BorderWare Technologies 111

    SafeNet Takes Over Assured Decisions 111

    Check Point® Acquires Nokia Security Appliance Business 112

    IBM Takes Over Guardium 112

    Cryptzone to Acquire AppGate Network Security 112

    M86 Security Takes Over Finjan 113

    Rapid7 Takes Over Metasploit 113

    Fortinet® Acquires Intellectual Property and Assets of Woven

    Systems 113

    SecureWorks Acquires MSS Business of VeriSign 113

    McAfee Acquires Solidcore Systems 114

    SIFT and stratsec Merge 114

    SCM Microsystems Merges with Hirsch Electronics 114

    LogLogic Takes Over Exaprotect 114

    netForensics Acquires Cinxi Product Appliances from High Tower

    Software 115

    Novell Takes over Fortefi's Technology Assets 115

    CA Takes Over Orchestria Corporation 115

    Ping Identity Acquires Sxip Access 115

    Aladdin Offers eToken NG-Flash to Zagrebacka Bank of Croatia 116

    Evidian Enters into Partnership with Gemalto 116

    Prism Microsystems Inks Contract with EWA-Canada 117

    HITRUST to Deploy nCircle HIT Security Solutions 117

    Bivio Networks Acquires FlowInspect SpA 118

    Department of Homeland Security and SecureInfo Renew Contract 118

    WISeKey Acquires from WISeKey ELA 119

    Mindware Signs Distributor Deal with Huawei Symantec 119

    LogRhythm and Sapphire Enters into Partnership 119

    Trend Micro to Acquire Third Brigade 120

    FutureSoft Renews Reseller Partnership with TigerRidge 120

    GigaTrust Enters into Agreement with Siemens PLM Software 121

    Q1 Labs Signs Distribution Agreement with VADition 121

    SRM Acquires InfoSec Associates 121

    Good Harbor Acquires TECHMARK Security 122

    Vector Capital Acquires Aladdin Knowledge Systems 122

    AIA Teams Up with Internet ISA 123

    NitroSecurity Acquires Assets of Chronicle Solutions 123

    Berkana and Waterfall Security Solutions Sign Reseller Agreement 123

    ManTech Completes Acquisition of DDK Technology Group 124

    Optenet and FishNet Security Partner to Provide SaaS Solutions 124

    SecureWorks Teams Up With ETEK International to Extend

    Security Service Portfolio 125

    Integralis and TELEHOUSE America Announce Alliance 125

    Promisec and Internet Binat Announce New Information Security

    Service 125

    LogRhythm forms Distribution Partnership with Excelerate Systems 126

    Motion Computing Partners with Sig-Tec 126

    QSGI Selects Fujitsu Mag EraSURE Data Degausser 127

    Agilex Technologies forms Partnership with HBGary 127

    Kaizen and RSA Join Forces for Information Security Solutions 127

    Cygate Partners with Sourcefire 128

    Ask.com Collaborates with Symantec to Enhance Web Search Safety 128

    Workshare Enters into Partnership with ABBYY® 128

    DeviceLock and ATHENA in Distribution Agreement 129

    Q1 Labs Combines QRadar Network Security Management with

    McAfee's ePO 129

    Authentic Response Enters into Partnership with RelevantView© 129

    Perimeter Enters into Partnership with Techmate 129

    elQnetworks Joins McAfee's Security Innovation Alliance Program 130

    ClearPoint Metrics Inks Partnership with Lumeta for Software

    Integration 130

    Cobham to Take Over Argotek 131

    VidSys and Harris Stratex Networks Ink Partnership 131

    Cyber-Ark Finalizes Distribution Deal with DLT Solutions 131

    BigFix and Trend Micro in Licensing Agreement 132

    Trustwave Takes Over Mirage Networks 132

    12. CORPORATE ACTIVITY IN RECENT PAST - A PERSPECTIVE BUILDER 134

    McAfee Acquires Secure Computing Corporation 134

    Thales Acquires nCipher 134

    Hitachi Purchases Majority Stake in M-Tech Information Technology 134

    TruState International Acquires TruState 135

    Command Information Takes Over Idealogica 135

    NitroSecurity Buys RippleTech 135

    Raytheon Company Purchases Telemus Solutions 135

    McAfee Acquires Reconnex 136

    Sophos Buys Utimaco Safeware 136

    CA Takes Over IDFocus 136

    Marshal Merges with 8e6 Technologies 136

    CA to Purchase Eurekify 136

    Raytheon Acquires SI Government Solutions 136

    AuthenTec Acquires Ezvalidation 137

    Aladdin Enters into Partnership Agreement with Unisys 137

    NETGEAR Acquires CP Secure 137

    Intercell Announces Agreement for Acquisition of Avalon

    Technology 138

    Medworxx to Acquire HealthCast 138

    Lake Capital Partners Completes FishNet Security Acquisition 138

    ManTech International Completes Acquisition of EWA Services 138

    Cymphonix Partners with Bridge Minds 138

    HP's EDS Unit Secures US$111 Million Contract from DoD 139

    Global DataGuard and Wave Secure Data Partner for IT Security

    Consulting Solutions 139

    RSA and Microsoft Extend Technology Partnership to Secure

    Sensitive Data 139

    Cryptzone and Optimus Solutions Enter into Distribution Agreement 139

    Splunk Partners with F5 over Security Management Solutions 140

    Condyn Joins Forces with Symantec 140

    DragonSoft Partners with NaviWorld Group 140

    Alcatel-Lucent Joins Forces with Jeskell 141

    Aladdin Knowledge Acquires SafeWord Range from Secure

    Computing Corporation 141

    Commtouch and Aladdin Ink Licensing Agreement 142

    Electronic Data System Acquires Vistorm 142

    Smiths Group Acquires Labcal Technologies 142

    L-1 Identity Solutions Acquires Bioscrypt 143

    aurionPro Solutions to Take Over SENA Systems 143

    Oracle to Take Over Bharosa 143

    Saflink Corporation Merges with IdentiPHI 143

    GigaTrust Acquires Pinion Software 143

    McAfee in Strategic Partnerships to Deliver Superior Network

    Security Products 143

    Phoenix Datacom Inks Reseller Deal with NetWitness 144

    TriGeo and COMPUTERLINKS Partner 144

    Aladdin in Global Partnership with Wyse 144

    Xceedium Partners with Above Security for Expanding Global

    Presence 145

    Altor Networks Enters into Partnership with ArcSight 145

    PricewaterhouseCoopers to Acquire Entology 146

    Aladdin Acquires Eutronsec 146

    Proximex and Augusta Systems Enter into Partnership 147

    Cryptzone AB and Workshare Sign Partnership Agreement 147

    Konica Minolta and CEC to Establish Joint Venture for Data

    Security Solutions 147

    IBM Acquires ADS 147

    Shifra and Encentuate Sign Distribution Agreement for IAM 148

    Command Information Acquires Idealogica 148

    Office Depot and McAfee Tie up for Internet Security Solutions 148

    TranSecur and Andrews International Collaborate 148

    Aladdin and IdenTrust Collaborate 149

    Global Crossing Enters into Partnership with Integralis 149

    FishNet Forms Alliance with Oracle for IAM 150

    Application Security Partners with GridApp Systems 150

    SecureWorks Partners with MTS Allstream 150

    QED Connect Teams Up with MessageLabs 151

    Aladdin Joins Forces with ChosenSecurity 151

    IBM Acquires Encentuate 151

    Appin Acquires 50% Stake in IDCertainty 152

    Urix Takes Over Predicted Solutions 152

    Novell Extends Partnership with New Vendors 152

    SafeNet Acquires Ingrian Networks 152

    Ceduware Merges with Trustwave 153

    HP Ceases Marketing of Identity Management Products 153

    Logic Trends and Omada Join Hands 153

    ACIS and UIH Form a JV 153

    Edentify and TrustedID Collaborate 153

    Microsoft and Eclipse Partner for Novel Identity Management

    Solution 154

    Atos Origin and Novell Collaborate 154

    SafeNet Collaborates with RadVision 154

    AlgoSec Inks Agreement with TrustNet 154

    Airtel Teams Up with F-Secure 154

    Cryptzone Bags Major Contract 155

    Shifra Partners with Encentuate 155

    Bharti Airtel and VeriSign Collaborate 155

    13. FOCUS ON SELECT PLAYERS 156

    ActivIdentity Corporation (USA) 156

    AuthenTec, Inc. (USA) 156

    Check Point Software Technologies Ltd (Israel) 156

    Cisco Systems, Inc. (USA) 157

    IronPort (USA) 157

    Clearswift Ltd (USA) 158

    CA Technologies, Inc. (USA) 158

    Crossbeam Systems, Inc. (USA) 159

    Entrust, Inc. (USA) 159

    F-Secure Corporation (Finland) 160

    Fortinet, Inc. (USA) 160

    Fujitsu Ltd. (Japan) 161

    Hewlett-Packard Development Company, L.P. (USA) 161

    IBM Corporation (USA) 161

    BigFix, Inc. (USA) 162

    IBM Internet Security Systems (USA) 162

    Juniper Networks, Inc. (USA) 163

    Keyware Technologies NV (Belgium) 163

    Lumension Security, Inc. (USA) 163

    McAfee, Inc. (USA) 164

    Norman ASA (Norway) 164

    Nortel Networks Corporation (Canada) 165

    Novell, Inc. (USA) 165

    Ping Identity Corp. (USA) 165

    Proofpoint, Inc. (USA) 166

    RSA (USA) 166

    SafeNet, Inc. (USA) 167

    Ingrian Networks, Inc. (USA) 167

    Aladdin Knowledge Systems Ltd. (USA) 167

    Secui.com Co., Ltd. (Korea) 168

    SonicWALL, Inc. (USA) 168

    Sophos Plc (UK) 169

    Utimaco Safeware AG (Germany) 169

    Stonesoft Corporation (Finland) 169

    Symantec Corporation (USA) 170

    MessageLabs Ltd (UK) 170

    Technology Nexus AB (Sweden) 171

    Thales Group (France) 171

    Topsec Network Security Technology Co. Ltd (China) 171

    Trend Micro Incorporated (Japan) 172

    Trustwave (USA) 172

    VeriSign, Inc. (USA) 173

    Verizon Business (USA) 173

    WatchGuard Technologies, Inc. (USA) 173

    WebSense, Inc. (USA) 174

    Leading Global Information Security Research Institutes 175

    Center for Education and Research in Information Assurance

    and Security (CERIAS) (USA) 175

    Information Security Group (UK) 175

    14. GLOBAL MARKET PERSPECTIVE 176

    Table 22: World Recent Past, Current & Future Analysis for

    Information Security Products & Services by Geographic Region -

    US, Canada, Japan, Europe, Asia-Pacific (excluding Japan),

    Latin America, and Rest of World Markets Independently

    Analyzed with Annual Revenues in US$ Million for Years 2007

    through 2015 (includes corresponding Graph/Chart) 176

    Table 23: World Historic Review for Information Security

    Products & Services by Geographic Region - US, Canada, Japan,

    Europe, Asia-Pacific (excluding Japan), Latin America, and

    Rest of World Markets Independently Analyzed with Annual

    Revenues in US$ Million for Years 2000 through 2006 (includes

    corresponding Graph/Chart) 177

    Table 24: World 11-Year Perspective for Information Security

    Products & Services by Geographic Region - Percentage

    Breakdown of Revenues for US, Canada, Japan, Europe,

    Asia-Pacific (excluding Japan), Latin America and Rest of

    World Markets for 2005, 2010 & 2015 (includes corresponding

    Graph/Chart) 178

    Information Security Software Market by Product Group/Segment 179

    Information Security Software 179

    Table 25: World Recent Past, Current & Future Analysis for

    Information Security Software by Geographic Region - US,

    Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin

    America, and Rest of World Markets Independently Analyzed with

    Annual Revenues in US$ Million for Years 2007 through 2015

    (includes corresponding Graph/Chart) 179

    Table 26: World Historic Review for Information Security

    Software by Geographic Region - US, Canada, Japan, Europe,

    Asia-Pacific (excluding Japan), Latin America, and Rest of

    World Markets Independently Analyzed with Annual Revenues in

    US$ Million for Years 2000 through 2006 (includes

    corresponding Graph/Chart) 180

    Table 27: World Recent Past, Current & Future Analysis for

    Information Security Software by Product Segment - Identity &

    Access Management, Secure Content Management, Intrusion

    Detection/ Prevention, Security & Vulnerability Management,

    Firewall/VPN and Other Security Software Segments

    Independently Analyzed with Annual Revenues in US$ Million for

    Years 2007 through 2015 (includes corresponding Graph/Chart) 181

    Table 28: World Historic Review for Information Security

    Software by Product Segment - Identity & Access Management,

    Secure Content Management, Intrusion Detection/ Prevention,

    Security & Vulnerability Management, Firewall/VPN and Other

    Security Software Segments Independently Analyzed with Annual

    Revenues in US$ Million for Years 2000 through 2006 (includes

    corresponding Graph/Chart) 182

    Table 29: World 11-Year Perspective for Information Security

    Software by Geographic Region - Percentage Breakdown of

    Revenues for US, Canada, Japan, Europe, Asia-Pacific

    (excluding Japan), Latin America and Rest of World Markets for

    2005, 2010 & 2015 (includes corresponding Graph/Chart) 183

    Table 30: World 11-Year Perspective for Information Security

    Software by Product Segment - Percentage Breakdown of Revenues

    for Identity & Access Management, Secure Content Management,

    Intrusion Detection/Prevention, Security & Vulnerability

    Management, Firewall/VPN and Other Security Software Segments

    for 2005, 2010 & 2015 (includes corresponding Graph/Chart) 184

    Table 31: World Recent Past, Current & Future Analysis for

    Identity & Access Management Software by Geographic Region -

    US, Canada, Japan, Europe, Asia-Pacific (excluding Japan),

    Latin America, and Rest of World Markets Independently

    Analyzed with Annual Revenues in US$ Million for Years 2007

    through 2015 (includes corresponding Graph/Chart) 185

    Table 32: World Historic Review for Identity & Access

    Management Software by Geographic Region - US, Canada, Japan,

    Europe, Asia-Pacific (excluding Japan), Latin America, and

    Rest of World Markets Independently Analyzed with Annual

    Revenues in US$ Million for Yea

    To order this report:

    Security Services Industry: Global Information Security Products & Services Industry

    Security Services Business News

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    Check their Company Profile, SWOT and Revenue Analysis!

    Nicolas Bombourg Reportlinker Email: [email protected] US: (805)652-2626 Intl: +1 805-652-2626

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    Trainers [3 Certification Exam(s) ]
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    USMLE [1 Certification Exam(s) ]
    VCE [6 Certification Exam(s) ]
    Veeam [2 Certification Exam(s) ]
    Veritas [33 Certification Exam(s) ]
    Vmware [58 Certification Exam(s) ]
    Wonderlic [2 Certification Exam(s) ]
    Worldatwork [2 Certification Exam(s) ]
    XML-Master [3 Certification Exam(s) ]
    Zend [6 Certification Exam(s) ]





    References :


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