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920-131 Symposium Express Call Center Inst and Maint

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920-131 exam Dumps Source : Symposium Express Call Center Inst and Maint

Test Code : 920-131
Test Name : Symposium Express Call Center Inst and Maint
Vendor Name : Nortel
: 39 Real Questions

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Nortel Symposium Express Call Center

VoIP certification tracks - Nortel's aid certifications | killexams.com Real Questions and Pass4sure dumps

As outlined in a previous tip, companies are imposing IP telephony greater commonly on their facts infrastructures. The multiplied deployment has created a need for licensed IP telephony engineers to deliver proven, most fulfilling-of-breed know-how.

The IP telephony certifications Nortel presently offers are divided into four classes: aid professional, Design expert, support skilled, and Design knowledgeable. This tip discusses the Nortel support tune.

support specialist

The help professional certifications are meant to demonstrate an individual's capability to enforce, function, and troubleshoot a Nortel Networks IP Telephony solution. The help professional certification reflects a candidate with three to six months of event that can deal with activities technical issues of a standard Nortel IP Telephony solution.

NNCSS - VoIP Succession BCM 3.0

This certification exams the potential to implement, function, and troubleshoot the enterprise Communications supervisor three.0. This certification covers hardware, start-up, facts and voice networking, functions, and troubleshooting the BCM. To pass the certification, two assessments ought to be efficiently accomplished: technology specifications and Protocols for IP Telephony solutions, and Succession BCM three.0. The know-how necessities and Protocols for IP Telephony solutions examination is a top level view of convergence applied sciences.

NNCSS - CallPilot Rls. 2.0

This certification tests the skill to put into effect, function, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and safety of a single site CallPilot system. To flow the certification, two tests have to be correctly achieved: Meridian Database and CallPilot 2.0.

NNCSS - Symposium call middle Server or Symposium call center Server installing and upkeep

These two certifications examine the potential to implement, operate, and troubleshoot the Symposium name core Server. each certifications cowl hardware, utility installation, administration, and upkeep of Symposium call middle Server 4.2, Symposium internet client 4.0, and Symposium express 3.0. despite the fact, the Symposium call center Server certification additionally exams the architecture, custom configuration and integration of the server. To move either of these certifications, one exam have to be efficiently completed: Symposium call middle or Symposium call middle setting up and protection, respectively.

NNCSS - Symposium call center TAPI/Agent or call center TAPI/Agent installing and upkeep

These two certifications look at various the ability to put in force, function, and troubleshoot the Symposium call center TAPI/Agent. both certifications cowl hardware, software setting up, administration, and protection of Symposium TAPI 2.three and Symposium Agent 2.3. youngsters, the Symposium call center TAPI/Agent certification additionally assessments the structure, integration, and customized configuration of the TAPI/Agent. To move either of these certifications, one exam need to be efficiently completed: Symposium call center TAPI/Agent or Symposium call middle TAPI/Agent Inst/leading, respectively.

NNCSS - Symposium specific call core or Symposium categorical call middle installation and renovation

These certifications look at various the skill to enforce, function, and troubleshoot the Symposium categorical name center. both certifications cowl hardware, application installation, administration, and renovation of Symposium specific call center four.2. although, the Symposium specific name middle certification additionally exams the structure and integration of the call center. To move either of the certifications, one examination need to be effectively completed: Symposium specific name center or Symposium express call center Inst and Maint respectively.

NNCSS - VoIP Multimedia communique Server (MCS) 5100 2.0

This certification exams the means to put into effect, operate, and troubleshoot the VoIP Multimedia communication Server (MCS) 5100 2.0. This certification covers installing of the hardware and utility, configuration, upkeep, and administration of the Multimedia communique Server (MCS) 5100 2.0. To pass the certification, two checks should be efficiently achieved: technology standards and Protocols for IP Telephony options, and VoIP Multimedia verbal exchange Server (MCS) 5100 2.0. The technology specifications and Protocols for IP Telephony solutions exam is a top level view of convergence technologies.

NNCSS - VoIP Succession 1000/1000M Rls. 3.0 DB Administrator

This certification exams the skill to retain and troubleshoot the VoIP Succession one thousand/1000M Rls. three.0 DB Administrator. This certification covers the architecture, configuration, preservation, and administration of the Meridian 1, Succession a thousand Rls. three.0, and Succession 1000M Rls. three.0 using primary Alternate Route option (BARS) and network Alternate Route alternative (NARS). To move the certification, two tests have to be efficaciously achieved: expertise requirements and Protocols for IP Telephony solutions, and Succession 1000/1000M Rls. three.0 DB Administrator.

NNCSS - VoIP Succession a thousand/1000M Rls. three.0 setting up and protection

This certification tests the skill to deploy, configure, and retain the VoIP Succession one thousand/1000M Rls. 3.0. This certification covers the setting up, architecture, configuration, protection, and administration of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. three.0, information superhighway Telephones i2xxx, and Optivity Telephony manager (OTM) 2.1. To move the certification, three tests need to be effectively achieved: know-how requisites and Protocols for IP Telephony solutions, and Succession 1000/1000M Rls. three.0 for Technicians, and Succession a thousand/1000M Rls. three.0.

aid professional

The assist skilled certifications build on the specialist's advantage by using demonstrating their ability to implement, function, and troubleshoot an advanced Nortel Networks IP Telephony solution. The assist professional certifications reflect a candidate with six to twelve months of hands-on experience with the capability to lead or assist intermediate-level personnel to retain advanced Nortel IP Telephony solutions.

NNCSE - CallPilot 2.0 Unified Messaging solutions

This certification tests the capacity to put in force, function, troubleshoot and optimize the VoIP CallPilot Unified Messaging answer 2.0. This certification covers the installing, administration, interoperability, protection, improve approaches and have utilization for a multi site CallPilot gadget. To circulate the certification, the candidate must first achieve their NNCSS - CallPilot Rls. 2.0. consequently, the CallPilot 2.0 Unified Messaging solutions must be effectively accomplished to reap this certification.

NNCSE - Contact core

This certification tests the capability to implement, function, troubleshoot and optimize the Contact middle products. This certification covers the candidate's capabilities on the Symposium name center Server (SCCS)/Symposium categorical name center/Symposium internet client, Symposium TAPI provider issuer (TAPI SP), Symposium Agent, and the Symposium web core Portal. To flow the certification, the candidate have to first achieve their NNCSS - Symposium name center Server and the NNCSS - Symposium name core TAPI/Agent certification. due to this fact, the Contact center examination must be efficaciously accomplished to gain this certification.

NNCSE - IP Convergence Succession 1000/1000M Rls. 3.0

This certification assessments the means to installation, configure, preserve, and optimize the VoIP Succession 1000/1000M Rls. three.0. This certification covers the configuration, succession department workplace (BO), far flung workplace, operation, and Meridian 1 to Succession 1000M 3.0 migration approaches for the Succession 1000/1000M Rls. 3.0, web Telephones i2xxx, far flung office 91xx, and Optivity Telephony supervisor (OTM) 2.1. To flow the certification, the candidate have to first attain their NNCSS - VoIP Succession CSE a thousand Rls. 2.0 or the VoIP Succession one thousand/1000M Rls. 3.0 setting up & protection certification. in consequence, an extra more complicated edition of the Succession a thousand/1000M Rls. three.0 exam have to be efficiently achieved to acquire this certification.

within the IT business, certifications are a way to validate someone's skills inside a exact area. The above Nortel IP Telephony certifications are one of the vital equipment that may demonstrate the capabilities of an IP Telephony support professional. These certifications could not exchange years of business journey, but they do supply the groundwork to guide and manage Nortel Voice over IP solutions.

The subsequent tip will talk about Nortel's Design IP Telephony certification music.

Richard Parsons (CCIE#5719) is a manager of expert capabilities for Callisma Inc., a totally owned subsidiary of SBC. He has constructed a pretty good foundation in networking concepts, superior troubleshooting, and monitoring in areas akin to optical, ATM, VoIP, routed, routing, and storage infrastructures. wealthy resides in Atlanta GA, and is a graduate of Clemson university. His heritage contains senior and most important consulting positions at foreign community capabilities, Lucent, and Callisma.


Avaya's New Route for subsequent-Gen valued clientele | killexams.com Real Questions and Pass4sure dumps

February 08, 2010

by using Brendan B. examine Senior Contributing Editor

there's a new generation of customers that's rising on the market, one it is empowered and which have taken manage of the interactions, armed with competencies in regards to the organizations and their choices, geared up via social media to make or spoil businesses’ reputations. they're worrying that the companies they have interaction with carry to them by means of a widening array of channels of their choice: voice, internet, chat, electronic mail, SMS, social media and video the counsel, products and capabilities at this time.

 

Avaya is now constructing and may begin opening later this yr a brand new path to support corporations to elevate this new generation plus by using likeminded older valued clientele via the contact facilities. the brand new throughway is the Avaya subsequent Gen Context center Portfolio for the contact core market, so one can relaxation on the Avaya aura SIP-primarily based communications platform. The key phrase here is “context.” The company says subsequent technology context-primarily based client carrier is the means to streamline information, strategies and communications to provide a constant, high-cost end-customer engagement. this will ultimately supply customers with the sophisticated service experience they are annoying.

 

Avaya unveiled the toll road Jan. 19 with its “Roadmap for future of business Communications,” which integrates its items with these from the former Nortel enterprise options. Avaya received the division from the bankrupt communications equipment company at auction in 2009 for $915 million.

 

the key guideposts of the Avaya subsequent Gen Context core route encompass looking forward to consumer wants with proactive multichannel notification options and efficiently automating voice and internet self-provider interactions by the use of communications enabled business methods. They also encompass accelerating productivity goals by means of optimizing agent, skilled, self-service interactions throughout channels for effective operations.

 

“We’re focused on fixing the next generation customer care challenge, which requires the beginning of holistic, seamlessly-related features for a generation of consumers that are expecting to acquire care in a variety of alternative ways,” says Jorge Blanco, Avaya vp, contact middle product marketing. “we've additionally been concentrated on how we’re going to harness every kind of assistance both realtime and non realtime and cave in them onto the consumer care method. The plan they have developed is extensible and contains all communications channels.”

 

The Nortel acquisition has added notably to the engineering talent, tools and the raw substances for the Avaya next Gen Context center route, a good way to help contact facilities get the place they are looking to go sooner, with fewer bumps and with enhanced efficiency.

 

Avaya plans to leverage key features from the Nortel contact center suite together with media handling and body of workers purposes, plus one of the crucial one of the views and supervisory capabilities comparable to agent stat views from Nortel’s laptop utility. Avaya is incorporating the Nortel Agile verbal exchange ambiance (ACE), which is an open application platform for building multi-seller communications-enabled company processes and unified communications functions into the Avaya air of secrecy answer.

 

“What we’re attempting to do with both the Avaya and Nortel products is to be certain that their most imaginitive aspects and capabilities are blanketed in the subsequent Gen Context middle,” says Blanco.

 

at the equal time the Avaya roadmap is including onramps for present Nortel customers so they can circulation with no trouble and gradually onto the new thoroughfare. Avaya has a standard product assist coverage of six years beginning with manufacturers’ and then adding optional extended information. owners of Nortel contact middle items corresponding to Symposium categorical may have lots of time to make the flip onto the next Gen Context core.

 

Avaya may be blending contact middle call recording, reporting, and satisfactory management capabilities of Nortel line with its personal call management, recording and QA programs into the next Gen portfolio. corporations have constructed their corporations around the reporting engines that they run, and can sick-come up with the money for to have them changed devoid of seamless migration capabilities, explains Blanco.

 

in a similar fashion Avaya is meshing Nortel’s IVR and speech cognizance options by the use of the Avaya Voice Portal. There are a whole lot of hundreds of such applications that Avaya and legacy Nortel customers have deployed in combination on those systems, that are very scalable, reports Blanco, and which the company is not seeking to disrupt at the moment.

 

“we are taking a look at how these applications can be transitioned to the subsequent Gen environment over time,” says Blanco. “That’s what their shoppers predict.”

Brendan B. examine is TMCnet’s Senior Contributing Editor. To study extra of Brendan’s articles, please talk over with his columnist web page.

Edited with the aid of Erin Harrison


Calabrio pronounces Calabrio Compliance Recording and pleasant management edition 2.7 featuring Redundancy Enhancements for Uninterrupted service | killexams.com Real Questions and Pass4sure dumps

MINNEAPOLIS--(company WIRE)--Calabrio, Inc., a number one provider of personnel optimization and unified computing device utility for IP-primarily based contact facilities, announced these days a new version of Calabrio Compliance Recording and fine management, edition 2.7, which aspects a redundant CTI (computer Telephony Integration) service alternative for enhanced reliability, more advantageous archival options to improve PCI (charge Card industry) compliance, and talents worker recording that doesn't require an underlying contact center ACD (automated name Distributor). Calabrio additionally introduced the supply of Calabrio staff management software, version eight.3.three. both items include elevated language assist.

“distinctive contact center customers have distinct wants, so flexible facets are critical and all of them expect reliability,” pointed out Paul Lidsky, CEO and president of Calabrio, Inc. “The enhancements they introduced today extra toughen two key aspects that have been fundamental to Calabrio software - the reliability and flexibility that are so essential to contact facilities in managing individuals and manner.”

Calabrio Compliance Recording and first-class management (CQM) 2.7

Calabrio Compliance Recording and high-quality management gives the flexibility for purchasers to install a recording solution for best administration, one hundred% voice recording, or each, using application it really is constructed for reliability in IP-based mostly contact centers. This new release, version 2.7, includes right here enhancements:

Redundant CQM CTI provider choice – This enhancement enables for the deployment of redundant CTI features to make sure the crucial recording carrier isn't interrupted by means of the failure of a single server or provider.

group-degree Archive Workflow Configuration – Archival recording can now be configured to exclude recording from specific sets of area codes to accommodate varied third-birthday party recording consent laws. This enhancement expands upon the product’s existing capabilities round PCI compliance.

listing competencies people without ACD Requirement – Calabrio has supported knowledge employee recordings in previous releases, youngsters, an ACD become required. This new edition allows organisations to deploy recording without integration to an ACD through an immediate connection to a Communications manager (IP-based mostly PBX).

improved Flexibility – the new application now makes it possible for recordings to be saved for an unlimited period of time, and allows recording of a whole bunch of calls per agent per day with a view to give the optimum flexibility to fulfill customer necessities.

Localization – Calabrio first-class administration now comprises localizations for French, Italian, German, Spanish, Dutch, Brazilian Portuguese, Swedish, Danish, Russian, Korean, jap, Simplified chinese and traditional chinese language.

Calabrio team of workers management (WFM) 8.three.3

Calabrio workforce management is a a hundred% browser-based solution that provides forecasting, scheduling and personnel planning capabilities which are architected to meet the specific wants of IP-based or virtual contact facilities. This new unencumber, edition 8.3.three, offers more suitable configurability of reviews and work parameters to handle the specific enterprise needs of Calabrio customers. The product is also now attainable in French.

Supported systems include: Cisco Unified Contact center categorical v5.x, 6.0, 7.0; Cisco Unified Contact core commercial enterprise v6.x, 7.x; Avaya CMS 4+, Nortel Contact center 6.0 and Symposium 5.0.

Calabrio Compliance Recording and great management 2.7 and Calabrio team of workers management eight.three.three can be found now via authorized Calabrio partners.

Calabrio Compliance Recording and exceptional management and Calabrio personnel management are components of the Calabrio One suite, which integrates team of workers optimization with unified laptop applications for agents and supervisors in order to improve the customer journey, grow income, and raise profitability. for example, Calabrio One customers can create forecasts, generate work schedules, measure great and efficiency, entry studies and signals, and collaborate inside their teams to have an impact on efficiency. The Calabrio One identify represents a stream toward streamlining business processes - presenting agents with one view of the consumer, and proposing supervisors and executives with one view of the contact center – all from a typical computing device.

About Calabrio, Inc.

Calabrio, Inc. develops and markets Calabrio One™, a comprehensive suite of customer interaction and body of workers optimization utility that’s handy to put in force, use and maintain in new IP-primarily based client interaction networks. by way of integrating group of workers optimization inside the agent and supervisor workflow, Calabrio helps valued clientele align their contact middle enterprise strategies and performance with their company aims. Calabrio distributes their application via channel partnerships and an o.e.m relationship with Cisco, and has installed utility on greater than 550,000 computers. Calabrio is a member of the Cisco know-how Developer software (CTDP), the Nortel Open developer application, and a gold member of the Avaya DevConnect program. discover information and assistance at www.calabrio.com.

Calabrio, Calabrio One and the Calabrio logo are registered trademarks or emblems of Calabrio, Inc. All other trademarks mentioned during this doc are the property of their respective homeowners.


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Symposium Express Call Center Inst and Maint

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CBL & Associates Properties, Inc. (CBL) Q3 Earnings Conference Call Transcript | killexams.com real questions and Pass4sure dumps

Logo of jester cap with thought bubble with words 'Fool Transcripts' below it

Image source: The Motley Fool.

CBL & Associates Properties, Inc. (NYSE:CBL)Q4 2018 Earnings Conference CallFebruary 8, 2019, 11:00 a.m. ET

Contents:
  • Prepared Remarks
  • Questions and Answers
  • Call Participants
  • Prepared Remarks:

    Operator

    Good day. And welcome to the CBL Properties fourth quarter earnings conference call. All participants will be in a listen-only mode. Should you need assistance, please signal a conference specialist by pressing the * key followed by 0. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press * then 1 on your telephone keypad. To withdraw your question, please press * then 2. Please note this event is being recorded. I would now like to turn the conference over to Katie Reinsmidt, CIO. Please go ahead, ma'am.

    Katie Reinsmidt -- Chief Investment Officer

    Thank you. And good morning. Joining me today are Stephen Lebovitz, CEO and Farzana Khaleel, Executive Vice President and CFO. This conference call contains forward-looking statements within the meaning of the Federal Securities Laws. Such statements are inherently subject to risks and uncertainties. Future events and actual results, financial and otherwise, may differ materially. They direct you to the company's varied filings with the SEC for a detailed discussion of these risks. A reconciliation of supplemental non-GAAP financial measures to the comparable GAAP financial measures was included in yesterday's earnings release and supplemental that will be furnished on Form 8-K and is available in the invest section of the website at cblproperties.com.

    This call is being limited to one hour. In order to provide time for everyone to ask questions, they ask that each speaker limit their questions to two and then return to the queue to ask additional questions. If you have questions that were not answered during today's call, please reach out to me following the conclusion of the call. I will now turn it over to Stephen.

    Stephen Lebovitz -- Chief Executive Officer

    Thank you, Katie. And good morning, everyone. Before I talk about their results for the quarter and the year, I wanna start off with some commentary on their new bank facility which closed last week. This $1.185 billion financing which recast their existing term loans in lines of credit is a huge accomplishment for CBL. It provides us with the runway and flexibility to achieve their redevelopment operational goals over the next several years. Sixteen banks are part of the new facility. And they appreciate their support and vote of confidence. I am also proud of everyone in the CBL organization for all of their hard work and accomplishments in 2018. They have an incredible team of professionals at CBL. And I'm constantly impressed by the dedication and creativity they demonstrate every day. They are pleased to deliver results in line with expectations set forth at the beginning of the year, notwithstanding the challenges that materialized.

    This result was accomplished despite bankruptcy filings by two department store chains as well as overall pressure on several national retailers. In addition to the new credit facility, they successfully executed a number of important financial goals in 2018 with more than $340 million in financing activity. This included two non-recourse property-level financings at very favorable rates. They also completed more than $100 million in gross dispositions, supplementing free cash flow and contributing to lower total debt at year-end. And in January, they completed the sale of Cary Towne Center and a deed in lieu on an Acadiana Mall which will reduce overall debt by another $160 million. As I stated, their operational results for the full year were in line with guidance and expectations. Fourth quarter same-center NOI improved from the year-to-date trend with NOI declining 4.4% and full-year same-center NOI declining 6%.

    This improvement was due to both effective management of expenses and contributions to the top-line from new leasing and project openings. Adjusted FFO for the fourth quarter was $0.45 per share. And for the full year, it was $1.73 per share. They are never satisfied with negative numbers. And their entire organization is focused on stabilizing NOI and FFO and returning the company to growth. They ended the year with portfolio sales of $377 per square foot compared with $375 per square foot for the prior-year period. Additionally, portfolio occupancy demonstrated improvement with a 110-basis point sequential increase to 93.1%. With 2018 behind us, they are executing on their strategic priorities for 2019. Between the bankruptcy filings of Bon-Ton of Sears, they have more than 40 anchor closures.

    As their guidance for this year indicates, the red loss from anchor closures as well as rent reductions and store closures related to bankrupt or struggling shop tenants is having a significant near-term impact to their income stream. At the same time, they now have the opportunity to transform their properties by bringing in newer, more dynamic uses which will help to stabilize income and strengthen their portfolio for the long term. These new users will drive greater sales in traffic and solidify the market-dominant position of their properties for years to come. While in the past, their tenants were limited to primarily national apparel retailers, today, the uses are wide-ranging. In 2018, over 67% of their total new leasing was executed with non-apparel tenants, including dining, entertainment, value, and service.

    We are currently under construction, have agreements executed, or in active negotiation on three multi-family projects, 11 entertainment operators, 11 hotels, 38 restaurants, three fitness centers, three medical uses, three sub-storage facilities, two grocers, and a number of other non-retail uses. It's encouraging to report the amount of activity that they have going on across their portfolio. These deals take time to execute. But they will be positive additions to their properties. They are also paying close attention to the capital requirement of backfilling closing stores. I want to highlight that across their portfolio, they have a dozen anchor replacements that are expected to occur that require little or no investment by CBL. While they have certain properties where a more significant investment is warranted, to create higher long-term value, they are closely watching the total spend through this process. They expect total annual redevelopment spend to remain in the $75 to $125 million range for the next several years.

    We'll continue to secure construction financing for the larger projects such as Brookfield Square. Following their dividend reduction last year, at the midpoint of their guidance range, we'll generate approximately $221 million of cash flow after the common dividend providing sufficient liquidity to fund these projects on a leverage-mutual basis. They are confident that the strategies they are executing on to redevelop their properties and diversify their tenancy in 2019 will position their portfolio for stabilization in 2020 and ultimately, a return to growth. I will now turn the call over to Katie to discuss their operating results and investment activity.

    Katie Reinsmidt -- Chief Investment Officer

    Thank you, Stephen. They made solid headway in 2018 toward recouping occupancy loss from bankruptcies and store closings in recent years. During the quarter, they executed over 1.3 million square feet of leases, bringing 2018 leasing activity to 4.2 million square feet. Same-center mall occupancy for the fourth quarter was 92.1%, representing a 130-basis point increase sequentially and a 10-basis point decline from the prior-year quarter. Portfolio occupancy of 93.1% represents an increase of 110 basis points sequentially and a 10-basis point decline compared to last year. Bankruptcy-related store closures impacted fourth quarter mall occupancy by approximately 70 basis points or 128,000 square feet. Occupancy for the first quarter will be impacted by a few recent bankruptcy filings. Gymboree announced the liquidation of their namesake brand and Crazy 8 stores. They have approximately 45 locations with 106,000 square feet closing.

    We also have 13 Charlotte Russe stores that will close as part of their filing earlier this month, representing 82,000 square feet. Earlier this week, Things Remembered filed. They anticipate closing most of their 32 locations in their portfolio, comprising approximately 39,000 square feet. On a comparable same-space basis for the fourth quarter, they signed over 600,000 square feet of new and renewal mall shop leases at an average gross rent decline of 9.1%. Spreads on new leases for stabilized malls increased 2.6%. And renewal leases were signed at an average of 11.3% lower than the expiring rent. As we've seen throughout the year, certain retailers with precipitant sales declines have pressured renewal spreads. They had 17 Athena deals and two deals with Express this quarter that contributed 550 basis points to the overall decline on renewal leases. They anticipate negative spreads in the near-term but are optimistic that the positive sales trends in 2018 will lead to improved lease negotiations this year.

    Same-center sales for the year reached $377.00 per square foot compared with $375.00 per square foot in the prior year. Their portfolio generated healthy increases in October and November, offset by declines in December. Categories that performed well included electronics, fast casual restaurants, shoes, and health and wellness. Regionally, sales were strong throughout the year in their Texas properties. Their anchor redevelopment program is making significant progress. While they are experiencing the impact to their income in the near term, they will build back a more diversified, higher credit quality income stream, as they make progress in replacing closed anchor locations. Their properties are not only the favored shopping destination in their margin but are becoming the go-to place for entertainment, dining, service, lodging, and more. And they have a ton of activity occurring across the portfolio. I'll review the projects currently under construction.

    But I encourage you to review the department store activity schedule that they included in their supplemental package. It details the current status of every Sears and Bon-Ton box in their portfolio, whether it is operating, closed, owned, or leased. They have an impressive amount of deals that are in LOI stages or active negotiation. So, you can expect to see announcements from us on those deals as they come to fruition. At Jefferson Mall in Louisville, Kentucky, they celebrated the grand opening of Round One Bowling and Amusement in a former Macy's in November. This new use was very popular over the holidays and is generating considerable traffic at the center. Aubrey's Restaurant and Panda Express opened here in Chattanooga at Northgate Mall in the former Sears Auto Center space this month. Bonefish Grill and Metro Diner will open in the former Sears Auto Center location at Volusia Mall in Daytona Beach in the spring.

    Construction is progressing on the first phase of the redevelopment of the former Macy's at Parkdale Mall. Dick's Sporting Goods, Five Below, and Home Goods will open this summer. Construction is well under way on the Sears redevelopment at Brookfield Square in Milwaukee, Wisconsin which is one of the stores they purchased in 2017 through a sale-leaseback. The first phase of this project includes a new Marcus Theater BistroPlex Diamond movie experience and WhirlyBall Entertainment Center. Two restaurants have already opened in all lots on the Sears parcel. And construction has commenced on the new hotel and convention center. They are under construction on Dave & Buster's at Hanes Mall in Winston-Salem in former shop space near the Sears wing with a opening scheduled for this spring. In Greensboro, at Friendly Center, O2 Fitness is under construction, replacing a former freestanding restaurant. The new 27,000 square foot location will open next month.

    Here in Chattanooga, they opened Cheesecake Factory in early December on a pad in the Sears parking lot. Since their opening, they've enjoyed a strong reception with continuous long waits which has resulted in increased traffic to the mall. Sears closed their store here in January. And they expect to start construction on the redevelopment of this building in the spring. This project will include Dave & Buster's, a boutique hotel, Dick's Sporting Goods, additional restaurants, and office space. The hotel will be developed in a joint venture structure with a well-regarded hotel developer. Similar to other development joint-ventures, they have contributed land as their portion of the equity which allows us to realize value from their assets and to share in future upside. I will now turn the call over to Farzana to discuss their financial results.

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Thank you, Katie. In January, they closed on their new [inaudible] $1.185 billion credit facility with a maturity date of July 2023. This financing achieved a number of important goals for us. With this closing, we've addressed all of their unsecured maturities until 2023. They have also simplified their covenants. Going forward, they have one set of covenants calculated in a consistent manner with the unsecured notes. They have also rightsized their facility, eliminating a large unused fee but still providing more than adequate capacity. At closing, they utilized their new line of credit to reduce their outstanding term loans by $195 million to a total of $500 million. As a result, at closing, they had $420 million outstanding on their lines of credit, leaving $265 million of remaining volume capacity. They anticipate utilizing disposition proceeds and excess cash flow to reduce this balance over time.

    We have a release provision under the new facility to unencumber properties as they make amortization payments on the term loan as well as release provisions for disposition or long-term property level financing. Using the midpoint of guidance, they estimate $220 million in cash flow after common dividends for 2019. This is more than sufficient to fund their redevelopment and maintenance CapEx as well as a term loan amortization of $35 million per year. They will also continue to be active in the disposition market. And to the extent they complete transactions, this will serve to supplement their free cash flow. They have provided proforma covenants for the new credit facility in the supplemental as well as some metrics on the unencumbered pool that will support the covenants going forward. The conversion of the line of credit in term loans to a secured facility increased the secure debt ratio to 34.9%.

    The unencumbered pool is supported by NOI from their healthy and stable associated centers and community centers as well as stable malls including a number with redevelopments under way or in planning. In January, they completed the sale of Cary Towne Center and also completed the transfer of Acadiana Mall. The $163.5 million of related debt has been extinguished which will be reflected in their debt balance in the fourth quarter. They also expect to report a gain on extinguishment of debt related to both transactions which they will exclude from adjusted FFO. They have four secured loans maturing in 2019, two loans secured by Honey Creek and Volusia Mall in July. We've been in discussion with the lender and anticipate being able to announce a favorable resolution soon. They have $4.6 million loans secured by a phase of their Atlanta Outlet Center that they anticipate refinancing. They expect to wrap up these financings early in the year and begin focusing on 2020 maturities.

    We have one additional secured mortgage that comes due in December. This loan was previously restructured and extended and continues to perform. They will evaluate their options and make a decision on their action plan closer to maturity. Their total pro rata share of debt at year-end was $4.66 billion, a reduction of approximately $105 million from year-end 2017 and a $27 million sequential decline. At quarter-end, net debt to EBITDA was 7.3 times compared with 6.7 times at year-end 2017. The increase was primarily due to lower total property level NOI. However, this should improve during the year with a reduction in debt related to Cary and Acadiana as well as property level and term loan amortization. Fourth quarter adjusted FFO per share was $0.45, representing a decline of $0.11 per share compared with $0.56 per share for the fourth quarter 2017. For the full-year, adjusted FFO was $1.73 per share compared with $2.08 per share in 2017.

    Major variances included $0.08 per share dilution from asset sales in non-core properties, $0.20 per share from lower NOI-related, primarily to retailer and anchor bankruptcies. Other variances included $0.02 per share higher G&A, primarily related to retirement expense and $0.02 lower gains on their partial sales. During the quarter, they recognized impairments on two properties, Honey Creek Mall and Eastland Mall. I want to spend a minute to walk through these circumstances since both are unique. Honey Creek is secured by a non-recourse loan that matures in July and is cross-collateralized and cross-defaulted with Volusia Mall. As I mentioned, we've been working with a vendor toward a favorable resolution ahead of maturity. However, as a result of the imminent loan maturity, the whole pad is shortened. Coupled with changes to the projected NOI, the property, due to multiple anchor closures, their analysis determined that an impairment was appropriate at this time.

    Eastland Mall has been the hardest hit from anchor closures, losing four department stores. They are in early stages of exploring several redevelopment options that would create future value while also limiting their capital investments. However, the impact of the lost land and co-tenancy related to the anchor closures on projected cash flow necessitates an impairment at this time. For the fourth quarter, same-center NOI decreased 4.4%, a sequential improvement from the third quarter same-center NOI. With this pickup for full-year 2018, they recorded a 6% decline in same-center NOI. This decline was primarily driven by loss rent related to retailer bankruptcies and rent reductions for certain struggling retailers. Expenses improved year-over-year as they worked to effectively manage cost. As Stephen indicated, their expectation for 2019 include assumptions for lost rent from anchor and store closures as well as low rent from renewals with struggling retailers.

    The liquidation of Gymboree stores will result in a loss of gross annual rent of $3.7 million from their roughly 45 stores. This week, Charlotte Russe filed for bankruptcy and announced 13 store closures in their portfolio comprising $3.3 million gross annual rent. After the closures, well have 29 stores remaining, totaling $5.5 million in gross annual rent which would be at risk if they end up liquidating. Things Remembered also filed. And they expect the majority of their stores will close. They have 32 locations with approximately $2 million in gross annual rent. Their leasing team is already working on finding replacements for these locations. And their specialty leasing team will work to generate temporary income until a permanent replacement is found. They also focused on expense management and have taken steps to decrease overhead expense with reductions to executive and offers of compensation taking effect in 2019.

    We anticipate interest expense to be flat to slightly up in 2019, as the higher rate on the credit facility is offset by interest savings from mortgage financings, lower total debt in a reduced, unused facility fee. They are providing an initial FFO as adjusted per share guidance of full-year 2019 in the range of $1.41 to $1.46 per share which assumes a same-center NOI decline in the range of 6.25% to 7.75%. Consistent with their approach last year, their guidance includes a top-line reserve to take into consideration the impact of unbudgeted bankruptcies, store closures, rent reductions, and co-tenancy that may occur. After reviewing their watchlist and their best assumptions, we've set the reserve in the range of $5 to $15 million to capture any losses that are above and beyond their budget. I will now turn the call over to Stephen for concluding remarks.

    Stephen Lebovitz -- Chief Executive Officer

    Thank you, Farzana. As I said earlier, they have made tremendous progress on their strategic priorities and are well-positioned to succeed despite the challenges they face. Their new credit facility removes short-term financial pressure and allows us to focus on achieving longer-term goals. They are actively elevating their assets, generating new income strains, and seeking out partnerships that supplement their capital sources and broaden their asset base. They are watching their capital allocation to ensure they are investing the right amount in the right projects and making tough decisions when they are necessary. Their goal as they move through 2019 is to position the portfolio for stabilization in 2020 and return CBL to growth. And I'm confident that they have the strategies in place to achieve this goal. Thank you for your time today. They will now open the call to questions.

    Questions and Answers:

    Operator

    Ladies and gentlemen, they will now begin the question and answer session. To ask a question, please press * then 1 on your touchtone phone. If you're using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press * then 2. At this time, they will pause momentarily to assemble their roster. And their first question comes from Todd Thomas with KeyBanc Capital Markets. Please go ahead.

    Todd Thomas -- KeyBanc Capital Markets -- Analyst

    Hi. Thanks. Good morning. Just a little bit of clarification around some of the different buckets in the same-store guidance. I was just curious, Farzana -- so, you mentioned that there's $5.5 million in gross annual rent from the Charlotte Russe stores that are not currently closing. How is that factored into the guidance? Will that hit the reserve? Or is that factored into one of the other buckets?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Hi, Todd. Some of it is embedded in the numbers. But some of it will come off from the reserves. So, approximately $3 million will be in the $5 to $15 million reserve that they have established.

    Todd Thomas -- KeyBanc Capital Markets -- Analyst

    Okay. So, some of the bankruptcy impacted tenants if they closed stores that are in addition to what's already known. That would basically flow through the reserves, so the $5 to $15 million?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    That's correct.

    Todd Thomas -- KeyBanc Capital Markets -- Analyst

    Okay. And Farzana, so, you talked about some additional dispositions throughout 2019 to supplement cash flow. Are you currently marketing any assets for sale today? And are there any dispositions embedded in the 2019 guidance?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Well, no. The dispositions are not embedded. However, what they say is that they will supplement the free cash flow for investments and reduction in debt. So, they generally, every year, have about $30 to $35 million in proceeds from their parcel sales. So, that's one component. And then the other component is certain opportunistic asset sales that they will explore as they go forward. And they are working on some smaller ones. And they will let you know when they are able to accomplish those results.

    Stephen Lebovitz -- Chief Executive Officer

    Yeah. They don't like to comment on what they might be marketing because there's so many different ways you can market assets, whether it's through brokers or privately. And a lot of times, they're also exploratory, just to get a sense for the market. So, I think like Farzana said, they don't include it in guidance. And as something happens, and they announce it, then they would make the adjustment.

    Todd Thomas -- KeyBanc Capital Markets -- Analyst

    Okay. Thank you.

    Operator

    And their next question comes from Craig Schmidt with Bank of America. Please go ahead with your question.

    Craig Schmidt -- Bank of America -- Analyst

    Thank you. I wonder if you knew the number of assets in tier one out of the 18 that are unencumbered? And then how many of the 33 assets in tier two are unencumbered as well?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Well, the asset category has changed a little bit since they closed the loan. So, when they did close the loan, they had three assets that were tier one. And now, since they have changed the sales per square foot, there are four assets. And one of the assets has moved down to tier two. And one has moved down to tier three. So, it's sort of a mixed bag in terms of what's in tier one and tier two for the Wells Fargo lines of credit versus what's bond. But like I mentioned, for the bond's portfolio, the unencumbered piece that's left, they have a number of community centers and a number of associated centers. And a big portion are tier two properties. I don't have a count right now to give you. But the total count for the Wells Fargo line is about 17 properties in total.

    Craig Schmidt -- Bank of America -- Analyst

    Okay. Thank you. And then you currently have one of your seven redevelopment projects under development from tier three. I just wonder how active will you be in future redevelopments with tier three projects?

    Stephen Lebovitz -- Chief Executive Officer

    Yeah, Craig. For the most part, the redevelopments are focused on the higher sales per square foot centers. Although, in the case of Brookfield Square, it's misleading just because of the quality of the location and the market. And the project that we're redeveloping the Sears is outward facing theater, entertainment, restaurants, hotel, conference center. And so, they are creating value even on a freestanding stand-alone basis with that type of project. And that mall, over time, will continue to transition and have redevelopment opportunities. It's a great location. Tons of traffic on the roads and great visibility in a growing market. So, they evaluate each one individually. But that's the circumstances there.

    Craig Schmidt -- Bank of America -- Analyst

    Okay. Thank you.

    Operator

    And their next question comes from Rich Hill with Morgan Stanley. Please go ahead with your question.

    Richard Hill -- Morgan Stanley -- Analyst

    Hey. Good morning, guys. Maybe I can just start off with talking about other income. It looks like that increased, at least compared to their estimates, rather significantly compared to the prior quarter. Farzana, could you maybe walk through what was included in that?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Yeah. There's a reclassification going on. And I think you probably have seen that from other companies reporting that as well. So, there are certain income components that used to be included in the base rent. Some of them were in the tenant reimbursements. So, they have reclassified from tenant reimbursements to the other nine to the other category and also some lease income from other rent to other income which is some of the branding and sponsorship-type income.

    Richard Hill -- Morgan Stanley -- Analyst

    Got it. I'll probably follow-up offline just to get a little bit more detail and make sure it makes sense. I did wanna talk about your -- as just a quick, separate question -- your NOI on unencumbered assets. Just to make sure we're thinking about it correctly, I see around $168.5 million unencumbered NOI. Is that right?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Yeah. The total unencumbered NOI is approximately $365 million. So, it's now divided. It's split in half. Half of it went to the new credit facility. And half of it is still in the unencumbered pool.

    Richard Hill -- Morgan Stanley -- Analyst

    Got it. And so, that unencumbered NOI -- I know you gave negative-7% same-store NOI growth overall. Do you have any thoughts on how that unencumbered same-store NOI is trending compared to the overall guidance?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    No. I don't have that information, Richard.

    Richard Hill -- Morgan Stanley -- Analyst

    Okay. Great. That's it, guys. I'll probably follow-up offline. Thanks very much.

    Operator

    And their next question comes from Caitlin Burrows with Goldman Sachs. Please go ahead.

    Caitlin Burrows -- Goldman Sachs -- Analyst

    Hi. Good morning. Maybe just in terms of the same-store NOI in 2018 that came in right at the midpoint of your guidance. I was just wondering for 2019 and how you think about the reserve which is slightly smaller, would you say this reflects a smaller watchlist? Or how would you think about how you arrived at that reserve amount?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Yeah. Most of the bankruptcy that they know about now is all baked into their top-line numbers. So, what they have left is a smaller watchlist. Obviously, the reserve has been lowered because of that. So, this is all unknown from now on, whatever that comes up. So, we've provided for the $5 to $15 million bankruptcy reserve for that.

    Caitlin Burrows -- Goldman Sachs -- Analyst

    Okay. And then also, I was wondering if you could just remind us in terms of same-store NOI, does that include the impact of your anchor redevelopments? And if it does, do you know how much of a positive benefit that had in 2018 and what to expect for 2019?

    Katie Reinsmidt -- Chief Investment Officer

    Caitlin, they actually include some benefit if there's a redevelopment. But they also deduct the lost anchors. So, you can see on their same-store NOI reconciliation that they provided to get to the midpoint, they have that $1.8 million detraction from the anchor closures that's occurring. So, there is some benefit. But it's all recycled in together. Hopefully, we're doing accretive redevelopments that benefit NOI over the long-term. So, ultimately, it should improve the growth rate. But there's not a material uplift in 2019 relative to what we're seeing on the anchor closure side.

    Caitlin Burrows -- Goldman Sachs -- Analyst

    Got it. Just because there's a little offset from the improvement that you are getting.

    Katie Reinsmidt -- Chief Investment Officer

    Yeah. Exactly.

    Caitlin Burrows -- Goldman Sachs -- Analyst

    Okay. Thanks.

    Operator

    And their next question comes from Christine McElroy with Citi. Please go ahead.

    Christine McElroy -- Citi -- Analyst

    Hey, guys. Good morning. Understanding from Todd's question that you're not giving a disposition estimate. But just as they think about the $220 million of free cash flow expectation, can you give us the CapEx breakout for 2019 in terms of what you expect to spend this year on development and redevelopment and then the leasing CapEx bucket and the R&M CapEx bucket? And then what's left over for the line of credit paydown?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Yeah. We've noted that they have approximately $220 million in free cash flow after dividend payments. And they are expecting similar CapEx as they had in 2018, around $70-$75 million. And if you also add in some odd parcels sales that they have typically done every year, their cash flow should more than cover the amortization, not only the property level amortization but also the term loan amortization and also have sufficient funds between $75 to $125 million, as they noted, to spend on developments. So, it should pretty much balance out.

    Christine McElroy -- Citi -- Analyst

    Okay. And then in terms of line of credit paydown from where the balance is today, anything left over? Is there anything left over to go to that? Or is that any dispositions that you do would go to line of credit paydown?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Yeah. Well, generally speaking, the disposition proceeds have reduced their lines of credit over the years. And even last year, they had a considerable decline in their total debt balance, about $100 million. And largely, it came from disposition proceeds. So, that will continue as they have dispositions that will bring their lines of credit down. And also, the term loan will keep coming down because they are making amortization payments.

    Katie Reinsmidt -- Chief Investment Officer

    And Christine, I'd also mention the $75 to $125 million that Farzana talked about, they do get construction lands on some of their major projects like Brookfield. So, they would be using construction sources. It's a debt for debt swap. But that goes into the calculation as well.

    Christine McElroy -- Citi -- Analyst

    Okay. Gotcha. And then just as you think about the dividend level and maintaining, within the rules, your payout, maybe you could just walk us through a taxable income calculation now that you've got your budgeting done in terms of you've got the NOI decline. It sounds like interest expense is flat to up. But then to the extent that you expect to generate or use NOLs to offset the taxable income.

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    We just don't generally walk you through a taxable income calculation because it is a complex one. And I don't think it would be appropriate for us to do that. But I will tell you that as they looked ahead in 2019 and adjusted their dividends, it is to pretty much follow the taxable income that they expect to have in 2019. It will have some losses like for Acadiana Mall that will be part of it and Cary Towne Center. So, that's really where it will be. This is where they are projecting. But they watch it every quarter. And they view it. And they will make adjustments if they feel that that's appropriate. But at this time, their dividend is set for the next quarter or this quarter at seven and a half cents.

    Christine McElroy -- Citi -- Analyst

    Thank you.

    Operator

    And their next question comes from Tayo Okusanya with Jefferies. Please go ahead.

    Tayo Okusanya -- Jefferies -- Analyst

    Hi. Yes. Good morning. First of all, just congrats on all the progress with the debt refinancing and as well as a retenanting space. That's good information and good progress there. In regards to your loss provision of rent, the $5 million to $15 million, just from the initial comment about the three bankruptcies so far this year, that eats up about half of it at this point. If you end up in a situation where you do have a liquidation of one or more of the three tenants and then you continue to have store closures from some of your weaker tenants and your top-20 like Athena -- or in H&M, they're talking about clothing stores. Forever 21 is doing some rent modifications. How comfortable are you with that $5 to $15 range? And is there any risk it could get bigger?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Hi, Tayo. They have baked in all the bankruptcies that I just mentioned in my prepared remarks. So, the $5 to $15 is pretty much open right now for us to use if they have not budgeted them and they have some new information that comes up. But so far, all of the bankruptcies that I mentioned, they are already baked into their numbers, top-line --

    [Crosstalk]

    Tayo Okusanya -- Jefferies -- Analyst

    So, the $5 to $15 is an additional provision?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    That's correct.

    Katie Reinsmidt -- Chief Investment Officer

    The only one that's outstanding is the Charlotte Russe where they mentioned that they had that $5 million annual gross rent exposure. But obviously, it would be prorated for -- if they happen to liquidate, it would be prorated for whenever their liquidation would occur. And they do also budget tenant by tenant or face by face. So, some of the stores are already budgeted to have rent declines or closures within their base budget. So, it wouldn't be that full $5 million impact coming out of the reserve.

    Tayo Okusanya -- Jefferies -- Analyst

    Okay. But if you do have a liquidation of any of those bankruptcies, that's not in your numbers. You just have what the stores you expect to close right now -- a liquidation would eat into the loss reserves, correct?

    Katie Reinsmidt -- Chief Investment Officer

    Well, the main thing is -- Gymboree was pretty much all the store closed anyway except for three or four Janie and Jack locations that they had. And Things Remembered, they expect them to close almost all if not all of their locations. So, that was already factored in.

    Tayo Okusanya -- Jefferies -- Analyst

    Into the numbers. Okay. That is helpful. And then just in regards to -- I know this is a very popular question. But within your market, can you just talk a little bit about, again, retailers who historically have not really had stores in your markets who you're starting to attract with some of your redevelopment projects?

    Stephen Lebovitz -- Chief Executive Officer

    Yeah. No. Thanks, Tayo. And thanks for your congrats on the loan recasts and the redevelopments. So, like I said in my remarks, we've got a lot of different non-apparel uses that we're adding. And it's really a combination coming from all different types of areas. And we're working with a number of alternative uses, mix-use. Like I said, the hotels and multi-family. But also, within retail, there's a lot of transition. There's new names that are e-tailers that we're in active discussions with and that we're meeting with. And hopefully, we'll be able to announce those in the not-so-distant future. And then the entertainment users that we're adding are new to the market. Dave & Buster's will be new to Winston-Salem or Chattanooga when they open. So, really, almost everyone we're working with is new to the market. And that's their goal is to use the closed department stores to transition these properties into different types of open air and more entertainment and food and mixed-use based projects.

    Tayo Okusanya -- Jefferies -- Analyst

    Gotcha. Okay. Gotcha. Helpful. Thank you.

    Operator

    And their next question comes from Linda Tsai with Barclays. Please go ahead.

    Linda Tsai -- Barclays -- Analyst

    Hi. When you discuss the multiple anchor closures that resulted in impairments to Honey Creek and Eastland, are there other malls in your portfolio that could see a similar situation in '19?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Hi, Linda. The impairment is a quarter by quarter process. They don't know at this point that they will have any other properties that will meet that criteria. But these two properties that I mentioned were significantly impacted because they had multiple anchors that left the center. So, at this moment, it's these two other ones that they have taken impairment on.

    Linda Tsai -- Barclays -- Analyst

    Okay. Thanks. And then on page five, in terms of the reconciliations to the same-store NOI, there's a couple of categories where you lump in two items. Can you give us a breakdown of the contribution -- so, for example, lease modifications and co-tenancy? That has a negative-1.4% impact. What percentage of that is lease modifications versus co-tenancy?

    Katie Reinsmidt -- Chief Investment Officer

    Yeah. We're not gonna be able to break it down any further than that, Linda. But that's their best estimate from each one of those larger categories. Obviously, it's all a little bit frangible. But they bucketed those together because they made sense.

    Stephen Lebovitz -- Chief Executive Officer

    Yeah. Linda, also, just back to your first question, they do have clarity now on Sears which is good. So, they know department stores that are closing. They know which are staying open, at least in the near-term. So, I think that gives us some comfort when we're looking -- and we've also, like I said, had a lot of success in backfilling these different department stores. And they have several that are opening. There are a couple that have opened. A lot they're opening this year. And so, that'll all counter any pressure on the properties from an impairment point of view.

    Linda Tsai -- Barclays -- Analyst

    Thanks for that. And then just finally, looking at page 37 to 38, in terms of the redevelopment plans for Sears and Bon-Tons, it seems like you guys are gonna be really busy. Are there any plans to do more hiring to help support these projects?

    Stephen Lebovitz -- Chief Executive Officer

    Well, the short answer is no. But they had, over the years, a pretty active new development program. And so, we've redeployed that expertise and that team to the redevelopments. And also, within leasing, we've set up redevelopment specialists. And it's working well. And yes, there's a lot out there. And everyone's really busy. But they feel like it's manageable. And as Farzana said, we're very cognizant of their G&A and managing expenses. And we've taken steps to reduce it for this year which they feel like is what they need to do because, like I said, their goal is really to get back on track from stability in their NOI and FFO and return the company to growth.

    Linda Tsai -- Barclays -- Analyst

    Thanks.

    Operator

    And their next question comes from Michael Mueller with JPMorgan. Please go ahead.

    Michael Mueller -- JPMorgan -- Analyst

    Yeah. Hi. On the, I think it was about $9 million of rent tied to the three bankruptcies that you mentioned, was that $9 million amount -- was that calendar-year amount? Was that an annualized amount? And what's currently in the run rate as you start 2019 that hasn't gone away?

    Katie Reinsmidt -- Chief Investment Officer

    Yeah. It was an annual number. It's gross annual rent. So, it's not prorated for the impact this year. We'll have to see when the store's closed for what that final impact will be. But they have included those numbers in their base guidance outside of --

    [Crosstalk]

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    They're more conservative than not. That's what they have done.

    Michael Mueller -- JPMorgan -- Analyst

    Got it. Okay. Thank you.

    Operator

    And their next question is a follow-up from Christine McElroy with Citi. Please go ahead.

    Christine McElroy -- Citi -- Analyst

    Hey. Thank you. Just a couple quick follow-up. Just on Honey Creek and Volusia, I think, Farzana, that you said that you're coming to a resolution with the lender. And I realize you wrote down Honey Creek. Can you just give us a little bit more color on -- will that involve a reduction in the coupon and extension of those loans? Or maybe just some more color on that.

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    I'd like to finish their negotiations before I give you any information. So, it is under way. They hope to conclude it in the next 60 to 90 days. And we'll obviously let you know.

    Christine McElroy -- Citi -- Analyst

    Okay. Thanks. And then can you say what the debt yields were on Acadiana and Cary Towne Center?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Not really because they haven't been managing Acadiana for a number of months, almost over a year. So, I don't know what the NOI is today or when it went back to the -- there was a note purchase on it. The lender sold a note. And the note purchaser, they ended up giving their deed in lieu of foreclosure to the noteholder. So, we're not aware of generally, what the NOI was. So, I'm not so sure what they bought it for as well. But their debt, of course, was pretty high. So, I wanna say that debt yield was very low.

    Christine McElroy -- Citi -- Analyst

    Okay. And then just lastly, in terms of the 2019 commencement spreads that are in there, the negative-11.6%, would you expect -- based on the leasing that you continue to do for 2019 commencement, would you expect that to hold as they go through the year and you fill out that leasing?

    Stephen Lebovitz -- Chief Executive Officer

    Yeah. They think it's gonna get better. The sales have stabilized. And they had an increase. A lot of the leasing that they did involved high accuracy costs, renewals. And so, that was impacting the negative-11%. And they feel like the environment has improved. I think it's probably too optimistic to say it'll go positive. But they definitely think there'll be progress.

    Christine McElroy -- Citi -- Analyst

    Okay. Thank you, guys.

    Operator

    And the next question is a follow-up from Caitlin Burrows with Goldman Sachs. Please go ahead.

    Caitlin Burrows -- Goldman Sachs -- Analyst

    Hi, again. I guess I was just wondering since somebody else asked about it, and I was wondering -- rather than have to have multiple conversations on the idea of the tenant reimbursement income amounts and other income, could you give a little more detail on what that shift is? And when you net it together, is it both included in same-store? So, when you consider same-store, there's not really an impact?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Yeah. From a same-store basis, there will not be an impact. It's still in the revenue line item if you can think of it that way. It's in the top-line. So, apples to apples. Same-center NOI and the aggregate is comparable. Only the shift in the category, it's shifted from tenant reimbursements and minimum rent to other.

    Caitlin Burrows -- Goldman Sachs -- Analyst

    And any straightforward details or reasoning on why that is? Or it's just the way it is now?

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Oh, this is a new accounting rule change, standards change. And that's the reason for the reclassification.

    Katie Reinsmidt -- Chief Investment Officer

    Caitlin, it's revenue that's related -- non-lease revenue. So, it's for locations that are owned by the --

    [Crosstalk]

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    And they pay a scan. You have to pull out the tenant reimbursement and move them into other. And then for branding income that's advertising and things like that, that's not related to leases. That comes out of other rents and moves into other income. It's --

    [Crosstalk]

    Caitlin Burrows -- Goldman Sachs -- Analyst

    Got it. Okay. Yup.

    Operator

    And their next question comes from Haendel St. Juste with Mizuho. Please go ahead.

    Haendel St. Juste -- Mizuho -- Analyst

    Hey there. Good morning. A couple quick ones for me. Stephen, I was hoping you could elaborate on some comment you made earlier of expected stabilizations in 2020. Did that statement reflect an expectation from improved store closures, leasing spreads, saints or NOI? Maybe some color on that. And if so, what gives you the confidence to make that statement?

    Stephen Lebovitz -- Chief Executive Officer

    Sure. I'd say it's a couple of things. First of all, it is early in the year. So, I don't wanna be overly optimistic. But they do go through a process of budgeting out and just looking at where we've been from co-tenancy impact that'll burn off, backfilling of department stores, leasing progress that we'll continue to make, and then just the general discussions we'll have with retailers. They do feel like we're gonna be in a better position in 2020. And there's a lot of wild cards and variables that can come into play between now and then. And obviously, they won't be doing 2020 guidance until a year from now. But we're happy to talk about it. And it is really the combination that drives that sense of optimism.

    Haendel St. Juste -- Mizuho -- Analyst

    Got it. Got it. Okay. Thanks for that. And then I'm curious how your higher cost of capital might be impacting underwriting hurdles for your redevelopment projects. I'm wondering first, do you have higher return hurdles these days? And has that caused you to postpone or delay any projects you were considering starting?

    Stephen Lebovitz -- Chief Executive Officer

    Yeah. We've definitely looked hard at their redevelopment projects. Like I've said, they have a dozen where we're spending little or no money. So, we've looked to be creative as to strategies that they can backfill without using capital. And we're limiting the investment to ones where they see it's accretive to the asset of the value. And we've gone back and challenged their redevelopment team to reduce costs where possible. There is pressure on construction costs that has been a challenge. And the rent levels -- they wanna make sure that we're setting up the users for success. So, that's important to be realistic in their performance. But it's something that is very top of the mind for us as they look at just how precious every dollar is.

    Haendel St. Juste -- Mizuho -- Analyst

    Thank you.

    Operator

    And this concludes their question and answer session. I would like to turn the conference back over to Stephen Lebovitz for any closing remarks.

    Stephen Lebovitz -- Chief Executive Officer

    Thank you, everyone, for your participation. Today and they look forward to talking to you in the future or seeing you shortly. Thanks.

    Operator

    The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.Duration: 53 minutes

    Call participants:

    Katie Reinsmidt -- Chief Investment Officer

    Stephen Lebovitz -- Chief Executive Officer

    Farzana Khaleel -- Executive Vice President and Chief Financial Officer

    Todd Thomas -- KeyBanc Capital Markets -- Analyst

    Craig Schmidt -- Bank of America -- Analyst

    Richard Hill -- Morgan Stanley -- Analyst

    Caitlin Burrows -- Goldman Sachs -- Analyst

    Christine McElroy -- Citi -- Analyst

    Tayo Okusanya -- Jefferies -- Analyst

    Linda Tsai -- Barclays -- Analyst

    Michael Mueller -- JPMorgan -- Analyst

    Haendel St. Juste -- Mizuho -- Analyst

    More CBL analysis

    This article is a transcript of this conference call produced for The Motley Fool. While they strive for their Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. As with all their articles, The Motley Fool does not assume any responsibility for your use of this content, and they strongly encourage you to do your own research, including listening to the call yourself and reading the company's SEC filings. Please see their Terms and Conditions for additional details, including their Obligatory Capitalized Disclaimers of Liability.

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    Innovations in O&G Asset Integrity | killexams.com real questions and Pass4sure dumps

    While the term ‘innovation’ may have some running for the hills, a group of nondestructive testing (NDT) and asset management experts who will be speaking and exhibiting at the 2019 Australasian Oil & Gas Conference & Exhibition (AOG) are reaping the benefits of it as Australia’s liquefied natural gas (LNG) industry transitions from a construction to a maintenance cycle.

    RoboticsIn many instances, inspection work on process vessels and tanks on offshore oil and gas rigs have required shutting down the platform to facilitate manual inspection – a process that is often time-consuming, unproductive, costly and of course, extremely hazardous.

    “We’ve seen the market shift into a maintenance cycle, and over the last four years, companies have come to accept that remote visual inspection as a technology is the way forward.

    And with that has come robotics. “Innovative robotics technology and remote inspection systems can deliver far safer, more cost-effective, more reliable and more feasible solutions,” said Jason De Silveira, Managing Director of remote visual inspection (RVI) and NDT solutions provider, Nexxis, who will be exhibiting at AOG March 13-15 at the Perth Convention and Exhibition Center. The numbers back up De Silveira’s claim, with the oil and gas industry planning to increase investment in drones and robotics by 13% in the next four years, as per analysis by Frost & Sullivan.

    While Peter Milligan, CEO of the Australian Institute for Non-Destructive Testing (AINDT), agrees that the acceptance of robotics in oil and gas applications is growing he sees them as a tool and not a total solution.

    “Robotics has a place; however, I firmly believe that the role of an NDT technician needs to remain in the hands of an appropriately certified person whom can make a judgement call based on skill and experience,” Milligan said.

    Conected devices and big dataMilligan said another trend in NDT is the growing use of remote monitoring systems which allow assets to be monitored 24/7, and if issues are detected a technician can be deployed to the exact location for further investigation.

    “Before repairs can be made, maintenance teams first need to know what they need to repair.

    “Remote monitoring locates, identifies, monitors and sanctions defects within the assets being inspected which then allows maintenance teams to fix issues if required to avoid lengthy shutdowns if an asset fails,” said the Chief Executive of AINDT.

    With technologies such as sensors becoming more affordable and robust, and with these sensors attached to standard equipment, overall asset health can be monitored more efficiently a practice often referred to as condition monitoring.

    But for Alan Russell, Ausgroup Limited’s General Manager of Group Strategy and Growth, the key to effective condition monitoring is not strictly limited to data collection.

    “The challenge is understanding the data. This which has opened the door for data scientists and computers that crunch big data to see patterns and changes in profiles leading to identifying events that have not been seen before. These methods can allow for early-stage predictive interventions.”

    Asset Integrity Zone at AOG“The market for asset management and integrity technology and solutions has grown exponentially in recent years, and as a result, AOG is placing an increased focus on asset integrity this year to cater for increased visitor interest,” said Bill Hare, AOG Event Director.

    AOG’s Knowledge Forum will feature several specialized technical sessions focusing on asset management, maintenance and testing, to complement the latest technology and service solutions on the exhibition floor in a dedicated Asset Integrity Zone.

    “Supported by the AINDT, Asset Management Council and Engineers Australia the Asset Integrity Zone will feature manufacturers and suppliers of nondestructive testing, condition monitoring, diagnostic engineering, or materials and quality testing, corrosion prevention, protective coatings, and asset management products services and technology,” Hare said.

    What: Australasian Oil & Gas Exhibition & ConferenceWhen: March 13-15, 2019Where: Perth Convention and Exhibition CenterExhibiting Brands: 250Visitors: 8,000For more information: aogexpo.com.au


    Calendar of Events: Feb. 9-16 | killexams.com real questions and Pass4sure dumps

    Saturday, Feb. 9

  • Equal Rights Amendment. Free presentation, including a video, on the pending ERA ratification, 1 to 3 p.m., in the Bump Room at Prescott Public Library, 215 E. Goodwin Street, Prescott.

  • The Prescott Farmers Market, 10 a.m., Prescott High School, 1050 Ruth St. www.prescottfarmersmarket.org. Through May 4.

  • The Prescott Mac User Group (PMUG) monthly meeting, 10 a.m., Yavapai College Prescott Campus, Bldg. 4, Room 102. Topics will include Mac maintenance using various programs and Adobe Flash Player. Non-members are welcome and refreshments will be served. www.pmug.us.

  • Mad Hatter’s Tea Party, Feb. 9, 11 a.m., Prescott Public Library, 215 E. Goodwin St., Prescott. Seating is limited. Register online, at the Youth Desk or call 928-777-1537.

  • Drought in Arizona: Observations, Impacts, and Projections, Dr. Michael Crimmins, Climate Science Extension Specialist, will discuss potential changes in Arizona’s temperatures and precipitation patterns in the coming decades, 10 a.m. to noon, Granite Peak Unitarian Universalist Congregation building, 882 Sunset Ave., Prescott. 928-445-4218; www.cwagaz.org.

  • Gardening for Newcomers: Watters Garden Center, 1815 W. Iron Springs Road.

  • Smart Girls Fashion Show hosted by Women In Business, 11 a.m. to 1 p.m., Centennial Center at Antelope Hills Golf Courses, 1 Perkins Drive. Tickets are $30, includes lunch. Proceeds benefit local U.S. veterans.

  • Saturday Night Talk Series – Following a Path with Heart, Stopping Internal Dialogue: Further Reflections on the Teachings of Carlos Castaneda. 7 p.m., Vigraha Gallery, Courtyard Bldg., 115 E. Goodwin Street. Talks are open to anyone on a spiritual path, $5 donation.

  • The Mile High Mystics will host an event entitled Love is in the Air, 9:30 a.m. to 4:30 p.m. at the Hassayampa Inn located at Gurley and Marina Streets. 928-443-5325.

  • Near Death Studies, IANDS –International Association Of Near Death Studies meeting, 1 to 3:45 p.m., Unity Church, 145 S. Arizona.

  • "Faces of Love" Camerata Singers concert, 2:30 p.m., St. Luke's Episcopal Church, 2000 Shepherds Lane. 928-458-0592. $18 single; $30 for two.

  • Sunday, Feb. 10

    Monday, Feb. 11

    Tuesday, Feb. 12

  • 5/6 Book Club, 4 to 5 p.m., Prescott Public Library, 215 E. Goodwin Street, Prescott. For teens, kids, grades 5-6. Register online, at the Youth Desk or call 928-777-1537.

  • Trout Unlimited and Fly Casters monthly meeting about fishing the streams of the Southern Rockies, 6 to 8 p.m. Lamb Chevrolet Upstairs Conference Room. Guest speaker will be Paul Downing, author of Fishing the Southern Rockies.

  • Inner Strength with Kadampa Buddhist monk Gen-la Kelsang Jampa, 6:30 to 8 p.m., Unity Church of Prescott, 145 S. Arizona Ave., Prescott. Cost is $10/$5 for students. www.MeditationInNorthernArizona.org/innerstrength.

  • February VA Workshop Series – Veterans Town Hall Meeting, Prescott Valley Public Library, 7401 Skoog Blvd, Prescott Valley will be hosting the next workshop in the VA Workshops Series. The topic is a ‘Veterans Town Hall Meeting’. The workshop/Town Hall meeting will be held from 5 pm to 6:30 p.m. in the Glassford Hill Room.. If you have any questions please call 928-759-3040

  • Geologic highlights of the Bolivian Altiplano, 6 p.m., Prescott Public Library, 215 E. Goodwin St. Geology Talks is hosted by the Central Arizona Geology Club.

  • Tuesday Morning Book Club, Wait Till Next Year (1997) by Doris Kearns Goodwin. Join the discussion, 10 a.m. to noon, Prescott Public Library.

  • Technology Help Hour. Ask a technology question and get help from members of the Prescott Computer Society, 10 to 11 a.m., Prescott Public Library, 215 E. Goodwin Street, Prescott.

  • Wednesday, Feb. 13

    Thursday, Feb. 14

  • Sister Cities Valentine's Day meeting and social, 11 a.m.,Guacamaya's Mexican Grill, 1317 E. Gurley Street, Prescott. Learn about their Sister City relationship with Caborca, Sonora, Mexico at this special meeting celebrating El Dia de Amor y Amistad - The Day of Love and Friendship, the south-of-the-border Valentine's Day.

  • Yavapai College’s Osher Lifelong Learning Institute Munch and Learn session: League of Women Voters: Homelessness,12:30 to 2 p.m., Yavapai College Prescott Campus, Building 3, Room 119. To sign up, call 928-717-7634.

  • Register for a one-hour session with a You Too! Mentor, 10 to 11 a.m., Prescott Public Library. Training on iPads with hearing and vision accessibility apps. To register, contact the Ask a Librarian Desk at 928-777-1526 or ask.librarian@prescott-az.gov.

  • Friday, Feb. 15

  • Natural History Institute Book Club – Spying on Whales by Nick Pyenson, 9 to 10:30 a.m.., Natural History Institute, 126 N. Marina St., Prescott.

  • Lap sit Storytime: Bring your baby for some cozy active time on your lap. The Storytime will last about 20 minutes, but you are invited to linger and play. 9:30 a.m. to 10 a.m., Prescott Public Library, 215 E. Goodwin Street, Prescott.

  • Preschool Storytime: 30 minutes of stories, songs, and finger plays especially for children ages 3-5, and their grownups. Siblings are always welcome. 10:30 a.m. to 11 am, Prescott Public Library, 215 E. Goodwin Street, Prescott.

  • Third Friday Chamber Music Series, 3:30 p.m., Prescott Public Library, 215 E. Goodwin St. 928-778-6965.

  • Computer Basics: Internet I, 10 to 11:30 a.m., Prescott Public Library, 215 E. Goodwin St. Register online or call 928-778-6965.

  • Conversational Spanish, 10 a.m. to noon, Prescott Public Library, 215 E. Goodwin Street, Prescott. Basic Spanish skills needed.

  • Saturday, Feb. 16

  • The Prescott Farmers Market, 10 a.m., Prescott High School, 1050 Ruth St. www.prescottfarmersmarket.org. Through May 4.

  • Hear the Angel Voices, 1 to 3 p.m., Elks Performing Arts Center, 117 E Gurley St - 2nd Floor - Dance Studio 2, Prescott. Cost is $25. Reservations required. 928-772-6826.

  • Controlling Gophers and Other Annoying Animals: Watters Garden Center, 1815 W. Iron Springs Road.

  • Saturday Night Talk Series – Relating to the Continued Influence of Spiritual Teachers Who Have Died. 7 p.m., Vigraha Gallery, Courtyard Bldg., 115 E. Goodwin Street. Talks are open to anyone on a spiritual path, $5 donation.

  • A blood drive will take 8 a.m. to 1 pm. at the First Church of The Nazarene, 2110 Willow Creek Rd., Prescott. To sign up, call 928-771-1601or 928-848-1601, or e-mail cconboy1@cableone.net.

  • Caldedocott Books and Art for Kids, 11 a.m., Prescott Public Library, 215 E. Goodwin Street, Prescott. All registered children will receive a personal copy of the book. For children, grades K-2. Register online, at the Youth Desk or call 928.777.1537.



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    References :


    Dropmark : http://killexams.dropmark.com/367904/11566209
    Wordpress : http://wp.me/p7SJ6L-Eh
    Scribd : https://www.scribd.com/document/359036006/Pass4sure-920-131-Braindumps-and-Practice-Tests-with-Real-Questions
    Issu : https://issuu.com/trutrainers/docs/920-131
    Dropmark-Text : http://killexams.dropmark.com/367904/12089776
    weSRCH : https://www.wesrch.com/business/prpdfBU1HWO000FNZX
    Blogspot : http://killexams-braindumps.blogspot.com/2017/11/exactly-same-920-131-questions-as-in.html
    RSS Feed : http://feeds.feedburner.com/FreePass4sure920-131QuestionBank
    Youtube : https://youtu.be/DfaikiljhoM
    Google+ : https://plus.google.com/112153555852933435691/posts/hr7zkoknydH?hl=en
    publitas.com : https://view.publitas.com/trutrainers-inc/review-920-131-real-question-and-answers-before-you-take-test
    Calameo : http://en.calameo.com/books/0049235266e328254f8c4
    Box.net : https://app.box.com/s/syvw5t78g6wzojge4v678kkbaw161r0f
    zoho.com : https://docs.zoho.com/file/3u6up17f91171963c4880b4836eed8e21e38a






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