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920-106 exam Dumps Source : NNCSS SYMPOSIUM CALL CENTER

Test Code : 920-106
Test Name : NNCSS SYMPOSIUM CALL CENTER
Vendor Name : Nortel
: 90 Real Questions

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Nortel NNCSS SYMPOSIUM CALL CENTER

Nortel, Genesys unveil name centre software | killexams.com Real Questions and Pass4sure dumps

Nortel Networks Corp. and Genesys Telecommunications Laboratories Inc. final week one after the other launched utility for call centres aimed toward strengthening communication traces between name brokers and shoppers.

Nortel released edition 4.0 of its Symposium name core web client, which is a browser-primarily based interface to a Nortel Symposium server.

Nortel says the new client may help businesses roll out name centres quicker through doing away with the deserve to deploy and control the regular Symposium customer software on particular person call agents’ PCs. The net client offers many of the same features, comparable to entry to client heritage and case tips, consumer list shows, and computing device displays for performance records for individual brokers.

The internet consumers are in a position to tie into a valuable utility server running on the Symposium server, that could acquire facts from net and notebook-based mostly consumers for processing reports on call centre endeavor, calling traits and individual agent efficiency.

Genesys, a subsidiary of Alcatel, announced edition 6.four of CallPath, a former IBM Corp. product which Genesys bought remaining may also. The new edition integrates CallPath call agent administration servers with the Genesys Suite 6 name centre product, so that clients can manage consumer e-mail responses and agent/customer net collaboration.

Genesys says CallPath 6.4 can be used either via name centre managers looking to migrate to a Genesys gadget, or simply to undertake Genesys facets into their CallPath platform. according to the enterprise, integrating the Genesys Suite with CallPath contains upgrading CallPath servers with edition 6.four and then changing a teh business’s swap Connection Server or SwitchServer/2 (servers that join CallPath servers to a PBX or cell switch) with the Genesys’ T-Server product.

both the Nortel Symposium net client and Genesys CallPath server application are available now. The Nortel utility expenses US$a hundred per user, now not including lower back-end server application. Pricing for the CallPath application was not accessible.

Nortel Networks in Brampton, Ont., is at http://www.nortel.com

Genesys, with offices in Saint John, N.B., is at http://www.genesyslab.com

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Nortel 1Q beats estimates | killexams.com Real Questions and Pass4sure dumps

Nortel 1Q beats estimates April 25, 2000: 7:36 p.m. ET Networking gadget enterprise also raises outlook for full 12 months 2000 long island (CNNfn) - Nortel Networks said Tuesday first-quarter income that blew through analysts' estimates, reflecting power in its optical networking, wireless web, and excessive-pace internet entry groups.    After the markets closed Tuesday, Nortel, the 2nd largest communications business in North the united states, mentioned that its first-quarter revenue from operations rose to a checklist $347 million, or 23 cents per share, from $193 million, or 14 cents per share, within the equal period ultimate 12 months. The suggest analysts' expectation for Nortel's first quarter become 18 cents per share, according to First call. earnings expanded 48 p.c to $6.32 billion from $4.29 billion.    Nortel's first-quarter profits changed into about 25 % bigger than the $5 billion to $5.1 billion that analysts were expecting.    "The quarter changed into plenty superior than anticipated - revenues had been way forward of plan," spoke of Nikos Theodosopoulos, an analyst at Warburg Dillon study.    Following the effective first-quarter displaying, Nortel Networks Corp. (NT: analysis, Estimates) improved its forecast for its profits and income boom this 12 months.    "We expect that their income boom in 2000 over 1999 can be within the 30 to 35 % range, up from their old view of 20 to 21 p.c, and that their boom in profits-per-share from operations in 2000 in comparison with 1999 may be round 30 p.c," talked about Nortel President and CEO John Roth.    including charges regarding acquisitions and one-time costs and positive aspects, Nortel recorded a net lack of $730 million, or fifty two cents per share, versus a internet lack of $186 million, or 14 cents per share, in final yr's first quarter.    Nortel has been on an acquisition binge to prolong its management in the area of optical networking, during which gentle is used to transmit data in its place of electrical energy. About 75 percent of North American information superhighway spine traffic is carried over optical networking gadget made by means of Nortel.    within the first quarter, the enterprise announced or accomplished the acquisitions of three optical networking agencies for a combined sum of $7.9 billion. The acquisitions included: CoreTek Inc., a maker of optical accessories; Xros Inc., a maker of photonic switches; and Qtera Corp., a producer of lengthy-reach optical networking techniques.    Nortel's profits from the sale of optical networking gadget soared one hundred fifty % in the quarter over the identical length closing 12 months. income from wireless cyber web machine rose 45 p.c, and earnings from excessive-pace internet entry machine jumped 50 percent. sales of its core switching products rose "within the mid-teenagers," company executives observed on a conference call Tuesday evening.    whereas Nortel's revenue of equipment to telecommunications companies and internet provider providers rose through sixty four percent in the first quarter, its sales of machine to non-communications groups grew through best 5 percent. Analysts had expected that segment of the enterprise's business to exhibit little boom.    Nortel's gross margin in the first quarter slipped to 41.2 p.c of earnings from 43.7 p.c within the equal period in 1999, on account of pricing pressure in some segments of Nortel's enterprise and better element prices. besides the fact that children, analysis and construction fee and promoting, regularly occurring and administrative expense declined as a percentage of income. Nortel graphicexecutives talked about on the convention call that they are expecting the company's web salary to upward push above 7 percent of sales for all of 2000.    enterprise executives repeated their forecast that the business will promote $10 billion of optical networking gadget in 2000. in addition to networking equipment, Nortel sells name center items, voice messaging systems, and interactive voice response programs. Its leading opponents are Lucent applied sciences, Cisco systems, and Newbridge Networks.    Nortel's stock soared 14-three/four to close at 113-1/4 on the big apple inventory alternate Tuesday. At its latest fee, Nortel sells for a lofty eighty four instances what analysts expect it's going to earn in 2000.  Nortel Networks be aware: Pages will open in a new browser windowExternal websites don't seem to be counseled by way of CNNmoney graphic

Nortel regroups on service Ethernet, bets on optical | killexams.com Real Questions and Pass4sure dumps

As a part of its downer convention name the day gone by, Nortel talked about it going to cease investing in its service Ethernet switch/routers and put the cash into optical transport.

inserting cash into optical makes enterprise feel as Nortel is seeing each momentum (i.e. growth) and balance (i.e. fewer opponents, less craziness) in its 40G/100G choices. on account that the enterprise goes via Chapter eleven bankruptcy complaints, and introduced a $2.1 billion loss in q4, it be going to be doing lots of triage with a view to see some items continue to exist.

Product traces that might not see to any extent further construction include the Metro Ethernet Routing swap 8600, Metro Ethernet capabilities Unit 1800 and the Metro Ethernet manager element and area management device. Product strains not littered with the stream consist of Ethernet entry and aggregation programs, and Nortel's enterprise Ether Routing swap 8600 portfolio.

Nortel will proceed to "work with clients," provider guide and ship products to its carrier Ethernet switch/router installed base, and offer transport items for Ethernet carrier suppliers.

For greater:- network World examines Nortel's carrier Ethernet regrouping. Story.

related articlesNortel posts $2.1 billion q4 loss, pushes bonus planNortel postpones Metro Ethernet sale - FierceTelecom


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NNCSS SYMPOSIUM CALL CENTER

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Regency Centers Invites You to Join Its First Quarter 2019 Conference Call | killexams.com real questions and Pass4sure dumps

Regency Centers Corporation (The “Company”) REG, -0.82% will announce its First Quarter 2019 Earnings results on May 2, 2019, after the market closes. The Company’s earnings release and supplemental information package will be posted on the Investor Relations section of the Company’s website - investors.regencycenters.com. The Company will host an earnings conference call Friday, May 3, 2019, at 9:00 a.m. E.T.

First Quarter 2019 Earnings Conference Call

Date: Friday, May 3, 2019 Time: 9:00 a.m. ET Dial#: 877-407-0789 or 201-689-8562 Webcast:

investors.regencycenters.com

Replay

Webcast Archive: Investor Relations page under Webcasts & Presentations

About Regency Centers Corporation

Regency Centers is the preeminent national owner, operator, and developer of shopping centers located in affluent and densely populated trade areas. Their portfolio includes thriving properties merchandised with highly productive grocers, restaurants, service providers, and best-in-class retailers that connect to their neighborhoods, communities, and customers. Operating as a fully integrated real estate company, Regency Centers is a qualified real estate investment trust (REIT) that is self-administered, self-managed, and an S&P 500 Index member. For more information, please visit RegencyCenters.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20190325005676/en/

SOURCE: Regency Centers Corporation

Laura Clark904 598 7831LauraClark@RegencyCenters.com

Copyright Business Wire 2019


CyrusOne Inc. Announces First Quarter 2019 Earnings Release and Conference Call Dates | killexams.com real questions and Pass4sure dumps

DALLAS--(BUSINESS WIRE)--

CyrusOne Inc. (CONE), a premier global data center REIT, today announced that it will hold its first quarter 2019 results conference call at 11:00 AM Eastern Time (10:00 AM Central Time) on Thursday, May 2, 2019. Gary Wojtaszek, President and Chief Executive Officer, and Diane Morefield, Chief Financial Officer, will review the company’s financial performance for the period.

The U.S. toll-free dial-in number for the conference call is 1-844-492-3731, and the international dial-in number is 1-412-542-4121. A live webcast of the conference call will be available in the “Investors / Events & Presentations” section of the company's website at http://investor.cyrusone.com/events.cfm. The press release announcing first quarter 2019 results will be issued after the market closes on Wednesday, May 1, and will be available on the company’s website in the “Investors / Investor News” section.

For those unable to participate, a replay will be available beginning one hour after the conclusion of the call on May 2, 2019, through May 16, 2019. The U.S. toll-free replay dial-in number is 1-877-344-7529, and the international replay dial-in number is 1-412-317-0088. The replay access code is 10129894.

About CyrusOne

CyrusOne (CONE) is a high-growth real estate investment trust (REIT) specializing in highly reliable enterprise-class, carrier-neutral data center properties. The Company provides mission-critical data center facilities that protect and ensure the continued operation of IT infrastructure for approximately 1,000 customers, including more than 210 Fortune 1000 companies.

With a track record of meeting and surpassing the aggressive speed-to-market demands of hyperscale cloud providers, as well as the expanding IT infrastructure requirements of the enterprise, CyrusOne provides the flexibility, reliability, security, and connectivity that foster business growth. CyrusOne offers a tailored, customer service-focused platform and is committed to full transparency in communication, management, and service delivery throughout its more than 45 data centers worldwide. Additional information about CyrusOne can be found at www.CyrusOne.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20190327005026/en/


Oxford Industries Inc (OXM) Q4 2018 Earnings Conference Call Transcript | killexams.com real questions and Pass4sure dumps

Logo of jester cap with thought bubble.

Image source: The Motley Fool.

Oxford Industries Inc  (NYSE:OXM)Q4 2018 Earnings Conference CallMarch 28, 2019, 4:30 p.m. ET

Contents:
  • Prepared Remarks
  • Questions and Answers
  • Call Participants
  • Prepared Remarks:

    Operator

    Good day, everyone. Welcome to today's Oxford Industries' Fourth Quarter Earnings Call. Today's conference is being recorded. At this time, for opening remarks and introduction, I'd like to turn the floor over to Ms. Anne Shoemaker. Please go ahead.

    Anne Shoemaker -- Vice President of Capital Markets and Treasurer

    Thank you, John; and good afternoon, everyone. Before they begin, I would like to remind participants that certain statements made on today's call and in the mp;A session may constitute forward-looking statements within the meaning of the Federal Securities Laws. Forward-looking statements are not guarantees, and actual results may differ materially from those expressed or implied in the forward-looking statements. Important factors that could cause actual results of operation or their financial condition to differ are discussed in their press release issued earlier today and in documents filed by us with the SEC, including the risk factors contained in their Form 10-K. They undertake no duty to update any forward-looking statements.

    During this call, they will be discussing certain non-GAAP financial measures. You can find a reconciliation of non-GAAP to GAAP financial measures in their press release issued earlier today, which is posted under the Investor Relations tab of their website at oxfordinc.com. Please note that all financial results and outlook information discussed on this call, unless otherwise noted, are from continuing operations and all per share amounts are on a diluted basis.

    Our disclosures about comparable store sales include sales from their full-price stores and e-commerce sites and excludes sales associated with the outlet stores and e-commerce flash clearance sales. Because fiscal 2017 had 53 weeks, each fiscal week in fiscal 2018 starts one calendar week later than in fiscal 2017. To provide a more accurate assessment of their fiscal 2018 comparable store productivity, they are presenting fiscal 2018 comparable store sales on a calendar adjusted basis by comparing the fiscal 2018 period to the comparable calendar period in the preceding year. Thus, comparable store sales for the fourth quarter of fiscal 2018 compares sales in the 13-week period ended February 2, 2019, to the 13-week period ended February 3, 2018.

    Now, I'd like to introduce today's call participants. With me today are Tom Chubb, Chairman and CEO; and Scott Grassmyer, CFO.

    Thank you for your attention. And, now, I'd like to turn the call over to Tom Chubb.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Good afternoon, and thank you for joining us. I want to begin my comments today by briefly recapping their 2018 consolidated results and then spend some time on each of their brands, Tommy Bahama, Lilly Pulitzer and Southern Tide, as well as Lanier Apparel.

    Fiscal 2018 was a solid year and I am very pleased with their overall results. Net sales increased 2% to $1.107 billion in a year with one less week than the prior year. More important than the total figure was the compensation of their growth. Their comparable sales grew by 4%, fueled by strong gains in their e-commerce business and positive overall bricks and mortar comps. E-commerce remains their fastest growing channel of distribution, increasing to 21% of total revenue this year.

    At the same time, they continued to strategically prune their wholesale distribution, which was $25 million lower than last year, and their adjusted earnings grew significantly, up 18% to $4.32 per share.

    We are proud of their accomplishments in 2018 and their results included important contributions from each of their brands. Here's a bit more about their lifestyle brands. I'll start with Tommy Bahama. At $675 million in revenue, Tommy Bahama is an authentic brand that differentiates itself in the retail sector through its compelling casual product assortments and fun, relaxed experience for their guests in their stores, restaurants and online.

    In 2018, with a laser-focus on improving key operational areas of the business, they achieved gross margin expansion and growth in Tommy's adjusted operating margin. Tommy Bahama's position in the marketplace is enhanced by its stores with food and beverage adjacencies. We've been in the restaurant business for over 20 years and they see their expertise in running integrated F&B retail locations as a true competitive advantage that allows us to deliver a one of a kind experience.

    Locations that feature adjacent retail and restaurant operations represent almost a quarter of Tommy Bahama revenue. In addition to the 15 locations where they have full service restaurants adjacent to a retail store, they have two locations featuring the Tommy Bahama Marlin Bar. Their full service restaurants offer their guests a traditional sit down dining experience. In contrast, the Marlin Bar is a walk-up concept that features a large patio offering a full bar and a food offering featuring small bite, salads and bowls. These locations are performing well and their pipeline for additional Marlin Bar locations is building.

    From a financial perspective, they like the lower capital, lower rent, lower labor Marlin Bar model. From a guest experience perspective, the upscale fast casual style is aligned with the way many people increasingly want to eat out. They believe opening additional locations that include a food and beverage element will continue to help few customer acquisition and growth for Tommy Bahama.

    To that end, they expect to open three of these exciting Marlin Bar locations in Florida later in 2019, two of which are relocations of existing stores in Jacksonville and Fort Lauderdale.

    In addition to the food and beverage element, Tommy Bahama continues to develop exceptional product. The plan for 2019 is to build on the powerful equity of selected items like the Boracay Pant and The Emfielder Polo, and supplement their line with exciting new offerings like the dressier Newport Coast's shirt collection and the Palm Coast Performance Polo.

    At the same time, Tommy Bahama has supported growth of its women's business through a few key initiatives. They include the creation of dress shops in their stores, so it's easier for their guest to appreciate the breadth of the assortment they have for her. They have also made some additional investments to bolster the sales expertise on the sales floor, again with a focus on women's.

    Last year, they significantly increased their marketing spend at Tommy Bahama and tried a variety of digital and more traditional marketing techniques. They learned a great deal about what is effective in attracting, activating and retaining their target customers. As a result, in 2019, they will be able to be more efficient in their marketing spend with a focus toward digital and catalog spend. Hence, this is a proven method for driving traffic in-store and online. Overall, I'm pleased with the progress Tommy Bahama made in 2018 and there are plans for continued progress in 2019.

    Shifting gears, Lilly Pulitzer remains strong, aspirational and relevant to an affluent and multigenerational customer base. In 2018, Lilly Pulitzer delivered another year of outstanding results with 9% top line growth, positive comps in all four quarters and an operating margin of over 17%. Fiscal 2018 was also highlighted by the opening of five new Lilly Pulitzer stores, including an iconic flagship store on Worth Avenue in Palm Beach in November and the brand's first location in the Hawaii last summer.

    Lilly also now has a retail store in California. As just a few weeks ago, Lilly opened its doors at Fashion Island in Newport Beach. They are carefully evaluating the reaction to these stores located in new markets and are pleased with what they are seeing today. If early positive trends continue, they expect expansion in both of these markets in 2020. Lilly's e-commerce business, while strong in 2018 was tempered by some issues with their new website. The team has been working vigorously to remediate these issues around search, navigation and taxonomy and are making excellent progress. They expect this channel to grow in the high single digit range in 2019. Having product that is inspired by and expresses the Lilly Pulitzer Resort lifestyle has been critical to this brand's enduring success.

    Lilly's plans for 2019 include building on newer product categories like swim, tennis and golf. Luxletic activewear will continue to expand and you will see more of what they call family moments, which highlight children's and men's apparel. As always, beautiful printed dresses will remain central to the collection and 2019 assortments will include an expanded size range. Being best-in-class in dresses has been key to Lilly's ability to serve girls and women of all ages throughout its 60-year history.

    Southern Tide had a nice year with sales growing 11% and operating margin expanding 150 basis points to 13%. In 2018, Southern Tide began to shift its sales mix toward Signature Stores with eight new locations open to end the year with 14 in total. They were really pleased with the results Southern Tide achieved in 2018 and believe they will take another step forward in 2019.

    With respect to their Lanier Apparel Group, 2018 was a challenging year. The Lanier team has worked hard to position this business for future top line growth and improved profitability, and they are optimistic about their plans for 2019. Anchoring the growth opportunities is Lanier Cole Haan tailored clothing license, which they launched in 2018. It is off to a strong start with excellent distribution and they expect good growth driven by door expansion in 2019.

    As they look forward to 2019, they will continue to focus their efforts on driving long term value to their shareholders. Their consolidated plan calls for modest top line growth with e-commerce growth outpacing their other channels of distribution. In 2019, as they carefully manage their investments in bricks and mortar, store growth will be at a measured pace. They expect a solid increase in operating income and EPS in fiscal 2019.

    As has been widely reported, retail results in February were soft due to the weather, and this has been reflected in their guidance. As the weather improved so as their business and they are confident in their plans for profitable growth in 2019.

    Our commitment to returning value to their shareholders through dividends is well established. They have paid a quarterly dividend for over 50 years and today they were pleased to announce a 9% increase in their dividend on the heels of a 26% increase last year.

    I didn't want to leave you this afternoon without a few words about their team. Their success has been and will continue to be dependent on the quality of their people. They have an extraordinarily capable team that is well suited to meet the rapidly evolving needs of their business, and they will continue to find ways to leverage this talent across their enterprise.

    With that, I'll now turn over the call to Scott Grassmyer for more details on their fiscal 2018 results and their plans for 2019. Scott?

    Scott Grassmyer -- Executive Vice President of Finance, Chief Financial Officer and Controller

    Thanks, Tom. I'm going to spend some time on a few additional 2018 items and some details on their 2019 outlook. Their plans turned out as expected for their fourth quarter, which had one less week than in 2017. In the fourth quarter, their results included year-over-year improvements in sales, adjusted operating margin and adjusted EPS. And their fourth quarter consolidated comp was a low single digit increase.

    For the full year, their strong 4% comp increase and expansion gross margin generated an improvement in operating income in fiscal 2018. Despite a $25 million wholesale sales reduction, $9 million of additional marketing spend and approximately $2 million operating income impact from one less week than in 2017. Their balance sheet remains strong and they have a capital structure well positioned to support planned growth.

    Our inventory balance at year end was $161 million, up approximately $34 million compared to the same point last year. About half of the increase was due to a shift in the timing of Chinese New Year, resulting in approximately $16 million more inventory on the water and at this time last year. The other half of the increase is primarily to support planned increases in sales at Lanier Apparel and a deeper position in core products at Tommy Bahama.

    Cash flow from operations continue to be strong at $96 million and free cash flow was $59 million. They returned $23 million to their shareholders through dividends in 2018 and they continued to pay down debt. As of February 2, 2019, they had $13 million of borrowings outstanding.

    I'd now like to walk you through their projections for 2019. For the full 2019 fiscal year, adjusted earnings per share is expected to grow to be between $4.45 and $4.65 on sales in a range of $1.135 billion to $1.155 billion. In fiscal 2018, sales were $1.107 billion and adjusted EPS was $4.32. Their offering income is expected to grow in the high single digits. Their interest expense is expected to be approximately $2 million and their effective tax rate is expected to be approximately 26% compared to 24% in fiscal 2018, which benefited from certain discrete items. The higher more normalized tax rate is expected to negatively impact year-over-year earnings by approximate $0.12 per share.

    Our first quarter results have been impacted by a soft February. While they have definitely seen improvement in March as the weather improved and are optimistic about April, February shortfall will tamper their first quarter results.

    For the first quarter of fiscal 2019, they currently expect net sales between $270 million to $280 million. Adjusted earnings per share is expected to be between $1.15 and $1.25. On a comparable basis, sales were $273 million in the first quarter of fiscal 2018 and adjusted EPS was $1.28.

    Our capital expenditures in 2019 are expected to include costs associated with information technology initiatives, opening three Tommy Bahama Marlin Bars, a major remodel of Tommy Bahama's Newport Beach retail restaurant location and the new Lilly Pulitzer Store in Newport Beach they opened earlier this month. They expect capital expenditures to be between $45 million and $50 million in 2019 compared to $37 million in 2018.

    Fiscal 2019, they expect cash flow from operations in excess of their capital expenditures and dividend requirements. There are some additional details of their plans for each of their operating groups in 2019. They expect the top line at Tommy Bahama to grow in the low single digits with e-commerce remaining the fastest growing channel of distribution and plans for low single digit comparable sales. Their three new Tommy Bahama Marlin Bars will not open until late in the year, so we'll not have a meaningful impact until 2020. They expect to have another year of operating margin expansion in fiscal 2019.

    Lilly Pulitzer is expecting a mid single digit sales increase, driven by e-commerce and brick and mortar comp growth. Operating margin at Lilly Pulitzer is expected to be comparable to 2018.

    For Lanier Apparel, we're expecting a high single digit increase in the sales and a modest increase in operating income.

    Southern Tide's plans for fiscal 2019 includes a low double-digit top line increase and a low double-digit operating margin.

    Finally, the operating loss in corporate and others is expected to be relatively flat with fiscal 2018.

    Overall, they are optimistic about their plans for 2019 and expect to deliver another solid year.

    John, they are now ready for questions.

    Questions and Answers:

    Operator

    Thank you. (Operator Instructions) They will take their first question from Edward Yruma of KeyBanc Capital Markets. Please go ahead. Your line is open.

    Matthew DeGulis -- KeyBanc Capital Markets -- Analyst

    Hi. Thanks for taking their questions. This is Matt on for Ed. So you will have a pretty significant step up in marketing during the past year and it seems like you won't do as much in 2019. They were wondering if you could talk through your reasoning a bit and maybe how this will flow through the business for the year for both revenue and SG&A? Thanks.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Yes. So, last year, if you remember, at the beginning of the year, at this time, they talked a lot about the additional marketing spend that they were going to do, and I think it was the $9 million year-over-year increase. And they also talked about the fact that they were going to try a lot of different things. So they did a lot on the digital front, they did a lot of the catalogs that have always been important to us and to all their brands, and they actually did some sort of more traditional media, including radio, TV, some print, some outdoor, and really just tried a lot of different things. We've learned an awful lot from that. And as a result of those learnings, I think we'll be able to be more efficient in their marketing spend this year, actually spend a little bit less in dollars and still drive good business results. I think we're going to see some of the benefit of what they did last year. And the focus this year will be more on digital and catalogs, I think, would be the two primary buckets with some other stuff mixed in, but it'll be a lot of that.

    Matthew DeGulis -- KeyBanc Capital Markets -- Analyst

    Got it. And one quick additional question. Can you talk through the performance of tourist and non-tourist locations?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Well, I think that Florida year-to-date has been really, really good for us, really, across the Board, I would say. And that's certainly a tourist location out west where there are also tourist locations, they were not as a strong quarter-to-date, but they think that's mostly attributable to weather. If you've paid attention to what's happening out there, they've had a very, very rough winter, including even in places like Southern California and even in Hawaii.

    So as the weather started to turn, as they said in the prepared remarks, their business has turned too. And really what we've seen over the last couple of weeks has been very, very positive and looking at their business today they feel quite good about it, they feel very good about the prospects for April with Easter falling three weeks later than it did last year. Last year it was on April 1st, this year it's on April 21st, so everything setting up well for us to have a great April and they think they can finish the quarter strong. But they did have a tough February that's going to weigh down the results a little bit.

    Matthew DeGulis -- KeyBanc Capital Markets -- Analyst

    Great. Well, thank you.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Okay. Thanks a lot, Matt.

    Operator

    We will now take their next question from Susan Anderson of B. Riley FBR. Please go ahead. Your line is open.

    Susan Anderson -- B. Riley FBR, Inc. -- Analyst

    Hi.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Hi, Susan.

    Susan Anderson -- B. Riley FBR, Inc. -- Analyst

    Thanks for taking my questions, and nice job on the quarter. Hi. I guess just to follow on the last comment. Nice to hear that the better weather and States are doing well. And I guess my question is, how should they think about the comp cadence throughout, kind of, the year? Should they think about first quarter being a little bit lower with that slow start and then the rest of the three quarters ticking up a little bit for the brand?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Yes. Yes. They expected Q2, Q3 and Q4 to be stronger comp quarters than Q1.

    Susan Anderson -- B. Riley FBR, Inc. -- Analyst

    Great. And then I guess just in terms of the gross margin opportunity left with Lilly and then if you could maybe just kind of go over also the opportunity with Tommy and the gross margin opportunity for the year, that will be great? Thanks.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Yeah. In Tommy, I think they have room for some minor expansion there. We've had -- they made some good progress on that over the last couple of years in both gross margin and operating income expansion. And, obviously, at Tommy, their goal is to continue to expand that operating margin. And Lilly, there -- they expect their gross margins to be kind of flattish and I think there they had a reduction in wholesale last year that should stabilize and they think they've got really good gross margins and they think that can maintain.

    Susan Anderson -- B. Riley FBR, Inc. -- Analyst

    Great. And then I guess one last one, if I can fit it in. I think I heard you talk about some product expansions within Lilly to figure sizes, maybe if you could just expand on any other category expansions? And then also for Tommy what you're thinking about for the year?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Okay. So with Lilly, they added golf this year back in February, they launched their new golf collection and have been very pleased with what they solved there. We're in their second year of swim and tennis and we're building on those categories. And then as they talked about in dresses, which is sort of their biggest overall category and really the core of Lilly Pulitzer, they are expanding the size range a bit and that's something that we're always looking at. Obviously, you don't want to build inventory in sizes that you can't sell, but you do want to serve as many guests as you can. And they think we've got a bit of an opportunity there.

    Well, and then in their core where we're so strong and things like dresses and rompers, they think through innovation and just adding newness and innovation in those categories, they can continue to grow there as well.

    Shifting gears over to Tommy Bahama, we've really invested heavily in their core, in men's, and we've been really pleased actually with what we're seeing in that. So things like the Boracay Pants, Susan, that you've heard us talk about a lot and they all loved wearing that, we're really building on that franchise and we've now got a Boracay 5-Pocket, we've got Boracay Jean coming, we've got Boracays of different fabrications coming, all very exciting and good growth channels for us. And we've invested in the inventory to support growth there and that would appear to be paying dividends for us.

    Things like The Emfielder is another one of those core style that they think they just can continue to build on that franchise and then we've introduced a couple of new items this year that were very excited about, that they think are -- it can be core items and are proving to be that already. The first is the Newport Coast shirt collection, which are a series of dressier Pima cotton, long sleeve woven performance shirts that are very, very wearable in an office environment as well as out for an evening out and then in more casual settings as well, so it's a real go-to-shirt for almost any guy. The fit is terrific and the reaction to that has been great. And, again, we've invested in supported growth in that item.

    And then just recently they introduced the Palm Coast Polo, which is a true performance athleisure-inspired type polo shirt. As you know, that's a big part of the marketplace today and while we've had a very strong Polo business in Tommy Bahama for a number of years, this sort of fills a hole in their merchandising grid in Polo's that they didn't really have that true technical performance. Polo -- and I've just bought one of these myself, it's unbelievable. It almost has me hoping for August in Atlanta, so I can enjoy all the benefits of that performance. But lots of great things happening in Tommy Bahama.

    And then in Tommy Bahama Women's, we've got the cooler weather through -- and wetter weather through this early spring, I think, has restrained sales a bit. Although they are growing in women's, it has held it back a bit, but we're very excited about some of the upcoming deliveries that we've got that they think are going to offer their guests more choices and more things that might meet their needs, particularly in big categories like dresses and swim cover ups and swim and things that we've traditionally done really well. And so, we're excited about what we've got going on in product and the same is true in their smaller brands as well.

    Susan Anderson -- B. Riley FBR, Inc. -- Analyst

    Great. Very helpful. It sounds like a great offering for the year. And... (multiple speakers)

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    (multiple speakers) We've got a lot of great innovation happening.

    Susan Anderson -- B. Riley FBR, Inc. -- Analyst

    Yeah.

    Operator

    We take their next question from Steve Marotta, C.L. King & Associates. (Operator Instructions) Please go ahead, Steve. Your line is open.

    Steven Marotta -- C.L. King & Associates -- Analyst

    Good afternoon, Tom and Scott. I mean, if you could talk a little bit about gross margin expectations for the year and more specifically for the first quarter and maybe overlay that commentary with what's going on quarter-to-date as well?

    Scott Grassmyer -- Executive Vice President of Finance, Chief Financial Officer and Controller

    Yes. For the year, they should -- we're probably kind of flattish for the year with Lanier, we're expecting Lanier to make up a tiny bit more of the mix. So, we're getting some expansion in Tommy, kind of flattish, and their other branded businesses and Lanier will make up a bigger piece of the mix, and Lanier will make up a bigger piece of the mix in the first quarter. Lanier had some things on -- in the fourth quarter, they kind of slid forward. So they should have a bigger first quarter year-over-year. So should it might pull their year-over-year gross margins down slightly on a consolidated basis, but we're expecting a little bit of gross margin expansion at Tommy in Q1 also.

    Steven Marotta -- C.L. King & Associates -- Analyst

    Okay. So even with that slower start that hasn't materially impacted your gross margin?

    Scott Grassmyer -- Executive Vice President of Finance, Chief Financial Officer and Controller

    No, it's been more of a top line issue.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Yeah. That's right.

    Scott Grassmyer -- Executive Vice President of Finance, Chief Financial Officer and Controller

    And, again, with the weather breaking a couple of weeks ago, they certainly are seeing a nice pick up, but they had February end to early March where it was softer than they would have liked.

    Steven Marotta -- C.L. King & Associates -- Analyst

    I know you don't guide specifically from a comp standpoint on a quarterly basis, but is it possible that the first quarter comp could be negative?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    That's possible, but it could be better. I think with what we've seen recently and with the Easter's shift and the weather improving, I think they -- I don't think we're going to have a particularly strong comp in the first quarter, but I think we're fairly optimistic that they can be at least slightly positive in the quarter.

    Steven Marotta -- C.L. King & Associates -- Analyst

    Great. That's very helpful. Thank you.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    And, again, we're -- if it were just about what we're seeing right now, we'd be very ecstatic. It's the February overhang that has caused us to moderate their guidance a little bit.

    Steven Marotta -- C.L. King & Associates -- Analyst

    Sure. I understand.

    Operator

    Now we'll take their next question from Rick Patel. Please go ahead. Your line is open.

    Rick Patel -- Needham & Company -- Analyst

    Thank you. Good afternoon, everyone, and congrats on capping off another strong year.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Thanks, Rick.

    Rick Patel -- Needham & Company -- Analyst

    I had a question about e-commerce penetration going forward and correct me if I'm wrong, but I think your penetration is in the high-teens at Tommy and mid-30% range for Lilly already. As digital continue to outperform, what do you see as the right penetration across your various brands? And can you also -- as a follow up, can you touch on the levers that you can pull to use your digital platforms to drive customers into stores? I'm just curious if there's anything to call out in terms of loyalty or rewards programs for the new year?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Yeah. So I think that the two channels clearly work in combination and we're seeing that in spades right now. In Tommy Bahama, where we're actually seeing more than ever customers coming to their stores that have bought something online and for whatever reason, size, color or whatever, they want to exchange it, they're coming to stores and we're actually able to not only fulfill their needs but actually, in a lot of cases, sell them something else while we're at it. I'd say there's a great sort of symbiotic relationship between the two.

    We do expect e-commerce, as they mentioned in the prepared remarks, to continue to grow as a percentage of total revenue and to grow at a faster rate than the other channels of distribution. Lilly's penetration is higher already, because they've got all the off-price business that they do through e-commerce, Tommy a lot of that's happening in their outlet stores, but they were at 36% in '18, up from 34% in '17. And then Tommy was at 18%, up from 16% the previous year. And they've got -- both got good growth planned for this year too in e-commerce.

    Rick Patel -- Needham & Company -- Analyst

    And so on the -- on Lilly e-commerce, I think you're planning it to grow high single digits for the year. Is it safe to assume that the website issues you had, are they behind you at this point or are they still remain a work-in-progress with good visibility?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    No, they -- some of them are behind us, not all of them are behind us. I don't think we'll be full -- have them all behind us until the end of the year or so. Going into 2020, they would expect and hope that they would have the website exactly where we'd like it to be. But we're continuing to chip away and obviously we're prioritizing things based on how difficult they are to implement and what the payoff is, and trying to maximize the return on their work there and get the most bang as soon as they can. But to be very transparent about it, it'll be the full year, I think, before we've got it all worked out and that's why the growth rate for Lilly e-commerce we've said is in a high singles. I think if the website was everything that they wanted it to be right now, I'm sure we'd be in double-digit growth forecast for Lilly e-comm as they are in Tommy.

    Rick Patel -- Needham & Company -- Analyst

    And just got last one on the partnership with Pottery Barn with Lilly Pulitzer, it remains a focus for this spring, so just curious, is it going to be a longer term partnership and can you remind us of the economics of this?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    So it's basically a licensing deal, so they get a royalty on what Pottery Barn sells, so it's a very a capital efficient sort of arrangement for us. They like it a lot. Their customer loves having the furniture available to her and the home goods available to her and Pottery Barn is a great partner to be able to do that with and it certainly has opened their eyes to the reality that that category exists as a business opportunity for us. I don't want to comment, at this point, as exactly what the future might look like on that beyond this year. But they do believe there's -- it's something that their customer wants to be able to buy and it's been great to have a partner like Pottery Barn to help fulfill that need.

    Rick Patel -- Needham & Company -- Analyst

    Thank you, Tom. Good luck this spring.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Thanks a lot.

    Operator

    We're going to take their next question from (technical difficulty) Telsey Advisory Group. Please go ahead. Your line is open.

    Unidentified Participant -- -- Analyst

    Hi. Thanks, and congratulations on the quarter.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Thank you.

    Unidentified Participant -- -- Analyst

    I just had a question about -- I think you mentioned going deeper in some key inventory items. Just wanted to see what the rationale was behind that if it was getting better pricing or were you running out of popular product? Just a little more color there.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Yeah. I think certainly they wouldn't do adjust to get better pricing, they wouldn't buy more inventory, but that is certainly a side effect, that's -- a pleasant one is that when they do have that greater volume in key items, they can help drive prices down, which has happened in Tommy Bahama and that's part of where the gross margin expansion is coming from. But it was really just to make sure that they weren't missing demand, so there are two parts of making sure that they don't miss demand and one of it is just owning more inventory and having more of it out in the stores. So that when a guy goes in to buy a pair of Boracay Pants, we've got his size in stock and then the other piece of that which we're working on, they expect to have it implemented by the end of the year is a systems effects and it's the implementation of an enterprise order management system, which basically, to paraphrase it, allows us to fulfill demand wherever it's occurring from inventory, wherever it may reside, so it will give us full ability to both see and access inventory anywhere in the system when a guest walks in the store. And the way that we've been thinking about this internally is that, when a guest walks into the store and he's got a picture of a shirt and he says, you know, do you add this in a size large colored navy blue? They want to be able to say, yes, they have that, because they know somewhere in the system we've got it and they can get it to him within a day. That's the objective. So buying a little more inventory and addressing the system, so that they don't miss sales. Last year, they definitely missed some demand in some of these key items.

    Unidentified Participant -- -- Analyst

    Okay, great. And then just on the Marlin Bar to clarify, are you guys opening one net new Marlin Bar this year?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    No, two of those are -- there are three opening, one is in entirely new, two of them were just stand-alone retail stores that we'll be moving within their centers and then one of them is actually a street location, one's in the center, so they'll be moving and reopening as Marlin Bar. So with a store and the bar with the food offering all in one location.

    Unidentified Participant -- -- Analyst

    Okay, got it. And then given the success that the Marlin Bars have been having, why not accelerate those opening?

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    It's really just a challenge of finding the right real estate, it's a very different kind of concept that doesn't necessarily fit easily into every retail venue and it's working on getting the landlords to understand what the requirements are and what they need for it to make a good Marlin Bar location and then finding those. But the pipeline is building. We've got several in the queue already for 2020 and we're looking at more opportunities. So I think we'll be able to -- provided, they continue to see positive results and are pleased with what we're seeing, I think, as they get into the 2020 and beyond, there will be an opportunity to pick up the pace a little bit.

    Unidentified Participant -- -- Analyst

    Okay, great. Thanks a lot.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    All right. Thanks a lot.

    Operator

    There are no further questions. I would now like to turn the call back over to Tom Chub for any additional or closing remarks.

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Thank you very much for being with us today. They appreciate your attention and your support. They look forward to talking to you again this summer.

    Operator

    (technical difficulty) in today's call. Thank you for your participation. You may now disconnect.

    Duration: 43 minutes

    Call participants:

    Anne Shoemaker -- Vice President of Capital Markets and Treasurer

    Thomas Chubb III -- Chairman, President and Chief Executive Officer

    Scott Grassmyer -- Executive Vice President of Finance, Chief Financial Officer and Controller

    Matthew DeGulis -- KeyBanc Capital Markets -- Analyst

    Susan Anderson -- B. Riley FBR, Inc. -- Analyst

    Steven Marotta -- C.L. King & Associates -- Analyst

    Rick Patel -- Needham & Company -- Analyst

    Unidentified Participant -- -- Analyst

    More OXM analysis

    Transcript powered by AlphaStreet

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    Cisco [318 Certification Exam(s) ]
    Citrix [48 Certification Exam(s) ]
    CIW [18 Certification Exam(s) ]
    Cloudera [10 Certification Exam(s) ]
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    FCTC [2 Certification Exam(s) ]
    Filemaker [9 Certification Exam(s) ]
    Financial [36 Certification Exam(s) ]
    Food [4 Certification Exam(s) ]
    Fortinet [14 Certification Exam(s) ]
    Foundry [6 Certification Exam(s) ]
    FSMTB [1 Certification Exam(s) ]
    Fujitsu [2 Certification Exam(s) ]
    GAQM [9 Certification Exam(s) ]
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    HP [752 Certification Exam(s) ]
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    Medical [69 Certification Exam(s) ]
    Microsoft [375 Certification Exam(s) ]
    Mile2 [3 Certification Exam(s) ]
    Military [1 Certification Exam(s) ]
    Misc [1 Certification Exam(s) ]
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    NCIDQ [1 Certification Exam(s) ]
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    Network-General [12 Certification Exam(s) ]
    NetworkAppliance [39 Certification Exam(s) ]
    NI [1 Certification Exam(s) ]
    NIELIT [1 Certification Exam(s) ]
    Nokia [6 Certification Exam(s) ]
    Nortel [130 Certification Exam(s) ]
    Novell [37 Certification Exam(s) ]
    OMG [10 Certification Exam(s) ]
    Oracle [282 Certification Exam(s) ]
    P&C [2 Certification Exam(s) ]
    Palo-Alto [4 Certification Exam(s) ]
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    PEOPLECERT [4 Certification Exam(s) ]
    PMI [15 Certification Exam(s) ]
    Polycom [2 Certification Exam(s) ]
    PostgreSQL-CE [1 Certification Exam(s) ]
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    PTCB [2 Certification Exam(s) ]
    QAI [1 Certification Exam(s) ]
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    RedHat [8 Certification Exam(s) ]
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    SASInstitute [15 Certification Exam(s) ]
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    Sybase [17 Certification Exam(s) ]
    Symantec [135 Certification Exam(s) ]
    Teacher-Certification [4 Certification Exam(s) ]
    The-Open-Group [8 Certification Exam(s) ]
    TIA [3 Certification Exam(s) ]
    Tibco [18 Certification Exam(s) ]
    Trainers [3 Certification Exam(s) ]
    Trend [1 Certification Exam(s) ]
    TruSecure [1 Certification Exam(s) ]
    USMLE [1 Certification Exam(s) ]
    VCE [6 Certification Exam(s) ]
    Veeam [2 Certification Exam(s) ]
    Veritas [33 Certification Exam(s) ]
    Vmware [58 Certification Exam(s) ]
    Wonderlic [2 Certification Exam(s) ]
    Worldatwork [2 Certification Exam(s) ]
    XML-Master [3 Certification Exam(s) ]
    Zend [6 Certification Exam(s) ]





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