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000-992 IBM WebSphere Business Modeler Advanced V6.1, Business Analysis and Design

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IBM IBM WebSphere Business Modeler

IBM is making ready to close its $34 billion acquisition of pink Hat, but Wall highway has 'actual query marks' after its 'mediocre' quarter

Analysts say that IBM delivered a "mediocre" quarter, but now all eyes are on its coming near near $34 billion acquisition of pink Hat and no matter if IBM's big wager will pay off.

On Tuesday, IBM announced it generated $18.18 billion in profits this past quarter, missing analysts' expectations of $18.51 billion. right here day, IBM's stock changed into down 4%.

IBM's multibillion-dollar acquisition acquired the company a lot of attention, nonetheless it hasn't resolved fundamental questions on its large-graphic vision and strategy.

"IBM these days, they go to a hockey online game wearing a football uniform," Marty Wolf, the founder and president of the mergers and acquisitions advisory firm Martinwolf, told enterprise Insider. "they're turning out to be slower, their margins are less. Their business mannequin is just too complex. They need to deconsolidate. Their belief is, they're searching like a rhino in a container of cheetahs."

As IBM prepares to close its purple Hat acquisition in the coming quarters, the company has the improvement of a "wait and notice" attitude from investors, Katy Ring, a research director for IT features on the 451 neighborhood, noted.

specifically, IBM is having a bet on hybrid cloud, which enables companies to run their workloads each on the general public cloud and on on-premise information centers. while crimson Hat can be an important part of doubling down on this method, that by myself may not help IBM at ease the cloud business, analysts say.

"I consider IBM has obtained to make hybrid cloud work as a methodology as a way to remain technically critical within the long run," Ring talked about. "It is familiar with enormous commercial enterprise IT more suitable than any other cloud provider, and so, may doubtlessly emerge as a a great deal improved 21st century service issuer by means of taking open supply software to its huge blue coronary heart."

'everything within the kitchen sink'

IBM spoke of its cloud business grew 10% yr-over-yr, generating income of $19.5 billion. however, analysts say that when IBM studies cloud business, it can additionally lump in different points that aren't always cloud functions and cloud features but are involving cloud, such as consulting and hardware.

read more: IBM stock sinks 3% after hours after missing Wall road expectations on earnings

And the increase nevertheless lags the efficiency of different cloud providers: Microsoft Azure grew seventy six% from a 12 months ago, and Amazon web services grew 45%.

"they've an 'everything within the kitchen sink' strategy to cloud," Andrew Bartels, vp and important analyst at Forrester, instructed company Insider. "They toss every little thing that may be regarding cloud into that bucket. there is loads of ambiguity and doubtless misdirection which is in their cloud numbers."

IBM's cloud and cognitive-software unit itself turned into down 2%, producing revenues of $5 billion, and analysts say here is because IBM is facing fierce competitors from other cloud providers, even in synthetic intelligence.

"I consider this suggests that organizations like Microsoft and Google and Amazon are gaining greater cognitive answer business," Maribel Lopez, the founder and essential analyst at Lopez research, advised business Insider. "I believe IBM should get ahead of that fashion and ensure they do not lose that market to the other big cloud providers." senior analyst Haris Anwar mentioned IBM's turnaround method "is still very a good deal a piece in development," as all its segments both declined or had been flat.

"That was a bit disappointing for investors," Anwar told business Insider. "They had been expecting they're going to see some clear advancements, however this is certainly not the case. they're nevertheless struggling to compete in this cloud-computing phase wherein Amazon and Microsoft had a very good run."

That being said, this lack of increase might now not necessarily be certain to IBM, Bartels said. On the draw back, it can be reflective of the market as a whole as other tech businesses document profits this month.

"It could well be that IBM is a harbinger of disappointing income to come of different companies in the coming weeks," Bartels talked about.

and there is still some positives, John Roy, u.s.a.s lead analyst, talked about. He expects cloud and cognitive services at IBM to grow, and the business will additionally improvement from getting rid of underperforming property of the enterprise that slow down the company.

"they're doing greater work in artificial intelligence and expectantly i'll hear greater about that," Roy noted.

'real question marks'

Analysts say the arrival quarters should be essential for IBM as it closes its acquisition of pink Hat. Analysts predict this can support IBM generate revenue.

as soon as the deal closes, IBM can focal point on technical integrations and making a product portfolio that contains crimson Hat's choices — now not to point out that there could be a cultural adjustment.

Wolf talked about he has "true query marks" about this.

"a lot of people who work at crimson Hat don't seem to be going to be that excited to work at IBM," Wolf talked about. "there's a mixture thing. crimson Hat looks like a small piece of IBM's company. one of the crucial motives people like working at pink Hat is because it's now not a large conglomerate."

although, analysts say, the question is whether or not the IBM salesforce can sell pink Hat and if IBM capabilities can benefit from purple Hat being a part of the enterprise. It may take at least two quarters for that to take place.

Ring believes the market sentiment toward IBM remains wonderful, but the company will deserve to make "some bold strikes."

"The crimson Hat acquisition may be very good for IBM if it takes on board the open supply subculture that the company brings to IBM and its purchasers," Ring said. "It could be a disaster if IBM does not adapt its lifestyle without delay ample to drag via this benefit for business consumers."

right stock studies for IBM, Honeywell & American express

Monday, April 22, 2019

The Zacks analysis every day gifts the most appropriate research output of their analyst group. trendy research day by day facets new research reviews on sixteen fundamental shares, including IBM (IBM), Honeywell (HON) and American categorical (AXP). These research stories have been hand-picked from the roughly 70 experiences published by using their analyst group today.

that you could see all of today’s research experiences here >>>

IBM’s shares have underperformed the broader market in the last year, losing -3.eight% vs. the S&P 500’s +eight.3% benefit. The Zacks analyst thinks IBM is profiting from operating efficiency, can charge chopping and decrease share count number.

additionally, the enterprise’s enhancing position within the hosted cloud, security, blockchain and analytics domains bodes well. IBM is witnessing boom in trade verticals like fitness, retail and banking. strong adoption of Watson fitness and vast-primarily based growth in Payer, issuer, Imaging and existence Sciences domains is super.

youngsters, the Storage hardware segment is facing stiff competition. moreover, IBM’s ongoing company model transition to cloud is time-consuming, which is probably going to be a headwind. extra, ballooning debt tiers had been troubling IBM these days.

(that you can read the total research document on IBM right here >>>).

Shares of buy-ranked Honeywell have outperformed the Zacks varied Operations industry in the past six months, gaining +12.3% vs. a +6.2% enhance. In first-quarter 2019, Honeywell's revenue expanded 12 months over yr and additionally passed expectations.

The Zacks analyst thinks Honeywell’s strength in its commercial aerospace, warehouse and procedure automation’s corporations in addition to strong demand for its business hearth and security products will raise revenues in the quarters ahead. superior sales volumes, accelerated productiveness and ongoing industrial effectiveness moves will likely enrich near-term profitability.

For 2019, Honeywell raised revenue tips from $7.80-$eight.10 to $7.ninety-$eight.15 per share. a robust money place and center of attention on beneficial shareholders handsomely via dividends and share repurchases will work in its prefer. also, the enterprise has been witnessing solid recreation on the profits estimate revision front, reflecting bullish sentiment.

(that you can read the entire analysis record on Honeywell right here >>>).

American specific’ shares are up +13% over the past year, outperforming the Zacks monetary Miscellaneous services trade, which has declined -7% over the identical duration. American specific’ first-quarter salary beat expectations and grew 12 months over 12 months, led by using bigger-than-expected billings and mortgage growth.

The Zacks analyst likes the enterprise’s strong market position, electricity in card enterprise and significant alternatives from the secular shift toward electronic funds. It continues to witness robust personal loan boom and credit metrics. Its expanding presence within the company to company market and investment in expertise may still force future increase. youngsters, it faces a rise in reward costs, led with the aid of enhancements of its U.S. platinum products.

can charge of card member features has been increasing during the last three years and it persevered to bring up this year as well, reflecting higher engagement tiers across its top rate commute functions. It has additionally been witnessing a rise within the provision of loan losses.

(that you may study the complete analysis file on American categorical here >>>).

different noteworthy reports we're featuring nowadays include Becton, Dickinson (BDX), CSX Corp (CSX) and innovative Corp (PGR).

Is Your funding consultant Fumbling Your monetary Future?

See how to extra readily safeguard your retirement with a new particular file, “four Warning signs Your investment consultant should be would becould very well be Sabotaging Your fiscal Future.”

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Mark VickerySenior Editor

notice: Sheraz Mian heads the Zacks fairness analysis department and is a well-regarded skilled of aggregate profits. he is commonly quoted in the print and electronic media and publishes the weekly salary tendencies and income Preview reviews. if you need an e mail notification every time Sheraz publishes a new article, please click on here>>>

cutting-edge need to examine

Adoption of Cloud, protection & Analytics options help IBM

Story continues

effective Aerospace segment Drives Honeywell's (HON) Revenues

solid stability Sheet, Rising Revenues help American express (AXP)

Featured reports

expertise, DARTs help Interactive Brokers (IBKR), charges rise

Per the Zacks analyst, Interactive Brokers' focal point on constructing of proprietary software have resulted in increase in revenues and each day typical salary trades (DARTs). Yet rising charges is a priority.

New items help Textron (TXT), terrible money Flows damage

Per the Zacks analyst, the new product launch will tremendously expand Textron's share within the all-terrain motors (ATVs) trade. besides the fact that children, the business is witnessing terrible cash move performance.

amazing Demand for InfiniBand options Aids Mellanox (MLNX)

Per the Zacks analyst, Mellanox is benefiting from powerful demand for ethernet adapters, switches and LinkX cables.

Texas Capital (TCBI) reveals biological increase, high charges A Woe

The covering analyst thinks Texas Capital continues to profit from organic growth aided with the aid of rising loans and deposits.

biological increase, Strategic Acquisitions aid Jones Lang (JLL)

Per the Zacks analyst, strategic acquisitions and investments will assist bolster Jones Lang's capital markets enterprise and generate money flows that would aid in regular deleveraging.

New program Wins, global growth merits Plexus (PLXS)

in response to the Zacks analyst, Plexus advantages from new program wins in manufacturing and engineering options along with international enlargement.

effective Demand Aids AAR (AIR), Labor Shortages harm

Per the Zacks analyst, AAR Corp. enjoys amazing position within the international aviation market given rising demand in the industrial sphere.

New enhancements

ADTRAN (ADTN) Rides on solutions Portfolio & Diversification

Per the Zacks analyst, ADTRAN should gain from upward push in customer engagements throughout its portfolio of utility-described entry. Its strategy of diversification across geographies and markets is laudable.

solid policies in drive, superior quotes aid revolutionary (PGR)

Per the Zacks analyst, progressive is determined to grow banking on portfolio expansion, strong policies in force, stronger rates and management position in product, provider and distribution innovation.

CSX Buoyed through extent boom, Pricing features & reduce expenses

The Zacks analyst is impressed through the growth in volumes and favorable pricing. Efforts to reduce costs and reward shareholders additionally carry optimism in the stock.

New Downgrades

raw fabric Pricing drive to hurt Becton, Dickinson (BDX)

Per the Zacks analyst, resin expense upward push as a result of a give-limited market can result in uncooked fabric pricing power, thereby weighing on Becton, Dickinson's margins.

greater cloth & Logistics prices harm Masco (MAS)

Per the Zacks analyst, larger raw material and commercial enterprise resource Planning fees, in addition to logistics prices pose giant threats to the enterprise's margins.

Investments in Representatives to harm Avon's (AVP) Margins

Per the Zacks analyst, bigger charge of investments in representatives, sales leaders and box fees are hurting Avon's margins. These investments should still proceed to damage near-term profitability.

undefined undefined The progressive company (PGR) : Free inventory analysis file overseas business Machines company (IBM) : Free inventory evaluation file Honeywell foreign Inc. (HON) : Free stock analysis report CSX company (CSX) : Free inventory evaluation document Becton, Dickinson and company (BDX) : Free inventory evaluation file American specific enterprise (AXP) : Free inventory evaluation file To examine this text on click here. Zacks investment analysis

IBM appears to Map and Run enterprise techniques with BlueWorks

move over, electronic mail–IBM has a new method to make groups run. Unveiled last week, the new BlueWorks live software service is aimed at helping groups get a stronger tackle on the approaches that make their corporations function. IBM says that, when worker's collaborate on business procedures in the BlueWorks reside web portal, their managers get more suitable visibility into projects, and critical particulars aren’t misplaced in confusing e-mail chains anymore.

according to IBM, BlueWorks reside offers valued clientele tools that permit them to discover and doc enterprise approaches that make their corporation run. Drawing the techniques is handy with the built-in company technique Modeling Notation (BPMN) workflow diagrams, IBM says. The application is so easy to make use of that computer novices can map standard methods, and even complicated strategies can be modeled with the software.

as soon as the techniques are documented in a shared repository on the web, all workers might be able to contribute to method advancements through social networking points, equivalent to instant messaging, live news feeds, and the capacity to go away comments. BlueWorks live also contains a template library filled with optimum-apply methods. users can export their BPMN models to WebSphere company Modeler for more distinctive modeling.

New or changed BlueWorks are living approaches can be implemented through WebSphere Lombardi edition, an additional new providing unveiled last week. Or they can be carried out with WebSphere Dynamic process version or FileNet enterprise method manager.

For more counsel, see IBM u.s. software Announcement 210-358 (pdf).

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Case Study: Composite Applications at Safeco

Safeco is an Insurance company, headquartered in Seattle which provides auto, homeowners and small-business policies. Safeco prides itself to providing personalized service and support when a customer files a claim. Safeco relies on a large national network of independent agents and brokers to help customers identify their best possible coverage. Agent surveys have consistently positioned their web-based sales-and-service platform as a leader in the industry. This platform was developed on .Net and legacy IMS applications in the back-end.

In early 2006, Safeco initiated the development of a Service Oriented Architecture to support the business in two strategic areas: new product development and business process improvements. The task of supporting these teams from an IT perspective is challenging because new products, solutions and improvements are often specified without consideration for department or system boundaries. Furthermore, they needed to improve significantly their response time to deliver solutions in order to meet market and financial goals, while lowering their implementation costs.

An Introduction to Service Oriented Architecture

Service Oriented Architecture is a good fit to meet these goals in terms of transformation and agility because SOA offers a new reusability model which enables the composition and construction of new solutions by reusing and extending existing assets. The performance, scalability, reliability, security and interoperability achieved today by distributed technologies and by web services technologies in particular enables the reuse of IT assets wherever the cost of operating them is the lowest. Traditionally, IT has often spent a large portion of its budget replicating assets (data or code) and keeps synchronizing them for each change that happens. This new paradigm amounts to a normalization of the information system, a logical one, not physical. This normalization is achieved with a new kind of software agents, services, which provide access to specific data or business functionality.

Yet, SOA goes well beyond the concept of services, it is supported by a complete application model, a composite application model, where (Figure 1):

  • All traditional operations are formal activities with well defined boundaries be it user interactions, service invocations or entire processes.
  • The activities become loosely coupled, (i.e. do not run within the same technology or call stack, under the same security authority, with a dedicated connection between them).
  • New composition technologies enable a combination of services to perform collaboratively complex business functions as part of enterprise business processes
  • Figure 1 In SOA, traditional aspects of an application become loosely coupled

    The fundamental paradigm shift in Service Oriented Architecture involves transforming existing applications into "Systems of record" wrapped with a service interface that implement activities of type Act, Record, Inform and Compute. The key success factor of this transformation is to externalize the state of business process instances from the content of the business objects captured in the systems of record. Services are generally "context" independent, i.e. they have as little knowledge as possible about why the consumer is invoking them at a particular moment in time. The role of a service implementation is to enforce the system of record's integrity, almost as a pure data access layer.

    The context of usage of these services to achieve a particular goal is managed by the business process tier (Figure 2). Most often, a Service Oriented Architecture would rely on a business process engine to perform this function.

    Once the tiers of an application model are loosely coupled it becomes easier to deploy a business activity monitoring (BAM) infrastructure which monitors events (the occurrence of a particular state) across the flow of messages. Some BAM infrastructure may even help correlate occurrences across a complex flow of message (Complex Event Processing).

    Figure 2 SOA Application Model

    Technology Selection

    In the context of this project, Safeco has chosen Microsoft Windows Communication Foundation for the Enterprise Services tier, IBM WebSphere Process Server for the process tier and ASP.Net for the presentation tier (Figure 2).

    WCF is one of the best service containers to-date. Microsoft was the first one to innovate and provide a service container with a programming model that was technology agnostic: the same code written in .Net could be deployed in various distributed technologies, not just web-services. WCF is complemented with the Service Factory which is a wizard which enables developers to easily create a complete service project, either starting from a contract definition, (WSDL first), or from a set of classes that will expose a series of operations, (Classes first). Java later followed the lead of WCF and developed a new component model (SCA) where similarly; any java code could be invoked using a variety of distributed technologies chosen at deployment time.

    SCA augmented this new programming model with an "Assembly mechanism" which allow an integration developer to rapidly assemble web services and heterogeneous components, (written in Java, C++, BPEL,...) following the dependency injection pattern. SCA's assembly mechanism provides a viable alternative to the use of a registry at runtime to route calls to a logical endpoint rather than a physical one. The middleware technology for any given assembly is chosen at assembly time, rather than at component development time. IBM WebSphere Process Server is a BPEL based engine which supports an early draft of the SCA specification. Process Server is not a "business savvy" business process engine. It is rather a process centric integration platform that can consume business-level process definitions modeled in WebSphere Business Modeler. As such it enables the assembly of complex solutions, typically implemented by integration developers rather than business analysts.

    ASP.Net was chosen at the presentation tier level mostly because of the large community of developers that Safeco has in this technology. Other choices might influence their standard presentation technology in the near future. However, they expect that their Service Oriented Architecture will always give us the opportunity to choose the most appropriate delivery mechanism to support any given user interaction.

    Safeco's SOA Center of Excellence

    We created a SOA Center of Excellence as part of the Enterprise Architecture group with domain and solution architects as well as developers, QAs and business analysts coming from their delivery organization. This model was chosen to keep their trained resources within the same group to be able to execute a series of projects together. Over time, they expect that the Center of Excellence model will be replaced by small SOA groups across their organization that bring expertise for any given project.

    Figure 3. Safeco's SOA Center of Excellence

    A small center of excellence will however remain in effect in the future to support methodologies, standards, governance processes and manage the service registry. The main goal of this core group is to establish best practices at design time to maximize reusability of services.

    Case Study

    Problem Domain: All "Quote & Issue" and "Renewal" processes require that they match a customer's declaration of incidents, (tickets, accidents,...), with his or her Motor Vehicle Registry (MVR) record. Because of the cost incurred when obtaining these records, they actually order MVR records fairly late in the process. To compound the problem, some States in the United States are capable of providing a record in "real-time", while others provide a nightly batch feed which contains almost all the records ordered on any given day. The goal of this project is to create an enterprise component which can process all the matching requests by comparing an MVR record to a policy record. In the future, this component will be used in all Quote & Issue and renewal processes.

    We were also tasked to automate the manual verification process that occurs for the batch states which is not supported by their mp;I Sales and Service platform. The current state of the MVR process performed by the Verification Unit involves a manual process and several screen navigations in separate systems to perform the reconciliation manually. In addition, the current manual process may create multiple endorsements on a policy based on the order in which MVR records are worked, such as the case of two drivers on the policy that require updates to MVR information.

    Figure 4. The current MVR verification process for batch states

    In this process, customers sign up for a policy with the help of a Safeco agent. If the customer has records in a batch state, an MVR record is ordered as the policy is issued based on the information provided by the customer. Within a couple of days, the record is sent to us via a batch file and a customer service representative will manually review the record and policy information to decide whether the policy needs to be re-priced. If this is the case, an updated policy is sent to the agent and the customer. About 35% of MVR records match the policy information. The matching logic is complex and regulated by the individual States. It is expensive to train a CSR to learn all the business rules.

    The complexity of this logic often creates quality issues. Furthermore, policies may have more than one driver. In the past this created multiple updates to the policy and possibly several re-pricings or referrals to an underwriter. One of the key requirements in the design of the matching service was to support multiple drivers on the same policy.

    Solution Overview: This project was a good fit for SOA. It would enable us to develop an enterprise class matching service reusing some of the logic that was already implemented in one of their legacy applications. A solution based on a process engine would be a great way to rapidly develop the automation infrastructure around the MVR reconciliation process. Their solution aimed at directly updating the policy records when a match was found and to present a matching report which would include all drivers of a policy to their CSR. The CSR would ultimately use a legacy application to re-price these policies.

    Figure 5 The intended MVR Verification Process

    Drill Down: MVR Reconciliation Solution

    Our SOA business analyst received 3 months of training prior to this project during which he and others developed a working knowledge of IBM process tools (WebSphere Business Modeler and WebSphere Integration Developer). He developed an As-Is model as well as a To-Be model. Once they were satisfied with the To-Be model. The business analyst performed a simulation of the To-Be process assuming 35%records matching rate which would need no further verification and a lower verification time based on the matching report delivered directly by the matching service, (compared to MVR records which are often cryptic and for which the codes vary by state).

    From this analysis they identified a need to develop a human task which will present a work item to their CSRs as a verification report. From the verification report CSRs would have the information necessary to update their policy system.

    The To-Be business process was imported to create the initial BPEL implementation of the process.

    Two main services participated in the solution: the MVR record matching service and the Policy service. The solution consumed the getPolicy, updatePolicy and matchMVRPolicy operations.

    Figure 6. The MVR Solution Technical Architecture

    Each day an MVR file is uploaded in one of their legacy system (Figure 6). Every morning the WebSphere Message Broker processes this file and invokes their Process Server instance to create a business process instance for each policy identified by an MVR record. All records that correspond to different drivers of the same policy are merged into the corresponding policy process instance. Once the file is processed, each process instance is triggered to invoke the getPolicy operation, followed by the matchMVRPolicy operation. At this point the MVR records are part of the process instance context and don't need to be stored elsewhere. If there is a match, the BPEL implementation invokes the updatePolicy operation and terminates the process instance. Otherwise a work item is instantiated and waits in the process instance context until a user claims the task and completes it.

    Drill Down: Process Modeling, Simulation, Execution

    In the past, Business Process Engines vendors and Business Process standards such as BPEL or BPML have touted the capability to enable business users to model a process which can be deployed directly to an engine to execute it.

    Our experience is that this operation is not as seamless as some may have expressed it. They did not have however a particular level of expectation as they started their SOA initiative.

    Figure 7. The model-driven advantage

    We have experienced that some processes enable this paradigm better than others. Because of the nature of the MVR process, (driver merge, specific business logic for service invocations,...) the business view and the resulting BPEL diverged significantly. They have worked on other business processes where the BPEL generation from the business view is a lot more straightforward. As a rule of thumb, wherever there is "system invocation logic embedded in the BPEL implementation" they expect the divergence to be high.

    Drill Down: MVR Record merging

    It was key in this project that records belonging to different drivers of the same policy be processed together to avoid multiple updates to the policy and notifications to the agent and customer.

    This was implemented directly in the BPEL definition which supports the MVR solution.

    Figure 8. BPEL Implementation of the MVR record merge

    The first activity initiates a business process instance when the Process Server receives a new MVR record. As part of the receive in the processMotorVehicleReport operation, they establish the correlation set necessary to direct other MVR records with the same policy number to this new process instance.

    The BPEL continues with a while-loop which receives the other messages correlated to this process instance or times out once the batch file processing is complete. Once all records have been received they are processed.

    Drill Down: Microsoft / IBM interoperability

    Because of their choice of a heterogeneous platform, they had to tackle the interoperability head-on. Their presentation tier built in ASP.Net invokes Process Server services to claim human tasks and Process Server invokes WCF services as part of the process implementation (Figure 6).

    We would qualify the interoperability to be quite good as long as you know which settings of each stack can interoperate with the other. At present, WebSphere Process Server can only interoperate with WCF's basicHttpBinding which is based on:

  • HTTP 1.1
  • MTOM
  • WSDL 1.1
  • SOAP 1.1
  • WSS SOAP Message Security 1.0
  • WSS SOAP Message Security Username Token Profile 1.0 & X.509 Token Profile 1.0
  • This means that the most advanced features of WCF, such as the use of WS-Policy or SOAP 1.2 cannot be leveraged.

    We also encountered problems relative to the way each product handles namespaces. WCF adopts a service view and each service artifact lives in a service specific namespace while Process Server adopts a business object view layered on top of the service interface. So if a policy schema is common to a Policy service and a Matching service, that particular policy schema must be shared at the WSDL level, because there is a single policy schema within the business process definition. They had to tweak the WCF generated namespaces to make the resulting WSDL consumable by Process Server.

    This is a general issue of web services technologies since there are no specific "business object model" which represent resources exchanged as part of service invocations. Each vendor is free to adopt schemes that better represent its product line or customer base.

    Drill Down: Security Interoperability

    It is beyond the scope of this paper to describe Safeco's security infrastructure. In terms of interoperability, they have explored several combinations of security mechanisms to support authentication, integrity and confidentiality capabilities.

    Web Services Security is based on the concept of message based security: the SOAP envelope of the message is sent in clear, but the SOAP body is transmitted in an encrypted form.

    On the WCF side, Message based security can be accomplished in a number of ways; however there are many variations on how this is supported by various environments. Some of the more common forms are:

    Binding Credential Type basicHttpBinding Certificate basicHttpBinding UserName encrypted via Certificate wsHttpBinding UserName
  • Certificate Authentication: in addition to providing security via encryption, WCF supports using the client certificate as a method of identifying the client.
  • Windows Authentication: is accomplished by effectively passing a "WindowsPrinciple" across the service boundary. WCF based services can then impersonate the client so that they operate within the privilege context of the client's identity.
  • UserName Token Authentication: "UserName Tokens" provide a mechanism for transmitting the client's identity to the server when the client's identity does not correspond to a valid Windows Identity within the service environment.
  • Remarkably, in their project, they were able to achieve 100% configurability of the security mechanisms, i.e. there are no code dependencies on the mechanisms they use. The security settings can be configured at deployment time.

    Interoperability for both digital signature and encryption was achieved between Process Server and WCF.

    We ran into a small issue which is a result of a non-normative errata that Oasis published but not everyone followed. Microsoft did not implement the errata, IBM did.

    As a result, the request message contains the following key identifier namespace:

    ValueType="" >lptrlv+cM5o0L2B954iFCDANFD0=

    The v3 in X509v3SubjectKeyIdentifier was introduced by the errata, and not supported by Microsoft. The fix is either to enter the name space value manually or to upgrade to the latest version of Websphere, where it seems IBM reverted their implementation of the non-normative errata.

    Lessons Learned

    The learning curve is steep. It is not so much any given aspect which is difficult to learn, it is rather the sheer number of technologies and tools one must be familiar with to execute the complete project.

    We requested the help of two consultants, one from IBM and one from Microsoft to execute this first project. This turned out to be extremely helpful for resolving interoperability, configuration and deployment issues.

    From their perspective, it seems difficult to have the expectation to involve business users in modeling activities. An experienced business analyst can easily translate business requirements into business process models. This model is generally not deployable in the process engine as-is. An integration developer needs to be involved to make the process executable. Initially SOA projects should be treated as traditional implementation projects. Over time, there is value in providing an as-deployed model to a business team. When they will be in the position to add operational metrics to this as-is model, they expect the value to become high enough to convince the business team to engage in modeling activities and establish a closed-loop model driven delivery process.

    This project demonstrated most of the benefits SOA can bring to an organization.

    First, they could reuse legacy code that was otherwise impossible to reuse without exposing it as a service using web services technologies. After they deployed their solution in production, the mp;I team which owns this code made some changes to the implementation of the Matching Service. These modifications were immediately available to the MVR solution which would not have been the case if the code had been replicated.

    Second, web services technologies enable interoperability which in turn is a key success factor when building composite applications. They have not experienced significant difficulties in this space and they can only expect that the degree of interoperability will increase with support of SOAP 1.2, WS-Transaction and WS-ReliableExchange... which they did not need for this project.

    Third, they were able to deliver a complex solution integrating over 5 systems in less than 8 weeks with a team of 4 developers, 2 QAs and 2 Architects. The production infrastructure, including security, was built as a separate project with fewer resources.

    Fourth, the process implementation was done with less than 20 lines of code which were written for a special mapping capability. The assembly between the process component, the services and the human CSR was achieved with SCA. These capabilities demonstrate that a model driven approach is effective to implement real-world solutions and this approach eliminates over 90% of the code at the process level. If they were to code this process implementation using a traditional application model, (e.g. J2EE, or .Net), without an orchestration engine, this implementation would have taken several thousand lines of code. Furthermore this code is stateful which would have made it harder to debug or change later on.

    Overall Safeco has been successful in deploying its first iteration of a service oriented, process centric, model driven application model.

    Future Directions

    Our current SOA infrastructure is incomplete. The next phase will continue building their capabilities in terms of Business Activity Monitoring, Registry and Management & Monitoring.

    We have reached a strong buy-in from their business customers which appreciate the lower cost of delivery, the speed with which they deliver as well as their ability to change the solutions once it is in production. They have established a pipeline of projects which can be addressed by SOA. Governance and methodology are key to reusability and to speed of delivery. They will therefore keep reinforcing them as part of an ongoing effort to reach the highest level of maturity.

    The key benefit of Service Oriented Architecture is its ability to create IT assets which can be reused and extended when building new solutions. Future projects that are capable of reusing these assets will be that much easier, faster and cheaper to build while limiting the need for integration. As such SOA is a key enabler of transformation, better business/IT alignment and agility. Utilizing SOA, Safeco IT was able to deliver the solution in a very short development cycle meeting market and financial goals, while at the same time lowering software development implementation costs.

    Update: IBM to offer ESB as part of SOA strategy

    As part of a multifaceted SOA software rollout, IBM on Tuesday is joining the list of companies offering a product labeled as an ESB (enterprise service bus).

    The comprehensive SOA arsenal unveiled by IBM also features a business process server, modeler and monitor; a component assembler and a set of best practices for SOA.

    "The major message is that business process management is a critical part of SOA and they have new products that are integrated and open around BPM," said Sandy Carter, vice president of strategy for channels and marketing at IBM. The company has tracked that is has more than 1,000 SOA customer engagements, she said.

    While definitions can vary, an ESB is generally considered to be a Web services-based bus for integrating applications and processes in an SOA.

    Although IBM's new WebSphere ESB is officially identified as an ESB, IBM maintains it already has had a product in the ESB space. That product, WebSphere Message Broker, supports Web services standards such as SOAP and WSDL as well as additional communications mechanisms such as BizTalk, Java Message Service and HIPAA (Health Insurance Portability and Accountability Act). A new version of the message broker being introduced provides advanced ESB capabilities, providing universal connectivity and data transformation.

    WebSphere ESB is limited to Web services protocols like WSDL, SOAP and BPEL (Business Process Execution Language) to offer connectivity and data transformation. "We've seen a trend in the marketplace for customers who are really looking for a more lightweight ESB product," Carter said. The ESB features an abbreviated version of the WebSphere application server.

    But WebSphere ESB is not an abbreviated version of Message Broker, said IBM's Robert LeBlanc, general manager for WebSphere within the IBM Software Group. "It’s a product onto itself," LeBlanc said.

    ESB activity by the rest of the industry forced IBM's hand, according to Ronald Schmelzer, senior analyst at ZapThink.

    "It looks like the market and customers have compelled IBM to release its own ESB-branded product as a way of offsetting the increasing noise and competition in the space for those sorts of products," Schmelzer said.

    IBM has been resistant to labeling a product as an ESB but has had an obvious change of heart. "Customers needed an entry point to be able to do very basic SOA based on a set of Web services," said LeBlanc. Other vendors offering an ESB include Sonic Software, Cape Clear Software and BEA Systems.

    Also being unveiled is WebSphere Process Server, which provides for deploying of business processes such as opening a checking account or checking credit. It features WebSphere ESB embedded within it.

    Process Server provides for capabilities similar to Message Broker and provides a superset of functions in the ESB and message Broker. It features workflow management and process choreography.

    Another new product, WebSphere Business Modeler version 6, models processes. An upgrade to an existing product, version 6 features an enhanced user experience, more analytics and simulation and collaborative modeling for group-based development.

    IBM's new WebSphere Integration Developer is a GUI-based tool that takes input from Business Modeler and provides for developing services or leveraging of existing services as part of an SOA. Components are assembled in the product. "This allows you to reuse components," said Carter. The product is based on Eclipse open source tools technology.

    In conjunction, IBM is unveiling a new version of Rational Application Developer for building and testing services that can be consumed as part of Integration Developer.

    A new version of WebSphere Business Monitor is featured in the product rollout as a real-time dashboard for monitoring performance of processes. Later this month, IBM will introduce a Tivoli management capability for composite applications based on SOA.

    IBM's product rollout features "an awful lot of products," said Shawn Willett, analyst at Current Analysis.

    "SOA's are supposed to be about simplifying the corporate IT environment, and IBM risks complicating it with overlapping products and different 'entry points,' " Willett said.

    Big Blue's SOA strategy was described as superior to Microsoft's Windows Communication Framework plan, formerly known as Indigo, for Web services systems.

    "They're offering a relatively simple point-to-point connection," said Steve Mills, IBM senior vice president group executive for the company’s software group.

    "It's not the preferred style for enterprise-class operation," Mills added.

    Shipping dates for the products vary. Process Server and Integration Developer are due at the end of this month. WebSphere ESB and Business Modeler are due later this year. Business Monitor ships either later this year or early in 2006. Prices have not been revealed.

    Process Server technologies may be released to the "open community," LeBlanc said.

    IBM's new SOA Foundation, meanwhile, features the new SOA software and best practices for assembling, deploying and managing an SOA. Governance is featured.

    "[SOA Foundation provides] more of a concept of what are the capabilities that you need to be successful," Carter said.

    "Industry accelerators" are being provided as part of the rollout to serve as templates for setting up an SOA in industries such as banking. IBM also will offer free services under the umbrella of its "SOA Jumpstart" program. The services are intended to help customers get started on defining an SOA architecture, analyze needs such as governance and assess alignment of business and IT goals.

    SOA Industry Teams will be aligned to key vertical industries including communications, distribution, financial services, industrial, public sector and small and medium-sized  businesses.

    Phase 2 of IBM's SOA Partner Initiative is being introduced to give IBM's ISVs and regional system integrators skills in SOA. Among the companies already signed up are Adobe, Avaya, Blue Titan and Cognos.

     Fee-based SOA services will be offered by IBM. These include services to deliver a completed business process; business enablement, including assessing a strategy and helping to build a governance model; design services, implementation and management.  

    How to Become a Business Process Analyst: Career Roadmap

    Step 1: Earn a Bachelor's Degree

    Although there isn't a specific major for aspiring business process analysts, earning a bachelor's degree in business or computer science can give prospective analysts the knowledge and training needed to succeed in this career. Since business process analysts work as a liaison between IT departments and business departments, taking courses that expose students to both areas may be helpful. Bachelor's degrees in business typically include classes in business processes, business management, economics and leadership. Most programs give students an option to concentrate in a specific area of business, such as information technology or management information systems.

    Success Tip

    To really shine in your career, consider earning a master's degree. Some schools offer a master's degree in business analysis. Other options include a master's degree in business administration or computer science. Completing graduate-level coursework can give aspiring business process analysts advanced knowledge and skills and may help give them a competitive edge in the job market.

    Step 2: Gain Experience

    Most business process analysts need to have 3-7 years of experience in systems development or business operations before becoming a business process analyst. Entry-level jobs can range from customer service positions to an internship with a business. It is crucial that the job provides the worker with a good sense of how a business is run. Professionals just out of college should look for a company or industry that interests them and use an entry-level position as an opportunity to increase their business knowledge and computer skills.

    After gaining experience in an entry-level job, aspiring analysts can move into junior business analyst positions or similar jobs with more responsibilities and more exposure to the work typically completed by business analysts.

    Step 3: Consider Optional Certification

    Although certification is not a career requirement, experienced business process analysts may consider pursuing certification to demonstrate professional expertise and potentially increase job opportunities. Available certifications include the Certified Business Analysis Professional (CBAP) credential issued by the International Institute of Business Analysis (IIBA) and the Certified Business Process Analyst -WebSphere Business Modeler, issued by IBM.

    Certification candidates typically need to have prior business process analysis experience and pass a certification test. Maintaining the certification often requires submitting a renewal application and completing continuing education.

    To recap, with some postsecondary education and experience as well as voluntary certification, a business process analyst can earn about $79,000 to analyze data trends and make predictions to help companies reach financial and business decisions.

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    NI [1 Certification Exam(s) ]
    NIELIT [1 Certification Exam(s) ]
    Nokia [6 Certification Exam(s) ]
    Nortel [130 Certification Exam(s) ]
    Novell [37 Certification Exam(s) ]
    OMG [10 Certification Exam(s) ]
    Oracle [282 Certification Exam(s) ]
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    PRMIA [1 Certification Exam(s) ]
    PsychCorp [1 Certification Exam(s) ]
    PTCB [2 Certification Exam(s) ]
    QAI [1 Certification Exam(s) ]
    QlikView [1 Certification Exam(s) ]
    Quality-Assurance [7 Certification Exam(s) ]
    RACC [1 Certification Exam(s) ]
    Real Estate [1 Certification Exam(s) ]
    Real-Estate [1 Certification Exam(s) ]
    RedHat [8 Certification Exam(s) ]
    RES [5 Certification Exam(s) ]
    Riverbed [8 Certification Exam(s) ]
    RSA [15 Certification Exam(s) ]
    Sair [8 Certification Exam(s) ]
    Salesforce [5 Certification Exam(s) ]
    SANS [1 Certification Exam(s) ]
    SAP [98 Certification Exam(s) ]
    SASInstitute [15 Certification Exam(s) ]
    SAT [1 Certification Exam(s) ]
    SCO [10 Certification Exam(s) ]
    SCP [6 Certification Exam(s) ]
    SDI [3 Certification Exam(s) ]
    See-Beyond [1 Certification Exam(s) ]
    Siemens [1 Certification Exam(s) ]
    Snia [7 Certification Exam(s) ]
    SOA [15 Certification Exam(s) ]
    Social-Work-Board [4 Certification Exam(s) ]
    SpringSource [1 Certification Exam(s) ]
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