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Microsoft has been promoting its office Communications Server (OCS) 2007 as the subsequent large factor in unified communications (UC). Some say OCS is the handiest future for UC and cannot be unnoticed. The business has to consider the OCS's capabilities and how they convey UC and combine with the commercial enterprise's existing conversation infrastructure, particularly the PBX. but then there is IBM's Lotus SameTime to trust.
IBM Lotus SameTime is a competitor to Microsoft's OCS. There are about 20 million SameTime licenses. IBM and Microsoft are promotion their respective items with expanded capital charges and earnings and advertising efforts. there are many alterations between OCS and Lotus SameTime. The IBM center of attention is to integrate with PBX carriers, not substitute them, which seems to be Microsoft's gold standard purpose. youngsters, when the associate enterprise's integrated options are blanketed, there is a lot less change. The enterprise should still evaluate both offerings, not simply go along with OCS. The focus of this tip is on Lotus SameTime, now not OCS.
one of the vital first variations is that Lotus SameTime integrates with Outlook and different Microsoft functions. The reverse is not genuine; OCS does not integrate with Lotus SameTime. A obstacle of Lotus SameTime is that it does not assist voice and video site visitors from the internet however is designed to work simplest over the business LAN/WAN. Lotus SameTime does not offer a softphone skill just like the proprietary office Communicator 2007. IBM announced SameTime Unified Telephony in 2007. this will bring a softphone potential, multipoint IP voice, and integration with distinctive carriers' PBXs.
a major advantage of Lotus SameTime is that it's constructed on the Eclipse framework, an open software building and runtime framework. Eclipse is supported by way of Oracle, Sybase, Motorola, BEA, Nokia, Intel and Actuate. This enables Lotus clients to extend, extend and/or embed other UC capabilities inside the enterprise's company utility. It also helps multiple IM federations with AOL, Yahoo, GoogleTalk and Jabber-based mostly IM programs.
an additional talents is IBM's approach to working systems. it may possibly run on diverse structures, IBM's pSeries AIX and i5/OS iSeries, Microsoft home windows XP and Server 2000/2003, solar, Linux (crimson Hat and Novell), and Apple working systems.
The accessories of the Lotus providing are:
The Lotus platform is not a PBX replacement, which is what Microsoft appears to be moving toward. IBM embraces the PBX dealer products in addition to other third-birthday party features. Lotus does not encompass telephony, presence or softswitch functions. The OCS telephony presence can't work with PBX-linked phones. There is no proof yet that IBM will try to embody the telephony capabilities in future offerings.
IBM Lotus offers two the right way to combine with a telephony dealer's methods. The telephony seller can enhance purposes the use of the SameTime application application Interface (API) and Eclipse. The 2d strategy is to make use of the common name handle interface, Telephony Conferencing carrier company Interface (TCSPI).
some of the issues is the list of UC services that Microsoft and IBM include in their definitions. listed below are the features that each OCS 2007 and Lotus SameTime eight.0 assist:
This listing may also no longer consist of all your business's definitions of UC, but it does cover what Microsoft and IBM support. There are truly UC aspects that different carriers will offer. OCS and Lotus SameTime are respectable constructing blocks, however neither is the finished UC graphic.
for those who can entry the VoiceCon web site, there is an excellent presentation entitled "choices in Unifed Communications solutions: evaluating Microsoft office Communications Server 2007 to IBM Lotus SameTime 8.0." The presentation become created by Brent Kelly of Wainhouse analysis.
concerning the author:Gary Audin has greater than 40 years of computing device, communications and protection journey. He has planned, designed, particular, applied and operated information, LAN and cell networks. These have protected local enviornment, countrywide and overseas networks in addition to VoIP and IP convergent networks within the U.S., Canada, Europe, Australia and Asia.
February 11, 2019 Timothy Prickett Morgan
If nothing else, the IBM i platform has exhibited fabulous longevity. One could even say legendary sturdiness, in case you want to take its heritage the entire method lower back to the gadget/3 minicomputer from 1969. here's the real beginning point in the AS/400 household tree and this is when huge Blue, for very sound criminal and technical and advertising explanations, decided to fork its items to handle the exciting needs of colossal businesses (with the equipment/360 mainframe and its follow-ons) and small and medium organizations (beginning with the system/3 and relocating on in the course of the gadget/34, gadget/32, gadget/38, and system/36 within the Nineteen Seventies and early Eighties and passing during the AS/400, AS/400e, iSeries, equipment i, and then IBM i on energy programs platforms.
It has been an extended run certainly, and many valued clientele who have invested within the platform started manner again then and there with the early models of RPG and moved their applications forward and adjusted them as their companies evolved and the depth and breadth of corporate computing modified, relocating on up through RPG II, RPG III, RPG IV, ILE RPG, and now RPG free form. Being on this platform for even three a long time makes you a relative newcomer.
there's a longer run forward, in view that they believe that the businesses which are nevertheless running IBM i methods are the true diehards, the ones who have no intention of leaving the platform and that, as a minimum in line with the survey records they now have been privy too, are desiring to proceed investing in, and even extend their investments in, the IBM i platform.
to date, they don't seem to be in a recession and heaven inclined there will not be one, so the priorities that IBM i stores have aren't those that that they had a decade ago right through the height of the extremely good Recession. again then, as turned into the case in essentially all IT groups, IBM i retail outlets had been hunkering down and had been attempting to cut costs in all methods viable, including deferring equipment improvements and migrations in addition to chopping again on other tasks. only 29 % of the 750 IBM i shops that participated within the 2019 IBM i industry Survey, which HelpSystems did again in October 2018, had been involved about cutting back IT spending. here's a remarkably low degree, and that i think is indicative of how exceptionally strong the economy is – excepting one of the most suits and starts they noticed on the end of 2018 and here in early 2019 that make us frightened and will birth inserting power on things. listed below are the true considerations as culled from the survey:
coping with the increase in information and in identifying the analytics to chunk on that records ranked a bit bit higher on the 2019 IBM i industry Survey than did decreasing expenses, and that i think over the long haul these considerations will become extra important than modernizing functions and dealing with the IBM i talents shortages that are a perennial worry. each of those issues are being solved as new programmers and new tools to make new interfaces to database functions are becoming extra general and as technologies similar to free kind RPG, which looks more like Java, Python, and php, are being extra generally deployed and, importantly, will also be picked up more immediately via programmers experienced with these different languages.
Given the nature of the customer base, it appears unlikely to me that protection and high availability will not continue to be primary concerns, besides the fact that children that the IBM i platform is among the most secure systems on the earth (and never simply since it is vague, however because it is enormously complicated to hack) and it has a number excessive availability and disaster recovery tools (from IBM, Syncsort, Maxava, and HelpSystems) attainable for people that wish to double up their systems and offer protection to their functions and information. The bar is commonly better than primary backup and healing for a lot of IBM i stores within the banking, assurance, manufacturing, and distribution industries that dominate the platform. These corporations can’t have security breaches, and they can’t have downtime.
there is a staggering volume of balance within the IBM i consumer base that they consider, at this aspect, is reflective within the stability of the IBM i platform and large Blue’s own belief that it needs a healthy IBM i platform to have an typical fit vigor systems company. they all recognize that the energy systems hardware business has simply became in 5 quarters of revenue increase – whatever they mentioned currently in setting up their own revenue model for the power techniques company – but what they did not be aware of, and what you should understand, is that within the 2nd and third quarters of 2018, the IBM i component of the company grew drastically faster than the universal energy programs company, and the simplest intent that this did not ensue within the ultimate quarter of 2018 is that sales of IBM i machinery in this autumn 2017 turned into rather powerful and represented a really difficult compare. The factor is, the IBM i company has been raising the vigour systems class regular. (These pointers about the IBM i company come compliments of Steve Sibley, vice president and providing supervisor of Cognitive techniques at IBM.)
IBM’s personal economic stability of the energy platform – which has been bolstered by means of a movement into Linux clusters for analytics and excessive efficiency computing simulation and modeling in addition to by the adoption of the HANA in-reminiscence database with the aid of SAP consumers on massive iron machines together with Power8 and now Power9 systems – helps IBM i shoppers consider extra confident in investing in the latest IBM i platform. The fresh facts from several different surveys, now not simply the one executed by means of HelpSystems every year, suggests that organizations are with the aid of and big both continuing to invest in the platform and even in some situations are planning to increase their spending on the IBM i platform in 2019.
As that you may see, the sample of funding plans for the IBM i platform, as shown in the chart above, has now not modified very a lot at all in the past 4 years. it is a remarkably reliable sample with but a bit wiggling here and there that may additionally not even be statistically massive. simply beneath 1 / 4 of IBM i retail outlets have stated during the past four years that they plan to enhance their investment within the platform in each 12 months, and simply below half say that they're retaining regular. This doesn't suggest that the same groups, yr after year, are investing extra and other businesses are staying pat, 12 months after yr. it's way more probably that each handful of years – more like four or 5 – customers improve their programs and expand their ability, and that they then sit down tight. The wonder is that the cut up isn’t displaying a long way fewer companies investing and much more sitting tight. That greater than a tenth of the shops don’t comprehend what their plan is as each prior year comes to a close is a little traumatic, but it is honest and indicates that a good portion of retailers have other priorities apart from hardware and operating equipment upgrades. they have said this earlier than and they can say it again: They think that the people who respond to surveys and skim weekly publications concentrated on the IBM i platform are probably the most active stores – those extra likely to live exceptionally present on hardware and utility. So the tempo of adoption for new applied sciences, and the fee of investment, may still be bigger than in the genuine base, much of which does not alternate a lot in any respect.
So if they needed to regulate this information to take on the entire base, there might be far fewer sites that are investing extra money, far more companies that are sitting tight, and maybe fewer websites that are thinking of relocating off the IBM i platform. I think the distribution of facts is probably something like 10 p.c of outlets don't have any thought what they're doing investment smart with IBM this year, 5 percent are pondering moving some or all of their purposes to an additional platform, maybe 10 % are investing extra this 12 months, and the last 75 percent are sitting tight. here is only a guess, of path. as far as they can tell, the price of attrition – how many websites they in fact lose every yr – only a tad over 1 %. So the cost of flow of purposes off the platform, or incidences of unplugging IBM i databases and applications, may additionally now not be anywhere near as high within the usual base as the records above suggests. what is alarming, most likely, is that the cost of moving some or all functions off the platform is balanced against those who say they'll boost investments. possibly these are hopeful survey takers, and those who suppose it's easy to circulation discover it isn't and those that believe they're going to discover the funds to invest will not.
What they do recognize is that if the price of software attrition became anywhere close as excessive as these surveys suggest, then the IBM i enterprise would not be transforming into, however shrinking. And they comprehend it isn't shrinking, so they believe there's a disconnect between planning and fact, each on the upside and the downside.
in case you drill down into the information for the 2019 IBM i industry Survey, there were 13 % of shops that referred to they would be moving some applications to a new platform, and yet another 9 % that mentioned they had been going to circulation all of their purposes off IBM i. (This number is in line with the recent ALL400s survey accomplished by way of John Rockwell.)
Anyway, decent success with that.
Porting functions from one platform to an extra, of purchasing a new suite on that new platform, is an really tricky assignment. It isn't like attempting to exchange a tire whereas riding down the road, as is a typical metaphor, but fairly like trying to take the tire off one vehicle moving down the highway and setting up it on a further vehicle driving beside it within the adjacent lane with out crashing both automobile or smashing into anybody else on the highway. Optimism abounds, but when push involves shove, very few groups are attempting the sort of maneuver, and once they do, it is always as a result of there is a corporate mandate, extra times than no longer caused through a merger or acquisition, that pits another platform in opposition t IBM i working on vigor programs. organizations that say they're making any such move off IBM i are sanguine for their personal own factors, in all probability, but they don't seem to be always realistic about how long it could take, what disruption it's going to cost, and what top of the line advantage, if any, can be realized.
in case you do the maths on the chart above, eight-tenths of the base has no conception how long a circulation will take, yet another 1.7 percent thinks it's going to take greater than five years, and three % say it's going to take between two years and five years. simplest 3.4 percent of the full base say they could do it in beneath two years. They think all of those numbers are positive, and the agencies who may readily depart OS/400 and IBM i already did a very long time ago and people which are stay have a harder time, no longer a less complicated time, moving. If this have been now not authentic, the IBM i base could be a hell of a whole lot smaller than the one hundred twenty,000 consumers they believe are out there, in keeping with what huge Blue has told us in the past. here's the change between concern or drive or way of life and the truth of making an attempt to circulate a business off one platform and onto a further. These moves are at all times a lot tougher than they seem on the front conclusion, and they suspect many of the benefits also don’t materialize for those who do bounce structures.
on the standard attrition price counseled by means of this survey records – 9 percent circulate off the platform in somewhere between 365 days and more than 5 years, with most organizations now not being in a position to see more than five years into the future it truly is a neat trick – the put in base would decrease dramatically. it's hard to say how far because of the wide selection of timeframes in the survey. If it turned into 9 % of the bottom inside two years – call it four.5 percent of the base per year – then inside a decade the usual base would decrease from 120,000 IBM i sites global right down to about 72,000. this would dramatic indeed. however at a 1 percent attrition expense per 12 months, the bottom is still at 107,500 pleasing customers (no longer sites and never installed machines, each of which might be better) by means of 2029. They believe there is every possibility that the attrition price will actually sluggish and drop under 1 p.c as IBM demonstrates commitment to the vigor programs platform and its IBM i operating equipment. There are always some new purchasers being introduced in new markets, to make sure, however the bleed price (in spite of the fact that it's small) remains likely an order of magnitude higher than the feed cost.
once they do think about making the move, IBM i retail outlets comprehend precisely where they are looking to go, and this reply has been progressively altering over the years: Linux as an alternative to IBM i is on the upward push and windows Server as an option is on the wane. in the latest survey, 52 % of the corporations that observed they had been moving all or some of their functions to a different platform observed they have been picking home windows Server, while 34 % chose Linux. This displays the relative popularity of home windows Server and Linux within the datacenters of the realm at large, and can be tipped simply a bit extra heavily in opposition t Linux compared to the leisure of the area. interestingly, 10 p.c of those polled who referred to they have been moving were taking a look at AIX structures, and an extra four percent have been going upscale to gadget z mainframes – as not going as this may additionally seem. systems are likely to roll downhill; they don't always defy gravity like that.
The element about such surveys is that they exhibit intent, no longer motion. They commonly intend to do a lot more than they in fact can accomplish, and relocating structures after spending decades of building up skills isn't always a really sensible movement unless the platform is in precise crisis – just like the Itanium techniques from Hewlett Packard commercial enterprise working OpenVMS or HP-UX or the HP 3000s operating MPE or the Sparc techniques from Oracle running Solaris. These had been as soon as superb systems with big installed bases and tremendous salary streams, but now, IBM is the remaining of these Unix and proprietary platforms with its vigor techniques line. And it's by way of a long way the biggest and for certain the only 1 showing any boom.related reports
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The IBM i Base Is ready to circulate On Up
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IBM i tendencies, considerations, And Observations
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The art Of The Hybrid Cloud
Cloud computing is insatiably gobbling up more of the backend services that power organizations. however, some companies have apps with privateness, safety, and regulatory demands that avert the cloud. right here's how to find the right mix of public cloud and private cloud.
The right cloud suppliers for 2019 have maintained their positions, however the topics, options, and strategies to the market are all in flux. The infrastructure-as-a-service wars have been mostly determined, with the spoils going to Amazon net functions, Microsoft Azure, and Google Cloud Platform, however new technologies equivalent to synthetic intelligence and computer getting to know have opened the box up to different players.
in the meantime, the cloud computing market in 2019 will have a decidedly multi-cloud spin, as the hybrid shift through players comparable to IBM, which is acquiring purple Hat, might exchange the landscape. This yr's edition of the right cloud computing providers also aspects software-as-a-service giants with a purpose to increasingly run more of your business's operations via enlargement.
One issue to observe concerning the cloud in 2019 is that the market is never zero sum. Cloud computing is riding IT spending normal. as an instance, Gartner predicts that 2019 international IT spending will boost three.2 % to $three.76 trillion with as-a-service fashions fueling every little thing from information core spending to commercial enterprise utility.
actually, or not it's rather possible that a large enterprise will devour cloud computing functions from each vendor in this e-book. The actual cloud innovation may well be from clients that combine and healthy right here public cloud providers in pleasing techniques.
Key 2019 topics to watch among the good cloud providers include:
To that conclusion, we're taking a unique strategy to their cloud buying guide and breaking the avid gamers into the huge 4 infrastructure suppliers, the hybrid gamers, and the SaaS crowd. This categorization has pushed IBM from being a huge infrastructure-as-a-carrier participant to a tweener that spans infrastructure, platform, and utility. IBM is greater private cloud and hybrid with hooks into IBM Cloud as well as other cloud environments. Oracle Cloud is essentially a utility- and database-as-a-provider company. Salesforce has turn into about means more than CRM.must examine
AWS sees 2019 as an funding 12 months, because it ramps its know-how buildout as well as add revenue personnel. Amazon failed to quantify the larger funding, but talked about it will replace during the yr.
On a conference call with analysts, CFO Brian Olsavsky stated 2018 became a lighter than anticipated yr for capital expenditures. "AWS maintained a very potent growth rate and continued to bring for valued clientele," he stated. "2018 turned into about banking the efficiencies of investments in americans, warehouses, infrastructure that they had put in vicinity in 2016 and '17."
The cloud provider is the leader in infrastructure-as-a-provider and relocating up the stack to every thing from the cyber web of things to synthetic intelligence, augmented fact, and analytics. AWS is way over an IaaS platform at the moment. AWS grew forty five p.c in the fourth quarter -- a clip that has been sturdy for the closing yr.
When it involves developers and ecosystem, AWS is tough to excellent. The company has a wide range of partners (VMware, C3, and SAP) and developers growing the ecosystem. AWS is typically the primary beachhead for enterprise gamers earlier than they extend to a multi-cloud method.
The big query is how far AWS can prolong its attain. AWS can also be a danger to Oracle on databases in addition to a bevy of different organizations. by the use of its VMware partnership, AWS additionally has a robust hybrid cloud strategy and can meet business needs diverse approaches.
AWS' strategy become evident at its re:Invent conference. The display featured a barrage of functions, new items, and developer candies that became hard to song. synthetic intelligence is a key area of growth and a core sales pitch for AWS because it becomes a computing device learning platform. in keeping with 2nd Watch, AWS consumers are going for these high-growth areas and seeing the cloud issuer as a key cog for his or her desktop discovering and digital transformation efforts.must examine
2nd Watch found that AWS' 2018 quickest starting to be services have been the following:
in keeping with 2nd Watch usage, the most ordinary AWS services are:
also: What serverless structure actually capacity, and the place servers enter the photo
Analytics and forecasting may be one enviornment worth watching for AWS. As AWS rolls out its forecasting and analytics services, or not it's clear that the enterprise can become more intertwined with real company services.(photo: ZDNet)
AWS' attain continues to extend in diverse directions, but in all probability the one to observe essentially the most is the database market. AWS is shooting greater database workloads and has emphasised its consumer wins. A stream to launch a fully managed document database takes direct purpose at MongoDB. should AWS capture more business information, it can be entrenched for many years to come back as it continues to adapt capabilities and sell them to you.
Microsoft Azure is the solid No. 2 to AWS, but it surely's elaborate to directly compare both companies. Microsoft's cloud company -- dubbed commercial cloud -- includes everything from Azure to office 365 enterprise subscriptions to Dynamics 365 to LinkedIn capabilities. on the other hand, Microsoft's amazing enterprise heritage, application stack, and information middle equipment like home windows Server supply it a familiarity and hybrid strategy that wears well.
For differentiation, Microsoft has focused heavily on AI, analytics, and the cyber web of things. Microsoft's AzureStack has been an additional cloud-meets-facts core effort that has been a differentiator.have to examine
CEO Satya Nadella, on Microsoft's 2nd quarter revenue convention call, noted the company's cloud unit is honing in on verticals comparable to healthcare, retail, and monetary features. This approach comes appropriate out of the commercial enterprise application selling playbook.
Nadella referred to:
From a mixture of features, it starts always with, i'd say, infrastructure. So here is the side and the cloud, the infrastructure being used as compute. truly, you might say the measure of an organization going digital is the volume of compute they use. So that's the bottom. Then on top of that, of path, all this compute skill or not it's getting used with records. So the records property, one of the most greatest things that happens, is people consolidate the facts that they have and so one can reason over it. and that's the place issues like AI services all get used. So they actually see that path the place they may be adopting the layers of Azure.
effortlessly put, Microsoft is promoting a big range of cloud products, however's tough to escape application-as-a-carrier versus Azure, which would extra at once compete with AWS.
Macquarie estimates that Azure income in Microsoft's fiscal second quarter turned into $2.75 billion for an annualized run fee of about $11 billion. Sarah Hindlian, an analyst at Macquarie, noted in a analysis be aware:
Microsoft has been capable of differentiate Azure in a couple of critical methods, such as the enterprise being both business friendly and aggressive in layering in enjoyable and incremental capabilities reminiscent of synthetic Intelligence, Azure Stack, Azure Sphere, and a extensive focal point on part computing and greater superior and complex workloads.
indeed, Microsoft's means to target industries has additionally been a win. notably, Microsoft has gained over big agents that don't are looking to partner with AWS on the grounds that they compete with Amazon. Microsoft additionally begun highlighting extra customer wins together with hole as well as Fruit of the Loom.
That take changed into additionally echoed in different places. Daniel Ives, an analyst at Wedbush, observed AWS continues to be the huge dog, but Microsoft has some enjoyable benefits within the box -- mainly a strong organization and floor game. Ives wrote:
whereas Jeff Bezos and AWS proceed to obviously be a big force within the rising cloud shift over the coming years, they believe Microsoft with its army of partners and dedicated earnings drive have an enormous window of possibility in 2019 to convert enterprises to the Azure/cloud platform in response to their contemporary in-depth discussions with companions and shoppers.
quite simply put, Microsoft can couple Azure with its other cloud functions such as office 365 and Dynamics 365. With Azure, Microsoft has a smartly-rounded stack, starting from infrastructure to platform to functions to run a business.should read
Google Cloud Platform has been successful better offers, has a new chief with Oracle veteran Thomas Kurian and is considered as a great counterweight to AWS and Microsoft Azure. despite the fact, Google isn't divulging annual salary run price or proposing a whole lot suggestions on its cloud financials.
On Google's fourth quarter revenue convention call, CEO Sundar Pichai noted numerous statistics aspects for Google Cloud Platform (GCP). however, analysts were frustrated by the lack of earnings disclosed. To kick off 2018, Pichai noted Google's cloud earnings turned into $1 billion 1 / 4 evenly cut up between G Suite and GCP.
In 2019, Pichai held returned on his run expense chatter, so it's unclear no matter if GCP is gaining on AWS or Azure or just growing because the general cloud pie is transforming into. chiefly, Pichai outlined right here:
CFO Ruth Porat pointed out:
GCP does continue to be one of the crucial quickest-transforming into agencies across Alphabet. As Sundar said, we've doubled the variety of GCP contracts stronger than $1 million. We're also seeing early best uptick in the number of offers that are improved than $100 million, and in reality completely happy with the success and penetration there. At this element, not updating further.
Add it up, and GCP looks to be a great No. 3 to AWS and Azure, but how far away it falls in the back of these two is still to be considered. Wall highway firm Jefferies is predicting that GCP will benefit share over time.
One move that might raise Google's cloud earnings is a stream to enhance G Suite expenses for some users. G Suite, which competes without delay with Microsoft's workplace 365, is elevating its prices for the first time. G Suite simple will elevate fees from $5 per person per month to $6. G Suite company will go from $10 per person monthly to $12. according to Google, G Suite business, which runs $25 per person a month, isn't impacted with the aid of the price enhance.
Competitively, the pricing moves are according to workplace 365.
Alibaba is the leading cloud issuer in China and an alternative for multi-national groups constructing infrastructure there.
In its December quarter, Alibaba delivered cloud salary growth of eighty four percent to $962 million. The enterprise has impulsively brought shoppers and is presently in the cloud buildout section. To wit:
Add it up, and Alibaba has a powerful home-field expertise in China, but it surely additionally has international ambitions. Alibaba launched 678 products within the December quarter. Relationships with the likes of SAP are likely to put it on the radar for extra corporations with operations in China.
whereas the massive cloud suppliers add more to their stacks with AI because the differentiator, there is a market being carved out to manipulate dissimilar cloud providers. This crowd of cloud players used to focus on hybrid structure to bridge records facilities with public service providers, however now intention to be the infrastructure management aircraft.
also: What Kubernetes actually is, and how orchestration redefines the statistics middle
research through Kentik highlighted how the most ordinary cloud aggregate turned into AWS and Azure, but there are shoppers working in Google Cloud Platform, too. according to the Kentik survey, ninety seven percent of respondents said their corporations use AWS, however 35 % also observed they actively use Azure too. Twenty-four percent use AWS and Google Cloud Platform together.
also: What a hybrid cloud is in the 'multi-cloud era,' and why you may additionally have already got one
IBM's cloud method and its approach to AI have an awful lot in general. large Blue's plan is to allow valued clientele to manage numerous programs, features and providers and develop into the administration console. IBM desires to be a part of your cloud atmosphere as well as support you run it. In 2018, IBM launched OpenScale for AI, which is designed to control numerous AI tools likely supplied with the aid of the main cloud suppliers. IBM additionally launched multi-cloud equipment. feel of IBM because the Switzerland of cloud adoption and computing capabilities recommendations.
The circulate through agencies to make use of varied public cloud suppliers is enjoyable and gives the intent for IBM's acquisition of pink Hat for $34 billion. IBM has its personal public cloud and may convey every little thing from platform-as-a-provider to analytics to Watson and even quantum computing via it, however the massive wager is that big Blue with purple Hat can make it a leading cloud management participant. For its half, IBM is taking its core highbrow property -- Watson, AI management, cloud integration -- and delivering it through distinct clouds.
The crimson Hat acquisition is of venture the farm movement by using IBM. It remains to be seen how the IBM and pink Hat cultures come together. On the bright aspect, the two groups have been hybrid cloud partners for years.need to examine
indeed, IBM CFO James Kavanaugh on the enterprise's fourth quarter profits convention name reiterated the red Hat reasoning and mentioned large Blue is seeing extra deals for IBM Cloud private and its method to "hybrid open" cloud environments. Kavanaugh brought:
Let me pause right here to remind you of the value they see from the combination of IBM and red Hat, which is all about accelerating hybrid cloud adoption. The client response to the announcement has been overwhelmingly fantastic. They have in mind the power of this acquisition and the mixture of IBM and purple Hat capabilities in assisting them circulation beyond their initial cloud work to actually shifting their business applications to the cloud. they're concerned about the secure portability of records and workloads throughout cloud environments, about consistency in management and protection protocols across clouds and in keeping off vendor lock-in. They be mindful how the combination of IBM and red Hat will help them handle these issues.
additionally: The AI, computer getting to know, and information science conundrum: Who will control the algorithms?
IBM's as-a-carrier profits run cost exiting the fourth quarter become $12.2 billion to make it a robust cloud provider, however now not comparable to the likes of AWS and Azure today. it is fairly feasible that the innovations of all of the tremendous cloud suppliers sooner or later converge.
the brand new hybrid and multi-cloud panorama can be probably the most greater vital issues to monitor within the cloud wars for 2019.
listed here are some key avid gamers to agree with:
VMware: It is a part of the Dell applied sciences portfolio, and it has had natural facts facilities within the fold for years. The company emerged as a virtualization vendor after which adopted every thing from containers to OpenStack to anything else emerged. in all probability, the most appropriate circulate for VMware become its tight partnership with AWS. This hybrid cloud partnership is a win-win for both events and each companies have persevered to construct on their initial efforts. The partnership is so interesting that VMware is assisting to deliver AWS on premises. To wit:
Of course, VMware also has its vRealize Suite, vCloud Air, VMware HCX, Cloud administration Platform, vSphere, and networking products.
Dell applied sciences and HPE: each of those carriers have distinctive products to operate information facilities and are plugging into cloud providers.
HPE's plan boils all the way down to multi-cloud, hybrid infrastructure that extends to the part.
after which, there is Cisco, which by the use of acquisitions has developed out a large application portfolio. Cisco outlined a knowledge core anywhere imaginative and prescient that revolves around plugging its software centric infrastructure (ACI) into assorted clouds. No be counted how you slice the hybrid cloud online game, the end state is the same: numerous providers and personal infrastructure seamlessly related. Cisco additionally has partnerships with Google Cloud. Kubernetes, Istio, and Apigee serve because the glue within the Cisco-Google effort.
while the hybrid cloud market was broadly panned as legacy providers cooking up new how you can promote hardware, the brand new multicloud world has more acceptance even among the former upstarts who wanted to show the likes of IBM, VMware, Dell, and HPE into dinosaurs.
The SaaS market additionally highlights how companies and their changing innovations and acquisition plans make cloud classification more elaborate. within the 2018 edition of their cloud rankings, Oracle became lumped into the AWS, Azure, and GCP crowd generally since it changed into making an attempt to play within the IaaS market.
while CTO Larry Ellison still appears to be captivated with AWS, Oracle is very nearly a application- and database-as-a-provider business. possibly Oracle's efforts to automate the cloud and prepare dinner up subsequent-gen infrastructure pay off, but for now, the business is truly about software. Salesforce via the acquisition of MuleSoft has additionally modified its stripes a bit and introduced an integration spin to the cloud approach (and even just a little of average software licensing). SAP has grown into a large cloud player and Workday has opened its ecosystem.
covering each SaaS player is past the scope of this overview, but there are a bunch of vendors that may be called SaaS+. These cloud carrier suppliers prolong into systems and all of these vendors have distinct SaaS products that may run your business.
In Gartner's 2018 Magic Quadrant for IaaS, the analysis company narrowed the container to just cloud groups. Oracle made the reduce. It would not be surprising if Oracle changed into reclassified in 2019 out of the infrastructure race.
Let's get true: Oracle is a SaaS provider and there is no disgrace in that. really, Oracle is damn respectable at the SaaS online game and has every thing lined from small- and mid-sized companies via NetSuite to giant organizations migrating on-premise software to the cloud.
but the actual differentiation with Oracle is its database. The company has a massive installed base, an self sufficient database that goals to put off grunt work and the capabilities to put its expertise on greater clouds beyond its personal. Oracle is pitching itself as a Cloud 2.0 participant.
For now, Oracle is a bit obsessive about AWS. trust:
Andy Mendelsohn, government vp of database server applied sciences at Oracle, noted or not it's very early in the cloud migration of databases. "within the SaaS world or not it's a mature market where enterprise consumers have accepted they can run HR and ERP within the cloud," he observed. "Database within the cloud has very little adoption."
Mendelsohn observed what Oracle sees greater of is customers the usage of services like Cloud at customer and a personal cloud method to moving databases. Initiatives like Oracle's self sustaining database may well be extra about a private cloud method, he spoke of.
amongst smaller businesses, databases are greater commonplace in the cloud as a result of there may be much less funding mandatory.
"The huge battleground will revolve across the statistics. or not it's the core asset at each business obtainable," he pointed out.
Cloud at consumer is part of how Oracle sees its multi-cloud method. Analysts have raised considerations that Oracle should run its application and databases on more clouds.
Following Oracle's 2nd quarter earnings in December, Stifel analyst John DiFucci stated:
whereas they proceed to believe Oracle is neatly-placed within the SaaS market, they continue to be more cautious around PaaS/IaaS, each when it comes to top-line salary and linked cap-ex implications.
while there is little doubt in their mind that Oracle's put in base is extraordinarily comfy, they believe that a huge portion of net new database workloads are going to non-Oracle structures (hyperscale options, NoSQL, open supply, and so on).
We stay cautious on Oracle's IaaS efforts and aid the suggestion of Oracle increasing aid for other clouds.
Mendelson noted that Oracle has labored with multiple supplier techniques all over its history, so or not it's not a lot of a stretch to look multi-cloud emerge over time.
Salesforce begun as a CRM enterprise 20 years ago and has expanded into every thing from integration to analytics to marketing to commerce. Woven all the way through the Salesforce clouds are add-ons reminiscent of Einstein, an AI system.
without problems put, Salesforce wants to be a digital transportation platform this is focused on fiscal 2022 intention of earnings between $21 billion to $21 billion.
Most cloud carriers -- public, private, hybrid or in any other case -- will inform you the online game is taking pictures records beneath administration. Salesforce also sees the promise of being the statistics platform of listing.
Enter Salesforce's customer 360. The master plan is to use client 360 to permit Salesforce valued clientele to connect all their information into one view. The thought is rarely exactly customary, but Salesforce's argument is that it could execute more advantageous and put the customer at the middle of the statistics universe.
Add it up, and Salesforce is fitting a platform bet for its consumers. Salesforce co-CEO Keith Block referred to the business is touchdown more deals value $20 million or more and lately renewed a nine-figure win with a fiscal capabilities enterprise. Marc Benioff, co-CEO and chairman, said that Einstein AI is being introduced into the entire enterprise's clouds.ought to examine
Salesforce has also partnered smartly with the likes of Apple, IBM, Microsoft (in some areas), AWS, and Google Cloud.
The go-to-market method for Salesforce revolves around selling distinct clouds and establishing trade certain functions such as the enterprise's monetary services Cloud.
I've traveled around the world assembly with more than one hundred CEOs and world leaders. The conversation is constant in every single place i'm going. or not it's about digital transformation. it's about leveraging their expertise. it's about their tradition, and or not it's about their values. This C-stage engagement is translating into greater strategic relationships than ever.
For 2019, there's little on the radar -- in need of a wide economic downturn -- that could derail Salesforce's momentum. yes, Oracle and SAP continue to be fierce rivals with the latter actively pitching its next-gen CRM system, however Salesforce is considered as a digital transformation engine. Microsoft is one more competitor price gazing, seeing that it additionally desires to present a single view of the customer. Dynamics 365 is becoming extra competitive with Salesforce. With its advertising and marketing Cloud, Salesforce competes with Adobe. As Salesforce continues to extend so will its competitive set.more on Salesforce:
SAP has a sprawling cloud application business that runs from ERP and HR to expenses (Concur) in addition to Ariba. The business is primary enterprise application, but consumers are migrating to the cloud. SAP's method rhymes with Oracle's approach, however there's a key change: SAP will run on assorted clouds.
CEO invoice McDermott referred to the SAP cloud partners on the enterprise's fourth quarter income name. "SAP has powerful partnerships with Microsoft, Google, Amazon, Alibaba, and others to embody this value advent probability," he pointed out. "customers can run on-premise, in a private cloud or in the public cloud. it be their choice."
The SAP cloud lineup contains the following:
in the end, SAP is a mixture of traditionally licensed application and cloud types. CEO invoice McDermott additionally outlined some huge growth goals. For 2019, SAP is projecting cloud subscription and assist earnings between €6.7 to €7.0 billion.
Going forward, SAP is projecting cloud subscription and help profits of €eight.6 to €9.1 billion. with the aid of 2023, SAP desires to triple cloud subscription and assist salary from the 2018 tally.extra on SAP:
Workday made its name with human capital management, increased into financials and ERP, and is adding analytics via a collection of acquisitions.
before AWS became an Oracle obsession, Workday became a primary target of Larry Ellison's rants. those verbal barbs from Ellison became a inform that Workday was faring smartly.
Most of Workday's earnings derives from HCM, however the business is starting to sell financials along with it. In other phrases, Workday is making an attempt to strengthen that multi-cloud playbook that Salesforce has going. That mentioned, Workday additionally has a lot of runway for HCM. Workday hasl half of the Fortune 50 as consumers and about 40 percent of the Fortune 500.
The analytics company for Workday is being developed by means of acquisition. Workday bought Adaptive Insights, a company planning player, and will target analytics workloads.
whereas Workday fared smartly on its own, the enterprise changed into sluggish to increase its ecosystem and run on infrastructure from the public cloud giants. Workday has opened up to enable shoppers to run on AWS and that's a big movement that could pay dividends in the future.
The enterprise additionally launched the Workday Cloud Platform, which allows clients to write functions internal of Workday by the use of a set of application programming interfaces. The Workday Cloud Platform, launched in 2017, makes its platform greater bendy and open.
In 2019, which you could predict Workday to explore expansion ito extra industries beyond training and government. Healthcare may well be an alternative for a broader effort.
Robynne Sisco, CFO of Workday, stated at an investor convention in December:
when you consider about expanding in terms of industry operational systems, there's definitely a whole lot that they could do going ahead. They could do retail. They may do hospitality. As of right now, now they have obtained lots of issues we're working on. So we're staying the place they are. however business does become very critical in the event you talk about promoting financials.
Workday is additionally concentrated on extra mid-sized companies with Workday Launch, a hard and fast-fee, preconfigured software kit.
The aggressive set for Workday is Oracle and SAP for HCM and Financials. also watch Salesforce, which is a Workday companion and capabilities foe sooner or later. one more wild card for Workday can be Microsoft, which is integrating LinkedIn extra for HR analytics.greater on Workday: greater on cloud management: more on supplier administration: more on web of things: more on cloud vs statistics middle:
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The Art Of The Hybrid Cloud
Cloud computing is insatiably gobbling up more of the backend services that power businesses. But, some companies have apps with privacy, security, and regulatory demands that preclude the cloud. Here's how to find the right mix of public cloud and private cloud.
The top cloud providers for 2019 have maintained their positions, but the themes, strategies, and approaches to the market are all in flux. The infrastructure-as-a-service wars have been largely decided, with the spoils going to Amazon Web Services, Microsoft Azure, and Google Cloud Platform, but new technologies such as artificial intelligence and machine learning have opened the field up to other players.
Meanwhile, the cloud computing market in 2019 will have a decidedly multi-cloud spin, as the hybrid shift by players such as IBM, which is acquiring Red Hat, could change the landscape. This year's edition of the top cloud computing providers also features software-as-a-service giants that will increasingly run more of your enterprise's operations via expansion.
One thing to note about the cloud in 2019 is that the market isn't zero sum. Cloud computing is driving IT spending overall. For instance, Gartner predicts that 2019 global IT spending will increase 3.2 percent to $3.76 trillion with as-a-service models fueling everything from data center spending to enterprise software.
In fact, it's quite possible that a large enterprise will consume cloud computing services from every vendor in this guide. The real cloud innovation may be from customers that mix and match the following public cloud vendors in unique ways.
Key 2019 themes to watch among the top cloud providers include:
To that end, we're taking a different approach to their cloud buying guide and breaking the players into the big four infrastructure providers, the hybrid players, and the SaaS crowd. This categorization has pushed IBM from being a big infrastructure-as-a-service player to a tweener that spans infrastructure, platform, and software. IBM is more private cloud and hybrid with hooks into IBM Cloud as well as other cloud environments. Oracle Cloud is primarily a software- and database-as-a-service provider. Salesforce has become about way more than CRM.Must read
AWS sees 2019 as an investment year, as it ramps its technology buildout as well as add sales personnel. Amazon didn't quantify the higher investment, but said it would update throughout the year.
On a conference call with analysts, CFO Brian Olsavsky said 2018 was a lighter than expected year for capital expenditures. "AWS maintained a very strong growth rate and continued to deliver for customers," he said. "2018 was about banking the efficiencies of investments in people, warehouses, infrastructure that they had put in place in 2016 and '17."
The cloud provider is the leader in infrastructure-as-a-service and moving up the stack to everything from the Internet of Things to artificial intelligence, augmented reality, and analytics. AWS is far more than an IaaS platform these days. AWS grew 45 percent in the fourth quarter -- a clip that has been stable for the last year.
When it comes to developers and ecosystem, AWS is hard to top. The company has a wide range of partners (VMware, C3, and SAP) and developers growing the ecosystem. AWS is typically the first beachhead for enterprise players before they expand to a multi-cloud approach.
The big question is how far AWS can extend its reach. AWS can be a threat to Oracle on databases as well as a bevy of other companies. Via its VMware partnership, AWS also has a strong hybrid cloud strategy and can meet enterprise needs multiple ways.
AWS' strategy was evident at its re:Invent conference. The show featured a barrage of services, new products, and developer goodies that was hard to track. Artificial intelligence is a key area of growth and a core sales pitch for AWS as it becomes a machine learning platform. According to 2nd Watch, AWS customers are going for these high-growth areas and seeing the cloud provider as a key cog for their machine learning and digital transformation efforts.Must read
2nd Watch found that AWS' 2018 fastest growing services were the following:
Based on 2nd Watch usage, the most popular AWS services are:
Also: What serverless architecture really means, and where servers enter the picture
Analytics and forecasting may be one area worth watching for AWS. As AWS rolls out its forecasting and analytics services, it's clear that the company can become more intertwined with real business functions.(Image: ZDNet)
AWS' reach continues to expand in multiple directions, but perhaps the one to watch the most is the database market. AWS is capturing more database workloads and has emphasized its customer wins. A move to launch a fully managed document database takes direct aim at MongoDB. Should AWS capture more enterprise data, it will be entrenched for decades to come as it continues to evolve services and sell them to you.
Microsoft Azure is the solid No. 2 to AWS, but it's difficult to directly compare the two companies. Microsoft's cloud business -- dubbed commercial cloud -- includes everything from Azure to Office 365 enterprise subscriptions to Dynamics 365 to LinkedIn services. Nevertheless, Microsoft's strong enterprise heritage, software stack, and data center tools like Windows Server give it a familiarity and hybrid approach that wears well.
For differentiation, Microsoft has focused heavily on AI, analytics, and the Internet of Things. Microsoft's AzureStack has been another cloud-meets-data center effort that has been a differentiator.Must read
CEO Satya Nadella, on Microsoft's second quarter earnings conference call, said the company's cloud unit is honing in on verticals such as healthcare, retail, and financial services. This approach comes right out of the enterprise software selling playbook.
From a mix of services, it starts always with, I would say, infrastructure. So this is the edge and the cloud, the infrastructure being used as compute. In fact, you could say the measure of a company going digital is the amount of compute they use. So that's the base. Then on top of that, of course, all this compute means it's being used with data. So the data estate, one of the largest things that happens, is people consolidate the data that they have and so that they can reason over it. And that's where things like AI services all get used. So they definitely see that path where they're adopting the layers of Azure.
Simply put, Microsoft is selling a wide range of cloud products, but it's hard to break out software-as-a-service versus Azure, which would more directly compete with AWS.
Macquarie estimates that Azure revenue in Microsoft's fiscal second quarter was $2.75 billion for an annualized run rate of about $11 billion. Sarah Hindlian, an analyst at Macquarie, said in a research note:
Microsoft has been able to differentiate Azure in several critical ways, such as the company being both enterprise friendly and aggressive in layering in unique and incremental services such as Artificial Intelligence, Azure Stack, Azure Sphere, and a broad focus on edge computing and more advanced and complex workloads.
Indeed, Microsoft's ability to target industries has also been a win. Notably, Microsoft has won over large retailers that don't want to partner with AWS since they compete with Amazon. Microsoft also began highlighting more customer wins including Gap as well as Fruit of the Loom.
That take was also echoed elsewhere. Daniel Ives, an analyst at Wedbush, said AWS remains the big dog, but Microsoft has some unique advantages in the field -- notably a strong organization and ground game. Ives wrote:
While Jeff Bezos and AWS continue to clearly be a major force in the emerging cloud shift over the coming years, they believe Microsoft with its army of partners and dedicated sales force have a major window of opportunity in 2019 to convert enterprises to the Azure/cloud platform based on their recent in-depth discussions with partners and customers.
Simply put, Microsoft can couple Azure with its other cloud services such as Office 365 and Dynamics 365. With Azure, Microsoft has a well-rounded stack, ranging from infrastructure to platform to applications to run a business.Must read
Google Cloud Platform has been winning larger deals, has a new leader with Oracle veteran Thomas Kurian and is seen as a solid counterweight to AWS and Microsoft Azure. However, Google isn't divulging annual revenue run rate or providing much guidance on its cloud financials.
On Google's fourth quarter earnings conference call, CEO Sundar Pichai cited numerous data points for Google Cloud Platform (GCP). However, analysts were frustrated by the lack of revenue disclosed. To kick off 2018, Pichai said Google's cloud revenue was $1 billion a quarter evenly split between G Suite and GCP.
In 2019, Pichai held back on his run rate chatter, so it's unclear whether GCP is gaining on AWS or Azure or just growing because the overall cloud pie is growing. Specifically, Pichai outlined the following:
CFO Ruth Porat said:
GCP does remain one of the fastest-growing businesses across Alphabet. As Sundar said, we've doubled the number of GCP contracts greater than $1 million. We're also seeing early nice uptick in the number of deals that are greater than $100 million, and really pleased with the success and penetration there. At this point, not updating further.
Add it up, and GCP appears to be a solid No. 3 to AWS and Azure, but how distant it falls behind those two remains to be seen. Wall Street firm Jefferies is predicting that GCP will gain share over time.
One move that could boost Google's cloud revenue is a move to increase G Suite prices for some users. G Suite, which competes directly with Microsoft's Office 365, is raising its prices for the first time. G Suite Basic will raise prices from $5 per user per month to $6. G Suite Business will go from $10 per user per month to $12. According to Google, G Suite Enterprise, which runs $25 per user a month, isn't impacted by the price increase.
Competitively, the pricing moves are in line with Office 365.
Alibaba is the leading cloud provider in China and an option for multi-national companies building infrastructure there.
In its December quarter, Alibaba delivered cloud revenue growth of 84 percent to $962 million. The company has rapidly added customers and is currently in the cloud buildout phase. To wit:
Add it up, and Alibaba has a strong home-field advantage in China, but it also has global ambitions. Alibaba launched 678 products in the December quarter. Relationships with the likes of SAP are likely to put it on the radar for more enterprises with operations in China.
While the big cloud providers add more to their stacks with AI as the differentiator, there's a market being carved out to manage multiple cloud providers. This crowd of cloud players used to focus on hybrid architecture to bridge data centers with public service providers, but now aim to be the infrastructure management plane.
Also: What Kubernetes really is, and how orchestration redefines the data center
Research by Kentik highlighted how the most common cloud combination was AWS and Azure, but there are customers working in Google Cloud Platform, too. According to the Kentik survey, 97 percent of respondents reported their companies use AWS, but 35 percent also said they actively use Azure too. Twenty-four percent use AWS and Google Cloud Platform together.
Also: What a hybrid cloud is in the 'multi-cloud era,' and why you may already have one
IBM's cloud strategy and its approach to AI have a lot in common. Big Blue's plan is to enable customers to manage multiple systems, services and providers and become the management console. IBM wants to be a part of your cloud environment as well as help you run it. In 2018, IBM launched OpenScale for AI, which is designed to manage multiple AI tools likely provided by the major cloud providers. IBM also launched multi-cloud tools. Think of IBM as the Switzerland of cloud adoption and computing services strategies.
The move by enterprises to use multiple public cloud providers is interesting and provides the rationale for IBM's acquisition of Red Hat for $34 billion. IBM has its own public cloud and will deliver everything from platform-as-a-service to analytics to Watson and even quantum computing through it, but the big bet is that Big Blue with Red Hat can make it a leading cloud management player. For its part, IBM is taking its core intellectual property -- Watson, AI management, cloud integration -- and delivering it through multiple clouds.
The Red Hat acquisition is a bet the farm move by IBM. It remains to be seen how the IBM and Red Hat cultures come together. On the bright side, the two companies have been hybrid cloud partners for years.Must read
Indeed, IBM CFO James Kavanaugh on the company's fourth quarter earnings conference call reiterated the Red Hat reasoning and noted Big Blue is seeing more deals for IBM Cloud Private and its approach to "hybrid open" cloud environments. Kavanaugh added:
Let me pause here to remind you of the value they see from the combination of IBM and Red Hat, which is all about accelerating hybrid cloud adoption. The client response to the announcement has been overwhelmingly positive. They understand the power of this acquisition and the combination of IBM and Red Hat capabilities in helping them move beyond their initial cloud work to really shifting their business applications to the cloud. They are concerned about the secure portability of data and workloads across cloud environments, about consistency in management and security protocols across clouds and in avoiding vendor lock-in. They understand how the combination of IBM and Red Hat will help them address these issues.
Also: The AI, machine learning, and data science conundrum: Who will manage the algorithms?
IBM's as-a-service revenue run rate exiting the fourth quarter was $12.2 billion to make it a strong cloud provider, but not comparable to the likes of AWS and Azure today. It is quite possible that the strategies of all the large cloud providers ultimately converge.
The new hybrid and multi-cloud landscape may be one of the more critical things to watch in the cloud wars for 2019.
Here are some key players to consider:
VMware: It is part of the Dell Technologies portfolio, and it has had traditional data centers in the fold for years. The company emerged as a virtualization vendor and then adopted everything from containers to OpenStack to whatever else emerged. Perhaps, the best move for VMware was its tight partnership with AWS. This hybrid cloud partnership is a win-win for both parties and both companies have continued to build on their initial efforts. The partnership is so interesting that VMware is helping to bring AWS on premises. To wit:
Of course, VMware also has its vRealize Suite, vCloud Air, VMware HCX, Cloud Management Platform, vSphere, and networking products.
Dell Technologies and HPE: Both of these vendors have multiple products to operate data centers and are plugging into cloud providers.
HPE's plan boils down to multi-cloud, hybrid infrastructure that extends to the edge.
And then, there's Cisco, which via acquisitions has built out a sizeable software portfolio. Cisco outlined a data center anywhere vision that revolves around plugging its application centric infrastructure (ACI) into multiple clouds. No matter how you slice the hybrid cloud game, the end state is the same: Multiple providers and private infrastructure seamlessly connected. Cisco also has partnerships with Google Cloud. Kubernetes, Istio, and Apigee serve as the glue in the Cisco-Google effort.
While the hybrid cloud market was widely panned as legacy vendors cooking up new ways to sell hardware, the new multicloud world has more acceptance even among the former upstarts who wanted to turn the likes of IBM, VMware, Dell, and HPE into dinosaurs.
The SaaS market also highlights how vendors and their changing strategies and acquisition plans make cloud classification more difficult. In the 2018 edition of their cloud rankings, Oracle was lumped into the AWS, Azure, and GCP crowd largely because it was trying to play in the IaaS market.
While CTO Larry Ellison still seems to be obsessed with AWS, Oracle is essentially a software- and database-as-a-service company. Perhaps Oracle's efforts to automate the cloud and cook up next-gen infrastructure pay off, but for now, the company is really about software. Salesforce via the acquisition of MuleSoft has also changed its stripes a bit and added an integration spin to the cloud strategy (and even a bit of traditional software licensing). SAP has grown into a sizable cloud player and Workday has opened its ecosystem.
Covering every SaaS player is beyond the scope of this overview, but there are a group of vendors that could be called SaaS+. These cloud service providers extend into platforms and all of these vendors have multiple SaaS products that can run your business.
In Gartner's 2018 Magic Quadrant for IaaS, the research firm narrowed the field to just cloud companies. Oracle made the cut. It wouldn't be surprising if Oracle was reclassified in 2019 out of the infrastructure race.
Let's get real: Oracle is a SaaS provider and there's no shame in that. In fact, Oracle is damn good at the SaaS game and has everything covered from small- and mid-sized enterprises via NetSuite to large companies migrating on-premise software to the cloud.
But the real differentiation with Oracle is its database. The company has a massive installed base, an autonomous database that aims to take away grunt work and the potential to put its technology on more clouds beyond its own. Oracle is pitching itself as a Cloud 2.0 player.
For now, Oracle is a bit obsessive about AWS. Consider:
Andy Mendelsohn, executive vice president of database server technologies at Oracle, said it's very early in the cloud migration of databases. "In the SaaS world it's a mature market where enterprise customers have accepted they can run HR and ERP in the cloud," he said. "Database in the cloud has very little adoption."
Mendelsohn said what Oracle sees more of is customers using services like Cloud at Customer and a private cloud approach to moving databases. Initiatives like Oracle's autonomous database may be more about a private cloud approach, he said.
Among smaller companies, databases are more prevalent in the cloud because there's less investment needed.
"The big battleground will revolve around the data. It's the core asset at every company out there," he said.
Cloud at Customer is part of how Oracle sees its multi-cloud strategy. Analysts have raised concerns that Oracle should run its software and databases on more clouds.
Following Oracle's second quarter earnings in December, Stifel analyst John DiFucci said:
While they continue to think Oracle is well-positioned in the SaaS market, they remain more cautious around PaaS/IaaS, both in terms of top-line revenue and associated cap-ex implications.
While there is little question in their mind that Oracle's installed base is extremely secure, they believe that a large portion of net new database workloads are going to non-Oracle platforms (hyperscale solutions, NoSQL, open source, etc).
We remain cautious on Oracle's IaaS efforts and support the notion of Oracle increasing support for other clouds.
Mendelson said that Oracle has worked with multiple vendor strategies throughout its history, so it's not much of a stretch to see multi-cloud emerge over time.
Salesforce started as a CRM company 20 years ago and has expanded into everything from integration to analytics to marketing to commerce. Woven throughout the Salesforce clouds are add-ons such as Einstein, an AI system.
Simply put, Salesforce wants to be a digital transportation platform that is targeting fiscal 2022 goal of revenue between $21 billion to $21 billion.
Most cloud vendors -- public, private, hybrid or otherwise -- will tell you the game is capturing data under management. Salesforce also sees the promise of being the data platform of record.
Enter Salesforce's Customer 360. The master plan is to use Customer 360 to enable Salesforce customers to connect all their data into one view. The idea isn't exactly original, but Salesforce's argument is that it can execute better and put the customer at the center of the data universe.
Add it up, and Salesforce is becoming a platform bet for its customers. Salesforce co-CEO Keith Block said the company is landing more deals worth $20 million or more and recently renewed a nine-figure win with a financial services company. Marc Benioff, co-CEO and chairman, said that Einstein AI is being added into all of the company's clouds.Must read
Salesforce has also partnered well with the likes of Apple, IBM, Microsoft (in some areas), AWS, and Google Cloud.
The go-to-market strategy for Salesforce revolves around selling multiple clouds and developing industry specific applications such as the company's Financial Services Cloud.
I've traveled around the world meeting with more than 100 CEOs and world leaders. The conversation is consistent everywhere I go. It's about digital transformation. It's about leveraging their technology. It's about their culture, and it's about their values. This C-level engagement is translating into more strategic relationships than ever.
For 2019, there's little on the radar -- short of a broad economic downturn -- that would derail Salesforce's momentum. Yes, Oracle and SAP remain fierce rivals with the latter actively pitching its next-gen CRM system, but Salesforce is seen as a digital transformation engine. Microsoft is another competitor worth watching, since it also wants to offer a single view of the customer. Dynamics 365 is becoming more competitive with Salesforce. With its Marketing Cloud, Salesforce competes with Adobe. As Salesforce continues to expand so will its competitive set.More on Salesforce:
SAP has a sprawling cloud software business that runs from ERP and HR to expenses (Concur) as well as Ariba. The company is primary enterprise software, but customers are migrating to the cloud. SAP's approach rhymes with Oracle's strategy, but there's a key difference: SAP will run on multiple clouds.
CEO Bill McDermott noted the SAP cloud partners on the company's fourth quarter earnings call. "SAP has strong partnerships with Microsoft, Google, Amazon, Alibaba, and others to embrace this value creation opportunity," he said. "Customers can run on-premise, in a private cloud or in the public cloud. It's their choice."
The SAP cloud lineup consists of the following:
In the end, SAP is a mix of traditionally licensed software and cloud versions. CEO Bill McDermott also outlined some big growth goals. For 2019, SAP is projecting cloud subscription and support revenue between €6.7 to €7.0 billion.
Going forward, SAP is projecting cloud subscription and support revenue of €8.6 to €9.1 billion. By 2023, SAP wants to triple cloud subscription and support revenue from the 2018 tally.More on SAP:
Workday made its name with human capital management, expanded into financials and ERP, and is adding analytics via a series of acquisitions.
Before AWS became an Oracle obsession, Workday was a primary target of Larry Ellison's rants. Those verbal barbs from Ellison became a tell that Workday was faring well.
Most of Workday's revenue derives from HCM, but the company is starting to sell financials along with it. In other words, Workday is trying to develop that multi-cloud playbook that Salesforce has going. That said, Workday also has a lot of runway for HCM. Workday hasl half of the Fortune 50 as customers and about 40 percent of the Fortune 500.
The analytics business for Workday is being developed via acquisition. Workday acquired Adaptive Insights, a business planning player, and will target analytics workloads.
While Workday fared well on its own, the company was slow to broaden its ecosystem and run on infrastructure from the public cloud giants. Workday has opened up to allow customers to run on AWS and that's a big move that could pay dividends in the future.
The company also launched the Workday Cloud Platform, which allows customers to write applications inside of Workday via a set of application programming interfaces. The Workday Cloud Platform, launched in 2017, makes its platform more flexible and open.
In 2019, you can expect Workday to explore expansion ito more industries beyond education and government. Healthcare could be an option for a broader effort.
Robynne Sisco, CFO of Workday, said at an investor conference in December:
When you think about expanding in terms of industry operational systems, there's really a lot that they could do going forward. They could do retail. They could do hospitality. As of right now, we've got a lot of things we're working on. So we're staying where they are. But industry does become very important when you talk about selling financials.
Workday is also targeting more mid-sized businesses with Workday Launch, a fixed-fee, preconfigured application package.
The competitive set for Workday is Oracle and SAP for HCM and Financials. Also watch Salesforce, which is a Workday partner and potential foe in the future. Another wild card for Workday will be Microsoft, which is integrating LinkedIn more for HR analytics.More on Workday: More on cloud management: More on vendor management: More on Internet of Things: More on cloud vs data center:
February 6, 2019 4 min read
Disclosure: Their goal is to feature products and services that they think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from their commerce partners.
In the realm of business-to-customer relationships, the ongoing digital revolution has created a special sort of snowball effect: As consumers’ use of the web evolves, so too have their expectations for companies. As a result, businesses have had to establish websites, grow social media presences, utilize customer management platforms like Salesforce, and find other ways to digitally evolve in order to deliver customer success.
And if they don’t? Well, they’ll go the way of a snowball in summer.
Of course, a business can’t achieve true customer success without building a foundation of employee success. In recent years, doing so has required a cultural shift in the way teams work together in order to streamline team collaboration and communication.
There are plenty of project management platforms out there that promise to do just that using a combination of emails, meetings, static documents, and file repositories. That sort of approach sounds great in theory. But here’s a little secret: It usually ends up doing more harm than good by forcing ideas, information, and teams into frustrating, stagnant silos. Not exactly the sort of thing you want in a workflow or workplace culture.
But then there’s Quip, a mobile-first, modern productivity solution from Salesforce. Instead of diminishing employees’ potential, the Quip Productivity Platform helps companies instill a culture of action — meaning an environment that is collaborative, communicative, and connected. As a result, things get done with fewer meetings, less email, and more opportunities for growth in order to meet the growing demands of customers.
Image Credit: Salesforce
“So how is Quip any different from other project management platform?” you might be wondering. Quip sets itself apart from its competition right off the bat as the only platform of its kind that’s natively integrated with Salesforce, the No. 1 customer relationship management system on the market. Given its popularity, there’s a decent chance you’re already using Salesforce to manage your customer relationships. So why bother with a separate collaboration tool when you could use one that’s specifically designed for the setup you already love? You'll quickly find that your team will be having conversations and completing projects in the context of the associated accounts, instead of in an unstructured, ad hoc manner which often leads to confusion and more work.
As far as front-end formatting goes, Quip revolves around a living document that serves as a hub for all of your projects and tasks. Real-time chat is available within every document so you don’t have to risk burying information within lengthy emails or chat threads. Simply @mention a team member within a spreadsheet, slide, task, or pinnable content to set due dates, assign tasks, or flag them for reviews, edits, and feedback.
You’ve also got an option to build collaborative presentations within Quip, which eliminates the need for unproductive in-person stand-ups and helps you make informed teamwide decisions faster. And thanks to that aforementioned Salesforce integration, you can see use the platform’s Einstein Analytics tool to see your presentation’s real impact among teammates, execs, and customers.
Then there’s the accessibility factor. With Quip, you don’t have to be online in order to interact with your team. So long as you’ve got its native app on your Mac/Windows computer or iOs/Android device, you’ll be able to access documents, spreadsheets, slides, and chat anytime and anywhere — an ideal setup for remote teams or those whose members travel frequently. Quip is also uniquely designed for the mobile era. No more pinching, zooming, or struggling to access information from your phone as your hurry off to a client meeting. Every feature that's available on the desktop and browser version is available on the iOS and Android apps. With Quip, commenting on the latest sales forecast is as easy as responding to a post on your favorite social platform.
Ready to begin cultivating a collaborative environment that benefits you, your employees, and your customers? You can sign up for a free demo and be contacted for a free trial of Quip today even if you’re not a Salesforce customer. Click here to learn more.
RanceLab® is a one stop destination to shop for Retail Software and POS hardware products especially meant for the retail industry. Since its launch in 1996, the brand has been serving the retail and hospitality industries with its specialised services.
Retail Technologies Introduced in 2018Constant innovation and user-friendly product development has been a forte of RanceLab for the past 20 years now.
“We invest heavily on R&D to ensure all their customers worldwide are upto date with current market trends and stay ahead of their respective competition,” says Nilesh Shah, Co-Founder, RanceLab®.
“Some of the most interesting technology deliveries of 2018 include Hybrid Cloud Solution for online and offline data storage, JWT (JSON Web Token) for security, JSON for storing data, Gzip for compression, GitHub, Swagger UI for perfect documentation of API to connect the world of third party app and market places with their base product FusionERP,” he explains.
Brand Popularity & Benefits
Solutions developed by RanceLab® are delivered to all its clients across the world, irrespective of their size, nature or volume of business. Some brands RanceLab®’s solution include Aditya Vision, 8 Eleven Supermarket, Panda Retail, Bazar 365, Ghasiram Fashion, Anand Super Bazar and Samrat to name just a few.
“FusionERP does 3X faster billing and comes with the easiest user-defined interface. It records customer’s data, helping retailers get better customer insight and leveraging the same to bringing their sales up by 40 percent. With effective customer engagement program it creates and retains 5X more loyal customers,” Shah says.
“With its efficient supply chain management, FusionERP saves costs on your small and petty purchases expenses by 3 percent. Broadly the business areas greatly and largely benefited include revenue increase, cost reduction and capital investment reduction. Since the entire process is automated, it eliminates costs and need of capital expenditures,” he further explains.
Retail Tech Trends That Ruled the Roost in 2018
There have been multiple trends that opened windows for the retail industry, starting from the larger ones to the SMEs. Since the emergence of the e-commerce, offline retailers are shifting to online stores and looking for e-commerce integrations, as this gives a new opportunity for retailers to benefit from.
One major attraction to the retail industry this year seen is Customer Loyalty. According to studies, consumers tend to spend 19 percent more to receive loyalty points and discounts. “Also, given the growth of personalized e-commerce, the choices of online payments have become a mandatory need for retailers in India. The integration of multiple payment gateways are a huge demand found this year in the retail industry,” says Shah.
2019: The Year of Technology
“2019 is going to be the year of technology and they have spent huge resources on research for a future ready ERP Software. Some of the new technology from the house of RanceLab® will include Blockchain, Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing and Quantum Computing,” states Shah.
RanceLab® has been a pioneer in bringing world class technology to its customers’ doorsteps and will continue to do so in the future. Built-in AI and ML will help retailers leverage more out of their operations, build more revenue and significantly reduce cost of operations. With the addition of blockchain in FusionERP, retailers will be able to off er greater transparency to supply chain and more personalised experience to their customer network.
“While on the one hand, Natural Language Processing will improve the efficiency of documentation and identify the most pertinent information from the large database, on the other hand quantum computing will perform large number of computations at the same time, producing results which are both meaningfuland measurable for business growth,” concludes Shah.
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