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000-588 IBM Datacap Taskmaster Capture V8.1 Solution Design

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000-588 exam Dumps Source : IBM Datacap Taskmaster Capture V8.1 Solution Design

Test Code : 000-588
Test Name : IBM Datacap Taskmaster Capture V8.1 Solution Design
Vendor Name : IBM
: 124 Real Questions

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IBM IBM Datacap Taskmaster Capture

Tejon Ranch ropes together database, statistics management application | Real Questions and Pass4sure dumps

An ongoing IT modernization and records management initiative on the 270,000-acre Tejon Ranch business in California has been successful up to now – and all of it started with an effort to get Oracle’s flagship database to play nicely with IBM’s enterprise content material management (ECM) software portfolio.

The sprawling ranch’s records administration operation consisted of now not much more than a collection of file cupboards three years ago when Richard Daley, director of statistics and advice management, first joined the corporation. nowadays, that has all changed.

The ranch now boasts a fully digitized operation primarily based largely on IBM FileNet statistics and content management software, Iron Mountain Inc. archiving and protection capabilities and Oracle Database. the important thing to bringing all of it collectively became constructing “a connector” that may seamlessly integrate the items, in response to Daley.

“What they decided to do changed into build an Oracle connector that went at once into FileNet,” Daley referred to. “despite the fact that we’re the usage of Oracle on the again conclusion, my users comprehend that FileNet is driving a lot of how suggestions is being used.”

Daley’s group evaluated IBM DB2 and Microsoft SQL Server, however sooner or later determined to go together with Oracle Database since the business had already invested in Oracle Financials for fiscal reporting.  Daley also felt that Oracle Database would scale most effectively with the needs of the enterprise.

“IBM is wonderful at [enterprise content management] and Oracle is super at databases,” Daley mentioned. “So why no longer deliver both worlds together?”

located about 60 miles north of los angeles, the huge Tejon Ranch boasts all the stereotypical trappings one could expect from a modern “agribusiness” – and some not so stereotypical. There are cowboys, cattle and about 240,000 acres of dedicated conservation land that is domestic to a large choice of plant and animal species.

The ranch additionally runs its personal water district, offers private looking excursions and leases industrial precise property to stores and restaurants like Starbucks, McDonalds and Chipotle. It has an equestrian filming branch, which contributed to Unforgiven and different Hollywood motion pictures, and even has its personal energy creation plant, in line with Daley.

“The enjoyable fact is that it’s the most effective energy plant that Enron built that really produces energy,” he pointed out.

Compliance requirements pressure ECM mission

As a publicly-traded company, the Tejon Ranch become dealing with elevated regulatory compliance concerns when it first introduced Daley on to construct the facts management system. The ranch is area to provisions of the The Sarbanes-Oxley Act, the health insurance Portability and Accountability Act and audits by way of the U.S. Securities and alternate fee.

“What they notion i was going to do was are available and buy some $150,000 information administration device and say, ‘adequate, now they are able to analyze stuff on a laptop screen,” Daley pointed out.  “however what I defined to them turned into that they might need something a little extra complex than that.”

Daley determined that the company crucial something ‘greater tricky’ to efficiently manipulate compliance requirements and to streamline business operations. He achieved that partially by using combining IBM FileNet with Iron Mountain through a partnership between both groups. in consequence, users now have the ability to locate older contracts and different files stored within the enterprise’s legacy programs. users can additionally provoke requests for the delivery of archived contracts when tough copies are essential.

The IT crew briefly considered standardizing on Oracle for each the database and content material administration software, but in the end decided against it. Oracle acquired Stellent Inc., a content material management utility maker, again in 2006.

“returned in 2008 and 2007, Oracle became simply making that merger and that they had been now not prepared, so I went with what become leading the market at the time,” Daley noted. “The greatest component changed into that [IBM and Iron Mountain] already knew the way to combine in with Oracle databases and that they already knew how to integrate in with Oracle Financials.”

in addition to Oracle and FileNet, the new content management implementation additionally makes use of IBM’s Datacap Taskmaster catch application, which automates bringing doc-primarily based statistics into the equipment. The ranch additionally works with a number of third-celebration providers, together with enChoice Inc., which gives the consumer interface that sits atop the IBM ECM utility suite.

Future plans consist of mobilizing ECM utility

the new content and statistics administration application is up and operating smoothly and the ranch expects to generate a 3-year return on funding of about $4 million. And Daley has no plans to journey off into the sunset simply yet.

Tejon Ranch’s IT group is now within the process of constructing out a cellular software that enables Apple iPad users within the container to entry essential case administration functions like contract verification and bond management. Daley pointed out the “app” will ultimately be ported to smartphones as neatly.

whereas IT professionals may well be tempted to standardize on one application seller similar to Oracle or IBM for all statistics administration and IT infrastructure wants, Daley it’s a good suggestion to try combining dealer choices where it makes experience.

“Dare to be different,” he stated. “Dare to problem what people tell you it’s purported to be.”

intelligent facts capture: a style only starting half 2 | Real Questions and Pass4sure dumps

Sep 29, 2006

Robert Smallwood

part one of this article (KMWorld July/August 2006) coated key tendencies and some main companies within the intelligent information trap (IDC) market. IDC, which is also known as intelligent document focus (IDR), refers back to the ability to scan documents or digital pages that haven't any fastened layout and to extract records from selected fields to populate a database or business equipment. using IDC/IDR, documents may also be unstructured, with varying layouts, or "semi-structured," with some fastened fields but frequently varying formats.

The IDC market is energetic and dynamic, characterized by mergers, acquisitions, repositioning and new entrants. within the first part of this text, they lined ABBYY, Brainware, doc innovations and its Xerox alliance, EMC Captiva, DICOM's Kofax unit and ReadSoft. listed here are a couple of greater main gamers in this constructing market:

AnyDoc application made its name with its kinds processing product, OCR for varieties, which received a popularity within the business as a durable, cost-effective, easy product for lessen-volume demands. Renamed OCR for AnyDoc, the providing now includes the ability to procedure structured and unstructured kinds. It includes a suggestions engine where suggestions are created to assist the system determine valid records when it's performing the cognizance process (e.g. legitimate date ranges, two-manner buy order-invoice matching).

corresponding to ReadSoft's product naming conference, AnyDoc presents quite a lot of flavors of the product focused at vertical or departmental purposes like AnyDoc bill, AnyDoc EOB, AnyDoc claim and AnyDoc CLASSIFY (for mailroom functions).

AnyApp know-how was introduced 4 to 5 years ago to supply a much better way to capture and organize the common statistics that seems on semi-structured files. AnyApp has additionally helped the enterprise with capturing and exporting statistics to enterprise methods like SAP. QuickApp technology is used more for variable structure/unstructured documents. When processing invoices, statistics comparable to seller id numbers or complete amount due are present in diverse areas in every invoice layout, reckoning on which supplier offered the bill.

using QuickApp, AnyDoc invoice helps invoice processing. statistics fields needed comparable to "volume Due," or "PO quantity" are defined, and the invoices are scanned to discover any variation or aggregate of keywords to locate the statistics vital. The subsequent time an invoice from that seller is processed, the software will "remember" the place it discovered the facts, making statistics catch much more effective. Hughes supply, these days purchased via domestic Depot, techniques about 250,000 invoices monthly using AnyDoc bill.

AnyDoc studies about 70 users of its unstructured kind ability, above all concentrated in manufacturing and distribution and within the utility sector. more than 90% of its sales move through its reseller channel. What's AnyDoc's skills? "The capability to read records precisely in a complex atmosphere, like prolonged, variable format invoices," says Sam Schrage, VP of operations, marketing and international earnings.

Datacap has been featuring document catch and kinds processing application options to agencies worldwide because 1988. Datacap claims a couple of industry "firsts":

  • first types processing solution for the computer in 1989,
  • first web-based catch answer in 2000, and
  • first forms processing accessories for FileNet trap in 2003.
  • Datacap introduced a suggestions processing capacity in its Taskmaster product several years in the past, giving it the capacity to process not most effective structured kinds however also unstructured or "incredibly variable" documents.

    "We do not distinguish between structured and variable structure files--you get the full capability for either when you buy their Taskmaster product," says Scott Blau, CEO of Datacap. "basically, some of their shoppers, like Blue go Blue shelter of Arizona or Sharp Healthcare, beginning with kinds processing after which have circulation to processing variable documents. The advantage is in reduce practising, implementation and guide fees, due to the fact that or not it's one product."

    Taskmaster internet service is a group of trap capabilities--including photo processing, awareness, validation and export formatting--that are hosted in a web service, simplifying integration. Written in Microsoft VBScript, the guidelines processing skill additionally allows information export formatting to populate databases like Oracle or SAP. Datacap is licensed with SAP's net-based NetWeaver product, which unifies integration technologies into a single platform and is pre-built-in with enterprise purposes, decreasing the need for custom integration. The platform is based on business specifications and may be extended with favourite building equipment akin to Java 2 Platform, business version (J2EE); Microsoft .net; and IBM ( WebSphere.

    New Arabic document Analytics application From Ann Arbor firm | Real Questions and Pass4sure dumps

    ANN ARBOR (WWJ) — NovoDynamics Inc., a developer of pattern recognition and analytics application and functions, introduced the provision of edition 4.1 of its NovoVerus optical persona cognizance software.

    NovoVerus four.1 contains delivered capabilities for improved efficiency on varieties containing Arabic text. it's also designed to integrate seamlessly with IBM DataCap Taskmaster capture eight.1, which contains libraries that hyperlink to NovoVerus with the intention to deliver Arabic OCR with doc trap.

    consumers use NovoVerus to straight away and precisely convert thousands and thousands of pages of Arabic text into searchable libraries and to aid automated translation functions.

    NovoDynamics is a portfolio business of In-Q-Tel, the challenge capital unit of the U.S. critical Intelligence agency. founded in 2001, its products and features are used global via business, govt and academia.

    “Already acclaimed for its unparalleled capabilities as the strongest middle eastern language OCR purchasable, with this new release, NovoVerus turns into yet more positive to extra users when built-in with doc trap and doc management solutions,” spoke of NovoDynamics president and CEO David Rock.

    NovoDynamics says NovoVerus instantly cleans and converts even probably the most challenging files — including scanned or faxed photos from broken originals and degraded copies — into digital textual content, competent for put up-processing, evaluation and translation.

    together with aid for mixed language files, NovoVerus handles international languages together with Arabic, Persian (Farsi, Dari), Pashto, Hebrew, Urdu, chinese, Korean, Russian, Spanish, French and English.

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    IBM Datacap Taskmaster Capture V8.1 Solution Design

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    Tejon Ranch ropes together database, records management software | real questions and Pass4sure dumps

    An ongoing IT modernization and records management initiative at the 270,000-acre Tejon Ranch Company in California has been successful thus far – and it all began with an effort to get Oracle’s flagship database to play nicely with IBM’s enterprise content management (ECM) software portfolio.

    The sprawling ranch’s records management operation consisted of not much more than a collection of file cabinets three years ago when Richard Daley, director of records and information management, first joined the organization. Today, that has all changed.

    The ranch now boasts a fully digitized operation based largely on IBM FileNet records and content management software, Iron Mountain Inc. archiving and security services and Oracle Database. The key to bringing it all together was building “a connector” that could seamlessly integrate the products, according to Daley.

    “What they decided to do was build an Oracle connector that went directly into FileNet,” Daley said. “Even though we’re using Oracle on the back end, my users know that FileNet is driving a lot of how information is being used.”

    Daley’s team evaluated IBM DB2 and Microsoft SQL Server, but ultimately decided to go with Oracle Database because the company had already invested in Oracle Financials for fiscal reporting.  Daley also felt that Oracle Database would scale most easily with the needs of the business.

    “IBM is great at [enterprise content management] and Oracle is great at databases,” Daley said. “So why not bring the two worlds together?”

    Located about 60 miles north of Los Angeles, the massive Tejon Ranch boasts all of the stereotypical trappings one might expect from a modern “agribusiness” – and some not so stereotypical. There are cowboys, livestock and about 240,000 acres of dedicated conservation land that is home to a wide variety of plant and animal species.

    The ranch also runs its own water district, offers private hunting excursions and leases commercial real estate to shops and restaurants like Starbucks, McDonalds and Chipotle. It has an equestrian filming department, which contributed to Unforgiven and other Hollywood movies, and even has its own energy production plant, according to Daley.

    “The fun fact is that it’s the only energy plant that Enron built that actually produces energy,” he said.

    Compliance requirements drive ECM project

    As a publicly-traded company, the Tejon Ranch was facing increased regulatory compliance concerns when it first brought Daley on to build the records management system. The ranch is subject to provisions of the The Sarbanes-Oxley Act, the Health Insurance Portability and Accountability Act and audits by the U.S. Securities and Exchange Commission.

    “What they thought I was going to do was come in and buy some $150,000 records management system and say, ‘OK, now they can look at stuff on a computer screen,” Daley said.  “But what I explained to them was that they would need something a little more elaborate than that.”

    Daley decided that the company needed something ‘more elaborate’ to efficiently manage compliance requirements and to streamline business operations. He accomplished that in part by combining IBM FileNet with Iron Mountain through a partnership between the two companies. As a result, users now have the ability to find older contracts and other documents stored within the company’s legacy systems. Users can also initiate requests for the delivery of archived contracts when hard copies are needed.

    The IT team briefly considered standardizing on Oracle for both the database and content management software, but ultimately decided against it. Oracle acquired Stellent Inc., a content management software maker, back in 2006.

    “Back in 2008 and 2007, Oracle was just making that merger and they were not prepared, so I went with what was leading the market at the time,” Daley said. “The biggest factor was that [IBM and Iron Mountain] already knew how to integrate in with Oracle databases and they already knew how to integrate in with Oracle Financials.”

    In addition to Oracle and FileNet, the new content management implementation also makes use of IBM’s Datacap Taskmaster Capture software, which automates bringing document-based data into the system. The ranch also works with several third-party vendors, including enChoice Inc., which provides the user interface that sits atop the IBM ECM software suite.

    Future plans include mobilizing ECM software

    The new content and records management software is up and running smoothly and the ranch expects to generate a three-year return on investment of about $4 million. And Daley has no plans to ride off into the sunset just yet.

    Tejon Ranch’s IT team is now in the process of building out a mobile application that enables Apple iPad users in the field to access important case management functions like contract verification and bond management. Daley said the “app” will eventually be ported to smartphones as well.

    While IT professionals may be tempted to standardize on one software vendor such as Oracle or IBM for all records management and IT infrastructure needs, Daley it’s a good idea to try combining vendor offerings where it makes sense.

    “Dare to be different,” he said. “Dare to challenge what people tell you it’s supposed to be.”

    Multichannel data capture matures | real questions and Pass4sure dumps

    Jul 10, 2007

    Judith Lamont, Ph.D.

    Data capture is steadily becoming more intelligent and flexible, and customers are enjoying substantial productivity enhancements from the technology improvements. In particular, invoice recognition and handwriting recognition have both taken off, benefiting from today’s more sophisticated software. Distributed capture is seeing increased use, saving the time and expense of physically moving paper to a centralized location. Online data capture is growing, too, primarily in areas where no legacy paper is involved. Consequently, it is not surprising that considerable effort is also being directed toward integrating these multiple data streams into a single, meaningful picture.

    Cost-effective invoice capture

    Ista North America is a utility expense management company that conducts energy audits, manages the utility expense bill payment process, and provides energy and expense reporting to residential property owners and management companies.Typically, ista North America monitors expense and consumption and then sets up a billing program that reflects usage by each unit. Sub-metering allows for allocation by individual apartment unit in situations that previously were billed together, which provides an incentive for conservation. In addition, ista North America consolidates bills from multiple utilities, simplifying management for the owners.

    Because utility bills arrived in paper form, ista North America had to scan and capture the information contained in them. In 2003, the company began using Datacap’s Taskmaster for Invoices to process bills received from about 1,700 utilities.

    “The invoices have many different layouts,” says David Richitelli, VP of utility expense management at ista North America, “so they developed templates for the most frequently encountered layouts, accounting for about 50 percent of the invoices.” The rules-based engine used by Taskmaster for Invoices adapted to each document to identify and extract the required data.

    The implementation of Taskmaster doubled the rate at which invoices were processed. As a result, more staff resources were available to review and analyze billings to monitor potential inefficiencies and keep customers’ energy costs low.

    “By August 2007,” Richitelli adds, “we will be using the new technology in Taskmaster 7, which will allow us to capture 99 percent of their clients’ invoices through OCR.” Taskmaster 7 includes dynamic natural analysis (DNA), which accommodates invoices with highly variable layouts.

    Ista North America also began offering property managers on-site scanners so that the invoices can be captured remotely and uploaded through a Taskmaster solution that uses a browser-based interface. The system saves mail time (allowing more opportunity to focus on auditing the bill), minimizes the data error capture rate, provides a high-quality bill image, reduces postage costs and lessens the likelihood of invoices being lost through the mail.

    For a variety of reasons, paper remains the medium of choice for many transactions, yet businesses now operate on digital data. Therefore, converting paper into electronic transactions has become a mission-critical function for many businesses.

    “Only a small fraction of traditional transactions have gone online,” says Scott Blau, CEO of Datacap, “although for new applications, such as online banking, data is captured online from thebeginning.”

    In many cases, data arrives through multiple channels, such as fax, e-mail and paper. “Having multiple channels is a driver for greater efficiency,” Blau explains, “because the task of integrating the data is added to the task of capturing it.”

    The strongest trend in the data capture industry, according to Blau, is a move toward larger and moredecoupled distributed systems to fit service-oriented architecture (SOA) requirements. Datacap provides modules for FileNet and Kofax, and offers Rulerunner Web Service, a capture rules software product, and Wordfire Classify, which analyzes content, as Web services.

    Rulerunner Web Service decouples all the core capture functions, including image enhancement, classification, recognition, validation and export. Wordfire Classify, based on technology from Content Analyst Company LLC, can process a stack of unstructured documents and determine what category each one belongs in. That ability eliminates the need to manually insert separator pages. “Once the core capture software is decoupled from the platform,” Blau explains, “users can select the services they want.”

    The handwriting on the form

    Communications Data Services (CDS) is a service bureau that provides imaging data capture, subscription and order fulfillment, product distribution and marketing services for its clients. The company developed its own imaging system but wanted to add handwriting recognition to expedite the capture of information from order forms and other documents. After researching a number of solutions, CDS selected Parascript ( as the best match for its requirements.

    In the course of a typical year, CDS captures data from 30 million to 40 million handwritten forms, so improvements in efficiency have a significant impact.

    “By using Parascript, they were able to reduce the forms they key to half the previous number,” says Carl Egger, director of input systems at CDS. One of the factors that influenced the company’s choice of Parascript was its ability to validate the addresses against a postal database. That comparison increases the accuracy of the output by identifying non-existent addresses, misspellings and incorrect zip codes.

    A confidence level is provided for the scan of each form. If the results do not match the postal database and other validation tables that CDS has developed, the form is routed to an image entry keyer who reads the text and keys in the correct data. In addition to addresses, Parascript can also recognize and validate credit card numbers, date fields and e-mail addresses.

    CDS also receives checks associated with orders for which the written amounts need to be validated. It uses another one of Parascript’s technology offerings for that process. The amount from the courtesy box is compared to the handwritten legal amount read by Parascript, Egger says, “and for this data, they have about an 85 percent match rate.”

    The products use context as much as possible to eliminate the need for manual keystrokes. “We use the USPS database for addresses, and the U.S. Census databases for names,” says Brian Ball, VP of the forms division at Parascript. “We apply filters and templates in much the same way as human readers do when they apply context to validate information or resolve ambiguity.”

    Often underestimated, says Ball, is the importance of good forms design. “Many forms do not provide enough space for the

    CRM and Salentica, LogicBright CRM, Datacap and Promero Hires, Netelligent's Dance Contest, Atidan and SharePoint, Sage and SyncSite, Retalix | real questions and Pass4sure dumps

    The news as of the first coffee this morning, and the music is more of Elton John's 1974 shows in London and New York released in 1976 as Here and There. This was his best band doing his best songs, plus there's a guest appearance by John Lennon, so it's probably the one Elton album you want on your iPod:Netelligent has launched an interactive promotion designed to showcase the new Cisco Digital Media System, and bring exposure to Netelligent's software applications designed for the Cisco platform.

    There's a video dance contest located at The audience can view, submit and vote on the individual dance performances. The Grand Prize is $2,500. The three runners up will receive $500. The contest is open to Netelligent's Customers and Partners and Cisco's Employees, Customers and Partners.

    The promotion will run from March 3rd to April 18th, 2008. Tune in to see Rich Tehrani perform a traditional Persian dance, replete with beaded fringe shirt.

    With the UC Dance Contest, the audience can choose how they want to be involved, from simply viewing video performances, to voting for their favorite video, to actually doing a dance and submitting their video.

    Word is Bob Thompson will do his patented break dance, Paul Greenberg the hora and Greg Gianforte the Texas Two-Step. Don't wanna miss this one, folks.

    Tarrytown, New York-based Datacap, a vendor of flexible capture and forms processing software products, has announced enhancements to its Channel Sales Program and the hiring of Dennis Daugherty as Channel Program Manager.

    A VAR-focused organization, Datacap develops software for imaging, enterprise content management and database products. Its Taskmaster's rules-driven architecture enables flexible configurations without "extensive" programming, company officials say.

    Daugherty's primary role at Datacap will be to expand its Channel Partner Program by recruiting new product providers and working with existing partners to expand growth.

    Prior to joining Datacap, Daugherty spent eight years as Channel Sales Manager at IBM, focusing on Enterprise Content Management, Business Intelligence and Database software products.

    Salentica Systems, a vendor of client management products for financial services, has announced a hosted FASTRAK version of its flagship product for wealth management firms, Salentica Advisor Desk, based on Version 4 of Microsoft Dynamics CRM.

    Used in Salentica's SAS 70 audited data center, Advisor Desk FASTRAK is described as "an attractive product" for wealth management firms without sufficient IT resources to manage the server environment, according to Bill Rourke, President, Salentica.

    Brad Wilson, general manager for Microsoft Dynamics CRM at Microsoft, said the new offering "will provide more choice to customers looking for a CRM product tailored to their needs."

    LogicBright CRM has launched version 1.5. The new version is "faster, easier and more customizable than before," according to company officials who describe LogicBright CRM as "an innovative contact manager for small businesses."

    It's a Web-based small business lead and contact management software, and now is "30 percent lighter" with more features. "We want to be the easiest to use, but not at the expense of their speed. No one likes to wait on pages loading," correctly stated Steve Schmidt, president of LogicBright CRM.

    The 30 percent decrease in average file size puts LogicBright CRM among the lightest Web based CRMs on the market, the LogicBrighters feel. In fact, company officials say, "a LogicBright contact record is almost half the size of the same record in SugarCRM Professional Edition."

    One new feature is the ability to arrange data in any layout. Users can drag and drop the data fields into position. Other features include a new user wizard, themes and appearance enhancements and expanded widget options.

    Since LogicBright CRM is Software as a Service all existing and new users are upgraded to version 1.5. The new version is being released March 2nd, 2008.

    Microsoft Gold Certified Partner Atidan, a vendor of software-development and IT consulting, has announced the availability of the Atidan Collaboration Kit, which works with Microsoft Office SharePoint Server 2007.

    The kit has six Web parts designed to ease the user's ability to find and share information, from group calendars to most-visited content within SharePoint sites. In addition, it has a Web part providing Facebook integration. "With these tools," the Atidians say, "users can circumvent a long and arduous discovery and resource-seeking process."

    "SharePoint has become the standard if you are building line-of-business application sites, especially if you are talking about ERP, CRM and business-process-oriented kinds of products," said Barry Engel, Atidan's EVP Business Development.

    Describing himself as "excited" by the "enthusiasm" of the SharePoint community since the release of Document Explorer Web part in the fall of 2007, Advait Chitalia, Vice President Technology at Atidan India, said since October "we have had over 5,000 downloads of the Document Explorer alone."

    The collaboration kit has a consolidated Calendar Web part which synchronizes and provides a unified view of the calendar events of all the sub sites in the portal. There are also Document and Site Explorer, two Web parts which make it easy to navigate through multiple sites, document collections and documents, all with the Explorer interface.

    The "MyFacebook" tool lets users see their friends' status updates and notifications from within SharePoint.

    The Collaboration Kit is free and currently available for download at

    SyncSite has announced that is was named to Sage Software's distinguished President's Circle for 2007, a distinction given annually to business partners and national consulting partners generating the highest sales revenue during the previous fiscal year.

    SyncSite is a Sage SalesLogix Business Partner for Sage Software, focusing exclusively on the sales and support of Sage SalesLogix CRM and companion products. Adding to the company's year was inclusion in Sage Software's Million Dollar Club.

    Million Dollar Club honors are given to top ranking business partners who have exceeded one million dollars in business across Sage Software's product lines and products groups. President's Circle winners were honored at an official awards ceremony held at the lush resort destination of The Ritz Carlton in Cancun, Mexico this past January.

    Promero has announced today the hiring of Cameron Holden as its Vice President of Sales. President Gregg Troyanowski said Holden's "knowledge and experience in architecting contact center products" will be "a great value" to their clients.

    Cameron Holden has more than 19 years in the telecom, technology and communications industry. He was Vice President of Global Networks at Nortel Networks CALA and was recently awarded Nortel's Circle of Excellence Chancellor award for exceeding sales objectives for five consecutive years.

    He has also held positions as Senior Systems Engineer at Motorola Nortel in Plantation, Florida, International Network Engineer at Northern Telecom Canada and Design Engineer at Bell Northern Research/Northern Telecom Canada.

    Founded in 2001, Promero sells contact center products. It's a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management and Cognos Channel Partner for Business Intelligence.

    Retalix has announced that The Charles C. Parks Co., a regional distributor to convenience stores in the southern U.S., will upgrade the supply chain technology in its Gallatin, Tennessee-based warehouse with Retalix PowerWarehouse, Retalix Power Voice and Retalix Power Productivity software products.

    "We required a warehouse technology upgrade," said Tom Cripps, chief financial officer at Charles C. Parks. "Retalix's PowerWarehouse platform in particular offered the flexibility, visibility and reliability they needed."

    Retalix PowerWarehouse is a warehouse management system designed for route-based, multi-stop food distributors. Using barcode scanning and wireless radio frequency technologies, the software automates numerous warehouse operations including receiving, returns processing, order selection, shipping and inventory control.

    Power Enterprise is Retalix's suite of enterprise resource planning (ERP) software for convenience and food service distributors. It offers a variety of customer relationship management (CRM), supply chain management, operations management and business management products.

    If read off-site hit for the fully-linked version. First CoffeeSM accepts no sponsored content.

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