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000-430 exam Dumps Source : Tivoli Netcool Service Quality Manager V4.1.1 Implementation
Test Code : 000-430
Test Name : Tivoli Netcool Service Quality Manager V4.1.1 Implementation
Vendor Name : IBM
: 138 Real Questions
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MARLBOROUGH, Mass.--(business WIRE)--OpenService, a frontrunner in enterprise event and assistance management, today introduced that IBM has licensed interoperability of NerveCenter community management and experience Correlation application with IBM Tivoli Netcool/OMNIbus®. To facilitate the integration, IBM developed a Netcool/OMNIbus Probe for OpenService NerveCenter that chiefly makes it possible for Netcool/OMNIbus to assemble processed pursuits from NerveCenter. OpenService has recently joined the IBM Tivoli Netcool know-how software, to reveal its commitment to permit IBM to update and aid the combination towards future releases of the NerveCenter product as required.
“IBM Tivoli Netcool/OMNIbus offers aid for a large range of community instruments, aspect/network management systems, and third birthday celebration management equipment, serving as an event supervisor of managers,” mentioned John Krachenfels, director of event and community administration options, Tivoli software, IBM. “The Tivoli Netcool/OMNIbus Probe for OpenService NerveCenter is a mirrored image of their dedication to work with companions like OpenService to ensure interoperability between their items, in help of client needs. the integration makes it possible for shoppers to leverage their investments in both NerveCenter and Tivoli Netcool/OMNIbus correlation and evaluation tools, improving the interoperability and value of each administration programs.”
NerveCenter adds price to 1 Communications operational support device
“Integrating NerveCenter into their Operational assist system (OSS) in keeping with IBM Tivoli Netcool/OMNIbus application turned into a snap,” spoke of Justin Davidson, manager of network management methods at One Communications, the largest privately held aggressive native trade provider (CLEC) within the US. “we've grown via M&A and NerveCenter allows us to consolidate legacy techniques rapidly. every NerveCenter actively polls more than 25,000 nodes with little effort. As they add new customers to their network, they are immediately synchronized into NerveCenter for polling.”
Davidson spoke of that NerveCenter makes it possible for his team of workers to quickly create and alter ICMP and SNMP polling fashions without needing to make external integrations or download significant numbers of application module dependencies. “we now have a whole lot of distinctive community aspect forms and a whole bunch of MIBs to load and display screen with many new kinds added weekly. Yet inside minutes, they will at once audit their community and easily change their models to meet their evolving wants,” Davidson continued. “NerveCenter is the only product I’ve discovered that can do that at this scale. It constantly promises what it guarantees – and within the end, it is their consumers who improvement essentially the most.”
artwork Zins, vice president of company building at OpenService observed that tight integration of Tivoli Netcool/OMNIbus and NerveCenter using the NIM ensures that customers are capable of map community hobbies to certain business functions: “NerveCenter provides cost by inspecting statistics from distinct sources correlating it according to the manner services use the underlying community elements. This service-level intelligence provides clients with a special view into the performance, fitness, and risks linked to simple enterprise features as well because the capacity to identify the root reason for any carrier related problem,” Zins spoke of.
greater than 1,000 carrier providers, together with the entire proper 20 carrier providers, count on IBM Tivoli Netcool software to make certain their most vital capabilities are performing to the optimum requirements. through participation in the Tivoli Netcool know-how program, OpenService helps Netcool/OMNIbus consumers tie collectively all points of their provider start, from security-connected hobbies to efficiency and fault advice regarding servers, storage techniques, databases, applications, and community devices.
OpenService improves the reliability, performance and protection of the realm's most complicated enterprise networks. The company makes a speciality of enterprise adventure management (EEM) application that scales to high volume, international implementations in use via tons of of the realm's best-conventional organisations. OpenService’s InfoCenter ™ is constituted of NerveCenter™, LogCenter™ and ThreatCenter™ presenting event correlation, log administration, compliance solutions and protection for the whole enterprise. For more guidance, seek advice from www.openservice.com.
December 04, 2009
Telecommunications provider suppliers, including cellular and glued-line service suppliers, count closely on key metrics to measure their persistent method improvements and increase the nice and beauty of their carrier offerings. To stay a step forward of competitors, it's imperative that they each measure and enhance metrics as dissimilar as MTTR; dispatch; call time decision; time to earnings for brand spanking new service ideas; churn and, eventually, salary earlier than activity, taxes depreciation, and amortization.
on the same time, it's additionally vital for provider suppliers to combine cost-oriented measures of inner strategies comparable to MTTR and contact time resolution with customer facing pursuits, corresponding to decreased churn and increased earnings per subscriber. equipment integration and synthesis enabled through operational aid methods has consequently develop into a necessity. The company concerns that govern the selection of the right OSS consist of operational costs, fine, and salary contribution.The IBM Tivoli Netcool suite of solutions is a robust services management package that completely fulfills these essential considerations. a new whitepaper from IBM describes an IDC examine that interviewed carrier providers who have carried out efficiency management, service exceptional administration, and network Fault management from the IBM Tivoli Netcool suite of solutions. The study findings display that IBM Tivoli Netcool suite of options tremendously improves each operational can charge effectivity and nice, whereas boosting earnings via faster time to market.
IBM Tivoli Netcool solutions helped provider suppliers automate network performance monitoring and fault management, reducing their annual cost per subscriber. IDC also discovered that these carrier providers managed to reduce routine requiring intervention with the aid of 27 percent, and MTTR through 54 p.c. The network downtime changed into very nearly eradicated as it turned into decreased through 98 percent. in addition, through cutting back complexity and making a reliable services platform, IBM Tivoli Netcool options reduced the time required to enhance and launch new services through 37 %, improving annual income.
The whitepaper talks concerning the important challenges faced via network management groups because of their crucial dependency on community infrastructures. The white paper also highlights the business value of IBM Tivoli Netcool. furthermore, the white paper covers two IBM Tivoli Netcool case studies.
Divya Narain is a contributing editor for ContactCenterSolutions. To examine extra of Divya’s articles, please discuss with her columnist page.
Edited via Amy Tierney
SAN JOSE, Calif. and ARMONK, N.Y. - June 14, 2007 - Cisco® and IBM (NYSE: IBM) today introduced a diffusion of their latest strategic alliance to bring new specifications-based telecommunications carrier assurance and fault-administration options. subsequent month, Cisco will introduce a service-administration solution that combines Cisco energetic community Abstraction (ANA) expertise with the business-leading IBM Tivoli software to help service suppliers centrally control new services. the brand new providing, Cisco Assurance management answer, will supply network fault monitoring, predicament isolation, and real-time carrier-stage event administration for large multi-dealer networks on a next-generation mediation platform.
the usage of the Cisco ANA platform mediation capabilities and IBM Tivoli expertise, the Cisco Assurance management solution will assist service provider purchasers exchange and evolve community contraptions and configurations without having to trade their service administration and operations support systems functions. This solution will permit carrier providers to extra simply manage internet Protocol (IP)-based capabilities and support dramatically reduce implementation and protection costs.
"Cisco and IBM have an extended heritage of working collectively to increase the competitiveness of their joint provider issuer consumers," spoke of Al Zollar, conventional manager of Tivoli software for IBM. "This new agreement offers provider suppliers the mixed merits of proven IBM Tivoli know-how along side Cisco's breakthrough strategy to network mediation with an open, standards-based mostly solution. As IBM looks to aid their carrier company consumers bring greater return on their community and IT investments, Cisco is a herbal associate."
The initial version of the Cisco Assurance management solution will include IBM Tivoli Netcool/OMNIbus and Netcool/Precision expertise. Cisco is also capable of comprise other Tivoli technologies in future versions of assurance solutions. Cisco will present professional functions to help be sure fast implementation by using its shoppers.
"Cisco energetic network Abstraction is the groundwork of future options being dropped at their service provider consumers. This multiplied collaboration with IBM offers shoppers with the confidence that Cisco's new machine management and mediation items will work with IBM software," spoke of Cliff Meltzer, senior vp of the network administration expertise group at Cisco. "The dedication from IBM demonstrates the pleasing capabilities of Cisco ANA and will supply their joint customers with a platform that transforms their community into a strategic company asset."
The Cisco ANA is designed to be interoperable with IBM Tivoli software, including Tivoli Netcool/have an effect on and Tivoli enterprise service manager. This elevated alliance will help permit each new and present Tivoli Netcool and Cisco data center shoppers to effortlessly take capabilities of the merits of Cisco's ANA platform. Cisco info core is the Cisco-branded edition of Tivoli Netcool which is used by using more than 500 of Cisco's biggest clients. financial phrases of the settlement had been now not disclosed.
when you consider that 1999, IBM and Cisco have forged a different, huge-attaining strategic alliance to enhanced permit their consumers' potential to innovate. The IBM and Cisco strategic alliance has more than 25,000 joint purchasers. The organizations are a confirmed resource for the seamless and quick integration of enterprise processes, business skills, guidance applied sciences, and the intelligence of the network, maximizing their customers' skill to envision, design, and innovate to exceed company ambitions.
For greater counsel about Cisco Assurance management solution, Cisco ANA, and the collaboration, consult with www.cisco.com/go/ana.
IBM Tivoli Netcool utility has been chosen by way of greater than 1,000 service providers globally, together with the entire proper 20 carriers. The application helps service suppliers be certain first-class, reduce operational prices and speed time to market. IBM's fresh acquisition of Vallent further extends IBM's capacity to assist provider providers tackle rising opportunities in subsequent-generation community transformation, fixed/cellular convergence, and IP Multimedia Subsystem (IMS) deployment.
For greater assistance about IBM Tivoli and Tivoli Netcool software, discuss with www-306.ibm.com/software/tivoli/options/provider-issuer/.
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SAN JOSE, Calif. and ARMONK, N.Y. - June 14, 2007 - Cisco® and IBM (NYSE: IBM) today announced an expansion of their existing strategic alliance to deliver new standards-based telecommunications service assurance and fault-management solutions. Next month, Cisco will introduce a service-management solution that combines Cisco Active Network Abstraction (ANA) technology with the industry-leading IBM Tivoli software to help service providers centrally manage new services. The new offering, Cisco Assurance Management Solution, will provide network fault monitoring, trouble isolation, and real-time service-level event management for large multi-vendor networks on a next-generation mediation platform.
Using the Cisco ANA platform mediation capabilities and IBM Tivoli technology, the Cisco Assurance Management Solution will help service provider customers change and evolve network devices and configurations without having to change their service management and operations support systems applications. This solution will enable service providers to more effectively manage Internet Protocol (IP)-based services and help dramatically reduce implementation and maintenance costs.
"Cisco and IBM have a long history of working together to improve the competitiveness of their joint service provider customers," said Al Zollar, general manager of Tivoli Software for IBM. "This new agreement gives service providers the combined benefits of proven IBM Tivoli technology together with Cisco's breakthrough approach to network mediation with an open, standards-based solution. As IBM looks to help their service provider customers deliver higher return on their network and IT investments, Cisco is a natural partner."
The initial version of the Cisco Assurance Management Solution will include IBM Tivoli Netcool/OMNIbus and Netcool/Precision technology. Cisco is also able to incorporate other Tivoli technologies in future versions of assurance solutions. Cisco will offer professional services to help ensure rapid implementation by its customers.
"Cisco Active Network Abstraction is the basis of future solutions being delivered to their service provider customers. This expanded collaboration with IBM provides customers with the confidence that Cisco's new device management and mediation products will work with IBM software," said Cliff Meltzer, senior vice president of the Network Management Technology Group at Cisco. "The commitment from IBM demonstrates the unique capabilities of Cisco ANA and will provide their joint customers with a platform that transforms their network into a strategic business asset."
The Cisco ANA is designed to be interoperable with IBM Tivoli software, including Tivoli Netcool/Impact and Tivoli Business Service Manager. This expanded alliance will help enable both new and existing Tivoli Netcool and Cisco Info Center customers to effectively take advantage of the benefits of Cisco's ANA platform. Cisco Info Center is the Cisco-branded version of Tivoli Netcool which is used by more than 500 of Cisco's largest customers. Financial terms of the agreement were not disclosed.
Since 1999, IBM and Cisco have forged a unique, broad-reaching strategic alliance to better enable their customers' ability to innovate. The IBM and Cisco strategic alliance has more than 25,000 joint customers. The companies are a proven resource for the seamless and rapid integration of business processes, industry knowledge, information technologies, and the intelligence of the network, maximizing their customers' ability to envision, design, and innovate to exceed business objectives.
For more information about Cisco Assurance Management Solution, Cisco ANA, and the collaboration, visit www.cisco.com/go/ana.
IBM Tivoli Netcool software has been selected by more than 1,000 service providers globally, including all of the top 20 carriers. The software helps service providers ensure quality, reduce operational costs and speed time to market. IBM's recent acquisition of Vallent further extends IBM's ability to help service providers address emerging opportunities in next-generation network transformation, fixed/mobile convergence, and IP Multimedia Subsystem (IMS) deployment.
For more information about IBM Tivoli and Tivoli Netcool software, visit www-306.ibm.com/software/tivoli/solutions/service-provider/.
ARMONK, NY -- (MARKET WIRE) -- 11/28/06 -- IBM (NYSE: IBM) today announced it has agreed to acquire Vallent Corporation, a privately held company based in Bellevue, Washington with more than 400 employees. Financial details were not disclosed. The acquisition is subject to regulatory approvals and is anticipated to close in the first quarter of the 2007 calendar year.
Vallent is a leading supplier of network performance monitoring and service management software for wireless service providers worldwide. Vallent's software helps service providers manage the performance of their network infrastructure through monitoring and reporting problem areas such as dropped calls and traffic bottlenecks. It also helps operators improve wireless service quality and identify network problems before they impact a customer's experience.
The combination of Vallent's software and IBM's comprehensive management capabilities will enable service providers to deliver and manage end-to-end high quality services across wireline, wireless, IP and converged fixed/mobile network infrastructures. Adding Vallent to IBM Tivoli Software's Netcool portfolio creates a broad set of service assurance capabilities spanning fault, network performance and service quality management over a wide array of technologies and third-party equipment and applications. Vallent will augment IBM's ability to help communications service providers manage their networks as they deploy innovative new services while migrating from legacy to next generation infrastructures.
Vallent complements IBM's existing system and service management capabilities with deep wireless expertise and capabilities to address an even broader set of critical service management issues -- from handset and base stations to IP application servers. Through the addition of Vallent technology, IBM will be able to offer a more complete picture that enables operators to provide network performance, service and customer quality information to teams such as network operations, engineering, marketing, customer care, and other service stakeholders that need to know how a service is performing, who is affected by service issues and service level agreement (SLA) performance.
The acquisition of Vallent extends the Netcool operations support system portfolio acquired with Micromuse in February of 2006 and will further enhance IBM's ability to address the growing needs of its customers in this area, especially communications service providers.
"Today's service provider landscape is changing dramatically," said Al Zollar, General Manager, IBM Tivoli software. "Mergers, partnerships, and technology are making fixed-mobile convergence a reality. To compete, operators must manage the customer experience across large, heterogeneous, and complex service delivery infrastructures. The combination of Vallent and Netcool software will offer service providers an unparalleled set of network and service management tools with insight spanning from the IP core all the way to service quality as perceived by the end user."
IBM and Vallent will help service providers manage services efficiently while improving service quality, which can enable them to bring new services to market faster, reduce their operating expenses, and use service quality as a differentiating factor to attract and retain customers.
Vallent has more than 200 customers worldwide, including worldwide market leaders such as KPN, Bharti, China Mobile, and Brasil Telecom, as well as equipment providers such as Lucent, Motorola, and Alcatel.
"Service providers face tremendous competition and pressure to differentiate through rapid deployment of innovative, high quality services," said John Hansen, chief executive officer, Vallent. "With proven technology and extensive customer experience, Vallent and IBM can help clients manage their existing network environments while capitalizing on new services, next generation networks, continued growth in wireless connectivity, and fixed-mobile convergence."
Following completion of the acquisition, IBM's intent is to integrate Vallent into IBM's Software Group as a part of its Tivoli Software unit, the same unit into which the Netcool assets from IBM's February, 2006 Micromuse acquisition have been integrated.
For more information about IBM, visit http://www.ibm.com.
IBM and Tivoli are trademarks of International Business Machines Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks or service marks of others.
Contact:Jeneane MiriIBM Media Relations[email protected](512) 286-3217
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No enterprise can function efficiently without the use of network availability monitoring tools. Assessing and troubleshooting network devices to ensure their availability is a fundamental requirement in today's data centers -- especially as demand for always-accessible applications and services continues to build.
Although no one tool fits every network, understanding your organization's requirements and the complexity of your network will help determine which availability monitoring tools will offer the most benefit. Fortunately, there are a wide variety of tools that address networks of all sizes -- from the smallest of businesses to very large organizations and service providers.CA Spectrum
Designed for managing infrastructure in large enterprises, CA Spectrum can monitor networks with tens of thousands of devices. The Spectrum network monitoring tool can discover a wide range of network and non-network devices, and organize them into Layer 2 and Layer 3 topology maps that it updates regularly and automatically. Its service-aware network management capability can discover, model, monitor and manage how infrastructure supports the business services that run over the network.
Spectrum uses Simple Network Management Protocol (SNMP) for polling network devices and collecting event information. It can also collect traps and data from other network management tools, and then integrate them into its analysis.
Spectrum can monitor physical, virtual and cloud-based network elements. It supports integration with CA Unified Infrastructure Management -- formerly Nimsoft -- to provide server monitoring. Spectrum integrates with many other CA products, including its application performance management system and service desk product, and it provides integration with third-party management systems. The Spectrum mobile application lets administrators view the top 100 alarms on their mobile devices.
CA Spectrum's intelligent fault detection capability does automated root-cause analysis of network problems. It also performs event correlation to suppress alarms that are merely symptomatic of the core problem.
The system includes a change management capability that can track and control configuration changes on the network. It can correlate network problems to configuration changes, which helps network managers diagnose a change-based problem and remediate it quickly from the same interface. It also offers customizable role-based views into reports, alerts and dashboards, so users can interact with the tool based on their skills and knowledge.
Spectrum 10.2 is deployed as a single software image on a server, with its database and polling engine embedded. This simplifies deployment and administration, but limits customizability of the platform -- for example, customers can't use a third-party database. But CA's features and functions running on top of the platform are highly customizable. Spectrum runs on Windows Server 2008 SP2 or newer, Linux or Solaris servers.
CA offers a tiered, device-based licensing model for Spectrum. Both perpetual and subscription licenses are available. The company offers local, live customer support and offshore, after-hours support. It also maintains a customer portal featuring peer-based community discussions and a knowledge center. CA offers optional professional services for implementing Spectrum, as well as product training.Entuity Network Management
Entuity Network Management is a unified availability monitoring system that's designed to serve medium to large enterprises. BMC Software resells this product as the network monitoring component of its business service management suite.
Entuity can automatically discover and collect a wide range of information on network devices, including SNMP, syslog, Link Layer Discovery Protocol, flow and quality of service. It automatically performs periodic scans to discover any new devices added to the network. It will also discover some non-networking equipment, although it's primarily sold as a network monitoring system. It can also discover and monitor virtual infrastructure, including VMware, Oracle, and Microsoft hypervisors and underlying virtual switches, as well as Cisco's physical and virtual line of Nexus switches.
Entuity automatically builds a topology map with the devices it discovers, monitors network faults and performance, and offers reporting on all the data it collects and monitors. It has built-in inventory and asset management features, and it monitors configuration changes, providing alerts for out-of-policy changes.
The product offers an embedded and customizable event management system that performs root-cause analysis to organize alarms into aggregated incidents. Unresolved incidents can automatically trigger escalations to ensure important alarms aren't ignored.
Entuity's web-based management console enables non-IT users to create portals into the system. These portals are useful for IT-business alignment and for managed service providers that want to give customers visibility into services they provide. Entuity reporting capabilities can be customized via a collection of wizards, templates and scripts.
The product's Integrated Flow Analyzer collects and analyzes network flow records, including NetFlow and IPFIX to monitor network traffic flows. The free version of this feature can collect and analyze up to two hours of flows in five-minute aggregates, or 35 days of flows in daily aggregates. A premium version offers one-minute flow monitoring intervals with advanced features.
With version 16.5, introduced in fall 2016, Entuity introduced SurePath, a network path analysis tool that automatically discovers the network path between any two devices and displays a hop-by-hop topology map of the path. SurePath integrates with Entuity Network Management, giving customers a visual tool for optimizing and troubleshooting network devices they monitor with the company's network availability monitoring product.
Entuity offers a fully featured 30-day free trial of its software. The company offers both device- and object-based licensing. It sells a perpetual license with maintenance and a subscription-based license. The product installs on a single server with its database and polling engines fully embedded. It can also be installed as a virtual machine on a hypervisor.
Entuity Network Management is designed to scale up for very large networks, and customers aren't charged extra license fees if they add servers to scale out a deployment. The product integrates with several third-party event management products and IT infrastructure management software from BMC, Oracle, IBM and Hewlett Packard Enterprise. Entuity products can be purchased through registered resellers.
Entuity offers optional professional services, as well as live and online training and certifications on its products.Hewlett Packard Enterprise Network Node Manager i
Network Node Manager i (NNMi) is designed to manage the networks of large enterprises, and it's also used by service providers and mobile network operators. In addition to basic availability monitoring, it also serves as a performance management system.
The product's advanced automated discovery feature can pull a wide range of data from the network devices it finds, including configuration information, virtual LANs and physical connections between devices. NNMi automatically generates Layer 2 and 3 topology maps with this discovered data from which users can monitor their networks. NNMi can also discover and monitor a large number of non-network devices.
NNMi's alarm management function includes event correlation and alarm suppression features that limit users from being hit by event storms. It also has an add-on inventory and asset management module.
NNMi's customizable, web-based console lets users tweak various data views and dashboards to fit their needs. The tool also includes role-based and device-grouping features that enable large networking teams to divide up domains of monitoring responsibility. The product's incident lifecycle management feature lets users focus on incidents assigned specifically to them.
The product's advanced features include an architecture that allows for global network management across multiple geographies, extended path visualization, and discovery and monitoring of VMware hypervisors and the physical network connections that serve them.
HPE offers two versions of NNMI: NNMi Premium and NNMi Ultimate. The Premium edition includes two optionally installable smart plug-ins that extend NNMi from a fault and availability monitoring tool to a network performance and service assurance tool.
The Ultimate edition ships with several other optionally installable smart plug-ins that add traffic monitoring, IP telephony, IP multicast, MPLS and monitoring features. Ultimate also includes a network engineering plug-in that enables workflow automation for some engineering tasks. NNMi can be installed on a number of operating systems, including Windows Server, HP-UX and Linux.
HPE offers connectors between many of its products and NNMi, including HPE Operations Manager i, HPE Intelligent Management Center and the company's configuration management database product, UCMDB.
HPE licenses NNMi based on the number of devices it's monitoring, but those licenses are also tiered according to the amount of functionality those devices have on board.
NNMi ships with an embedded database, but enterprises can opt to use their own database technology if they prefer to customize the system.
HPE offers optional professional services for installing NNMi and training courses. The product ships with global support services for all aspects of the software and whatever other HPE products a user integrates with it. HPE also offers an online portal that connects users with education, consulting and technical support resources.IBM Tivoli Network Manager
The IBM Tivoli Network Manager platform includes a core network availability monitoring component. Also marketed as Netcool Network Management, the product is aimed at medium and large enterprises and service providers. Its core features include network discovery, monitoring, event management and configuration. Although Tivoli Network Manager doesn't have inventory and asset management features, it can be integrated with a separate IBM tool to perform these functions.
IBM often packages Tivoli Network Manager with Tivoli Netcool Configuration Manager, a network change and configuration management system. IBM also offers Netcool Operations Insight, an advanced event management and operations analytics platform that provides alert integration, event analytics and event automation across several IBM management systems, including Tivoli Network Manager.
Tivoli Network Manager can monitor tens of thousands of devices. Its centralized console is designed to provide visibility and reporting that allow users to manage very large, complex environments. The user can select a variety of ways to view the network, including by virtual LANs, subnets, virtual private networks and a Network Hop View that shows all the devices connected to a selected device.
The platform uses multiple synchronous and bulk collection methods for discovering both physical and virtual network devices, including via SNMP and Internet Control Message Protocol. Tivoli Network Manager then can automatically organize those discovered devices into a topology map. A user can right-click on objects in Tivoli's maps and event reports to access a series of troubleshooting commands and device information.
The product's event management functionality uses root-cause analysis techniques to filter out superfluous alarms and escalate critical ones. Tivoli Network Manager's advanced analytics capabilities, which include predictive alerting and trending, can notify network managers of a problem before it happens.
Tivoli Network Manager features a portal designed for non-IT users, where they can build their own business-oriented dashboards that reveal how the network is serving them.
IBM offers a perpetual Tivoli Network Manager license tiered on a per-managed-device basis, with tiers for device types, size and complexity -- for example, the more complex a network device and the more monitoring data that it produces, the more expensive it is to monitor. The license comes with one year of software maintenance that can be renewed annually.
IBM offers optional professional services for the installation of Tivoli Network Manager. The product is sold directly by IBM and its channel partners.
Tivoli Network Manager ships with an embedded database and polling engine, but customers can use their own preferred database. IBM has developed an advanced, high-availability architecture for the product, allowing users to deploy multiple instances of the product in active-active or active-standby modes to ensure the tool is always up and running. This is especially critical to IBM's service-provider customers that rely on Tivoli Network Manager for maintaining service-level agreements.SolarWinds Network Performance Monitor
The SolarWinds Network Performance Monitor (NPM) performance management system monitors networks, as well as servers, storage and virtualization software.
NPM can automatically discover all devices in the network that have either SNMP or Windows Management Instrumentation enabled. A user can set the product's rediscovery feature for hourly, daily, weekly or monthly scans to find new devices.
NPM identifies the Layer 2 and 3 connections between devices during the discovery phase, which simplifies the process of creating network topology maps for visual tracking of performance and availability data. Users can select discovered devices, and drag and drop them into the mapping environment. The mapping feature will automatically create a topology map with the selected devices.
Users can monitor the health and availability of network devices via the topology map, dashboards and reports. They can drill down from any of these views to get more details on devices for troubleshooting, performance management and capacity planning.
The product's event management system lets users set threshold alerts and create alerts that correlate events across multiple devices, as well as use alerts based on sustained conditions and combinations of statuses across multiple devices. The event management system can also suppress alerts based on topology and dependencies to avoid redundant alerting.
The product's web console is customizable, with drag-and-drop functionality. It ships with several standard report templates, but users can also build and distribute their own reports.
SolarWinds offers several add-on modules for NPM to expand its overall network management scope, including packet-based performance monitoring. NPM integrates with several other SolarWinds products, including a NetFlow monitoring tool, a voice over IP monitoring system, a server and application manager, and a network configuration management system.
SolarWinds licenses NPM based on the number of devices and interfaces being monitored. The company also offers a 30-day, fully functional free trial of NPM.
NPM is shipped as a single software package with an embedded SQL database, but organizations can opt to use their own SQL database installed on a separate server. The software is installed on Windows Server 2008 or 2012 operating systems. The servers can be either bare-metal or virtual. For larger deployments, additional polling engine servers can be added.
NPM ships with one year of renewable technical support. SolarWinds offers internally staffed 24/7 technical support worldwide and maintains the Thwack user community and knowledge base.
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